The room was fine although they should get a better exterminator. The location was super convenient between little Italy and Balboa.The staff generally didn't want to be bothered by work. I don't blame them, I don't like my job either.
The worst experience in San Diego. 5 nights - room was not clean. Not once did anyone say we will not clean today but kept moving it to next day and next day when I called. Had to pick up garbage and take towels downstairs ourselves. Parking garage is awful. Parking spaces are small and not enough spaces. Had to park along the wall all the way on top and pray that my rented car will still be there in the morning. Just awful.. Black mold on bathroom ceilings. There is a door separating rooms and our neighbor kept trying to open it for some reason. Will never stay there again. Still waiting for the manager to call me 9 days later.
we looked at many hotels before traveling to SD and this one was by far the most affordable. considering what you get, and the area you're in, it's a pretty dang good deal. it's very close to the airport and literally right next to I-5, and the rooms are outward-facing (the hotel is a circle), so it could get a bit noisy, but there were earplugs provided with our room and the AC running all night drowned it out. it was non-issue for me as i need constant noise when i sleep, but for those that need pin-drop silence it may cause some problems. the bed was super comfortable and the room was really clean and updated. parking at the facility is $30/night but that's better than battling for an unsafe, non-guaranteed street spot. a room key must be used for entry to anything, including the parking garage and elevators to rooms, so we felt safe while we were there. it's in a really convenient location. definitely walk a couple blocks over to little italy and check out the farmer's market on saturdays! all in all would stay again and recommend. nice place.
Convenient location affordable.. Wish they had restraunt that they showed online or continental breakfast at least..
Mine
The worst Never will stay again at this property
Very close to restaurants
Our room had a yellow, stained and peeling tub with discolored repair work on the ceiling. The rooms were clean and renovated but showing plenty of wear already. We could hear constant running water in the room. Masks are not enforced here, and prepare for a surprise $30/night parking fee. The staff didn't ask us how our stay was -- probably because they knew.
not as advertised .......
not as advertised !!!!!!!!!
Good location
They charged me for parking meanwhile I did not have a car. Still did not resolve the issue after 6 phone calls
It was a nice and clean room but the air conditioner was noisy and there were other noises coming from somewhere in the building. It was hard to sleep even though it was a comfortable bed.
It is within walking distance. I did not like they do not communicate and they seem to always over book themselves. Parking is overpriced and Forced to do valet, they over charge for incidentals, they initially gave me the wrong room and over charged my card.
Good location next to freeway. They didn't provide any room service over several days- COVID excuse. No food either. Charged $40 for parking daily which is very high, they have a garage but required to use valet so they can price gouge. No spa or gym that I could find. No amenities per se.
Located in Downtown San Diego within a short walk of Balboa Park, Four Points by Sheraton San Diego Downtown Little Italy is within a mile (2 km) of other popular sights such as San Diego Convention Center. This 220-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
Guests can expect 55-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Guests of Four Points by Sheraton San Diego Downtown Little Italy enjoy an outdoor pool, free WiFi in public areas, and conference space. Self parking is available for USD 30.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a microwave in a common area.
The room was fine although they should get a better exterminator. The location was super convenient between little Italy and Balboa.The staff generally didn't want to be bothered by work. I don't blame them, I don't like my job either.
The worst experience in San Diego. 5 nights - room was not clean. Not once did anyone say we will not clean today but kept moving it to next day and next day when I called. Had to pick up garbage and take towels downstairs ourselves. Parking garage is awful. Parking spaces are small and not enough spaces. Had to park along the wall all the way on top and pray that my rented car will still be there in the morning. Just awful.. Black mold on bathroom ceilings. There is a door separating rooms and our neighbor kept trying to open it for some reason. Will never stay there again. Still waiting for the manager to call me 9 days later.
Dear Mila, We apologize for your unpleasant stay with us. We aim to provide exceptional housekeeping services, this is available only upon request and must be done a day in advance. Thank you for bringing the room conditions to our attention. We will be investigating this further and have our manager get back to you as quickly as possible. We apologize again for your stay.
we looked at many hotels before traveling to SD and this one was by far the most affordable. considering what you get, and the area you're in, it's a pretty dang good deal. it's very close to the airport and literally right next to I-5, and the rooms are outward-facing (the hotel is a circle), so it could get a bit noisy, but there were earplugs provided with our room and the AC running all night drowned it out. it was non-issue for me as i need constant noise when i sleep, but for those that need pin-drop silence it may cause some problems. the bed was super comfortable and the room was really clean and updated. parking at the facility is $30/night but that's better than battling for an unsafe, non-guaranteed street spot. a room key must be used for entry to anything, including the parking garage and elevators to rooms, so we felt safe while we were there. it's in a really convenient location. definitely walk a couple blocks over to little italy and check out the farmer's market on saturdays! all in all would stay again and recommend. nice place.
Dear Leonard, We're absolutely thrilled to hear that you enjoyed your time with us at Four Points by Sheraton San Diego Downtown Little Italy and that our comfortable accommodations, as well as our prime location, were perfect for your needs. It would be an honor to host you again, so please, hurry back!
Convenient location affordable.. Wish they had restraunt that they showed online or continental breakfast at least..
Dear Lisa, Thank you for taking the time to highlight our convenient location and reasonable rates. With so much to do in the area, we hope you had a wonderful time checking out San Diego. We look forward to you joining us again at Four Points by Sheraton San Diego Downtown Little Italy.
Mine
Dear Kristi, Thank you so much for your high rating! We're delighted that you enjoyed your stay at Four Points by Sheraton San Diego Downtown Little Italy, and we hope to welcome you back in the future.
The worst Never will stay again at this property
We're disappointed that we were unable to meet your expectations. This is not typical of the feedback we receive; please do not hesitate to reach out to our team offline to let us know of any issues you may have experienced. Thanks for your time, and we wish you all the best.
Very close to restaurants
Dear Norma, We are happy to know you enjoyed our great location! Thanks so much for hanging out with us, and know that we look forward to seeing you again at Four Points by Sheraton San Diego Downtown Little Italy!
Dear Nathan, Thank you for staying with us during your visit to San Diego. It's terrific you appreciated our convenient location; however, we apologize that we fell short of our goal of providing memorable hospitality. Rest assured, we'll refocus our efforts in this area going forward. We'll be working diligently to improve, and we hope to have another chance to impress you in the future.