Skip to main content
Beginning of main content

The Royal Sands & Spa All Inclusive

4.0 out of 5.0

Recent guest reviews

Overall a good hotel. Located close to a few shopping centers. They will hit you up about a time share but when we politely said no, they didn't bring it up again. Has two pools, one was more of a party atmosphere and the other had more families and people laying out and reading. Beach cabinas where nice and the wait staff worked the beach.

This place is wonderful. The people made us feel like we're home every time we go there. A lot of good restaurant, gym, activities and the room is clean.

That is my second time in this hotel in period of to month and still is the best, excellent location, excellent food , very clean wonderful staff, you can't go wrong, coming back soon,

We went for my friends 40th birthday and overall had a great time and loved the hotel. Here's my specific feedback: *The hotel, facilities and rooms are very, very clean. Housekeeping is great! *Pools are beautiful and there are swim up bars in both. *The landscaping and surrounding grounds are also beautiful and very well kept *The service (drinks & food) on the beach (didn't sit by the pool at all, but assume the same) was very good! *The service at La Veranda was ok, not great. Sometime took a long time to get the check. *The food in the hotel is pretty good. The food in Hacienda Sisal was excellent as was the service. *It's great that you can eat at other restaurants at sister hotels and they have a free shuttle. For an all inclusive, I thought it was a great value for the money

Our first family vacation to Cancun, the place is center of everything, clean large pools, right on the beach, beach is very clean and well guarded. My kids enjoyed and staff were very polite and helpful. Another amazing this is the food options, we never went out of options. Also they have excellent travel desk. One of the best vacations to remember :-)

Excellent service Staff and food very clean pool and rooms, Lobby.

Love this hotel. We have been going to the Royal Sands on and off for the passed 6 years. The hotel is always so clean and the staff is always so kind. Can't wait to go back.

This resort is beautiful. The staff is wonderful and the food is great. This is the 3rd year in a row we've come here and we will continue to stay here.

Wonderful vacation. Royal Sands is ALWAYS top notch

Great time. Bell boy I had a issue with. Signed up for shuttle and was told 6:30 was when it left and it left at 6:20. Missed the shuttle had to take taxi. Not happy. Told boss and he didn't do much about it.

The food was good, the view was exceptional. The pools were fantastic. The hotel room itself could use some work. The bathroom was very outdated, as was the decor and bedding. I got a suite, and the balcony was amazing. It was very large. On Saturday they made me switch rooms, they said they were going to send a bell boy to help with my bags. After waiting for 20 minutes I moved my own bags. The elevator was full of people checking out, so I had to carry my bag down four flights of stairs. For the amount of money I paid, I expected a nicer room.

We went here for our honeymoon and for no reason at all we got upgraded to a villa. This was an awesome resort and we would absolutely go back for future vacations. It was a great experience and I would recommend this place to honeymooners or families.

We had a wonderful experience. Everyone was very accomadating

Good food, staff very good, facilities are good, single beds that fold down are hard, and wi fi was poor.

Wonderful place, upon arrival, we were pleasantly surprised to have been upgraded to a suite and our kids to an adjoining junior suite. Staff was very friendly and helpful. Our maid was excellent. The only 2 small negatives were a little pressure for a time share presentation and the bedding was kind of skimpy. But overall, it was excellent. Food was good too

Needs more restaurant options or add a lobby bar to hang out at night. There is nothing for teens/kids to do at night. No arcade no game room. Needs to organize the outside chairs. Each booking should be assigned beach chair and umbrella. People were waking up early to hold their spots. They told everyone only half hour to hold your spot. It needs to be organized better. The staff was nice. Alejandro at the front desk was awesome. He is so nice and helped us figure out restaurants. It's all inclusive but you had to pay for your coffee at the Starbucks in the hotel. The bars didn't have any coffee options or coffee drinks.

Wonderful stay at Royal Sands! Excellent service, great food, and comfortable and clean. Highly recommend!

None of the restaurants are at the resort. When we checked in we were told on Saturday we would have to change rooms. The room we paid for was Ocean front what we had was a peek of ocean view. At night it was loud 2:00 am. Beach is nice. Never had to PAY to print boarding passes before this trip

We had a wonderful time at the resort, We had a rental car and it was easy for our group to go to all the royal resort properties for dinners and entertainment.

Great all inclusive great location friendly staff you can't beat this place for a large family can sleep 6 people! Next to ritz Carlton but better location Has tours and hotel info that you can use Vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Blvd. Kukulcan, Km. 13.5, No. 32 Cancun QROO

Located in Avenida Kukulkan within a mile (2 km) of La Isla Shopping Mall, The Royal Sands & Spa All Inclusive is within a few miles (5 km) of other popular sights such as Delfines Beach. This 340-room, 4-star resort has 2 outdoor pools along with a marina and a full-service spa. It's on the beach and also a short walk from Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 11 AM. Have a drink at the sports bar or enjoy onsite dining at one of 3 restaurants like La Veranda, which specializes in international cuisine and serves lunch and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


The 340 rooms are soundproofed and have an array of amenities, including free minibar items, balconies, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, free bottled water, and ceiling fans are also standard.

Rooms


The Royal Sands & Spa All Inclusive features a marina, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, and there's also a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and outdoor tennis courts.

Property features

Room options

Suite, 2 Bedrooms, Fully Equipped Kitchen

King 1 | Twin 2 | Sleeps 6

Suite, 1 Bedroom, Fully Equipped Kitchen

King 1 | Sleeps 4

Guest reviews for The Royal Sands & Spa All Inclusive

Everyone (55) Couples (89) Family (82) Friends (24) Other (3)
4

right on the beach and close to shopping

Everyone

Overall a good hotel. Located close to a few shopping centers. They will hit you up about a time share but when we politely said no, they didn't bring it up again. Has two pools, one was more of a party atmosphere and the other had more families and people laying out and reading. Beach cabinas where nice and the wait staff worked the beach.

By on May 18, 2017

5

no place like home...

Everyone

This place is wonderful. The people made us feel like we're home every time we go there. A lot of good restaurant, gym, activities and the room is clean.

By , from FL on May 10, 2017

5

wonderful

Everyone

That is my second time in this hotel in period of to month and still is the best, excellent location, excellent food , very clean wonderful staff, you can't go wrong, coming back soon,

By , from Dallas on May 5, 2017

4

beautiful pools and grounds!

Everyone

We went for my friends 40th birthday and overall had a great time and loved the hotel. Here's my specific feedback: *The hotel, facilities and rooms are very, very clean. Housekeeping is great! *Pools are beautiful and there are swim up bars in both. *The landscaping and surrounding grounds are also beautiful and very well kept *The service (drinks & food) on the beach (didn't sit by the pool at all, but assume the same) was very good! *The service at La Veranda was ok, not great. Sometime took a long time to get the check. *The food in the hotel is pretty good. The food in Hacienda Sisal was excellent as was the service. *It's great that you can eat at other restaurants at sister hotels and they have a free shuttle. For an all inclusive, I thought it was a great value for the money

By , from Denver on Apr 25, 2017

5

beautiful all inclusive resort

Families

Our first family vacation to Cancun, the place is center of everything, clean large pools, right on the beach, beach is very clean and well guarded. My kids enjoyed and staff were very polite and helpful. Another amazing this is the food options, we never went out of options. Also they have excellent travel desk. One of the best vacations to remember :-)

By , from NJ on Apr 25, 2017

5
Everyone

Excellent service Staff and food very clean pool and rooms, Lobby.

By on Apr 19, 2017

5

home away from home.

Everyone

Love this hotel. We have been going to the Royal Sands on and off for the passed 6 years. The hotel is always so clean and the staff is always so kind. Can't wait to go back.

By , from MI on Apr 12, 2017

5

gorgeous resort

Everyone

This resort is beautiful. The staff is wonderful and the food is great. This is the 3rd year in a row we've come here and we will continue to stay here.

By , from Iowa on Apr 4, 2017

5
Everyone

Wonderful vacation. Royal Sands is ALWAYS top notch

By on Mar 19, 2017

4

good location. everything you needed in one locate

Everyone

Great time. Bell boy I had a issue with. Signed up for shuttle and was told 6:30 was when it left and it left at 6:20. Missed the shuttle had to take taxi. Not happy. Told boss and he didn't do much about it.

By on Mar 11, 2017