Skip to main content
Beginning of main content

Recent guest reviews

Enjoyed every part of the property. Highly recommended to anyone else going there. Can't wait to go back. We parked in the public parking. you shouldnt be charging $15 to park in their parking lot

Location amazing!! Saltwater pools amazing. Friendly staff. The views from our room of San Diego Bay wonderful and view of marina behind hotel also awesome!!

Nice view. Quiet. Clean and relaxing.staff was very nice Nice restaurant on property.

Everone was friendly and very helpful. It was quiet and enjoyed the view even though we were on what would probably called the garden view.. (The water was across the street). We enjoyed our stay and will go back..

Staff at front desk was excellent. The cleaning staff were rude and never provided new towels for bathroom.

Hidden gem in great San Diego location. Not far from airport, shopping, restaurants, and downtown. Room was large, clean, and wonderful view of the bay. Property was clean, and staff was friendly. Pool is great for families and there is plenty of parking onsite only $15/day, or free parking across the street.

Nice and clean rooms:sheets,pilliws,extra blanks. All amenities were at your finger tips:bowls,plates,cups. Front desk was attentive and quick to help with checkin and check out was easy.

very good instalations.The room are big and clean..

The staff was wonderful! I appreciated how helpful above was and really enjoyed the views.

Staff and room was perfect. Pool was clean, quiet at night, plenty of parking

Great location. Bar. And restaurant. Accomodating

I like how close it was to the water on both sides.

Shelter Island Dr San Diego CA

Hotel highlights

  • Steps from Shelter Island
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Located in Point Loma, Best Western Plus Island Palms Hotel & Marina is adjacent to Shelter Island and within a few miles (5 km) of Point Loma Nazarene University. This 227-room, 3-star hotel has 2 outdoor pools along with a marina and a restaurant.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.


Rooms

All 227 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Guests of Best Western Plus Island Palms Hotel & Marina have access to a marina, 2 outdoor pools, and a fitness center. If you drive, self parking is USD 15 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a spa tub, outdoor tennis courts, and free WiFi in public areas.

Room options

Suite, Multiple Beds, Patio, Marina View (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Island Palms Hotel & Marina

Everyone (102) Couples (223) Business (22) Family (180) Friends (23) Other (23)
5
Everyone

By on Nov 24, 2019

Review comment responded on Nov 24, 2019

Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Best Western Plus Island Palms Hotel & Marina, and we look forward to welcoming you back soon. Leidy Prado, Director of Guest Services

5
Everyone

By on Nov 4, 2019

Review comment responded on Nov 5, 2019

All of us at Best Western Plus Island Palms Hotel & Marina appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Leidy Prado, Director of Guest Services

3
Everyone

By on Oct 22, 2019

Review comment responded on Oct 29, 2019

Thank you for staying with us and being our guest. We look forward to welcome you back again soon!

5
Partner Couples Families

Enjoyed every part of the property. Highly recommended to anyone else going there. Can't wait to go back. We parked in the public parking. you shouldnt be charging $15 to park in their parking lot

By on Oct 8, 2019

Review comment responded on Oct 12, 2019

Thank you for taking the time to share your feedback. I'm glad to see that you enjoyed your stay with us. We look forward to welcoming you back soon.

5
Families Families

Location amazing!! Saltwater pools amazing. Friendly staff. The views from our room of San Diego Bay wonderful and view of marina behind hotel also awesome!!

By on Oct 1, 2019

Review comment responded on Oct 1, 2019

Thanks so much for taking the time to share your feedback regarding your recent visit. I'm very glad you enjoyed your stay with us. Please let me know if there is anything at all we can do to help make your next trip here even better. We hope to welcome you back again soon! Thank you again for your time and response. I hope you have a wonderful rest of your week.

5
Partner Couples

Nice view. Quiet. Clean and relaxing.staff was very nice Nice restaurant on property.

By on Sep 30, 2019

Review comment responded on Oct 1, 2019

Thank you for your feedback regarding your recent stay. Thank you for the compliments to the staff and restaurant. We look forward to welcoming you back soon.

5
Everyone

By on Sep 19, 2019

Review comment responded on Sep 23, 2019

Thank you for your review and being our guest. We hope to welcome you back again!

5
Families

Everone was friendly and very helpful. It was quiet and enjoyed the view even though we were on what would probably called the garden view.. (The water was across the street). We enjoyed our stay and will go back..

By , from Carson, CA on Sep 6, 2019

Review comment responded on Sep 9, 2019

Thank you for staying with us. We appreciate you comments tp the staff and the views around property. We look forward to welcoming you back soon. Have a great week.

5
Families

Staff at front desk was excellent. The cleaning staff were rude and never provided new towels for bathroom.

By on Aug 25, 2019

Review comment responded on Sep 4, 2019

Thank you for staying with us. We appreciate your compliments to the staff and I'm glad they were able to take care of you during your stay. I also want to apologize for the behavior that you experienced from our housekeeping staff. Our housekeeping manager has been notified of this issue and steps are being taken to ensure this doesn't happen again.

5
Everyone

By on Aug 22, 2019

Review comment responded on Aug 24, 2019

Thank you for being our guest. I'm glad you enjoyed your stay with us. We hope to welcome you back soon.

Best Western Plus Island Palms Hotel & Marina

2051 Shelter Island Dr, San Diego, CA 92106
url importing https://www.orbitz.com/San-Diego-Hotels-Best-Western-Plus-Island-Palms-Hotel-&-Marina.h9660-p2.Hotel-Reviews