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Recent guest reviews

Overall great hotel, good location to walk to American Airlines Arena. A few restaurants also in walking distance, no on site parking, only lots...but had no issues.

Did not clean the room or nothing for us our whole stay

No parking and to loudly to lost ok screaming outside.. scary

Staff was very friendly and helpful. The room they put us in at first had an annoying squeak when the bathroom light was turned on and the room was small. The staff changed our room immediately and got us a little bit bigger room also. It was really noisy from the street during the night. The street noise woke me up in the middle of the night with cars racing, people yelling, and police sirens. It was a really great location for the House of Blues and neighboring restaurants.

Our sheets had nasty stains on them. I have pictures. I Don't believe there were change from the prior guest.

Breakfast was great. Will definitely stay here again. Big rooms!!!

The breakfast exceeded expectations. It was delicious.

Older building Staff was super !!! The drawback was flimsy plastic plates and utensils at breakfast They are trying to be green Even if the plates were recycled they didn’t have a special bin to toss that way Not a fan of the plastic Was close to attractions and restaurants

Todo estuvo muy bien. Everything was good thanks!!!!

A/C was very old noisy and room smelled very bad. The beds were dirty and smelled bad. Aweful experience. Staff is good though.

Very nice hotel. Rooms are clean and spacious. Recommend!

The staff was sooo friendly and had great spirits. The rooms where fine but the beds were uncomfortable ans the tub was gross and would not drain.

Loved the location and everything was within walking for dining.

I appreciated the late check-out. Very close to many activities. Rooms are spacious and comfortable.

Close to downtown and all the things we needed for an overnight trip to Dallas. Comfortable room and very nice staff. Coffee in the morning was the only thing I’d complain about. It tasted like the coffee maker needed to be cleaned out.

Great location and close to what we wanted. The breakfast was very good as well.

N Lamar Street Dallas TX

Hotel highlights

  • Walking distance to Dallas World Aquarium and Sixth Floor Museum
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • 24-hour business center

Located in West End Historic District, SpringHill Suites Dallas Downtown / West End is adjacent to Dallas World Aquarium and within a 10-minute walk of other popular attractions like House of Blues Dallas. This 148-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

All 148 soundproofed accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect 15-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Sofa beds, coffee makers, and free weekday newspapers are also standard.


Property features

At SpringHill Suites Dallas Downtown / West End, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for SpringHill Suites Dallas Downtown / West End

Everyone (15) Couples (7) Family (9) Friends (2)
4
Everyone

Overall great hotel, good location to walk to American Airlines Arena. A few restaurants also in walking distance, no on site parking, only lots...but had no issues.

By on Apr 14, 2021

5
Everyone

By on Oct 26, 2020

Review comment responded on Oct 28, 2020

Thank you for your feedback. We are glad you enjoyed your stay with us, and hope to see you next time you visit Dallas!

3
Everyone

By on Oct 6, 2020

Review comment responded on Oct 7, 2020

Thank you for taking the time to review our hotel. We apologize for any inconvenience you've experienced. We hope to see you on your next Dallas visit!

1
Friends Family

Did not clean the room or nothing for us our whole stay

By , from Dallas TX on Sep 14, 2020

Review comment responded on Sep 21, 2020

Thank you for staying with us and having the time to review the hotel. We apologize for this inconvenience, due to COVID-19 housekeepers are not allowed to go into rooms and clean stay overs. This is a procedure every Marriott hotel is taking. We apologize this information was not mentioned at check in. Thank you again for choosing us and we hope to see you on your next Dallas visit.

1
Everyone

By on Sep 13, 2020

Review comment responded on Sep 21, 2020

Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have ran into during your stay. Thank you for staying with us.

2
Family Family

No parking and to loudly to lost ok screaming outside.. scary

By on Jul 28, 2020

Review comment responded on Sep 15, 2020

Thank you for taking the time to review our hotel. I'm sorry you did not have a favorable experience. There is a charge to park in all downtown locations. We do have very close access to city parking across the street and adjacent to our hotel. Please let us know when you are in town again so we can point you in the right direction! Kind Regards,

3
Partner Couples

Staff was very friendly and helpful. The room they put us in at first had an annoying squeak when the bathroom light was turned on and the room was small. The staff changed our room immediately and got us a little bit bigger room also. It was really noisy from the street during the night. The street noise woke me up in the middle of the night with cars racing, people yelling, and police sirens. It was a really great location for the House of Blues and neighboring restaurants.

By , from Dallas, Tx on Mar 14, 2020

3
Partner Couples

Our sheets had nasty stains on them. I have pictures. I Don't believe there were change from the prior guest.

By on Jan 28, 2020

5
Family

Breakfast was great. Will definitely stay here again. Big rooms!!!

By on Dec 27, 2019

4
Partner Couples

The breakfast exceeded expectations. It was delicious.

By , from Dallas on Dec 15, 2019

Review comment responded on Dec 16, 2019

Dear Danny, thank you for being our guest at SpringHill Suites Dallas Downtown/West End. We are happy that our complimentary breakfast buffet added to the enjoyment of your stay. Offering our guests quality breakfast options is what we strive to deliver, and we are thrilled to have exceeded your expectations. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Debbie Diaz, General Manager

SpringHill Suites Dallas Downtown / West End

1907 N Lamar Street, Dallas, TX 75202
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