Seadust Cancún All Inclusive Family Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Seadust Cancún All Inclusive Family Resort

View from property
Free minibar, in-room safe, blackout drapes, iron/ironing board
3 outdoor pools, cabanas (surcharge), pool umbrellas
Beach/ocean view
9 bars/lounges, swim-up bar, beach bar

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • Pool

Explore the area

View in a map
Blvd. Kukulcán Km.17, Lote 52-04, Zona Hotelera, Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Oceanfront Suite King Adults only

8.8 out of 10
Excellent
(38 reviews)
  • 645 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Double Beds

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite 2 double beds

8.0 out of 10
Very good
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 3 Twin Bunk Beds

Premium Suite King

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds

Master Suite King with Jacuzzi

9.4 out of 10
Exceptional
(13 reviews)
  • 592 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front Suite Two Double Beds - Adults Only

  • 645 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Standard Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

You may also like

About the neighborhood

Cancun

Located in Zona Hotelera, Seadust Cancún All Inclusive Family Resort is a leisurely stroll from popular sights such as La Isla Shopping Mall and Hotel Zone Beaches. This 502-room, 3.5-star resort has 3 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 2 min walk - 0.1 miles
  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Hacienda Sisal - ‬4 min walk
  • ‪Club Bistro - ‬5 min walk
  • ‪Don Julio Restaurant - ‬7 min walk

About this property

Seadust Cancún All Inclusive Family Resort

Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall
Seadust Cancún All Inclusive Family Resort features a full-service spa, 3 outdoor pools, and a free water park. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive resort include a lazy river, a children's pool, and a gym.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 9 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Big Ben
  • Florencia
  • Food Gallery
  • Manhattan
  • Samurai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Communal pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Seadust Cancun Family Resort All Inclusive
Great Parnassus All Inclusive
Great Parnassus Cancun
Great Parnassus Resort
Great Parnassus Resort All Inclusive
Great Parnassus Resort All Inclusive Cancun
Parnassus All Inclusive Resort
Parnassus Great
Parnassus Resort
Seadust Cancun Family All Inclusive
Seadust Cancun Family Resort
Seadust Family Resort
Great Parnassus Family Resort All Inclusive
Great Parnassus Family Inclus

Frequently asked questions

Will I find all-inclusive options at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include mini golf, tennis, and volleyball.

How much does it cost to stay at Seadust Cancún All Inclusive Family Resort?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Seadust Cancún All Inclusive Family Resort on Nov 30, 2025 start from $267.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Seadust Cancún All Inclusive Family Resort?

Seadust Cancún All Inclusive Family Resort offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do close to Seadust Cancún All Inclusive Family Resort?

This resort is situated in Zona Hotelera within a short 13-minute walk of La Isla Shopping Mall and also 6 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is there parking available at Seadust Cancún All Inclusive Family Resort?

Yes, self parking is offered for free at the resort.

Is a spa located at Seadust Cancún All Inclusive Family Resort?

There is a full-service spa available for guests to enjoy and services include Thai massages, sports massages, Ayurvedic treatments, and reflexology.

Does Seadust Cancún All Inclusive Family Resort feature a casino?

No, Seadust Cancún All Inclusive Family Resort doesn't have a casino.

Is there an indoor pool at Seadust Cancún All Inclusive Family Resort?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Seadust Cancún All Inclusive Family Resort good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and 9 restaurants.

Are there hot tubs at Seadust Cancún All Inclusive Family Resort?

Yes, this resort has a spa tub.

Does Seadust Cancún All Inclusive Family Resort have a restaurant that serves breakfast?

Yes, Seadust Cancún All Inclusive Family Resort has 9 restaurants, and serves breakfast for a surcharge.

Does Seadust Cancún All Inclusive Family Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Seadust Cancún All Inclusive Family Resort.

Does Seadust Cancún All Inclusive Family Resort have connecting rooms?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Seadust Cancún All Inclusive Family Resort?

The closest major airport to Seadust Cancún All Inclusive Family Resort is Cancun Intl. Airport (CUN), which is 12.1 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Seadust Cancún All Inclusive Family Resort?

Yes, every guestroom at Seadust Cancún All Inclusive Family Resort comes with a balcony with some featuring ocean or hill views.

Does Seadust Cancún All Inclusive Family Resort have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Seadust Cancún All Inclusive Family Resort.

Seadust Cancún All Inclusive Family Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1123 out of 2693 reviews
Rating 8 - Good. 656 out of 2693 reviews
Rating 6 - Okay. 376 out of 2693 reviews
Rating 4 - Poor. 229 out of 2693 reviews
Rating 2 - Terrible. 309 out of 2693 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Traveled with group
Liked: Cleanliness
Disliked: Amenities
It was a terrible experience at the restaurant Big Ben. They don’t take reservations — you just walk in — and there was a long waiting list. The hostess told us it would be a 1 hour and 30 minute wait, but it ended up being 2 hours and 30 minutes. When they finally sat us, the waiter rushed us to order. I asked for a glass of wine, and they brought me an empty glass. They had also run out of desserts.
Stayed 3 nights in Nov 2025

6/10 Okay

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
kids area was down or close by 8 pm elevators were down not working
Stayed 4 nights in Oct 2025

6/10 Okay

Jose Manuel

Stayed 4 nights in Oct 2025

8/10 Good

Daniel, Dallas

Traveled with group
Liked: Cleanliness
Staff need more training
Stayed 1 night in Sep 2025

10/10 Excellent

Elionel, Boynton Beach

Stayed 3 nights in Jul 2025

8/10 Good

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a family vacation. Overall things were fun and enjoyable. My only issue is, they speak Spanish during most activities/entertainment, which leaves non Spanish speakers feeling not considered. Of course I'm aware that's the language in Mexico.
Stayed 5 nights in Aug 2025

6/10 Okay

salvador

Stayed 4 nights in Aug 2025

6/10 Okay

Nikki

Traveled with family
Disliked: Property conditions & facilities
It is an okay resort, the food is okay, the elevators are awful though always out of service and no air in them except one. The resort outside of the room is very hot and humid no air conditioning.
Stayed 5 nights in Aug 2025

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place to stay for the price and especially with family. Only thing is that it is quite hot in this hotel and that's due to the open entrance to the hotel. The heat goes throughout the building, and the elevators are pretty hot as well. The room was very clean, and the AC worked great in there. If you are going to eat in the buffet, I suggest you bring a small towel with you as it gets very warm in that area.
Stayed 4 nights in Aug 2025

4/10 Poor

Damian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only good thing here, unfortunately, was the food. Everything else was a huge disappointment. If you don’t mind spending most of your time inside your room with the AC on, then maybe this hotel could work for you. The pool water was as hot as tea, and the buffet had ceiling fans blowing everyone’s hair around the dining hall. Honestly, after a long hot day, it would have been nice to sit down and enjoy a quiet meal in an air-conditioned restaurant. Instead, you’re left sweating through dinner. Definitely not the relaxing experience I was hoping for. The beach was full of seaweed, and so was the ocean… The hotel looks like a cruise ship – it’s huge! Traveling with kids, I have to say this is not a family-friendly place. The zip line is maybe 100 feet long, and on top of that, kids are required to wear sneakers just to get on it. The mini golf was a complete joke! The three-level pool looks nice in the photos, but when someone found poop in one of them, they shut down all three sections. The staff was fine, communication was possible, but overall I honestly think this hotel will soon be closed down just like the one next door. I do not recommend it and will definitely never come back! 08/29/2025
Stayed 5 nights in Aug 2025

2/10 Terrible

Juan Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Beshoy

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 6 nights in Aug 2025

6/10 Okay

Erika

This hotel has potential but needs some changes. I think this resort use to be Parnassus. When they say this is a family resort they mean it. There were kids all over and that means kids reaching into the food with their hands, laid back dress, kids spitting the water out of their mouths back into the pool, and taking up the service at the bar. I did have a beautiful experience at the spa but they don't have the sauna or the cold plunge yet as advertised. The rooms were okay but outdated cabinets and beds. There were some stains on the sheets as well. I found several roaches and had a rash so I hope it wasn't from the bed. The room view was amazing and so was the service at the Japanese restaurant and the Manhattan Deli. It was nice that you didn't have to make reservations but it some would be a wait. The buffet area was very hot and the food was bland and basic. It was limited vegetation and vegan options at the restaurants as well.The healthy food grab-and-go salads portions were super small and you had to ask for the dressings. The room service menu had very limited meal options and the drinks were bottom-shelf liquor. They stated the bottles sitting out aka name brands were for members only. Why have so many sitting out? Odd! It has potential but something was just off.
Stayed 4 nights in Aug 2025

6/10 Okay

Nathaniel

Traveled with family and small children
Liked: Cleanliness, staff & service
The property presents very well. The staff is extremely friendly and accommodating. Once you past check in and stay for a little bit it starts to feel like a budget friendly place that locals vacation at. The food is average at best. There are options but not really, if that makes sense. There were several elevators down so me and my kids mostly walked down the stairs because waiting would take forever. We had an AC issue in our first room and they switched us the second night but we still couldn’t control the coolness of the AC. The water park consists of a few slides and one was down the entire trip. Honestly for the price and for a 3 day stay it was ok. The staff is very helpful and accommodating so they will listen and try to help but it is what it is.
Stayed 3 nights in Aug 2025

6/10 Okay

Naysaun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The cleaning lady popped our birthday balloons and ripped the decorations down for no reason
Stayed 4 nights in Aug 2025

2/10 Terrible

Jeovana

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was meant to be a special, peaceful getaway with our baby—but it turned into the most heartbreaking and disappointing trip we’ve ever taken. It started with a bug in our first room, which forced us to switch right after arriving. The second room had a broken air conditioner that failed again that night. The cooler didn’t work either. With a baby, comfort isn’t a luxury—it’s a necessity—and we didn’t have it. From Day 2 to Day 4, no one came to clean our room. Diapers and mess piled up, and we felt forgotten. It wasn’t until I finally sent a message that housekeeping showed up. We shouldn’t have had to ask for basic care. Then I was removed from a beach bed by staff, told it was for a “higher tier” guest—something never explained at booking or check-in. I wasn’t offered an upgrade or choice. Just told to move, in front of everyone. It was humiliating. The food was good, but drinks were a letdown—bland and limited. The pool bar was closed, and no one ever came around. It felt like we didn’t matter. We came here hoping to rest, make memories, and enjoy time as a family. Instead, we left feeling ignored, embarrassed, and exhausted. We won’t return—and I wouldn’t recommend this place to any family. It hurts to say this, but this trip left us heartbroken.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sanela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at seadust resort. We were offered their infinity membership like every new visitor but we kindly declined and told them it wasn't for us and they left us alone. We arrived early so we had to wait till check-in time for the room,but were able to use all the facilities right away. The facilities were clean, the spa service was great as well. It's easy to Uber to additional locations or use public transport for a small fee. The resort itself shows its age and could use some updates however it is kept up well. The only downside was the beach as it was full of seaweeds and unusable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Naser

Stayed 5 nights in Aug 2025

2/10 Terrible

Farah

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service bad attitude
Stayed 7 nights in Aug 2025

2/10 Terrible

Abel

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not what expected. The resort is going thru a change of ownership and you can tell the diference
Stayed 5 nights in Jun 2025

6/10 Okay

Ruth

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel needs a renovation because they have a bad leak and they need to have a better welcoming system from the lobby. They need to fix some of the room doors.
Stayed 6 nights in Aug 2025

6/10 Okay

Flor, Fairless Hills

Traveled with family and small children, Traveled with family
I recently stayed at this hotel and was disappointed with several aspects of the experience. The rooms are in serious need of an update—the furniture is outdated and worn. Additionally, the TVs in the room didn’t work properly, which was frustrating. One major issue was the lack of air conditioning in the elevators, which made getting to and from the room uncomfortable, especially in hot weather. Dining at the hotel was also underwhelming. The food at the restaurants was average at best, and the long wait times made the experience even less enjoyable. Overall, the hotel has potential but needs significant improvements in both amenities and service to provide a better guest experience.
Stayed 4 nights in Aug 2025

6/10 Okay

INES

Traveled with family
Liked: Staff & service
The resort offers a cozy atmosphere, and the accommodations were well-received, complemented by exceptional service from the staff. A key area for improvement is the availability of late-night dining options. Implementing a restaurant that remains open until 2:00 AM or providing 24/7 room service would significantly enhance guest convenience, particularly for those seeking refreshments after 11:30 PM. Additionally, enriching the pool entertainment with events such as foam parties or more dynamic pool gatherings could further elevate the guest experience. While the overall experience did not fully align with initial expectations, the staff's dedication and service were highly appreciated.
Stayed 5 nights in Aug 2025

2/10 Terrible

Cecilia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the worse hotel
Stayed 7 nights in Aug 2025