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Sandos Cancún All Inclusive - Adults Only

4.5 star property
VIP Access

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
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Deluxe room | Pillowtop beds, free minibar, in-room safe, desk
On the beach, white sand, free beach cabanas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cancun, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪13 min walk‬
  • Place, La Isla Shopping Mall
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

8.0 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sandos Suite

Sandos Suite | Living area | 32-inch Smart TV with cable channels, TV, iPod dock

Sandos Suite

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 1160 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe room

Deluxe room | Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.4 out of 10
Very good
(122 reviews)
  • Partial ocean view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within 2 miles (3 km) of La Isla Shopping Mall, Sandos Cancún All Inclusive - Adults Only is within a few miles (5 km) of other popular sights such as Delfines Beach. This 213-room, 4.5-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Ballenas Beach - 3 min walk - 0.2 miles
  • Aquaworld - 13 min walk - 0.7 miles
  • Kukulcan Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Hotel Zone Beaches - 3 min drive - 0.9 miles
  • La Isla Shopping Mall - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Zango - ‬1 min walk
  • ‪St. Trop - ‬4 min walk
  • ‪Cafetto - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Sandos Cancún All Inclusive - Adults Only features 3 outdoor pools, a nightclub, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and a hot tub.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items, iPod docks, and espresso makers are other standard amenities.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Books
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Health club
  • Hot tub
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 005-007-006265/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Are there all-inclusive rates at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, volleyball, and water fitness classes.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of May 27, 2026, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on Jun 1, 2026 start from $313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandos Cancún All Inclusive - Adults Only?

This property is situated in Zona Hotelera within a 10-minute walk of Ballenas Beach and Nichupté Lagoon. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is parking available on site at Sandos Cancún All Inclusive - Adults Only?

Yes, self parking is offered for free at the property.

Is there a spa at Sandos Cancún All Inclusive - Adults Only?

Spa services at the property include hot stone massages, prenatal massages, body wraps, and couples treatments.

Does Sandos Cancún All Inclusive - Adults Only have luxury amenities?

Yes, guests can indulge in luxuries such as 3 outdoor pools, an ocean-view restaurant, and beachside massages at this property.

Does Sandos Cancún All Inclusive - Adults Only include a casino on the premises?

No, Sandos Cancún All Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at Sandos Cancún All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Sandos Cancún All Inclusive - Adults Only?

This adults-only property offers many amenities for couples, including in-room massages as well as a beach and an ocean-view restaurant.

Are there hot tubs at Sandos Cancún All Inclusive - Adults Only?

No, but this property does have a steam room.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, Sandos Cancún All Inclusive - Adults Only has 5 restaurants, and serves breakfast for a surcharge.

Does Sandos Cancún All Inclusive - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sandos Cancún All Inclusive - Adults Only.

Are there connecting rooms at Sandos Cancún All Inclusive - Adults Only?

Yes, this property has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Sandos Cancún All Inclusive - Adults Only?

The closest major airport to Sandos Cancún All Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Sandos Cancún All Inclusive - Adults Only?

Yes, some guestrooms at Sandos Cancún All Inclusive - Adults Only offer a furnished balcony and may feature sea views.

Does Sandos Cancún All Inclusive - Adults Only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sandos Cancún All Inclusive - Adults Only.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 993 out of 2103 reviews
Rating 8 - Good. 503 out of 2103 reviews
Rating 6 - Okay. 352 out of 2103 reviews
Rating 4 - Poor. 134 out of 2103 reviews
Rating 2 - Terrible. 121 out of 2103 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Water was always hot when needed. Staff were very nice and helpful. Checking in and out was a breeze. The AC was great. This was our first visit to Sandos Cancun and was very enjoyable. Thank you.
Stayed 5 nights in Feb 2026

8/10 Good

Edgar

.
Stayed 5 nights in Feb 2026

8/10 Good

Amanda Lynn

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Overall: Very nice small hotel. One elevator was a little fussy so sometimes there was a long wait for that. The staff were all very nice. We didn’t have an issue with any of them. Daniel, Karla, Juan, and Alex were all great out by the pool area. Daniel was our cabana server, and he was amazing. He took good care of us and in return we did the same for him. The only real complaint about the hotel in general would be the temperature. In the restaurants it was hot. Humid and hot to the point we were sweating some of the time. When I come inside from being in the sun all day I’d like it to be cool inside so I can have a break from the heat. It seemed as though it was broken in the whole hotel or just on very low because even the elevators, hallways, etc. were warm. We did enough our stay. It was a nice hotel. Food: Buffet was hit or miss as they usually are. Some days better than others. The breakfast was probably the best part of it. We were disappointed that they didn’t have a big taco station daily with pico, guacamole, and chips. We would have liked to have had that on a daily basis. The outside #2 building with the menu options for breakfast/lunch was great. The fire baked pizzas were also really good but sometimes lacked topping options like mushrooms or onions. Basic stuff you would think they’d have. Not a big deal though. Their specialty restaurants were great. The best one being the Chinese one. It’s hard to get reservations for it though so book early.
Stayed 7 nights in Feb 2026

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The food there was a eight out of 10. The hotel was kept very clean. Enjoyed our stay. I feel that the pools need to be redone. Otherwise staff was exceptionally wonderful.
Stayed 6 nights in Feb 2026

10/10 Excellent

India

Liked: Cleanliness, property conditions & facilities
Quiet relaxing resort very clean staff very helpful
Stayed 4 nights in Feb 2026

10/10 Excellent

Timothy

Stayed 10 nights in Feb 2026

10/10 Excellent

graham paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious with two balconies and two bathrooms. The room was well presented and spotlessly clean. We found all staff to be very friendly and helpful, especially Carlos and Miguel at Bar Six.
Stayed 14 nights in Feb 2026

10/10 Excellent

Kelli

Stayed 4 nights in Feb 2026

8/10 Good

Beverley

Liked: Cleanliness, property conditions & facilities
Room was clean and bed comfortable. Staff were wonderful, especially the staff in the concierge area. Gabriella, Carlos, Isa, Wilmer, Ricardo.
Stayed 14 nights in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good staff but some of them weren’t as good as I thought they should’ve been maybe it’s because I’m black. This occurred in the buffet when I asked one of the cooks a female for an omelette. She was very rude so I canceled and also some of the waiters I had to ask for Water or coffee instead of them asking me I had to ask them not all just some of them so I left a day early as far as the place itself it was very nice. Good amenities my room lost power for a couple hours. Don’t know why, but it’s a beautiful hotel resort I personally will not return there
Stayed 8 nights in Feb 2026

6/10 Okay

Adrian Badillo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Housekeeping 10, staff 6, pool 1, beach 10, food 3, staff kitchen beach beds 5
Stayed 8 nights in Feb 2026

6/10 Okay

Phillip Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Our overall experience at Sandos Cancun was okay. Starting with the positive aspects, the beach was beautiful and had bed gazebos available free of charge on a first-come, first-served basis. The staff were very friendly, and although the rooms were slightly dated, they were well kept. Housekeeping did a great job keeping the rooms clean, and the resort’s close proximity to the airport was a nice feature. Cons: The biggest downside was that the food was cold about 50% of the time. The resort next to Sandos blocked the sun around 3:30–4:00 p.m. at both the pools and the beach. On our second day, one of the elevators went out of service for a few days. The power also went out twice, and the resort appeared to have minimal backup generators.
Stayed 7 nights in Feb 2026

8/10 Good

Matthew

Stayed 7 nights in Feb 2026

2/10 Terrible

Jeffrey

Traveled with partner
Disliked: Amenities, property conditions & facilities
This is the second time we have stayed at Sandos. We were hopeful that this stay would have been better. The resort is in need of renovations. Elevators broken!!! Air conditioners needed to be serviced. Food was AWFUL AGAIN!!! Most gym equipment was broken, one treadmill!!! The staff is very friendly and helpful, and the resort is in a perfect area, only 20 minutes from the airport. We will NOT BE RETURNING!!!!
Stayed 6 nights in Feb 2026

8/10 Good

Pedram

Stayed 7 nights in Dec 2025

8/10 Good

Annemarie

Traveled with family
Liked: Cleanliness
Clean room and throughout the hotel, friendly attentive staff and the best spa experience! At the time of our stay only one elevator of two was working so that increased wait time during busy times like dinner.
Stayed 4 nights in Feb 2026

6/10 Okay

Morgan

Stayed 7 nights in Feb 2026

2/10 Terrible

Raevyn

Stayed 3 nights in Feb 2026

8/10 Good

George

Traveled with partner
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

noe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly place
Stayed 3 nights in Nov 2025

10/10 Excellent

Mike Jason

Traveled with partner
Liked: Cleanliness, amenities
The service was great and indeed a great experience
Stayed 7 nights in Jan 2026

10/10 Excellent

Wade Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was a great hotel, great food in the buffet ( except for the Mexican night lol - they have a different theme every night ). lots of wind, waves and seaweed at the beach though, made it to hard to snorkel.... wifi is great at the beach, but spotty at one pool, cab rides from the airport are INSANE... they want $ 110.00 american, but i dealt down to $ 70.00... Ubers can Not pick up at the airport but are ok to drop off there - i got one to drop me for aprox $ 18.00 american... no issues with the taxi mafia trying to stop us, FYI book your trip from the airport to the hotel before you arrive or prepair to pay dearly... some people take a bus downtown then Uber from there... nightly shows were ok -the Elvis one was fantastic
Stayed 6 nights in Jan 2026

6/10 Okay

Kelsey Eileen

The resort is nice, drinks and food were tasteful; however the buffet was limited. There was no The resort seemed more tailored to timeshare stays vs. A resort appeal.
Stayed 4 nights in Jan 2026

8/10 Good

Julie Ann

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were very clean. Staff was amazing. Food just ok in restaurants but buffet was better. They didn’t have much for Mexican food which I would have liked to have the option. We found out a couple days in that you have to request guacamole as it is not a buffet item. There is no pool bar but 1 outside bar and it took awhile for anyone to take our order for drinks. The beach was amazing! They had only 1 working elevator which was inconvenient at times. The one thing I really did not like were the weddings taking place there. There were 2 weddings the weekend we were there and one was on the terrace outside our side of the hotel. It was very loud and we couldn’t go to sleep until they were done with the music. That part was awful when you want quiet and relaxing. I gave it 4 stars because it is a nice hotel but I probably would not stay there again.
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness
Staff, venue, and location were top notch
Stayed 4 nights in Jan 2026

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