soso
Great stay would stay again. Everything was great
Check in process was extremely long. Couldn't check in till 3:00 and then long line with only 1 person checking in. Wouldn't let me check in w/o drivers license ???First time ever I needed that even though reservation and payment being made under same name. Took over 45 minutes to get checked in.
it was not unique---normal for this chain of hotels
Friendly staff. Breakfast included. Didn’t like a $20 charge for early check in.
Staff was friendly and helpful. Our room was clean and had all the amenities mentioned.
We arrived at 3pm, which was the check in time, but we weren't checked into our room until 5pm because of a poorly handled room keeping situation that slowed down every open room in the hotel. We spent the afternoon of our vacation with a lot of angry people stewing in a covid breeding ground of a hotel lobby. Only one front desk clerk to handle 40 people. No comp. Barely an apology. No explanation. We do finally get into an elevator to go to our room and the doors stall out and refuse to open. Unsafe? I'm sure! The room was standard, totally unmemorable. We got ignored at check out in the morning and would have stood waiting there a while if we hadn't spotted an express check out box. Overall? Don't give this hotel your money. They don't value you.
Very clean room, nicely updated with good fixtures. Toilet required long handle hold to flush.
cookies all the time 24 hours a day, nice pool weather permitting
Good breakfast, spacious, comfortable, decent location
I can’t say anything that I didn’t like about the property because it was very clean well kept everything we needed was right there. The breakfast was great they have everything! The pool was nice and very clean the room was very clean and a comfortable bed and the hotel itself is located near lots of places to eat and things to do. The front desk staff were all very polite and the housekeepers were all very friendly! Oh and the fresh warm cookies they put out everyday are so good! I definitely would stay at this hotel again for sure!
Good location for the area and freeway access to shopping, business and attractions
Very good breakfast selection, comfy bed, quiet room
Located in Sorrento Valley, Country Inn & Suites by Radisson, San Diego North, CA is within a 15-minute drive of popular attractions such as Torrey Pines Golf Course and University of California-San Diego. This 180-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
All 180 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include free newspapers, safes, and phones.
At Country Inn & Suites by Radisson, San Diego North, CA, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
soso
Great stay would stay again. Everything was great
Thank you for choosing Country Inn & Suites by Radisson San Diego North. We are pleased that you had great stay and will return again. Thank you for the nice comments and positive review!
Check in process was extremely long. Couldn't check in till 3:00 and then long line with only 1 person checking in. Wouldn't let me check in w/o drivers license ???First time ever I needed that even though reservation and payment being made under same name. Took over 45 minutes to get checked in.
Dear Valued Guest, Thank you for taking the time completing the review. Please accept my apology for any inconvenience you had experience during your check in. regular check in time is 3:00pm, however if you want to check in early we charge $20 plus tax. Regardless we want you to know that your comments are valued, and we will use these comments to improve our services.
it was not unique---normal for this chain of hotels
Dear Valued Guest, Thank you for rating us 4 stars review and for choosing our hotel. I’m looking forward to having you again as a guest in our hotel.
Friendly staff. Breakfast included. Didn’t like a $20 charge for early check in.
Dear Valued Guest, Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Staff was friendly and helpful. Our room was clean and had all the amenities mentioned.
Dear Valued Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.
Dear Valued Guest, Thank you for rating us 4 stars review and for choosing our hotel. I’m looking forward to having you again as a guest in our hotel.
We arrived at 3pm, which was the check in time, but we weren't checked into our room until 5pm because of a poorly handled room keeping situation that slowed down every open room in the hotel. We spent the afternoon of our vacation with a lot of angry people stewing in a covid breeding ground of a hotel lobby. Only one front desk clerk to handle 40 people. No comp. Barely an apology. No explanation. We do finally get into an elevator to go to our room and the doors stall out and refuse to open. Unsafe? I'm sure! The room was standard, totally unmemorable. We got ignored at check out in the morning and would have stood waiting there a while if we hadn't spotted an express check out box. Overall? Don't give this hotel your money. They don't value you.
Dear Ryan, Thank you for taking the time completing the review. Please accept my apology for any inconvenience you had experience during your stay with us. We appreciate your valuable feedback as it helps us to rectify the highlighted issues you mentioned. I personally addressed this with our guest service agent to ensure this will not happen again so that we can improve the guest experience. We look forward to your next stay with us so that we may recoup ourselves and show you the better side of Country Inn & Suites by Radisson San Diego.
Dear Valued Guest, Thank you for rating us a perfect score. The staff works very hard to take care of our guests and top scores like the ones you provided, show them that their hard work pays off.
Dear Valued Guest, Glancing through your survey, I saw that you rated just about every area as being extremely satisfied. The staff works very hard to take care of our guests and top scores like the ones you provided, show them that their hard work pays off. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Thank you for sharing your feedback. We always aim to deliver a great experience and we’re so sorry that your experience did not match your expectations.