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Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 3 outdoor pools
VIP Access

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

Free daily buffet breakfast
Property video
3 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Cancun, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪13 min walk‬
  • Place, La Isla Shopping Mall
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

8.0 out of 10
Very good
(118 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | Pillowtop beds, free minibar, in-room safe, desk

Sandos Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

9.4 out of 10
Exceptional
(9 reviews)
  • 900 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • 1160 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.2 out of 10
Very good
(117 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within 2 miles (3 km) of La Isla Shopping Mall, Sandos Cancún All Inclusive - Adults Only is within a few miles (5 km) of other popular sights such as Delfines Beach. This 213-room, 4.5-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Ballenas Beach - 3 min walk - 0.2 miles
  • Aquaworld - 13 min walk - 0.7 miles
  • Kukulcan Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Hotel Zone Beaches - 2 min drive - 0.9 miles
  • La Isla Shopping Mall - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Club 91 Lounge - ‬9 min walk
  • ‪La Madalena - ‬7 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancún - ‬8 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Renovated in 2017, Sandos Cancún All Inclusive - Adults Only offers 3 outdoor pools, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only property include free WiFi in public areas, a hot tub, and a conference center.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items, iPod docks, and espresso makers are other standard amenities.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 005-007-006265/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Are there all-inclusive rates at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, volleyball, and water fitness classes.

What's there to see within easy reach of Sandos Cancún All Inclusive - Adults Only?

This property is situated in Zona Hotelera within a 10-minute walk of Ballenas Beach and Nichupté Lagoon. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is parking available on site at Sandos Cancún All Inclusive - Adults Only?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Sandos Cancún All Inclusive - Adults Only?

Spa services at the property include prenatal massages, deep-tissue massages, aromatherapy, and hydrotherapy.

Does Sandos Cancún All Inclusive - Adults Only include a casino on the premises?

No, Sandos Cancún All Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at Sandos Cancún All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Sandos Cancún All Inclusive - Adults Only a good place to stay for couples?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as 3 outdoor pools and a poolside bar.

Are there hot tubs at Sandos Cancún All Inclusive - Adults Only?

Yes, this all-inclusive property has a spa tub.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, Sandos Cancún All Inclusive - Adults Only has 5 restaurants, and serves free buffet breakfast each morning.

Does Sandos Cancún All Inclusive - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sandos Cancún All Inclusive - Adults Only.

Does Sandos Cancún All Inclusive - Adults Only have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Sandos Cancún All Inclusive - Adults Only?

The closest major airport to Sandos Cancún All Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Can I book a room with a balcony at Sandos Cancún All Inclusive - Adults Only?

Yes, some guestrooms at Sandos Cancún All Inclusive - Adults Only offer a furnished balcony and may feature sea views.

Does Sandos Cancún All Inclusive - Adults Only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sandos Cancún All Inclusive - Adults Only.

Reviews

Sandos Cancún All Inclusive - Adults Only Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1040 out of 2194 reviews
Rating 8 - Good. 516 out of 2194 reviews
Rating 6 - Okay. 363 out of 2194 reviews
Rating 4 - Poor. 148 out of 2194 reviews
Rating 2 - Terrible. 127 out of 2194 reviews

Reviews

6/10 Okay

Veronika

Traveled with partner
Disliked: Property conditions & facilities
Beautiful ocean views and a comfy bed, but everything else missed the mark. Service was super slow, food was mediocre, pool was murky. The place feels run down, and you’ll likely have to pay extra every day for a cabana since there are never enough chairs. If you’re looking to drink and party, this might be your spot. But if you want to relax or enjoy good food, spend a little more on a nicer hotel. Won’t be coming back.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ines

Stayed 6 nights in Sep 2025

8/10 Good

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good I would revisit
Stayed 3 nights in Aug 2025

8/10 Good

Charon

Stayed 5 nights in Sep 2025

10/10 Excellent

Anna, canyon country

Liked: Cleanliness
Stayed 5 nights in Sep 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their response time is very quick. I appreciate ALL the staff, from the restaurants (lizbeth, enrique, ivan, abril), to the Spa (teresa, monse, abraham, mily), martin who welcomed us at the door, the ones who made sure our room was always clean, those who served us drinks at the pool! There are so many amazing staff members that made sure we were taken care of, some I’m forgetting their names, but I appreciate you all! I would also like to thank the lady who sold us the Chichen Itza tour package. That was my favourite day in Cancun! I love the Mayan culture and i learnt soo much that day. I could write a whole chapter on my beautiful experience, so thank you Sandos!
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 6 nights in Sep 2025

8/10 Good

Clint

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller than other resorts.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yanethzy Alexandra Duran

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it
Stayed 4 nights in Aug 2025

10/10 Excellent

Philippe, Garden Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great restaurants on site with many dining options. great room amenities.
Stayed 4 nights in Aug 2025

4/10 Poor

ronisha

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I sent a complaint to this property, as we left early and no one followed up with me. The property was nice, customer service horrible!
Stayed 4 nights in Jun 2025

10/10 Excellent

joanna carina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with extra friendly anf pleasant staff. Would not exactly rate it luxury as I've traveled a lot but it's definitely what we needed. Athe entertainment was exciting and it was the oerfect mix of adult friendly entertainment, jazz, kareoke, poolside parties and relaxation. I almost didnt book it because of some of the reviews but it was absolutely perfect for a wrekend getaway for hubby and I! We stayed in beautiful suite with beautiful views and received many perks! The food was fresh and delightful! Well done!
Stayed 4 nights in Aug 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and friendly atmosphere the beachfront view wonderful
Stayed 5 nights in Aug 2025

10/10 Excellent

BAVANPREET KAUR BAVANPREET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room, beach, dining and the staff were amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hindarin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in was amazing, especially served by Enrique. He's the best front desk Sandos hired. He was eager to help us with any question.
Stayed 7 nights in Aug 2025

10/10 Excellent

Yolanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Cancun was clean. Staff was friendly and everything was easy to get to. The Restaurants were really good. This was our 3rd time at this property. We will be back.
Stayed 5 nights in Aug 2025

6/10 Okay

Iulian

Traveled with family
Disliked: Amenities, property conditions & facilities
All together ok, but they are very very cheap on food options. You can tell they are trying to keep the food cost down. I mean we were by the ocean and they’ve served tilapia on the buffet, that’s all they had, sporadically some salmon. Also, beef I’ve only seen it maybe two times on the buffet. Mostly pork and chicken. Hot water was no available around 7:00 pm till about 8:00 pm, I guess over use, so we had to wait before taking a shower. Resort is in need of a big renovation, as everything is very outdated. There’s also a lot of seaweed in the water, but that is not their fault. They had a couple guys trying to clean up the shore everyday. Not that many activities on the property either, and the a la carte restaurants, they are just ok. Staff is friendly in general and they do try to make you feel welcomed there, so we’ve tipped them every time. All together not a bad experience but I’m sure there’s better choices for the money. We’ll definitely coming back to Cancun but at different resort.
Stayed 6 nights in Aug 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was always different entertainment on a daily basis
Stayed 7 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Jaleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything including the area and staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Silvia E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't be more satisfied with the vacation I just had at Sandos Cancun. Everything was perfect! The staff was incredibly kind, and the way we planned our days there was fantastic. We had a fun nightlife and enjoyed excellent dinners with a variety of food. I highly recommend Sandos Hotel Cancun, and I will definitely be back soon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yevgeniya Oleksandrivna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied with our stay at this place!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My son and I enjoyed our time at Sandos. Great service and food. I will definitely be back.
Stayed 3 nights in Aug 2025

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