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Grand Park Royal Cancun - All Inclusive

4.0 star property
VIP Access

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Royal Master Suite Hot Tub adults only +18 | View from room
Property video
Property grounds
Master Suite Ocean Front | Living area | 40-inch LED TV with satellite channels, TV, iPod dock
Grand Royal Suite Hot Tub adults only +18 | Free minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Forum Beach
    ‪18 min walk‬
  • Place, La Isla Shopping Mall
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬
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Room options

View all photos for Villa Deluxe

Free minibar, in-room safe, desk, laptop workspace

Villa Deluxe

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Junior Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Junior Suite Plunge Pool

  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Master Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Master Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Swim up King

Deluxe Swim up King | Garden view

Deluxe Swim up King

8.8 out of 10
Excellent
(38 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

A hotel room with a bed, a TV on the wall, a dresser, and a view of the ocean.

Master Suite

  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble | Free minibar, in-room safe, desk, laptop workspace

Premier Ocean Front Doble

8.4 out of 10
Very good
(93 reviews)
  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Master Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite Doble Hot Tub adults only +18

Royal Suite Doble Hot Tub adults only +18 | Free minibar, in-room safe, desk, laptop workspace

Royal Suite Doble Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Premier Superior Ocean Front Double

  • Ocean view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean View Double

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Master Suite Hot Tub adults only +18

Royal Master Suite Hot Tub adults only +18 | Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Royal Master Suite Hot Tub adults only +18

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Royal Suite Hot Tub adults only +18

Grand Royal Suite Hot Tub adults only +18 | Free minibar, in-room safe, desk, laptop workspace

Grand Royal Suite Hot Tub adults only +18

  • Ocean view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Premier Superior Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Deluxe Ocean Front

Villa Deluxe Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Villa Deluxe Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Premier Plunge Pool Ocean Front

Villa Premier Plunge Pool Ocean Front | View from room

Villa Premier Plunge Pool Ocean Front

  • Ocean view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Villa Master Suite Ocean Front

Grand Villa Master Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Grand Villa Master Suite Ocean Front

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa Premier PlungePool King OceanFront

Villa Premier PlungePool King OceanFront | Free minibar, in-room safe, desk, laptop workspace

Villa Premier PlungePool King OceanFront

7.2 out of 10
Good
(5 reviews)
  • Sea view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean View King

8.4 out of 10
Very good
(184 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite King Hot Tub adults only +18

Royal Suite King Hot Tub adults only +18 | Free minibar, in-room safe, desk, laptop workspace

Royal Suite King Hot Tub adults only +18

9.0 out of 10
Wonderful
(36 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Grand Park Royal Cancun - All Inclusive is within a mile (2 km) of other popular sights such as Forum Beach. This 247-room, 4-star property has 2 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Forum Beach - 18 min walk - 1.0 mile
  • Cancun Convention Center - 5 min drive - 1.1 miles
  • La Isla Shopping Mall - 6 min drive - 1.6 miles
  • Cancun Interactive Aquarium - 6 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • ‪Flor De Sal - ‬3 min walk
  • ‪El Mirador - ‬1 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Hunter Steak House - Royalton - ‬9 min walk

About this property

Grand Park Royal Cancun - All Inclusive

Guests of Grand Park Royal Cancun - All Inclusive have access to a full-service spa, 2 outdoor pools, and a gym. Free valet and self parking are available, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a rooftop terrace, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and iPod docks are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Le Grand Prime & Lounge
  • Veranda

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
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Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
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Grand Park Royal Luxury Resort All Inclusive
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Grand Park Royal Luxury All Inclusive
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Park Royal Cancun Inclusive
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Grand Park Royal Cancun - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive options at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, volleyball, and water fitness classes.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on Jun 5, 2026 start from $341, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Park Royal Cancun - All Inclusive?

Grand Park Royal Cancun - All Inclusive provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do close to Grand Park Royal Cancun - All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. You'll also find Forum Beach and Gaviota Azul Beach within a short drive.

Will I be able to park at Grand Park Royal Cancun - All Inclusive?

Yes, valet and self parking are offered for free at the property.

Is a spa located at Grand Park Royal Cancun - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and aromatherapy.

Does Grand Park Royal Cancun - All Inclusive feature a casino?

No, Grand Park Royal Cancun - All Inclusive doesn't have a casino.

Will I find an indoor pool at Grand Park Royal Cancun - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Grand Park Royal Cancun - All Inclusive good for couples?

This beachfront property offers many amenities for couples such as an ocean-view restaurant and some guestrooms include a private plunge pool and a private indoor hot tub.

Does Grand Park Royal Cancun - All Inclusive have a hot tub?

No, but this property does have a sauna.

Does Grand Park Royal Cancun - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Grand Park Royal Cancun - All Inclusive has 3 restaurants, and serves breakfast for a surcharge.

Will Grand Park Royal Cancun - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Park Royal Cancun - All Inclusive.

Does Grand Park Royal Cancun - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Grand Park Royal Cancun - All Inclusive?

The closest major airport to Grand Park Royal Cancun - All Inclusive is Cancun Intl. Airport (CUN), which is 14.9 mi away (24 minutes by car).

Can I book a room with a balcony at Grand Park Royal Cancun - All Inclusive?

Yes, every guestroom at Grand Park Royal Cancun - All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Grand Park Royal Cancun - All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Park Royal Cancun - All Inclusive.

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1228 out of 2370 reviews
Rating 8 - Good. 607 out of 2370 reviews
Rating 6 - Okay. 289 out of 2370 reviews
Rating 4 - Poor. 131 out of 2370 reviews
Rating 2 - Terrible. 115 out of 2370 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
We hit a bit of cold weather so review is tainted since we didnt spend all day at the beach. Food was great and rooms and resort very clean. There is not a spot near any of the bars with tables and chairs to hang out which would be a great addition if you arent sunning or swimming. Nightly entertainment meh. Butler service amazing. Thanks Jessica. Overall a nice place.
Stayed 7 nights in Jan 2026

10/10 Excellent

Abhishek

Stayed 5 nights in Jan 2026

6/10 Okay

Jeremy Glake

Stayed 3 nights in Jan 2026

10/10 Excellent

Pamela

Traveled with partner
Liked: Amenities, property conditions & facilities
The entire resort was clean and spotless, including our room. All staff were friendly and attentive.
Stayed 7 nights in Jan 2026

10/10 Excellent

Sabrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and and beautiful ocean facing room. The Funtastic team hosted activities every hour during the day and a main event each night, which kept the atmosphere lively. Child minding for children over four was extremely helpful and made the trip much more relaxing. This was honestly the best vacation I have ever had. I cannot wait to go back.
Stayed 9 nights in Jan 2026

6/10 Okay

Katherine

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Food not good
Stayed 3 nights in Jan 2026

6/10 Okay

Katherine

Traveled with group, Traveled with partner
Liked: Cleanliness
Food option are limited and not very good quality
Stayed 3 nights in Jan 2026

10/10 Excellent

Rafiki

Stayed 7 nights in Dec 2025

10/10 Excellent

Daniel Hilario

Stayed 6 nights in Jan 2026

8/10 Good

Omid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay overall. The staff were friendly and great, the hotel interior was beautiful, and the beach was lovely. The food was acceptable, though it could be improved. Night shows and activities were limited and could be better. Jessica and dario were nice and helpful
Stayed 7 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Friendly staff, great beach
Stayed 8 nights in Jan 2026

10/10 Excellent

Cory

Stayed 5 nights in Jan 2026

8/10 Good

Johnathan, spokane

Stayed 9 nights in Jan 2026

6/10 Okay

Jacy

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was mostly in good condition but toilet wasn't cleaned when we arrived. Service was a bit on the slow side, but some staff members were fantastic. Both my boyfriend and I contracted severe food poisoning mid trip.
Stayed 6 nights in Jan 2026

10/10 Excellent

Yury

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This family‑friendly resort offers a very good buffet, a nice selection of drinks at the bars, and excellent breakfast options available at two restaurants as well as the buffet. The beach is large and very nice. It would be great to see a wider variety of dishes added to the dinner menus at the Italian and Oriental restaurants, along with more frequent removal of sargassum from the beach.
Stayed 9 nights in Jan 2026

10/10 Excellent

Venkata Raja Shekar, Edmond

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Grand Park Royal for a week and we had a good time. Our butler Jessica made our stay memorable by attending all our requests. Thanks to Jose at Andiamo restaurant for helping us in celebrating our son's birthday.
Stayed 7 nights in Jan 2026

8/10 Good

Stephanie, Lakeville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, very nice staff, very responsive. Clean environment and grounds. Great food. Water is all very filtered and safe to drink. Would have gotten 5 stars, but the only thing I didn’t like was they wanted you to go to a “special breakfast” onsite where they talk about vacation rentals to get a $100 gift card to use on their one paid restaurant or spa, she was a little pushy but we just said no. We talked to others who went and they said it wasn’t bad and worth it for the $100 spa gift card.
Stayed 3 nights in Jan 2026

8/10 Good

jasdeep singh, Scarborough

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were clean, even though property is old they have changed a few things and still renovating some amenities. Contrary to some reviews the AC worked fine and the showers were great. Only problem was going in January they do not regulate pool water temperature and it's usually cold and they have minimal level events and entertainment through the day not as big as some other resorts.
Stayed 6 nights in Jan 2026

8/10 Good

Nessa

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an overall pleasant stay at this hotel. The staff were exceptionally friendly and helpful throughout our visit, always greeting us with a smile and willing to assist whenever needed. The food was decent and enjoyable certainly satisfying and well-prepared. It met our expectations and offered a good variety. However, one downside of our stay was that the TV in our room did not work, which was a bit disappointing when we wanted to relax in the evenings. We did inform staff, but unfortunately it wasn’t resolved during our stay. The bathroom is a bit small as well. Despite this issue, the welcoming service and comfortable atmosphere made our experience a positive one overall.
Deluxe room with ocean view
Pool
Breakfast
Stayed 7 nights in Jan 2026

6/10 Okay

Douglas

Traveled with family
Liked: Cleanliness
Service & food were just okay. Room needed updated & the beds were hard. Check in was so loooong. Time share hard sell was something I didn't want to hear on my vacation! We would not stay there again
Stayed 7 nights in Jan 2026

6/10 Okay

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were all wonderful, but I personally did not like the food
Stayed 4 nights in Jan 2026

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This should not be classified as a luxury hotel. It was very basic. Buffet food awful. Never hot. Saw cockroach wandering amongst the food (see attached picture) Staff (with the exception of reservations/front desk) were friendly and helpful. Front desk rude and disrespectful I would NOT recommend this place to anyone. Very overpriced for what you get Nightly entertainment was a joke
Cockroach at the buffet
Cockroach
Stayed 8 nights in Jan 2026

10/10 Excellent

Aiden

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this resort were extremely attentive, hard working, and attentive. The resort grounds, though small, were very clean, and it’s situated in a good location relative to off resort activities. Really enjoyed my stay.
Stayed 8 nights in Jan 2026

10/10 Excellent

Michelle Louise

Stayed 7 nights in Jan 2026

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, excellent and friendly staff!
Stayed 6 nights in Jan 2026

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