everything was good
Very nice hotel. The pool and gym are great. Could have used a microwave in the room though since we stayed for two weeks .
Our experience was terrible when we discovered and reported a bed bug to the hotel manager. We were falling asleep around 11pm and woke up to bites and found a large bed bug. We contained it and then had to inspect every single item of clothing. They sent up an exterminator crew member and they confirmed it was a bed bug. We ended up leaving the hotel in the middle of the night and driving back home. I am pending a refund for our stay.
Staff was wonderful! Antonio in the pub was fantastic!!!
The halls were dirty. I found a dirty napkin in front of my door and I kicked it to the next door, 2 day later when I left it was still there. There were crusty finger marks on door handles, furniture and the glass window was very dirty. The room was dusty and the floor was not clean, there was dusty bunnies here and there. There was not a singled water bottle. We usted to leave early and come back late just to sleep, I wouldn't like to spend a whole day in there.
There were greasy finger marks all over the room. The floors were very dusty, the rug was dirty with crumbs and dust. The glass sliding door for the balcony was all smudged as if it was wiped with a dirty rag, as well as the bathroom sliding door, all the handels had a thick crust of muck dustbunnies everywhere.
The location.
This was a really nice, well-appointed property with a beautiful, large pool. There was also a cute waterfall fountain by the pool. The staff were very friendly and welcoming. We especially enjoyed our interactions with the restaurant staff, including Luisa. The beds were extremely comfy. It was an overall great experience with just some minor inconveniences (water entered our room somehow and we were quickly upgraded to a room w/a pool view). It's in a busy area of Mission Valley near 2 freeways and there was freeway noise during the day but it was fairly quiet at night with the balcony door closed (in our pool-view room at least). We appreciate the hospitality and would definitely book this hotel again!
Balcony with a city view turned out to be a "mini balcony" with a view of the roofs around. No view whatsoever. Overall a pleasant overnight stay.
M/A
Great place to stay, very clean!
I did not like having the options to choose my view and additional special instructions (like double bed) to check in and be told that this is the "pool view" (behind a large tree) and there are no guarantees for special instructions when booking through a 3rd party.
Smart tv which I like it most and welcoming services.
I had to call the front desk 4 times between 1030pm and 2am - constant loud music, screaming, parties, etc. At one point I stuck my head into the hall to figure out where the noise was coming from (it was all over) and the entire hallway smelled like weed. Definitely one of the worst Marriott experiences I've had. I pay more to stay at a Marriott for comfort, I did not get it here.
You have to pay 29.00 per day for parking! To expensive. Because of Covid less staff which I understand, you had to ask for your room to be serviced.
Located in Mission Valley, San Diego Marriott Mission Valley is within a few miles (5 km) of popular sights such as Hotel Circle and Balboa Park. This 4-star aparthotel has 353 guestrooms and offers an outdoor pool, a gym, and a conference center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a full breakfast is served each morning for a fee.
Each apartment has an array of amenities, including a balcony, a coffee maker, and a safe. A Smart TV comes with cable channels and Netflix, and guests can stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a phone, an ironing board, and a desk.
San Diego Marriott Mission Valley features an outdoor pool, a gym, and a conference center. Self parking is offered for USD 34.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a business center, a computer station, and express check-out.
everything was good
Very nice hotel. The pool and gym are great. Could have used a microwave in the room though since we stayed for two weeks .
Our experience was terrible when we discovered and reported a bed bug to the hotel manager. We were falling asleep around 11pm and woke up to bites and found a large bed bug. We contained it and then had to inspect every single item of clothing. They sent up an exterminator crew member and they confirmed it was a bed bug. We ended up leaving the hotel in the middle of the night and driving back home. I am pending a refund for our stay.
Staff was wonderful! Antonio in the pub was fantastic!!!
Hello Nancy, I am so happy you had such a great experience and that our staff was wonderful! I have shared your feedback with Antonio and congratulated him on a job well done! We hope to see you again soon!!
The halls were dirty. I found a dirty napkin in front of my door and I kicked it to the next door, 2 day later when I left it was still there. There were crusty finger marks on door handles, furniture and the glass window was very dirty. The room was dusty and the floor was not clean, there was dusty bunnies here and there. There was not a singled water bottle. We usted to leave early and come back late just to sleep, I wouldn't like to spend a whole day in there.
Thank you for taking your time to leave us with your thoughtful feedback. Maintaining a clean atmosphere within our rooms and common areas is important and I apologize that we did not fulfill that expectation during your stay with us. These cleanliness issues have been shared with our housekeeping leaders to ensure this is an isolated incident. I hope that you will give us another chance to provide the guest experience we strive to deliver, the next time you are in the area.
There were greasy finger marks all over the room. The floors were very dusty, the rug was dirty with crumbs and dust. The glass sliding door for the balcony was all smudged as if it was wiped with a dirty rag, as well as the bathroom sliding door, all the handels had a thick crust of muck dustbunnies everywhere.
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Room cleanliness has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
The location.
Thank you Joan!
Thank you for your review. We look forward to welcoming you back.