not as advertised .......
not as advertised !!!!!!!!!
Good location
They charged me for parking meanwhile I did not have a car. Still did not resolve the issue after 6 phone calls
It was a nice and clean room but the air conditioner was noisy and there were other noises coming from somewhere in the building. It was hard to sleep even though it was a comfortable bed.
It is within walking distance. I did not like they do not communicate and they seem to always over book themselves. Parking is overpriced and Forced to do valet, they over charge for incidentals, they initially gave me the wrong room and over charged my card.
Good location next to freeway. They didn't provide any room service over several days- COVID excuse. No food either. Charged $40 for parking daily which is very high, they have a garage but required to use valet so they can price gouge. No spa or gym that I could find. No amenities per se.
The parking was very expensive. $40 a night
Hotel property's still figuring out how to handle post-covid. All the amenities as Motel6 but still charging all they can. No common areas are open; /no food,pool, lobby bar, restaurant, or room service.(motel6 has room service).Seems san diego is block to block depending how much they need clients to spend $ rather than any medical concerns. Hotel trying to make up for losses before they even fully open? Could've dome some renovating during the last 18 months but clean enough if not dated.
Room very nice and I am understand about covid but not to offer housekeeping no shuttle the price wasn’t worth the stay
They were friendly and I will be back
Clean rooms, exceptional staff. Other hotel guests a bit questionable.
The Bad: No access to the balcony and you cannot open the windows - I was told this used it be a holiday inn and that they closed the balconies due to liability. Idiotic semi see through barn style sliding doors in the bathroom that don't close properly - you can literally see through the gap (provides much less visual and acoustic privacy than a normal door) Leaking roof in the lobby by the elevator. Lots of homeless people around the perimeter of the hotel (it's not their fault, but just be aware) Noisy refrigerator - had to shut it off in order to sleep. Outdated lighting setup - the room was very dark even with all the lights on No onsite parking unless you want to pay $30-35 for their valet parking per night (scam) No microwave in the room. The Good: Convenient location - right by Little Italy and downtown. Also right by I-5 - convenient for car access. Very comfortable beds Large TV Lots of off street parking when I stayed there so you don't have to pay $30 for their valet parking. Good views depending on the orientation and floor you're on.
Location was great, nice clean rooms and friendly staff
The staff was very friendly. The property sits in a weird location where it’s hard to locate. The parking stalls are very small and it’s really tight getting in and out of property.
Convenient property near shopping and dining with helpful service
Located in Downtown San Diego within a short walk of Balboa Park, Four Points by Sheraton San Diego Downtown Little Italy is within a mile (2 km) of other popular sights such as San Diego Convention Center. This 220-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
All 220 soundproofed rooms feature refrigerators, coffee makers, and free bottled water. Guests can expect 55-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Guests of Four Points by Sheraton San Diego Downtown Little Italy enjoy an outdoor pool, free WiFi in public areas, and conference space. Self parking is available for USD 30.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a microwave in a common area, and a computer station.
not as advertised .......
not as advertised !!!!!!!!!
Good location
They charged me for parking meanwhile I did not have a car. Still did not resolve the issue after 6 phone calls
Dear Iryna, All comments are welcome, and we value your feedback. We are very sorry to hear about the issues that you have encountered in regards to your parking charge. Our team will be notified again. Thank you, and we wish you all the best in your future travels.
It was a nice and clean room but the air conditioner was noisy and there were other noises coming from somewhere in the building. It was hard to sleep even though it was a comfortable bed.
While our clean accommodations and comfy bed were suitable for your trip, we want to apologize for any noise issue that you may have encountered. Our team is always available to help resolve these matters and would've loved to find a solution for you. Nevertheless, give us another chance to provide the relaxing stay you were hoping for.
It is within walking distance. I did not like they do not communicate and they seem to always over book themselves. Parking is overpriced and Forced to do valet, they over charge for incidentals, they initially gave me the wrong room and over charged my card.
Thank you for your recent stay and for taking the time to share your valuable comments. While we're pleased that you appreciated our convenient location, we're sorry to hear that we fell short of meeting your expectations and that you were disappointed with the parking and incidental rates. Please accept our sincere apologies for the initial miscommunication regarding your room and for any issues you may have experienced with charges to your card. If this was not resolved during check-out we encourage you to contact the hotel for assistance. Your feedback is important to us as we continuously strive to improve guest satisfaction. Given the opportunity, we would like to provide the stay you were hoping for.
Good location next to freeway. They didn't provide any room service over several days- COVID excuse. No food either. Charged $40 for parking daily which is very high, they have a garage but required to use valet so they can price gouge. No spa or gym that I could find. No amenities per se.
While we're pleased our convenient location was a highlight of your stay, we apologize if your stay wasn't up to your expectations. That being said, please know that our amenities, parking fee, and temporary housekeeping policy are stated online prior to making a reservation with us, and we thank you for understanding. We look forward to welcoming you back and making your next stay better once we get our amenities and daily housekeeping service reopened.
The parking was very expensive. $40 a night
While it appears you were able to enjoy your overall visit, we are saddened to hear that our parking may have been an inconvenience. On our Orbitz site, under "Property amenities", we do mention our rates and can assure you that they are competitive with other accommodations in the area. We hope this didn't detract much from your stay and we would love to welcome you back again the next time you are in the area.
Hotel property's still figuring out how to handle post-covid. All the amenities as Motel6 but still charging all they can. No common areas are open; /no food,pool, lobby bar, restaurant, or room service.(motel6 has room service).Seems san diego is block to block depending how much they need clients to spend $ rather than any medical concerns. Hotel trying to make up for losses before they even fully open? Could've dome some renovating during the last 18 months but clean enough if not dated.
Thank you for sharing your comments with us. We are working hard to ensure a safe and healthy stay for our guests while still providing a comfortable and enjoyable experience. We will take your feedback into consideration. All the best to you, and we hope to have the opportunity to serve you again in the future so that we can show you an even better experience.
Dear Hitesh, Convenience is the name of the game at Four Points by Sheraton San Diego Downtown Little Italy, so it made our day to learn our location helped make your stay nothing short of perfect! As they say in Little Italy, "grazie" for being our guest, and we can't wait to welcome you back soon!