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Recent guest reviews

Good location and friendly staff. Was disturbed twice even though I asked to not to be disturbed!

we found everything up to standard. Very nice. would stay again.

Friendly staff and clean rooms. Breakfast was great.

The property was in good condition. It was clean and the staff was friendly

We could see it is a brand new, everything looks excelente, just to much perfume

The room was huge. We booked the suite, and the bedroom was big. And, the balcony was a nice added touch.

I stayed there for three days and my room was not cleaned. I complained and and told nothing could be done. The bed bed comfortet was stained in blood and filthy. I requested to be contacted by Ma nager even gave me a phone call. I paid top dollar.

The room was well equipped and very new looking. The beds were super comfortable, room was amazing.

Great hotel. Breakfast was 5 star! Very clean. beds were very nice and hotel was close to everything.

We stayed in this hotel for a week and even though th hotel is in a great location (next to San Jacinto Mall, shops, restaurants) we didn’t enjoy our stay here. The only good thing about the hotel is the outdoor pool and the gym. For starters, everyday they serve the same hot breakfast, there’s no variety and breakfast ends at 9am except on weekends which ends at 10am (which that is early compared to other hotels). Second, after 3pm they are short staffed so if maintenance didn’t clean your room before 3pm, you are left with an unclean room until the next day. There are some staff members who are very nice and friendly but there are a few staff members who are very arrogant and when we asked a question they would answer in a rude way. We don’t recommend this hotel and in the future we won’t be staying in this hotel.

I was very surprised and pleased with this hotel. My room was perfect and very quiet. My drive into East Houston every morning at 6am was primarily light traffic. Fresh fruit at breakfast would be my only request.

Well I was trying to check in when the clerk pulled out her cell phone to call the maid to see if the room was done being cleaned. Let me remind you that check in time is at 3pm and I showed up at 3:07pm. Eventually after 5 ministers of being on the phone with the maid, she called her on the radio to find out. The trash cans were disgusting and needed to be taken out. The carts are the stupidest thing I have ever seen, it's really hard to load all your luggage to only make one trip to the room. I won't be staying there again.

Excellent and attentive staff made staying at this hotel a pleasure and memorable. already raving to friends and co-workers.

East Freeway Baytown TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour fitness center

Located within a leisurely stroll of San Jacinto Mall, Best Western Plus Executive Residency Baytown is within a few miles (5 km) of Pirates Bay Water Park. This 86-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Full breakfast is offered for a fee each morning from 6:00 AM to 9:00 AM.


Rooms

The 86 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect 43-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.


Property features

At Best Western Plus Executive Residency Baytown, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a meeting room, a 24-hour business center, and a terrace.

Room options

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed, Accessible, Kitchenette

1 King Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Executive Residency Baytown

Everyone (11) Couples (1) Family (2)
2
Business Business

Good location and friendly staff. Was disturbed twice even though I asked to not to be disturbed!

By on Mar 4, 2021

Review comment responded on Mar 4, 2021

Hello, Thank you for sharing your experience with us. We are happy to know that you were pleased with our location and room. We're sorry for the inconvenience faced by you. We will surely forward your feedback to our team for improvement. We hope to see you again to deliver you a 5-star experience.

4
Everyone

By on Jan 9, 2021

Review comment responded on Jan 11, 2021

Hello, Thank you for your stay, and we are glad to know you had a good time with us. It would be much appreciated if you next time share your detailed review for our upcoming guests.

5
Family

we found everything up to standard. Very nice. would stay again.

By , from carencro on Feb 16, 2020

5
Everyone

Friendly staff and clean rooms. Breakfast was great.

By on Aug 10, 2019

5
Business Business

The property was in good condition. It was clean and the staff was friendly

By on Jul 2, 2019

5
Partner Couples

We could see it is a brand new, everything looks excelente, just to much perfume

By on Jun 9, 2019

5
Family

The room was huge. We booked the suite, and the bedroom was big. And, the balcony was a nice added touch.

By on May 27, 2019

1
Everyone

By on Mar 16, 2019

1
Business Business

I stayed there for three days and my room was not cleaned. I complained and and told nothing could be done. The bed bed comfortet was stained in blood and filthy. I requested to be contacted by Ma nager even gave me a phone call. I paid top dollar.

By on Mar 16, 2019

5
Everyone

By on Mar 15, 2019

Best Western Plus Executive Residency Baytown

4602 East Freeway, Baytown, TX 77520
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