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Recent guest reviews

This resort was quite nice, but on the small size . It did not have an ocean view which was alright with us. Nice and quiet. Our room was nice and clean and even had a cooking area if one wanted to fix one's own meal. The food was filling and I did not starve. I would even stay there again. Now for the dislikes. When you check in there is no communication from the front desk to the visitor. I was never informed about going to the beach across the road, heard that there were two sister hotels across the road, and was never informed what was available at these resorts or if they ever existed. If they do, they keep it a big secret ! . A little pamphlet would be fine explaining what is available, would be great! Hotels in Cancun always have their pool water on the cold side. I think this is to discourage one from swimming in the pool, and their pool was cold. If I wanted to swim in cold water I can stay right here and swim in Lake Erie and save thousands of dollars. Bring your own salt and pepper as it is seldom on the table. They need someone to teach them how to make pan cakes, Their deserts were fancy and not to my liking. Some cookies, cake,donuts and pie would be nice. They get there pop out of three liter bottles. I don't have to tell you how it gets after it sits around for awhile, FLAT! A fountain service would be much better. I believe that I only seen ice cream one day while staying there. Corona is the beer that they have no XX that I know of.

The food staff was great (Buffett and restaurant), very friendly and accommodating

The staff at the hotel we were at are awesome, but when we went to the sister hotel ( royal ) the staff was as extremely rude

Just a wonderful staff always so helpful. Will return for more

Hotel es old not well maintained, food is simple and low quality Staffers are friendly Has deteriorated the image and service tremendously

The staff made this stay very enjoyable. Everyone was friendly and inviting. Not a party hotel. It’s prey laid back if you want to relax.

Nice hotel close to the lagoon. No swimming in the lagoon but access by boat or shuttle to other sister resorts. Excellent food and staff. Fun program while we were there. Boat ride to the beach was awesome. Only complaint was brown water in shower probably due to some of their remodel projects and AC didn't work very well first day. They were right on top of it and had it much better the second day.

Access to other properties but all-inclusive did not apply there. Sales agents were pushy. The tour/excursion concierge was very helpful.

Sucks. Bad food, cheap alcohol, service not that great. And its not on the beach. Was at mandala beach club and there was a shooting within feet from us.

If you can get tbe all inclusive package for $170 (for 4 people) GRAB IT! This is a great place for a couple nights stay.

No too good expirience...many issues in only 3 days...

Everything seem to be old. It says you have wifi which is partially true cos the wifi only works in common areas like lobby and restaurant so you have to leave your room and go to d lobby just to get your phone or laptop connected to d wifi which is not convenient. Quality of events in the hotel is pretty basic and d food is just ok

Amedeo the bar tender was awsome. The entertainment was awsome. The front desk person Natalie was very rude. The only place to swim is the pool, not a beach front property.

Customer service was wonderful. Great Mexican food on the buffet every day. My wife and I were so relaxed under the tiki lounge right behind our room looking over the Lagoon even took an afternoon sail on a catamaran then back to the Jacuzzi on our back porch. We didn't bring the kids this time because we needed some couple time but when we got to our room a Junior suite we couldn't believe there was a whole extra bedroom two showers. Kitchen too but all inclusive who needs it. This hotel is not a new build but I like it that way. Quiet enough but very fun and they will shuttle you by boat or van to there sister hotels. I like the Marina Resort the best. And we dive so dive shop on property. Anything else the coinciere can work out pickup right out front. Much more than we expected. Can't wait to get back.

Greetings Reviewers, I just got back to New York from a fabulous vacation at the Sunset Resort. I was a little nervous after reading some of the other reviews, but I have to tell you - this was perhaps one of the best times I have had. Remember, this is not a "RIU" and the cost was half the price, but the service, the room, the food, the location...everything was incredible. From the minute I arrived, my room was ready, the gentleman behind the desk was extremely kind and helpful, and the waiter Manuel as well as the Matre de Alfredo were very welcoming. Anyone out there on the fence about choosing this resort-do it, I promise you won't regret it. I will definitely stay here the next time I come to Cancun.

Blvd. Kukulkan Km. 5.8, Zona Hotelena Cancun QROO

Hotel highlights

  • Walking distance to Tortuga Beach and Langosta Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Zona Hotelera, Sunset Marina Resort & Yacht Club - All Inclusive is a leisurely stroll from popular sights such as Tortuga Beach and Langosta Beach. This 100-room, 3.5-star hotel has a marina, a full-service spa, and 3 restaurants.


Dining

Free buffet breakfast is served each morning from 7 AM to 11 AM. There are multiple options for onsite dining with 3 restaurants, including La Pergola, which specializes in international cuisine. Savor a meal from the comfort of your room with room service.


Rooms

The 100 rooms feature kitchens and balconies. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and free bottled water are other standard amenities.


Property features

Guests of Sunset Marina Resort & Yacht Club - All Inclusive have access to a marina, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive hotel include a spa tub, free WiFi in public areas, and free use of bicycles.

Room options

Studio

2 Double Beds | 1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Sunset Marina Resort & Yacht Club - All Inclusive

Everyone (16) Couples (5) Family (5) Other (3) Friends (2)
4
Partner Couples

This resort was quite nice, but on the small size . It did not have an ocean view which was alright with us. Nice and quiet. Our room was nice and clean and even had a cooking area if one wanted to fix one's own meal. The food was filling and I did not starve. I would even stay there again. Now for the dislikes. When you check in there is no communication from the front desk to the visitor. I was never informed about going to the beach across the road, heard that there were two sister hotels across the road, and was never informed what was available at these resorts or if they ever existed. If they do, they keep it a big secret ! . A little pamphlet would be fine explaining what is available, would be great! Hotels in Cancun always have their pool water on the cold side. I think this is to discourage one from swimming in the pool, and their pool was cold. If I wanted to swim in cold water I can stay right here and swim in Lake Erie and save thousands of dollars. Bring your own salt and pepper as it is seldom on the table. They need someone to teach them how to make pan cakes, Their deserts were fancy and not to my liking. Some cookies, cake,donuts and pie would be nice. They get there pop out of three liter bottles. I don't have to tell you how it gets after it sits around for awhile, FLAT! A fountain service would be much better. I believe that I only seen ice cream one day while staying there. Corona is the beer that they have no XX that I know of.

By , from Wattsburg, Penna on Mar 22, 2020

5
Everyone

By on Feb 7, 2020

5
Everyone

By on Feb 7, 2020

4
Everyone

By on Sep 4, 2019

1
Family

The food staff was great (Buffett and restaurant), very friendly and accommodating

By on Apr 20, 2019

2
Family

The staff at the hotel we were at are awesome, but when we went to the sister hotel ( royal ) the staff was as extremely rude

By on Mar 14, 2019

5
Everyone

Just a wonderful staff always so helpful. Will return for more

By on Feb 6, 2019

4
Everyone

By on Dec 4, 2018

5
Everyone

By on Nov 26, 2018

Review comment responded on Nov 27, 2018

Thanks so much for your visit and taking the time to rate the resort!

2
Everyone

Hotel es old not well maintained, food is simple and low quality Staffers are friendly Has deteriorated the image and service tremendously

By , from El Paso on Apr 18, 2018

Review comment responded on Jul 22, 2018

Thank you for your feedback, we believe there is always room for improvement.

Sunset Marina Resort & Yacht Club - All Inclusive

Blvd. Kukulkan Km. 5.8, Zona Hotelena, Cancun, QROO 77500
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