The check in was easy, however, the parking lot spaces are a bit too small.
Extremely disappointed with "Hilton". Only reason I stayed beacuse of "Hilton" brand. 1. Rude front desk - when I asked him about providing abcomfoter , the front desk guy came in my room to check to verify (what i told, then he banged the door in anger, and asked me to come to front desk to collect a blanket. He told me that he is the only staff working and he no one to support. I repled, Is this my issue? All these happened at midnight and I was with my family and my kids were scared of his "rude" behavior and banging the door. 2. Mold in the bathroom 3. "extremely" Dirty Shower Head 4. Hole on the ceiling 5. No Comforter provided. Cold or Hot at times! 6. Thermostat in the room didnot work properly - Either the room was "too hot" or "too cold" 7. Coffee maker was "dirty" Please call me or send me a message, if you like to get a pictures or discuss further. Hope my review will be helpful to others who are considering staying at Doubletree.
Love the atmosphere
Both nights were extremely noisy and didn’t get much sleep.
I didn't expect the tremendous lobby that this hotel has, with plenty of sitting everywhere, excellent breakfast, nice rooms, and great service.
I loved how easy it was to check in. The breakfast was amazing.
Excellent
What a beautiful hotel! Peaceful environment.
Nice size room. Comfortable bed. Bad lighting in room. Friendly staff. Not bad hotel. Above average.
Very clean, really enjoyed my stay. Would definitely book at this hotel again.
I loved the view, the service and the cleanliness of the rooms, however I wish that the rooms had refrigerators and microwaves.
Clean, open, reasonably priced. Very helpful and friendly staff.
Very nicely renovated rooms and spacious hotel. Closer to the Galleria Mall with free shuttle within 3 miles.
Accommodated early check in. Very friendly. Nice staff.
Very good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!
Thermostat didn't work. Hot as hell in our room. It finally started cooling when we were leaving. Otherwise stay was good. Didn't like cause room didn't have a frig. Even cheap hotels have a frig.
Located within 2 miles (3 km) of Galleria Dallas, DoubleTree by Hilton Dallas Near the Galleria places you within a few miles (5 km) of Village on the Parkway. This 290-room, 4-star aparthotel has a restaurant, a 24-hour gym, and free in-room WiFi.
This aparthotel is home to a buffet restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start weekends with full breakfast, available for a fee from 7:00 AM to noon.
Each apartment has an array of amenities, including an MP3 dock, a coffee maker, and free weekday newspapers. Guests can expect to find free WiFi and a 42-inch flat-screen TV with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free local calls, a video-game console, and a safe.
At DoubleTree by Hilton Dallas Near the Galleria, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
The check in was easy, however, the parking lot spaces are a bit too small.
Extremely disappointed with "Hilton". Only reason I stayed beacuse of "Hilton" brand. 1. Rude front desk - when I asked him about providing abcomfoter , the front desk guy came in my room to check to verify (what i told, then he banged the door in anger, and asked me to come to front desk to collect a blanket. He told me that he is the only staff working and he no one to support. I repled, Is this my issue? All these happened at midnight and I was with my family and my kids were scared of his "rude" behavior and banging the door. 2. Mold in the bathroom 3. "extremely" Dirty Shower Head 4. Hole on the ceiling 5. No Comforter provided. Cold or Hot at times! 6. Thermostat in the room didnot work properly - Either the room was "too hot" or "too cold" 7. Coffee maker was "dirty" Please call me or send me a message, if you like to get a pictures or discuss further. Hope my review will be helpful to others who are considering staying at Doubletree.
Dear Sujith,I am very sorry for the troubles you faced at our hotel. We truly apologize and hope you will give us another chance. We are confident you will enjoy your next stay with us.Sincerely,
Love the atmosphere
Thank you so very much. We hope you will join us again soon.
Both nights were extremely noisy and didn’t get much sleep.
Dear Sheila,I am very sorry you were not able to enjoy your stay with us. Please allow us to address the noisy neighbors in the future to make it better.
I didn't expect the tremendous lobby that this hotel has, with plenty of sitting everywhere, excellent breakfast, nice rooms, and great service.
I loved how easy it was to check in. The breakfast was amazing.
Thank you for the five star review.
Excellent
Thank you for the five star review.
What a beautiful hotel! Peaceful environment.
Thank you for the great review.
Thank you for the five star review.