Quality Inn & Suites Dallas - Cityplace

2.5 star property
Hotel with free breakfast, near Southern Methodist University

Choose dates to view prices

Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Free daily continental breakfast
Room, 2 Double Beds, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Gym

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Southern Methodist University
    ‪3 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas Market Center
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

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Room options

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dallas

Located in Old East Dallas, Quality Inn & Suites Dallas - Cityplace is within a few miles (5 km) of popular sights such as American Airlines Center and Dallas Market Center. This 78-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Southern Methodist University - 3 min drive - 2.1 miles
  • Dallas World Aquarium - 4 min drive - 3.5 miles
  • American Airlines Center - 4 min drive - 3.5 miles
  • Kay Bailey Hutchison Convention Center - 5 min drive - 3.9 miles
  • Dallas Market Center - 5 min drive - 3.0 miles

Getting around

  • Dallas Medical-Market Center Station - 15 min drive
  • McKinney & Blackburn Tram Stop - 15 min walk
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪LDU Coffee - ‬6 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪Spider Murphy’s Pub - ‬10 min walk
  • ‪DaLat Vietnamese Restaurant and Bar - ‬7 min walk

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel with free breakfast, near Southern Methodist University
At Quality Inn & Suites Dallas - Cityplace, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a business center, a seasonal outdoor pool, and laundry facilities.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 0.53 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to October.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Dallas - Cityplace?

Quality Inn & Suites Dallas - Cityplace offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Dallas - Cityplace?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Dallas - Cityplace on Jul 3, 2025 start from $73.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quality Inn & Suites Dallas - Cityplace?

This hotel is situated in Old East Dallas within a short 2-minute walk of Knox-Henderson Shopping District and also 17 minutes on foot from Cityplace Center. You'll also find American Airlines Center and Dallas Market Center within a short drive.

Is there parking available at Quality Inn & Suites Dallas - Cityplace?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Dallas - Cityplace include a casino at the property?

No, Quality Inn & Suites Dallas - Cityplace doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites Dallas - Cityplace?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until October.

What do couples enjoy most about Quality Inn & Suites Dallas - Cityplace?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a restaurant bar.

Are there hot tubs at Quality Inn & Suites Dallas - Cityplace?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Dallas - Cityplace have a restaurant that serves breakfast?

Yes, Quality Inn & Suites Dallas - Cityplace serves free continental breakfast at Buzz Brew each morning.

Will Quality Inn & Suites Dallas - Cityplace allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Dallas - Cityplace for a fee of USD 100 per pet, per stay.

Does Quality Inn & Suites Dallas - Cityplace have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Quality Inn & Suites Dallas - Cityplace?

The closest major airport to Quality Inn & Suites Dallas - Cityplace is Love Field Airport (DAL), which is 4.8 mi away (18 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 21.7 mi away (29-minute drive).

Can I book a room with a balcony at Quality Inn & Suites Dallas - Cityplace?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Dallas - Cityplace.

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 265 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 129 out of 1000 reviews
Rating 2 - Terrible. 153 out of 1000 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Allen

Liked: Staff & service
Disliked: Cleanliness, amenities
I use to stay at this hotel all the time when it was a Best Western and it was great but now it has gone down hill. The carpet was removed and replaced with vinyl that was peeling all over the room. The paint was all peeled off the top of nightstand. Parking has always been a nightmare. Then the icing on the cake I go to brush my teeth and a giant roach with a bag of eggs is sitting on my toothbrush on the counter. Yet they have the nerve to charge a $100 deposit for a room that’s already falling apart. Only place was convenience and the girl at check in was friendly
Stayed 1 night in May 2025

8/10 Good

Harsha

Liked: Cleanliness
Disliked: Amenities
it was okay, nothing more, nothing less
Stayed 1 night in Feb 2025

10/10 Excellent

ARLENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I found this place very clean and close to a restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Rigoberto

Stayed 1 night in Mar 2025

4/10 Poor

Ivan Godinez

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Definitely the overpriced even for the location which is convenient but the quality of the place is not worth. My tv did not work, stains on the bed and the towels.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shearal

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!!

The worst stay ever. I was given a smoking room although I booked non smoking. I didn’t realize it was smoking til after getting settled in and finding burn holes in my sheets. I just thought it smelled like smoke because someone smoking nearby. But it was all in the sheets and upholstery. The place was filthy. Dents in the wall and doors. Broken curtain. Toiletries were half used. Shower had mildew all over. The housekeeping had walked in on me after knocking once and not waiting. Luckily I had the door latched. I would absolutely not recommend this place. Stay far away and spend your money somewhere else.
Stayed 1 night in Mar 2025

2/10 Terrible

Hazal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a solo woman traveler, it didn’t feel safe at all. I booked for 2 nights but left after staying one night only. There was a very intense smell in the room that gave head ache.
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Disliked: Staff & service

A Bit of Confusion to the Room

When we arrived at the hotel, we were given a room key. However the room was already occupied. The hotel manager went to the room and the occupant was very upset that he was disturbed and then we were given a new room for our stay. A bit of a SNAFU to our overall experience. The room was nice and the stay was good and the manager apologized for the error. A word of advice, please make sure the room that you choose for your customers is open.
Stayed 2 nights in Feb 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room was completely missing a smoke detector and there was long brown hair on the restroom floor. We were moved to another room that reaked of marijuana smell…either that or the prior occupant had a skunk in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Rose

Traveled with family
Liked: Cleanliness, room comfort
Upon arrival instead of the normal credit card for incidentals, this location requires a $100 deposit. Which they state doesn't refund for up to 7 days, so they insist on cash via the ATM in lobby. Continental breakfast is extremely limited. No hot foods, other than waffle maker which the owner stands over you while you make it. No syrup for waffles. Apple/Orange juice machine only dispenses water.
Stayed 1 night in Mar 2025

6/10 Okay

randy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

dongqing

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is just OK but I've prepared for that because I read the previous reviews. I booked this one because of the location and stayed for 4 nights. The service in the hotel was just terrible, especially the cleaning ladies. They were so rude that they made very loud noise with the machine and their talking in the hallway every morning starting 9am. They knocked at my door every morning asking about room services though I hung the tag of DO NOT DISTURB out every day. I'm a night owl so I need good sleep till late morning, but I was constantly woken up by the noise and barely got enough sleep these days. I know my check-out time was 11am, but they came knocking at the door 20 minutes earlier to ask me to check out. I've been traveling around in US and other countries but never had such experience. I will not recommend staying here.
Stayed 4 nights in Mar 2025

8/10 Good

Tanekia

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

There was hair in the shower, both long hair and short hairs. There was a oily residue on the floor
Stayed 1 night in Mar 2025

8/10 Good

Osni

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Vivekkumar, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, room comfort
This location was just ok. The room was clean, the bed comfortable. The facility itself was "worn" and could use some updating. The noise from outside was a bit annoying but it did quiet down around 10 or 11 p.m. It was a good location for me because it was very close to the meetings I attended.
Stayed 2 nights in Feb 2025

4/10 Poor

David

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs fixing
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Stayed 1 night in Dec 2024

2/10 Terrible

Chris

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned after previous guest. Stained blanket, loose floor boards, noisy guests
Stayed 1 night in Feb 2025