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Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

Exterior
Property video
2 outdoor pools, pool umbrellas, sun loungers
Family Suite with Balcony | View from room
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Isla Dorada
    ‪5 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout drapes

Family Suite

7.6 out of 10
Good
(28 reviews)
  • Garden view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double

7.8 out of 10
Good
(86 reviews)
  • Garden view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace | In-room safe, desk, laptop workspace, blackout drapes

Family Suite with Terrace

7.2 out of 10
Good
(20 reviews)
  • Lagoon view
  • 1216 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King | In-room safe, desk, laptop workspace, blackout drapes

Deluxe King

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Superior

  • Garden view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Balcony

Family Suite with Balcony | In-room safe, desk, laptop workspace, blackout drapes

Family Suite with Balcony

  • Garden view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, desk, laptop workspace, blackout drapes

Honeymoon Room

  • Lagoon view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite with Terrace Ocean Front

Family Suite with Terrace Ocean Front | View from room

Family Suite with Terrace Ocean Front

  • Sea view
  • 1216 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Park Royal Beach Cancun - All Inclusive is within a 5-minute walk of La Isla Shopping Mall and within 15 minutes of other popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 155-room, 3.5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.1 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 13 min walk - 0.7 miles
  • Marlin Beach - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Park Royal Cancun - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Park Royal Beach Cancun - All Inclusive

Park Royal Beach Cancun - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.79 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I book all-inclusive rates at Park Royal Beach Cancun - All Inclusive?

Park Royal Beach Cancun - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, volleyball, and dance classes.

How much does it cost to stay at Park Royal Beach Cancun - All Inclusive?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Park Royal Beach Cancun - All Inclusive on Apr 21, 2026 start from $274, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Park Royal Beach Cancun - All Inclusive?

Park Royal Beach Cancun - All Inclusive provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see near Park Royal Beach Cancun - All Inclusive?

This hotel is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Delfines Beach and Hotel Zone Beaches within a short drive.

Is there parking available at Park Royal Beach Cancun - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is there a spa at Park Royal Beach Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Park Royal Beach Cancun - All Inclusive include a casino on the premises?

No, Park Royal Beach Cancun - All Inclusive doesn't have a casino.

Is there an indoor pool at Park Royal Beach Cancun - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Park Royal Beach Cancun - All Inclusive?

This beachfront hotel offers plenty of amenities for couples including a private beach, 2 outdoor pools, and 2 poolside bars.

Does Park Royal Beach Cancun - All Inclusive have a hot tub?

No, but this hotel does have a sauna.

Does Park Royal Beach Cancun - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Park Royal Beach Cancun - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Park Royal Beach Cancun - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Park Royal Beach Cancun - All Inclusive.

Are there connecting rooms at Park Royal Beach Cancun - All Inclusive?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Park Royal Beach Cancun - All Inclusive?

The closest major airport to Park Royal Beach Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (21 minutes by car).

Can I book a room with a balcony at Park Royal Beach Cancun - All Inclusive?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or garden views.

Does Park Royal Beach Cancun - All Inclusive host weddings?

Take advantage of the wedding venue at Park Royal Beach Cancun - All Inclusive if you plan to say "I do" during your trip.

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1016 reviews
Rating 8 - Good. 268 out of 1016 reviews
Rating 6 - Okay. 172 out of 1016 reviews
Rating 4 - Poor. 109 out of 1016 reviews
Rating 2 - Terrible. 105 out of 1016 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Trace

Stayed 6 nights in Jan 2026

10/10 Excellent

Edward

Stayed 4 nights in Dec 2025

10/10 Excellent

Anela

Stayed 4 nights in Dec 2025

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, amenities
Freindly staff. Clean rooms. It just seems like the place needed an update. It looked a little dated
Stayed 4 nights in Dec 2025

2/10 Terrible

Aiman

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The rooms were okay, but there was a smell in the washroom, and basic items weren't included, despite being requested from the front desk. The air conditioner was not as great either, and it was hot. The rooms were okay, but there was a constant smell in the washroom, and some basic items weren’t provided even after asking the front desk several times. The air conditioner also didn’t work well, and the room was uncomfortably hot. The worst part was the scammy “membership.” The staff pushes and practically forces you to buy an overpriced membership in exchange for a $30 discount and promises of huge savings on excursions like Chichén Itzá and other tours in Mexico. In reality, those “discounted” prices were 2–3 times more expensive than what we found elsewhere, and the membership presentation was just a useless 3–4 hour lecture. I also want to mention that Hernan, one of the managers, was very rude and did not pay us the full amount we were promised after attending the membership lecture. Overall, I would not recommend staying here or getting involved in their membership program – it’s a waste of time, and they put a lot of pressure on you to buy it.
Stayed 5 nights in Nov 2025

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 10 nights in Nov 2025

8/10 Good

Melissa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean room, nice staff , pool was clean
Stayed 6 nights in Nov 2025

4/10 Poor

Alfonso

Stayed 4 nights in Nov 2025

10/10 Excellent

MAYRA Daniela REYES

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place. The staff are the best! Many food options. The beach is beautiful. I would definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ayman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Nov 2025

6/10 Okay

Christian

Stayed 2 nights in Nov 2025

2/10 Terrible

kelly

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Beds are hard horrible hard ,horrible customer service at check in. All night construction on rooms , food isnt good never will be back
Stayed 8 nights in Nov 2025

2/10 Terrible

Lisandro salazar

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took 1 hour and half horrible service , my room was switched that was booked 7 months in advance thy said because of rain damaged but members have 1st priority, the rooms beds are horrendous extremely hard , the food was a hit or miss, over all worse hotel i have ever stayed in cancun do not go based off the pictures advertised , i guess its a cheap hotel you get what you pay for
Stayed 8 nights in Nov 2025

2/10 Terrible

Yin

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I gave 1 star due to receptionist staff and manager making disappointed on first day arriving and ruined all our vacation. I booked park royal beach Cancun on Expedia and Expedia app child age is 0 to 17. So my older kid is only 13 years old, so I booked with 3 adults and one child. The last minute my another son wants to go with us then no time to change our reservation on Expedia. When we arrived on hotel and we provided everyone passport and the staff told that they count over 12 years old with adult price and added the charge $149 per day in same room. I keep trying to explain that we booked Expedia with child limit was 0 to 17 years old. Manager guy told me that this is their hotel rule, so no adjustment for my kids for child fee and only extra charge for adult fee for my 13 years old kid. My question if if they can’t clearly with third party like Expedia or booking , the customer doesn’t know and booked. Then we knew about the child limit is 0 to 12 years and too late to cancel and book another more suitable price other hotel. If we didn’t pay for extra charge child with adult fee, we do not have room key and nobody care the customers to making satisfaction. It was really disappointed. I planed my trip for 5 months ago , I knew about it when we arrived to hotel and no more choice other plan. If I knew about it, I will be cancelled before my trip and booked another hotel with more reasonable price. Now ruin my entire trip and pay extra charge +$900 for 6 days stay .
Stayed 6 nights in Nov 2025

10/10 Excellent

Evelyn

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The staff was the heart of the resort!
Stayed 4 nights in Nov 2025

2/10 Terrible

Alyssa

Stayed 4 nights in Nov 2025

4/10 Poor

Deborah

If you are a youthful adult looking to have a good time, night life etc don’t come here. This is a family friendly hotel with activities mainly for kids. Pros location of this hotel was excellent the beach plus it’s right across from this huge luxury mall that has everything you can think off plus fine dining beautiful restaurants. Cons - the food is not the best this is all inclusive and I never eat at the property all three nights I went across to the restaurants to eat during the day we had excursions where we had our lunch. I was looking forward to leaving the hotel every day for activities. - this is for families, if that’s your vibe go ahead. - -
Stayed 3 nights in Nov 2025

10/10 Excellent

jesus

Stayed 5 nights in Oct 2025

10/10 Excellent

Nina

Stayed 5 nights in Nov 2025

10/10 Excellent

Alekh

Stayed 4 nights in Nov 2025

8/10 Good

Jnana

Liked: Cleanliness, staff & service, property conditions & facilities
Food option could have been better
Stayed 4 nights in Nov 2025

10/10 Excellent

Raul

Stayed 3 nights in Nov 2025

8/10 Good

Amanda

Stayed 5 nights in Oct 2025

8/10 Good

Rebecca Rachel

Traveled with family
Disliked: Cleanliness
The staff and the beach made this the trip the most enjoyable. We had an amazing experience at this resort mostly because of the staff. The waiters: Gustavo, Felix, Manuel and captain Miguel at the Veranda made meals something to look forward to and at the Coco pool bar: Yolanda and Arturo were on the ball keeping our drinks flowing for 10 days straight. We hugged and laughed together and said our goodbyes and we would go back just because of them. However, the beds are seriously horrible and dished that I woke up bruised on my hips and my shoulders were so sore I had to get a massage halfway through our stay. The power went out for almost 24 hours and they didn’t offer any kind of light for the evening or a discount. Tho we didn’t ask for one I feel they could’ve at least offered flashlights. The activities and dances etc were great but the roof top bar was seriously lacking. I expected an actual bar not a rooftop lobby. Would we choose this resort next time?…. No I would be willing to spend a little more for the quality of the rooms. The couches were not clean and stained, we had to use the L shaped couch in the family suite for a family of 5 and had to go request bedding for our kids which we didn’t receive 2 sheets only one for one kid. And one blanket. It’s a good thing we found a spare in the closet. It took 3 days before room service left enough bedding and we tipped the house cleaners daily. The staff are the only thing about that resort that make it’s enjoyable.
Stayed 10 nights in Oct 2025

8/10 Good

Carol, Nanaimo

Traveled with partner
Liked: Cleanliness, staff & service
We came to Cancun to celebrate our anniversary. Carlos and Julie at the concierge guest services went above and beyond to make us feel welcome and special. The personal touches such as chocolate covered strawberries and champagne as well as a private beach cabana made our celebration unforgettable. The waiter staff were exceptional especially Felix and Unvaldo in the Veranda. All of the bartenders were awesome. The beach was beautiful. Keep in mind this is a family resort as there were a lot of kids. You could hear the road noise sometimes from our room. The food was alright. We never made it to the other restaurants as reservations were not available. The system to make reservations was not great and we were not able to experience the dining other than buffet. othallbeautifulaingadaee
Stayed 6 nights in Oct 2025

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