Excellent
Good hotel.
Dont like that they charge $15 pet night to park in a public parking lot that is also used by Kaiser Medical
The room and the hotel were well appointed, as you’d expect at a Hilton. But the junior suite did not have a door on the bedroom area. The bathroom did not have a working fan, making the room a steam bath after a shower. And the bathroom sink made a noise every time it emptied, like it had a partial clog in the trap.
The place was very nice. Didn't like the bathroom door, could not stay open, very loud when it shut and didn't look like a bathroom door, more like a closet door. Didn't like paying for parking, for the cost of a room it should be included.
Smelled like sewer. No service. Unless you did it yourself . Hidden charges. Parking.
Well kept. Plenty of parking. Not too busy.
The hotel was under construction with tarps and blankets covering things. There was no daily maid service unless you called the desk before 5pm, the breakfast dining was overpriced, using paper and plastic plates and silverware left over from COVID protocols. The elevator had blankets covering the walls during the construction and the floor was filled with debris. All these limited services and they still charged us $15 a day to park at their facility.
Convenient location was a plus. Did not like the $15 per night parking fee. Had a gym but the apparatus I wanted to use had a “Not working” sign. Had to pay extra for breakfast. Did not eat there.
Katie and the front desk was great. Orbitz didn’t update my reservation so when I arrived at the hotel, they couldn’t find my reservation. Katie helped and was able to get me into the room I wanted. The suite bathroom toilet didn’t flush, they fixed it the next day. The other bathroom’s sink, water pressure was super low, so we all had to wash our hands in master sink. Overall, I enjoyed my stay
The hotel is wonderful and the staff is very welcoming.
I really appreciated the kind and caring staff here. Kaile, Marian, and Manny went way above expectations to help me have a great stay.
The renovated rooms are wonderfully comfortable. The breakfast is delicious. The staff are sincerely amazing. The manager, Sue, does anything she can to make you comfortable and has hired and trained an awesome team.
The staff here is amazing. Marian, in particular, went so far beyond exceptional care and service. As long as she works here, this is where I’ll stay when I visit San Diego.
Good location
The location of this hotel is good. The room clean was not cleaned even I did request one day before.
They charge for daily parking, Yay!
Hilton Garden Inn San Diego - Rancho Bernardo tiene 200 opciones de hospedaje con caja de seguridad y periódicos gratis. Hay disponible televisión de pantalla plana con canales por cable. Se ofrece refrigerador, microondas y cafetera y tetera. Los baños están equipados con tina con regadera, batas, amenidades de baño gratuitas y secadora de cabello.
Los huéspedes pueden navegar en línea gracias al acceso a wifi gratis. Los servicios para las personas que viajan por negocios incluyen escritorio con llamadas locales gratuitas (aplican restricciones). Se proporciona servicio de limpieza todos los días.
Además de alberca al aire libre, Hilton Garden Inn San Diego - Rancho Bernardo dispone de tina de hidromasaje y sala de fitness abierta las 24 horas. Este hotel dispone de un restaurante. Hay un bar o lounge dentro de las instalaciones de la propiedad, donde los huéspedes pueden relajarse con una bebida. Las áreas comunes cuentan con acceso a wifi gratis.
Esta propiedad de 3 estrellas dispone de los siguientes servicios para viajeros de negocios: centro de negocios y salas de juntas. Este hotel de negocios también dispone de terraza, asadores y café o té en un área común. Se ofrece estacionamiento en las instalaciones (con cargo). Esta propiedad se remodeló por completo en septiembre de 2022.
En Hilton Garden Inn San Diego - Rancho Bernardo está prohibido fumar.
Este hotel de la zona de Rancho Bernardo queda a 3.1 kilómetros (1.9 mi) de Campo de golf del Rancho Bernardo Inn, y a menos de 10 kilómetros (6 mi) de Centro comercial Carmel Mountain Plaza y Club de golf Maderas. Old Poway Park y California Center For The Arts también se encuentran a 15 km (9 mi).
Además de una alberca al aire libre, este hotel para no fumadores tiene un restaurante y una sala de fitness abierta las 24 horas. El acceso a wifi en las áreas comunes es gratuito. También dispone de un bar o lounge, una tina de hidromasaje y estacionamiento.
Excellent
Good hotel.
Thank you for choosing to stay with us. We are so thrilled you enjoyed the time you shared with us, and we hope to see you again in the near future!
Dont like that they charge $15 pet night to park in a public parking lot that is also used by Kaiser Medical
Thank you for your feedback. Our hotel is located next to the Kaiser Medical Center, and we share the same parking lot.
The room and the hotel were well appointed, as you’d expect at a Hilton. But the junior suite did not have a door on the bedroom area. The bathroom did not have a working fan, making the room a steam bath after a shower. And the bathroom sink made a noise every time it emptied, like it had a partial clog in the trap.
Thank you for taking the time to review your stay. Your comments will help us improve service and I hope you will consider staying with us again.
The place was very nice. Didn't like the bathroom door, could not stay open, very loud when it shut and didn't look like a bathroom door, more like a closet door. Didn't like paying for parking, for the cost of a room it should be included.
Thank you for taking the time to review your stay. We appreciate your comments and hope you will stay with us again soon
Smelled like sewer. No service. Unless you did it yourself . Hidden charges. Parking.
Hello. Thank you for taking the time to review your stay. I apologize that you were not notified that housekeeping is available upon request when you checked in. Please contact me directly at the hotel if I can do anything for you at this time.
Well kept. Plenty of parking. Not too busy.
Thank you for taking the time to review your stay. I hope you will stay with us again soon.
The hotel was under construction with tarps and blankets covering things. There was no daily maid service unless you called the desk before 5pm, the breakfast dining was overpriced, using paper and plastic plates and silverware left over from COVID protocols. The elevator had blankets covering the walls during the construction and the floor was filled with debris. All these limited services and they still charged us $15 a day to park at their facility.
Thank you for taking the time to review your stay. I'm sorry we did not meet your expectations and I will share your comments with the team.
Convenient location was a plus. Did not like the $15 per night parking fee. Had a gym but the apparatus I wanted to use had a “Not working” sign. Had to pay extra for breakfast. Did not eat there.
Thank you for taking the time to review your stay. We do have reservation options that include breakfast. We hope you will consider staying with us again.
Katie and the front desk was great. Orbitz didn’t update my reservation so when I arrived at the hotel, they couldn’t find my reservation. Katie helped and was able to get me into the room I wanted. The suite bathroom toilet didn’t flush, they fixed it the next day. The other bathroom’s sink, water pressure was super low, so we all had to wash our hands in master sink. Overall, I enjoyed my stay
Hi, I'm glad you enjoyed your stay and we were able to fix your room issues. I hope you will consider staying with us again.
Good afternoon, We are so happy to hear that you had a wonderful stay with us and we hope to see you again in the near future.