Hampton Inn Houston Baytown2.5 out of 5.0
Recent guest reviews
We stayed here 61 nights while working to restore power after Hurricane Harvey. The hotel changed their breakfast times to 5:30 to accommodate us, which needed to leave at 5:45. Never one issue even after 61 days.
We found this hotel met our expectations for a Hampton Inn. It was nicely decorated, clean, and well-maintained. The bed was extremely comfortable and we were not bothered by any noise. Our room with a king-sized bed seemed sparsely furnished but we were only there to sleep so that didn't matter to us. There was a refrigerator but no freezer. I usually count on that as I travel with a freezer pack that I like to put in the freezer overnight. Breakfast also met expectations with options and quality. The coffee was very good.
I loved Hampton Inns . So while in the area we selected this hotel because of the guarantee and 100% policy. Really disappointed about the room we were given upon arrival which we found through Hilton Honors customer service. we were told it was the last room available , but that wasn't true by the staff or customer service. When we enter it smelled like a nursing home with a bad odor of urine smell. Then they just happen to find a room another room with broken phone that made redialing sounds until we unplugged it. That was the recommendation of the front desk clerk No phone service during our stay. OMG! Maintenance came the next morning to repair the phone at 8am and woke us up. But we were checking out so we didn't need it then. We were told the odor in the handicap room wasn't really bad. Not true do check out #129 before paying. The rooms near the front you can hear the traffic from the streets.
Always kept up and clean. Some of the staff is unprofessional, but polite. Not the best check in / out process. Checked out at the front desk. But they didn't check me out for 4 more days and charged my company.
These guys really helped me out of a jam & I appreciate it. Room was reasonably priced. Room was clean & comfortable, I slept like a baby. Very close to restaurants. Denny's next door. Staff, I can't say enough good about these guys. If your in the area your going to want to stay here. Breakfast was good, nice selection.
No cable no fix no compensation. No internet no fix Pool wasn't clean No pool and no cable equals agitated 8 year old especially after dealing with hurricane aftermath. Needed to keep her mind occupied.
Pleasantly surprised - Very impressed with the cleanliness of the hotel and friendliness of the staff Would definitely stay there again Great staff Clean Comfortable room Great location Definitely recommend
We stayed here because we are loyal to Hilton and this is the only Hilton in Baytown. But, we'll never stay here again. The hotel rooms are in a state of disrepair and the staff was rude. For starters the drawers were broken in our room, the refrigerator knob was broken off, and the shower head is coming off the wall (see photos). Upon discovering these we went downstairs to notify the manager, Chrissa , who couldn't have cared less. We told her we wouldn't be staying here again and her response was, "Have a nice day.". We went to use the pool, which is nice for a Hampton Inn but there were no towels. We went to the front desk to obtain some from Chrissa. She said they were out because they were busy. Note: there were 4 other cars in the parking lot and I estimate the hotel was at less than 10% capacity. I asked if I could have 3 bath towels. She returned with 2 and we gave up. They do have a gym, which is tiny and has 1 treadmill. Fortunately there doesn't appear to be many people that stay here. So, you can probably use it. There is a brand new Hilton Garden Inn being built behind it which should provide a much better alternative to Hilton members.
My family and I enjoyed our stay. The service was great; friendly staff; clean rooms. Complimentary breakfast was great - plenty of variety to chose from. We plan to make this vacation an annual thing so, we're looking forward to visiting again.
Wonderful place to stay!! Very clean and everyone is so nice. The breakfast was very good, hot waffles, oatmeal with fresh slice almonds, lots of fruit, coffee, and then cookies throughout the day. The workout room is very clean, everything works, and also free weights to use.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a leisurely stroll of San Jacinto Mall, Hampton Inn Houston Baytown is within a few miles (5 km) of Pirates Bay Water Park. This 70-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. Centrally located in Baytown, the hotel is also within a 30-minute drive of George R. Brown Convention Center and University of Houston.
Start your day off right with a free hot/cold buffet breakfast.
Hampton Inn Houston Baytown's 70 rooms provide microwaves, coffee makers, and ironing boards. 25-inch TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Desks are also included.
Guests staying at Hampton Inn Houston Baytown enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 271 reviews