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Sandos Cancún All Inclusive - Adults Only

4.5 star property
VIP Access

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3 outdoor pools, pool umbrellas, sun loungers
Property video
5 restaurants, breakfast, lunch, dinner served; international cuisine
Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk
On the beach, white sand, free beach cabanas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cancun, QROO
  • Place, Ballenas Beach
    ‪3 min walk‬
  • Place, Aquaworld
    ‪13 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

8.0 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | Pillowtop beds, free minibar, in-room safe, desk

Sandos Suite

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 1160 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Deluxe room | Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.4 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within 2 miles (3 km) of La Isla Shopping Mall, Sandos Cancún All Inclusive - Adults Only is within a few miles (5 km) of other popular sights such as Delfines Beach. This 213-room, 4.5-star property welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Ballenas Beach - 3 min walk - 0.2 miles
  • Aquaworld - 13 min walk - 0.7 miles
  • Kukulcan Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Hotel Zone Beaches - 2 min drive - 1.1 miles
  • La Isla Shopping Mall - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Nebbiolo - ‬2 min walk
  • ‪Club 91 Lounge - ‬9 min walk
  • ‪Cafetto - ‬7 min walk
  • ‪Restaurante Zen - ‬7 min walk
  • ‪La Madalena - ‬7 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Renovated in 2017, Sandos Cancún All Inclusive - Adults Only offers 3 outdoor pools, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this adults-only property include free WiFi in public areas, a hot tub, and a conference center.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items, iPod docks, and espresso makers are other standard amenities.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 005-007-006265/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Are there all-inclusive rates at Sandos Cancún All Inclusive - Adults Only?

Sandos Cancún All Inclusive - Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include tennis, volleyball, and water fitness classes.

How much does it cost to stay at Sandos Cancún All Inclusive - Adults Only?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Sandos Cancún All Inclusive - Adults Only on Mar 25, 2026 start from $374, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sandos Cancún All Inclusive - Adults Only?

This property is situated in Zona Hotelera within a 10-minute walk of Ballenas Beach and Nichupté Lagoon. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Will I be able to park at Sandos Cancún All Inclusive - Adults Only?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Sandos Cancún All Inclusive - Adults Only?

Spa services at the property include sports massages, hot stone massages, body wraps, and hydrotherapy.

Does Sandos Cancún All Inclusive - Adults Only include a casino on the premises?

No, Sandos Cancún All Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at Sandos Cancún All Inclusive - Adults Only?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

Is Sandos Cancún All Inclusive - Adults Only good for couples?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as 3 outdoor pools and 2 bars.

Are there hot tubs at Sandos Cancún All Inclusive - Adults Only?

Yes, this all-inclusive property has a spa tub.

Does Sandos Cancún All Inclusive - Adults Only have a restaurant with a breakfast menu?

Yes, Sandos Cancún All Inclusive - Adults Only has 5 restaurants, and serves breakfast for a surcharge.

Does Sandos Cancún All Inclusive - Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sandos Cancún All Inclusive - Adults Only.

Does Sandos Cancún All Inclusive - Adults Only have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Sandos Cancún All Inclusive - Adults Only?

The closest major airport to Sandos Cancún All Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies at Sandos Cancún All Inclusive - Adults Only?

Yes, some guestrooms at Sandos Cancún All Inclusive - Adults Only offer a furnished balcony and may feature sea views.

Does Sandos Cancún All Inclusive - Adults Only offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sandos Cancún All Inclusive - Adults Only.

Sandos Cancún All Inclusive - Adults Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1049 out of 2192 reviews
Rating 8 - Good. 516 out of 2192 reviews
Rating 6 - Okay. 359 out of 2192 reviews
Rating 4 - Poor. 143 out of 2192 reviews
Rating 2 - Terrible. 125 out of 2192 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

emily

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was absolutely amazing—gorgeous grounds, beautiful views, and an overall incredible experience. The only small improvement would be adding a few more poolside bars, but aside from that it was a perfect stay. 10/10 would definitely return
Stayed 4 nights in Jul 2024

6/10 Okay

Jacquelyn

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room was fine. For the most part the employees were nice. The food, except at the Masquerade, was terrible. How do you not have an omelet station?! The drinks, terrible. Very dated. We try to go to Cancun 3 times a year. This was, hands down, the worst. I've never given a review this bad, but it's definitely warranted.
Stayed 5 nights in Dec 2025

8/10 Good

Frederick

Traveled with partner
The beach is alway great and the staff were very courteous and friendly.
Stayed 14 nights in Nov 2025

10/10 Excellent

matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome resort
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Traveled with group
Liked: Amenities
The staff were the highlight of our stay. Most were friendly and charming, and a lot had a good sense of humour. The food was mostly good even though it left myself and others with bad stomachs. The cleanliness was okay but somethings need to be changed like the lampshades that had mold on them, and shower head that I had to tigthen myself to get to work okay. Overall it was good for the price but if you're seeking luxury I would not recommend going here.
Stayed 11 nights in Nov 2025

2/10 Terrible

Sadaf

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes we could see the beach but staff was rude. Don’t ever go to the spa. They quote you a price and charge
Stayed 3 nights in Nov 2025

6/10 Okay

Nicole Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Friendly staff. Not enough loungers on either the beach or pool unless you paid an extra fee for a cabana.
Stayed 5 nights in Nov 2025

10/10 Excellent

Callena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Italian great Buffet hit or miss Drinks great Entertainment amazing Staff great Teppanyaki amazing
Stayed 8 nights in Nov 2025

6/10 Okay

Jasmine Mae

Liked: Staff & service, property conditions & facilities
There was not enough pool seating for people that did not want to pay for the cabanas.
Stayed 5 nights in Nov 2025

2/10 Terrible

Yasmin

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My recent stay at this hotel was far below expectations. The cocktails were consistently weak and poorly mixed, and food took an unusually long time to arrive—even simple orders often required long waits with little communication from staff. The service was the biggest disappointment. Staff at the entrance were especially unhelpful, and I experienced a couple of rude interactions with the doormen, who seemed irritated by basic questions or requests for assistance. It created an unwelcoming first impression that carried through the stay. The room itself was fine—clean and reasonably comfortable—but minor maintenance issues and the overall lack of attentive service made it hard to enjoy. Even other guests I spoke with mentioned similar concerns. In the end, the hotel has potential, but the poor drink quality, slow food service, and unprofessional staff left me dissatisfied and unlikely to return.
Stayed 5 nights in Nov 2025

6/10 Okay

Carolyne

Stayed 7 nights in Nov 2025

8/10 Good

Zanaida

Stayed 3 nights in Nov 2025

10/10 Excellent

dean

Liked: Cleanliness, amenities, property conditions & facilities
Really fun place
Stayed 6 nights in Oct 2025

6/10 Okay

Gunmeet singh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The cleanliness & hygiene was so terrible of the room. There was a flood from the fridge which was not cleaned effectively and neither were we ever offered a room change even upon multiple requests.
Stayed 5 nights in Nov 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Did not like the fact that the resturants do not take reservations but when you walk up thay tell it will be about an hour. Reason-- lack of cooks and servers. buffet had plenty. most staff could not speak english which was very frustating. could use better nightly entertainment
Stayed 4 nights in Nov 2025

10/10 Excellent

victor, winthrop

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean,activity at pool was awesome
Water at beach very clear
Stayed 9 nights in Nov 2025

4/10 Poor

Joe

Disliked: Amenities, property conditions & facilities
The pools were all cold, the doors and frames had mold, there were long waits at the restaurants or we just couldn’t get in at all. Only the royal elite members got the good quality drinks so we had to drink the cheap stuff. The soda selection was limited. Not enough beach chairs, not enough pool chairs. Just poor quality facility all around. Staff was good though
Stayed 6 nights in Nov 2025

8/10 Good

Migdalia

Sandos was really nice a little lay back,staff was very nice... I think they should have more activities.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful resort. Really enjoyed our stay here. Unfortunate that the outdoor stage was being renovated for the days we were there for the outdoor entertainment, but other than that I’m really happy with the overall experience. The food was also pretty good ! Buffet was awesome.
Stayed 5 nights in Nov 2025

4/10 Poor

Craig

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Despite recent renovations that create an illusion of luxury, the hotel still shows rust and calcium buildup on bathroom fixtures. The walls are extremely thin, so loud conversations and slamming doors start waking you up as early as 6 a.m. Not to mention the ongoing construction in the room above us that started at 9am and didn’t end until 6pm, so hope you don’t like taking mid day naps after being in the sun all day. Food was average, and the bartenders didn’t make quality drinks. Pool seating was almost impossible to find since guests can use unlimited towels to claim multiple chairs, daybeds, and beach spots at once. Restaurants don’t take reservations unless you’re a Royal Elite member, which often leads to waits of up to an hour. On the positive side, the pools were great, the beachfront was nicer than most properties, and the staff was consistently friendly. Overall, though, the resort falls short of the luxury experience it aims to provide.
Stayed 5 nights in Nov 2025

2/10 Terrible

Sanjay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terru
Stayed 3 nights in Nov 2025

10/10 Excellent

jeffrey

Stayed 5 nights in Nov 2025

10/10 Excellent

ROBERT, Greenwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at Sandos !! Clean rooms, airconditioning was great, great food and food options, staff was awesome, drinks where great, great location , loved the swimming pools. Looking forward to going back !!
Stayed 5 nights in Nov 2025

8/10 Good

Patricia

Stayed 4 nights in Nov 2025

6/10 Okay

Brittany

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The property is very small. If you’re looking for not much walking this property is for you. The elevators are tight. The room had a musty smell and mold on the lampshades and bed skirts. The furniture and closet hinges also had rust. Instantly activated my asthma. I would never stay here again. The balcony cement was broken. It was one of my least favorite stays.
Stayed 3 nights in Nov 2025

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