Sandos Cancún All Inclusive - Adults Only

4.5 star property
Adults-only beachfront property with 3 outdoor pools
VIP Access

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers
Property video
Dine with a view of the ocean from this elegantly set dining area.
Enjoy beach access and stunning ocean views from this hotel's spacious balconies.
Enjoy a celebratory meal on the balcony with a stunning ocean view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun Convention Center
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Caribe Suite

  • 1160 sq ft
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Laguna suite

9.4 out of 10
Exceptional
(8 reviews)
  • 900 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe room

8.4 out of 10
Very good
(102 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Sandos Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 797 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Balcony Deluxe Room

7.8 out of 10
Good
(106 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within 2 miles (3 km) of La Isla Shopping Mall, Sandos Cancún All Inclusive - Adults Only is within a few miles (5 km) of other popular sights such as Delfines Beach. This 213-room, 4.5-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Aquaworld - 13 min walk - 0.7 miles
  • La Isla Shopping Mall - 3 min drive - 1.6 miles
  • Delfines Beach - 4 min drive - 2.9 miles
  • El Rey Ruins - 5 min drive - 3.3 miles
  • Cancun Convention Center - 11 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬2 min walk
  • ‪JW Marriott Lobby Bar - ‬8 min walk
  • ‪Porfirio's Cancun - ‬8 min walk
  • ‪Puerto Madero - ‬8 min walk
  • ‪Club 91 Lounge - ‬9 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Adults-only beachfront property with 3 outdoor pools
Renovated in 2017, Sandos Cancún All Inclusive - Adults Only offers 3 outdoor pools, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this adults-only property include free WiFi in public areas, a hot tub, and a conference center.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items, iPod docks, and espresso makers are other standard amenities.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Are there all-inclusive rates at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, volleyball, and language classes.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on Jul 16, 2025 start from $291.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandos Cancún All Inclusive - Adults Only?

This property is situated in Zona Hotelera, just steps from Ballenas Beach. You'll also find La Isla Shopping Mall and Hotel Zone Beaches within a short drive.

Is there parking available at Sandos Cancún All Inclusive - Adults Only?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Sandos Cancún All Inclusive - Adults Only?

Spa services at the property include hot stone massages, Thai massages, aromatherapy, and body wraps.

Does Sandos Cancún All Inclusive - Adults Only include a casino on the premises?

No, Sandos Cancún All Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at Sandos Cancún All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Sandos Cancún All Inclusive - Adults Only good for couples?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as 3 outdoor pools and a poolside bar.

Does Sandos Cancún All Inclusive - Adults Only have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, Sandos Cancún All Inclusive - Adults Only has 5 restaurants, and serves free buffet breakfast each morning.

Does Sandos Cancún All Inclusive - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sandos Cancún All Inclusive - Adults Only.

Are there connecting rooms at Sandos Cancún All Inclusive - Adults Only?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Sandos Cancún All Inclusive - Adults Only?

The closest major airport to Sandos Cancún All Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Sandos Cancún All Inclusive - Adults Only?

Yes, some guestrooms at Sandos Cancún All Inclusive - Adults Only offer a furnished balcony and may feature sea views.

Does Sandos Cancún All Inclusive - Adults Only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sandos Cancún All Inclusive - Adults Only.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 915 out of 2009 reviews
Rating 8 - Good. 492 out of 2009 reviews
Rating 6 - Okay. 330 out of 2009 reviews
Rating 4 - Poor. 144 out of 2009 reviews
Rating 2 - Terrible. 128 out of 2009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jorge food and beverage manager was amazing.
Stayed 6 nights in May 2025

10/10 Excellent

Penelope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. We had couples massages twice. The pool parties were so much fun. No screaming kids so perfect for adulting and relaxing. The beach was gorgeous and the cabanas are FCFS so they were available all through the day. Hotel bar was fast and had live music every night. We will book again for June.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sharon, VANCOUVER

Liked: Cleanliness
Beach activities, food, service
Stayed 6 nights in Apr 2025

10/10 Excellent

anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bartenders , staff very friendly and knowledgeable, room was clean , food was good ...Beach is the best plenty of chairs & crystal blue water
Stayed 3 nights in Apr 2025

6/10 Okay

alexandr gennadyevich

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2025

6/10 Okay

Michelle A.

Traveled with partner
Liked: Cleanliness
AVERAGE HOTEL NOT A 4.5 RATING . LIMITED DINING 3 RESTURANTS FOR DINNER AND LIMITED NUMBER OF RESERVATIONS EITHER EARLY OR LATE. BUFFET TERIBLE . FOOD AVERAGE . NO GOOD ENTERTAINMENT. POOLS SMALL CANNOT GET A CHAIR UNLESS YOU GET UP AND RESERVE YOUR CHAIR REAL EARLY. WOULD NEVER GO BACK
Stayed 4 nights in Apr 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

VISHWARAJSINH RAJENDRASINH

Liked: Cleanliness, staff & service
Awesome stay.Very friendly staff.Would recommend 100 percent.
Stayed 3 nights in Apr 2025

2/10 Terrible

Maricela, Holly springs

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Drinks tasted like syrup, no tasteful at all and they use the cheapest alcohol ever. Rooms, bedding and towels were completely dirty. If you like to spent a great vacation with tasteful drinks and food and clean place this is not the one!
Stayed 2 nights in Apr 2025

10/10 Excellent

Edwared

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the food, entertainment, drinks, the staff and the other guests I did not like that at 5:00 am people sabe Cabanas and take off for an all day trip. Hate the fact there is no hottub by the pool and only in the spa where I was charged over $300 for a massage and two sit in a hottub alone
Stayed 4 nights in Apr 2025

4/10 Poor

Kolby

Liked: Staff & service, property conditions & facilities
Staff was great they over charged me on my stay though
Stayed 4 nights in Apr 2025

8/10 Good

Alberto Medina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Manayer del lobby muy amable y nos colocó en una muy buena habitación, solo las almohadas no estaban cómodas, pero en general todo estuvo muy bien, solo el servicio del restaurante en la playa no fue muy amable y una señorita del Royal tampoco fue muy cortés, pero el servicio en los otros restaurantes fue muy bueno
Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly the bartenders and service were awesome
Stayed 4 nights in Apr 2025

10/10 Excellent

El mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 8 nights in Apr 2025

8/10 Good

Staci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite go to spot when visiting Cancun.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aston Henry

Stayed 4 nights in Feb 2025

8/10 Good

Dinesh Popatlal

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff in the reception and concierge were not friendly at all. Prior to arriving, we had informed the hotel that 5 people in our group are vegetarians. We also mentioned that to the concierge on arrival. Even then, in the buffet restaurant, there were only side dishes for vegetarians which hardly changed. The bar staff were friendly. Most of the staff in the restaurants were friendly.
Stayed 10 nights in Mar 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Sandos are absolutely incredible. All around a great place to stay
Stayed 7 nights in Mar 2025

2/10 Terrible

Ryan

Traveled with partner
Disliked: Amenities, property conditions & facilities
Don't be fooled by the reviews and pictures of this resort, it got us good. The resort looks nice in the lobby but that is where it ends. The staff were nice and friendly as usual in Mexico but for the rest of the resort I can't give a good review. Im not going to say things about the little things, it was the big things that first got me, like the 3 pools ha ing not nearly enough chairs around the pool and lack of everything around it. We had to be there for 7am in order to get a chair and when we walked away for breakfast and came back it was gone, so we ended up sitting in the sand at the beach. We asked them to bring chairs out but there were no extras. Then day 2 we got a spot and now there is no bar nearby. They got a restaurant there with a bar but wont let you in without dry clothes, sandals and a tshirt, like come on this is by the pool. They set up a liquor cart and no one manned it all day and the liqour just sat there in the sun. The only bar thats close is Bar 2, and its about 30 feet from the pool and in such an old dilapted area, it feels so strange and out of the way. No swim up bar and main pool is small. For entertainment, its 1-3 pm. Some girl with a clown mask and a whistle trying to hype the crowd and a guy with two kids bubble guns...I thought it was like a joke or a discount bargain resort. The drinks were horrible, tasted like dirty water and the food wasnt the best. The 3 restaurants are okay but the buffet is really small and very lacking.
Stayed 7 nights in Apr 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service
Stayed 9 nights in Mar 2025

10/10 Excellent

Giovanni

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David manzo is a legend at making drinks . If this man doesn’t get an award or employee of the month I don’t know what I will do . Amazing staff and service overall . Give that man a raise and a day off to lay on the beach with those amazing drinks and service.
Stayed 4 nights in Apr 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, amenities
The hotel is out dated and old.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yaniuska

Traveled with family
Liked: Cleanliness, staff & service
Super
Stayed 4 nights in Apr 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience at this resort was wonderful right from the start. We were created by Charlie with two glasses of champagne as he
Stayed 6 nights in Mar 2025