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SpringHill Suites Dallas Downtown / West End

3.0 out of 5.0

Recent guest reviews

Very nice hotel in the west end district! Room was clean and comfortable. The staff bent over backwards to be accommodating.

Just said above. Second floor close to the street and very noisy. Not good for sleeping.

Felt safe and secure. Fantastic breakfast!! Will stay there again. Highly recommend. Convenient and close to American Airlines Center.

Very friendly desk staff! Enjoyable, clean and lovely lobby! Good location as we walked to dinner, aquarium and half marathon start line

The hotel is at the downtown and it was very convenient. We went to Dallas Zoo and it was not very far from the hotel. The Dallas aquarium was right across the hotel. The people were really nice and the only problem I had was with the Wi-fi.

The hotel was great. It is in a wonderful location close to everything I needed. The room was very clean and the bed was really comfortable.

All the people working the front desk were extremely pleasant and helpful.

We experienced full satisfaction during our stay at Springhill suites Dallas. The location is in the heart of Dallas and near Dallas love field airport and downtown Dallas. We enjoyed their free breakfast buffet. For travelers like us, we highly reccomend Springhill suites Marriott located at Lamar st Dallas Texas. Thank you!

We needed a place downtown for a concert we were seeing at The House of Blues. We happened upon the Springhill Suites on Google Maps search and decided to give it a shot since it was only two blocks from the venue. Great decision. Really nice hotel with spacious rooms, excellent service, and all at a good price. It was perfectly located with tons of nearby entertainment within very minimal walking distance. Would definitely recommend it and will do it again if I get a chance.

The room was spacious and provided plenty of comfort and relaxation. We stayed only a few days, but were very welcomed by the friendly staff.

This is the best place to stay that is within walking distance to the Dallas Aquarium (right across the street) and to the restaurants and museums in the Dallas West End area. It was a spacious room that had everything we needed to make a comfortable, relaxing stay. The West End is a family-friendly area. When we ate out or walked around, everyone had a stroller.

LOCATION WAS GREAT BUT THE HOTEL WAS AVERAGE AT BEST....THE VALET GUYS WERE VERY HELPFUL

The staff at a hotel is the first and last impression you have of your stay. This hotel has a super staff, accentuated by a wonderful shuttle commander who makes you feel that you really do matter! It is sometimes those simple things that make you feel welcome. The suite was very large, and had great comfortable beds. The kitchen area was perfect for a short stay with plenty of eating space. The breakfast buffet is always a plus for the on-the-go traveler, too. Waffles, eggs, sausage, bagels....and plenty of LCD TV's to get your morning fix. The area is also a hotbed of activity for Dallas culture and food. We will be back!

Room was big, had great view of downtown, parking across the street is $8 for a day compared to the 22 for valet.

Room was big, view was great, minor stains no big deal.

Room size excellent. Very small pool. Good location. Walk to Daley Center- very moving.

Not my first choice but for the money in downtown Dallas, I never gave it a second thought. Clean, just not the 4 or 5 star I prefer.

Hotel was good, not great. Noise from outside was a problem. Trash truck at 6am.

Great Location. Walking distance to restaurants, attractions and the convention center. Arrived just in time for Happy Hour, hor dourves, wine and beer. The server offered us suggestions for restaurants in the area and we found a great one only two blocks away. We had a complete breakfast with lots of choices. Parking was convenient and self parking was not very expensive. The service was friendly and helpful. Our stay was brief but we would certainly stay here again when we are in Dallas.

I took a room at this hotel for my friend and I the night of the Clapton/Winwood concert in Dallas. We work in downtown Dallas and did not want to face the parking lot departure or driving home late at night. The room was clean and adequate for that purpose. The breakfast buffet was quite large with many choices. The hot items were hot and tasty. The only real problem was that the bed closest to the AC had several dead gnats on it, presumably from the AC.

1907 N Lamar Street Dallas TX

Hotel highlights

  • Walking distance to Dallas World Aquarium and American Airlines Center
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in West End Historic District, SpringHill Suites Dallas Downtown / West End is adjacent to Dallas World Aquarium and within a 10-minute walk of other popular attractions like Sixth Floor Museum. This 148-room, 3-star hotel has free breakfast, an outdoor pool, and free in-room WiFi. American Airlines Center and Kay Bailey Hutchison Convention Center are a short walk from the hotel, which is in the historical district.


Dining

Free full breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 148 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. IPod docks, sofa beds, and coffee makers are other standard amenities.


Property features

Guests staying at SpringHill Suites Dallas Downtown / West End enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 22 per day, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite

King 1 | Sleeps 3

Guest reviews for SpringHill Suites Dallas Downtown / West End

Everyone (3) Couples (7) Business (1) Family (5) Friends (5)
5

texas vs ou game!

Everyone

Very nice hotel in the west end district! Room was clean and comfortable. The staff bent over backwards to be accommodating.

By , from dallas on Oct 15, 2017

3

close to the street and so very noisy

Everyone

Just said above. Second floor close to the street and very noisy. Not good for sleeping.

By on May 8, 2017

Review comment responded on May 15, 2017

Dear Valued Guest, Thank you for taking the time to complete a review in regards to your recent stay at the SpringHill Suites Dallas Downtown West End As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the several issues you encountered during your stay. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dallas. Best Regards, Celia Limones General Manager

5

great place to stay downown

Everyone

Felt safe and secure. Fantastic breakfast!! Will stay there again. Highly recommend. Convenient and close to American Airlines Center.

By , from Louisiana on Mar 21, 2016

Review comment responded on May 6, 2016

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End . With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the SpringHill Suites Dallas Downtown/West End and we hope you choose to stay with us again whenever your travel needs bring you back to Dallas. Sincerely, Joe Torres General Manager

5

half marathon

GetawayWithFriends

Very friendly desk staff! Enjoyable, clean and lovely lobby! Good location as we walked to dinner, aquarium and half marathon start line

By on Dec 16, 2015

5

good family trip

Families

The hotel is at the downtown and it was very convenient. We went to Dallas Zoo and it was not very far from the hotel. The Dallas aquarium was right across the hotel. The people were really nice and the only problem I had was with the Wi-fi.

By on Jul 15, 2015

5

great hotel

Families

The hotel was great. It is in a wonderful location close to everything I needed. The room was very clean and the bed was really comfortable.

By on May 25, 2015

4

friendly front desk

Families

All the people working the front desk were extremely pleasant and helpful.

By on Aug 25, 2014

5

dallas trip

Couples

We experienced full satisfaction during our stay at Springhill suites Dallas. The location is in the heart of Dallas and near Dallas love field airport and downtown Dallas. We enjoyed their free breakfast buffet. For travelers like us, we highly reccomend Springhill suites Marriott located at Lamar st Dallas Texas. Thank you!

By on Aug 1, 2014

5

great hotel exactly where we needed it to be, at a good price.

Couples

We needed a place downtown for a concert we were seeing at The House of Blues. We happened upon the Springhill Suites on Google Maps search and decided to give it a shot since it was only two blocks from the venue. Great decision. Really nice hotel with spacious rooms, excellent service, and all at a good price. It was perfectly located with tons of nearby entertainment within very minimal walking distance. Would definitely recommend it and will do it again if I get a chance.

By on Jun 3, 2014

4

excellent stay

GetawayWithFriends

The room was spacious and provided plenty of comfort and relaxation. We stayed only a few days, but were very welcomed by the friendly staff.

By on Mar 26, 2014