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Recent guest reviews

Being across from the marina was beautiful. The property could use updating.

It was a gorgeous setting. We were able to see the sail boats and the fishing boats on the water from our room. We slept well and enjoyed the weather and the view.

Location was quiet and low key. Nice place to relax.

The room was very spacious, clean and had a kitchenette and the location was great. Next time I stay in San Diego I will stay here again.

Loved the view didn’t love that there wasn’t complimentary breakfast

I stayed at this same hotel ten years ago and was really impressed with it then and that is the reason I chose to stay there again. I was amazed that after ten years it was just as amazing!

Our flights got change We finally arrived 1:30 am at hotel We communicated with the hotel twice They were nice enough to ensure the room will get held and we don’t need to worry about

Clean, Quiet, Comfortable, Good Location, Friendly Helpful Staff, Good Restaurants.

The property was beautiful. Very nice to see the boats all around.

Front desk guy was super nice. I was kind of in a bind due to a credit card error but he took care of me and all was wonderful in the world!

Enjoyed every part of the property. Highly recommended to anyone else going there. Can't wait to go back. We parked in the public parking. you shouldnt be charging $15 to park in their parking lot

Location amazing!! Saltwater pools amazing. Friendly staff. The views from our room of San Diego Bay wonderful and view of marina behind hotel also awesome!!

Nice view. Quiet. Clean and relaxing.staff was very nice Nice restaurant on property.

Shelter Island Dr San Diego CA

Hotel highlights

  • Steps from Shelter Island
  • Free WiFi in rooms and public areas
  • Marina
  • 2 outdoor pools

Located in Point Loma, Best Western Plus Island Palms Hotel & Marina is next to Shelter Island and San Diego Bay. This 227-room, 3-star hotel welcomes guests with 2 outdoor pools, a marina, and free in-room WiFi.


Dining

Satisfy your hunger from the comfort of your room with room service.


Rooms

Best Western Plus Island Palms Hotel & Marina's 227 rooms provide microwaves, refrigerators, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of Best Western Plus Island Palms Hotel & Marina have access to a marina, 2 outdoor pools, and a fitness center. Self parking is available for USD 18 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a spa tub, outdoor tennis courts, and free WiFi in public areas.

Room options

Standard Studio, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Marina View (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Island Palms Hotel & Marina

Everyone (57) Couples (10) Family (25)
5
Everyone

By on Jul 18, 2020

Review comment responded on Jul 19, 2020

Thank you for choosing Best Western Plus Island Palms Hotel & Marina and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Bob Levine, General Manager

5
Everyone

By on Jul 17, 2020

Review comment responded on Jul 17, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Thank you for rating your stay at Best Western Plus Island Palms Hotel & Marina. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Leidy Prado, Director of Guest Services

4
Everyone

Being across from the marina was beautiful. The property could use updating.

By on Mar 14, 2020

Review comment responded on Mar 15, 2020

Thank you for the generous review of your visit to the Best Western Plus Island Palms Hotel & Marina. We are glad you enjoyed our waterfront location and that you had an overall pleasant stay. Your feedback regarding the need to update will also be discussed with appropriate individuals in our organization. It was our pleasure hosting you, and we hope to see you again on your next trip to our area. Leidy Prado, Director of Guest Services

5
Family

It was a gorgeous setting. We were able to see the sail boats and the fishing boats on the water from our room. We slept well and enjoyed the weather and the view.

By , from Roseburg, Oregon on Mar 2, 2020

Review comment responded on Mar 3, 2020

Kathy, thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We are happy to have surpassed your expectations with our comfortable rooms that offer amazing views and that you had a great rest. We enjoyed having you and look forward to your next visit. Leidy Prado, Director of Guest Services

5
Everyone

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at the Best Western Plus Island Palms Hotel & Marina look forward to your next visit. Leidy Prado, Director of Guest Services

5
Partner Couples

Location was quiet and low key. Nice place to relax.

By , from Buckeye, AZ on Feb 18, 2020

Review comment responded on Feb 18, 2020

Justin, thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you enjoyed our waterfront location. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services

5
Everyone

The room was very spacious, clean and had a kitchenette and the location was great. Next time I stay in San Diego I will stay here again.

By , from Corona CA on Feb 15, 2020

Review comment responded on Feb 16, 2020

David, thank you for reviewing your stay at Best Western Plus Island Palms Hotel & Marina. We are delighted to read you loved our ideal location as well as our well-appointed accommodations. We appreciate your feedback and look forward to seeing you again soon. Leidy Prado, Director of Guest Services

4
Partner Couples

Loved the view didn’t love that there wasn’t complimentary breakfast

By on Feb 1, 2020

Review comment responded on Feb 1, 2020

Thank you for the review of the Best Western Plus Island Palms Hotel & Marina. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. However, we regret the disappointment you had because our breakfast was not complimentary and hope your stay was not affected by this. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the San Diego area. Leidy Prado, Director of Guest Services

5
Partner Couples Family

I stayed at this same hotel ten years ago and was really impressed with it then and that is the reason I chose to stay there again. I was amazed that after ten years it was just as amazing!

By on Dec 27, 2019

Review comment responded on Dec 28, 2019

We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. Thank you also for letting us know how satisfied you were with your visit this time also. We appreciate your kind review and look forward to your next stay at Best Western Plus Island Palms Hotel & Marina. Leidy Prado, Director of Guest Services

Best Western Plus Island Palms Hotel & Marina

2051 Shelter Island Dr, San Diego, CA 92106
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