Park Royal Beach Cancun - All Inclusive

3.5 star property
On private beach with 2 outdoor pools, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Park Royal Beach Cancun - All Inclusive

Outdoor banquet area
Property video
Deluxe King | View from room
Exterior
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Breakfast included
  • Pool

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, Cancun Convention Center
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Family Suite

7.6 out of 10
Good
(25 reviews)
  • 796 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Double

8.0 out of 10
Very good
(82 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite with Terrace

7.4 out of 10
Good
(19 reviews)
  • 1216 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe King

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

Family Suite with Balcony

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Park Royal Beach Cancun - All Inclusive is within a 5-minute walk of La Isla Shopping Mall and within 15 minutes of other popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 155-room, 3.5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.1 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • Forum Beach - 6 min drive - 2.0 miles
  • Cancun Convention Center - 7 min drive - 2.2 miles
  • Gaviota Azul Beach - 7 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Park Royal Cancun - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Andiamo - ‬1 min walk

About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Park Royal Beach Cancun - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. If you drive, take advantage of free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Minibars, safes, and phones are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
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Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
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Frequently asked questions

Can I book all-inclusive rates at Park Royal Beach Cancun - All Inclusive?

Park Royal Beach Cancun - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, volleyball, and dance classes.

How much does it cost to stay at Park Royal Beach Cancun - All Inclusive?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Park Royal Beach Cancun - All Inclusive on Oct 27, 2025 start from $193.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Park Royal Beach Cancun - All Inclusive?

Park Royal Beach Cancun - All Inclusive provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see near Park Royal Beach Cancun - All Inclusive?

This hotel is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Hotel Zone Beaches and Forum Beach within a short drive.

Will I be able to park at Park Royal Beach Cancun - All Inclusive?

Yes, self parking is offered for free at the hotel.

Is there a spa at Park Royal Beach Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Park Royal Beach Cancun - All Inclusive include a casino on the premises?

No, Park Royal Beach Cancun - All Inclusive doesn't have a casino.

Is there an indoor pool at Park Royal Beach Cancun - All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Park Royal Beach Cancun - All Inclusive?

This beachfront hotel offers plenty of amenities for couples including a private beach, 2 outdoor pools, and 2 poolside bars.

Does Park Royal Beach Cancun - All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Park Royal Beach Cancun - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Park Royal Beach Cancun - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Park Royal Beach Cancun - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Park Royal Beach Cancun - All Inclusive.

Are there connecting rooms at Park Royal Beach Cancun - All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Park Royal Beach Cancun - All Inclusive?

The closest major airport to Park Royal Beach Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (21 minutes by car).

Are there rooms with balconies at Park Royal Beach Cancun - All Inclusive?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.

Does Park Royal Beach Cancun - All Inclusive host weddings?

Take advantage of the wedding venue at Park Royal Beach Cancun - All Inclusive if you plan to say "I do" during your trip.

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 1010 reviews
Rating 8 - Good. 263 out of 1010 reviews
Rating 6 - Okay. 178 out of 1010 reviews
Rating 4 - Poor. 122 out of 1010 reviews
Rating 2 - Terrible. 107 out of 1010 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
The place is clean and neat .
Stayed 7 nights in Jul 2025

6/10 Okay

Ulises Caballero

Liked: Cleanliness
Disliked: Property conditions & facilities
It was okay
Stayed 3 nights in Jul 2025

10/10 Excellent

Bianca Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carlos was amazing and so nice. He brought me cake my birthday. It was very clean and I appreciate this day. I will come again.
Stayed 2 nights in Jul 2025

6/10 Okay

Nana

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Jaime

Stayed 5 nights in Jul 2025

6/10 Okay

Merab

Traveled with family and small children
Service was mediocre , cheap alcohol, unhappy staff and not enough to do or availability to reserve at restaurants.
Stayed 2 nights in Jul 2025

8/10 Good

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 7 nights in Jul 2025

2/10 Terrible

jorge

Disliked: Cleanliness, amenities, property conditions & facilities
most of the staff was very rude and unproffesional, the room was a mess not clean, they did not try to make it right for us as customers.
Stayed 7 nights in Jul 2025

8/10 Good

Jacquelyn Gabrielle, Londonderry

Traveled with family
Liked: Cleanliness
Rooms are nice and plenty of room. Making reservations for dinner was very easy. Buffett
Stayed 5 nights in Jul 2025

10/10 Excellent

Tania

Stayed 1 night in Jul 2025

2/10 Terrible

Marisela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Front desk was very rude
Stayed 4 nights in Jul 2025

8/10 Good

Evelyn

Stayed 7 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was good, staff was helpful and friendly.
Stayed 4 nights in Jul 2025

2/10 Terrible

Cristal Rodriquez Heredia, Baytown

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not well maintained our first night was not a good experience we had to look for everything staff is not attentive rooms need a lot of maintenance our hot tub didn’t work and door latch was broken a/c leaked we had to lay towels so it wouldn’t be slippery also beds were old mattresses all ripped we will not me coming here ever again also restaurants were not good at all food was nasty and waiters were very rude
Stayed 6 nights in Jul 2025

10/10 Excellent

Richard Bacani

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Danielle Kelly

Disliked: Amenities
Family of 5-3 teenagers.June 29 -July 4.First impression-Felt outof place.If U are from the U.S/don't speak Spanish, DO NOT CHOOSE THIS HOTEL.Employees were RUDE.If you spoke Spanish, you were fine.If you didn't, you were treated like a low class citizen.We paid$$$$ for a room with a terrace pool, ocean or lagoon view.We were put on 0 floor in the condo building NO VIEW unless you peaked thru the groves and saw the kiddie pool.If U wanted to go dinner anywhere but the buffet,U had to make reservations.Which is a joke.U must download the app,so if you don't have a smart phone your out of luck. Buffet was horrible My phone was having issues,the staff refused to book for us.Couldn't accommodate family of 5.The manager suggested(no joke)just make a reservation for 4.He wanted me to leave one of my family members out.We celebrated 2 birthdays.My daughter's birthday was amazing-Italian restaurant.Our waiter sang to her.Wonderful.2 days later we celebrated our son's birthday-Mexican restaurant & NOT acknowledged.They give you a flyer at the desk for you to figure the hotel on your own.If your hungry after 10pm,oh well. NO ROOM SERVICE but says they do on flyer.Flyer says that the buffet is open from 11pm-2am It's not.The water is not potable. They give 2 cheap plastic flasks so you can fill them with water. Down in the stairwell. No water bottles.Our room wasn't cleaned nor mini fridge stocked for 2 days.Theyallowed 5 drinks per day. I want a refund!!!!
Stayed 5 nights in Jun 2025

6/10 Okay

lena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was amazing, but the resort was disappointing. Room smelled musty, A/C leaked when adjusted, and it was freezing cold. Pools lacked enough seating, and I got a rash. Common bathrooms were dirty and often flooded. Food was average, and reservations were hard to get. No hot water for a day, with no notice. Not a luxury stay—wouldn’t return.
Stayed 9 nights in Jun 2025

10/10 Excellent

Dawn Marie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 6 nights in Mar 2025

4/10 Poor

Kyle

Traveled with family and small children
Disliked: Cleanliness, staff & service
We had a very disappointing experience at this resort. On the first morning, the lobby supervisor targeted my father-in-law—who doesn’t speak Spanish and has limited English—offering “50% off excursions” while repeatedly asking to see his credit card. We later realized they were trying to sign him up for a resort membership without clear explanation. When we declined, the staff became rude. On day three, a vent above our toilet leaked water and a black substance. Despite reporting it, no one came to check, and I ended up cleaning it myself. This showed a complete disregard for guest safety. We were also hit with hidden fees at check-in and were double-charged for excursions with no resolution. Dining was frustrating—we were told to book through an app that never had availability. Our "butler" was unhelpful and just referred us back to the app. We were constantly approached by staff trying to sell services, making the stay feel more like a sales pitch than a vacation. The only positive aspects were the kid pool, which kept our child entertained, and the beach area, which had good shade. However, the beach had a heavy seaweed buildup, making it unpleasant to enter the water. We’ve visited Cancun many times, but this was by far the worst experience. Management clearly doesn’t care, offering only copy-paste replies to negative feedback. Save your money and go elsewhere.
Stayed 4 nights in Jun 2025

6/10 Okay

aimer

Traveled with family
Excellent location No AC in lobby Access to restaurants reservations was terrible
Stayed 5 nights in Jun 2025

4/10 Poor

Lina

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We stayed 12 days here and before we were approached to become members which we ended up signing up for , we had better service in the entire hotel specially in the buffet several days we requested drinks and never arrived or the waiter never came to serve us the drinks also i had to find my own high chair or my toddler had no where to sit . The family suit bathrooms smell like sewage and mold the entired 12 days we stayed also the other guest there were super loud children screaming late at night and early morning and the housekeepers will have loud conversations in the hall way early morning with the employees and other guest . The 3 restaurants there are average but the worse one was definitely the mexican restaurant nothing was good there. We ended up going to eat authentic mexican food somewhere else outside the resort overall for the 6k we spent for 12 days and the 4 hour presentation to get us to become members which we did was not worth it all that money at all at most 3k will not be returning here.
Stayed 12 nights in Jun 2025

10/10 Excellent

MA

Stayed 4 nights in Jun 2025

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Dixit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2025

2/10 Terrible

Jenny Catherine Sierra

Stayed 7 nights in Apr 2025