Skip to main content
Beginning of main content

Recent guest reviews

Great location, clean, spacious room

Omg. Intercontinental San Diego was one amazing experience. Everything was above and beyond my expectations. Amazing location, great views from restaurants, room and rooftop. Can’t wait to get back!!

The 11am checkout is a little rush.

We didn’t like the bed from our room was very uncomfortable

Hotel in great location, friendly staff, room was very clean.

Customer Service at the front desk

It’s my second time in this hotel. First time back in 2018 everything was just excellent. This time there were few major complaints. One of them is related to room cleanliness. It was obvious that the room was not cleaned very well after previous guests: hairs in the shower area, small pieces of food under the table. Nothing major, but still not something you would expect from InterContinental. Second issue was about dining. Their restaurants were fully booked during memorial weekend, thus we decided to dine in the room, they advertise this option a lot throughout the hotel. Called a number and were said that they do not take orders and do not deliver food to the room due to COVID. To dine in the room, we need to go to the restaurant, wait in the line, do the to-go order, wait till it is ready and take it to the room. Not sure what is the logic here and how it helps with COVID, but it was a major inconvenience. Third thing was about multiple non-working options on their TV’s interactive menu. They have lot’s of controls there, e.g. to reserve a restaurant, order drinks, check out, etc. but nothing worked when I tried to use them - some error message was shown. Maybe it was an issue with my TV only, not sure.

The room was not what I expected. I selected a premium water view and expected to have the water view front and center instead it was to my far left. I wouldn’t have paid extra to only see the water from the side. Additionally, we have no control over the air conditioner. I had to call to have it turned on or the ability to adjust it. In the middle of the night it got warm again and I did not feel like calling again to adjust the temperature. We shouldn’t have to ask to change the temperature!

The staff was actually really great and catered to all our requests, really set the bar high for other hotels

The location was excellent and service was great too

Several issues came up with our room (wet carpet, non-functioning mini-fridge, no sheets for sofa bed), however all issues were resolved promptly and all staff members were very friendly, apologetic, and professional. Nevertheless, the north-facing suite was incredible and the view was stunning. Would definitely stay again.

Bayfront Court San Diego CA

Hotel highlights

  • Steps from Port of San Diego and B Street Cruise Ship Terminal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Diego, InterContinental San Diego, an IHG Hotel is within a 10-minute walk of popular sights such as USS Midway Museum and Maritime Museum of San Diego. This 4-star hotel has 400 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour gym.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Vistal Bar + Restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner; Del Frisco's Double Eagle offers relaxing ocean views. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

All of InterContinental San Diego, an IHG Hotel's 400 soundproofed rooms provide minibars, coffee makers, and free long-distance calls. 57-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Built in 2018, the brand new InterContinental San Diego, an IHG Hotel offers an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is available for USD 60 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Club Room (2 Bed, Intercontinental)

2 Twin Beds | Sleeps 4

Deluxe Room (Standard)

1 Twin Bed | Sleeps 3

Suite, 1 King Bed, Corner (Waterfront, North)

1 King Bed | Sleeps 4

Guest reviews for InterContinental San Diego, an IHG Hotel

Everyone (28) Couples (10) Family (9)
5
Business Business

Great location, clean, spacious room

By on Sep 22, 2021

Review comment responded on Sep 22, 2021

Thank you Jacqueline for the great rating and review. We are glad you enjoyed our location and appreciated our cleanliness.

5
Partner Couples

Omg. Intercontinental San Diego was one amazing experience. Everything was above and beyond my expectations. Amazing location, great views from restaurants, room and rooftop. Can’t wait to get back!!

By on Sep 10, 2021

Review comment responded on Sep 10, 2021

Thank you Ronald for the amazing review and for staying at the InterContinental San Diego. We are glad you enjoyed our location, the views, the room and restaurants. We look forward to welcoming you back.

4
Family

The 11am checkout is a little rush.

By on Aug 25, 2021

Review comment responded on Aug 25, 2021

Thank you Di for the review and feedback. We continually review our operations and your feedback is valuable to our decisions. We are flexible on check out time so in the future please inquire at the front desk so you don't feel rushed.

4
Everyone

By on Aug 17, 2021

4
Family

We didn’t like the bed from our room was very uncomfortable

By on Aug 14, 2021

Review comment responded on Aug 15, 2021

Sorry you didn't like the comfort of the bed.

5
Partner Couples

Hotel in great location, friendly staff, room was very clean.

By on Jul 28, 2021

Review comment responded on Jul 29, 2021

Thank you for the great rating and awesome review.

5
Everyone

By on Jul 24, 2021

5
Partner Couples

Customer Service at the front desk

By on Jul 24, 2021

Review comment responded on Jul 24, 2021

Thank you for the awesome comments about our Front Desk Team.

5
Everyone

By on Jul 19, 2021

5
Everyone

By on Jul 17, 2021

Review comment responded on Jul 27, 2021

Thank you for the 5 out of 5 rating!

InterContinental San Diego, an IHG Hotel

901 Bayfront Court, San Diego, CA 92101
url importing http://www.orbitz.com/San-Diego-Hotels-InterContinental-San-Diego,-an-IHG-Hotel.h26984236-p2.Hotel-Reviews
There was an error importing /San-Diego-Hotels-InterContinental-San-Diego,-an-IHG-Hotel.h26984236-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Diego-Hotels-InterContinental-San-Diego,-an-IHG-Hotel.h26984236-p2.Hotel-Reviews

Frequently asked questions