It was clean and updated and walking distance to Seaport Village.
Down town in San Diego in the gas lamp next to everything in walking distance
Very clean and very secure. I like that you have to have a reservation to get in. You have to put in request for services a day ahead...which is okay, but we never got our towels and we also had a leak in our bathroom that kept causing puddles to form next to the tub.
Staff was nice and accommodating. Room Was spacious and clean. Not the greatest view but restaurants and shops were all within walking distance. I would definitely stay there again.
I understand the whole COVID-19 thing and limited housekeeping services, we stayed there for 6 days and we only got housekeeping ONE day, which I was totally fine with. So you would think that our room would be cleaned really good since it was only one time right? I think all we got done was towels replaced and the bed made. Nothing was wiped down, no vacuuming or sweeping in the bathroom at all. I was not happy at all!!!
The ac wasn’t working from 545pm-830am the next day. We couldn’t sleep since it was so hot and humid. I requested a Refund or a credit.
Ac was down for the first three days of our stay. We were offered a change after two days of complaining. One front desk clerk finally (Georgia) was definitely a lot of help. She mentioned it was a hotel wide and can be moved if I like. Hotel was limited in service due to pandemic. The Good: Valet Driver Supervisor can’t recal his name.. but was excellent in providing info on what to do around town. valet parking was a ripoff at 50.00 a day?! Wow WiFi was 14.00 a day?! Who charges for WiFi now days? I stay with hilton mostly due to quality of room and free WiFi still beats this hotel . At the end of the day they’re both provide limited service . At this point brands don’t matter due to limited service.
A bit off the beaten track adjacent to a mall which will soon be abandoned
The hotel is in a great area a short walk Petco Park and Seaport Village.
This property was very nice and clean in a good location close enough to walk to seaport or Petco stadium.
We had a typical king size room. The pool and 3 rd floor terrace were nice to have outdoor areas to hangout without having to leave the hotel. We were there for the 4th so we could walk to events happening around downtown which was a benefit bc parking at the hotel and around downtown was very hard to find. Only downside of the location is it was a little loud at night and you could hear that in your room. Also no microwaves in the room.
Destination fees of $25 dollars per night and parking of $50 per day. No premium channels on TV.
There is no self parking it cost me $50 a night valet parking. Smell/perfume friom previous occupant still smells when I enter the room.
Great location, excellent staff, very clean rooms and great overall experience.
Located in Gaslamp Quarter, The Westin San Diego Gaslamp Quarter is a leisurely stroll from popular sights such as San Diego Convention Center and Petco Park. This 4-star hotel welcomes guests with 450 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and a rooftop terrace.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
The Westin San Diego Gaslamp Quarter's 450 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect WiFi, wired Internet, and 55-inch LED TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, laptop-compatible safes, and ironing boards.
Guests of The Westin San Diego Gaslamp Quarter have access to an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is offered for USD 50.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
It was clean and updated and walking distance to Seaport Village.
Down town in San Diego in the gas lamp next to everything in walking distance
Dear Guest, thank you for choosing to stay at The Westin San Diego Gaslamp Quarter. Our location in the heart of San Diego's famous Gaslamp Quarter provides our guests with easy access to more than 150 restaurants, coffee houses, nightclubs, and more. We hope you were able to explore these attractions and that we will be the first hotel you think of on future trips to the area. Be Well, John Ford, General Manager
Very clean and very secure. I like that you have to have a reservation to get in. You have to put in request for services a day ahead...which is okay, but we never got our towels and we also had a leak in our bathroom that kept causing puddles to form next to the tub.
Dear Guest, thank you for staying at The Westin San Diego Gaslamp Quarter. We are glad you had a pleasant experience and that you appreciated our efforts in maintaining a clean and safe environment in this challenging time. However, we are sorry for the maintenance issue you outlined. Your feedback will be shared with the appropriate individuals to fix this concern. Your additional comments are also valuable to us as we are continually striving to improve. We appreciate your business and look forward to your next visit. Be Well, John Ford, General Manager
Staff was nice and accommodating. Room Was spacious and clean. Not the greatest view but restaurants and shops were all within walking distance. I would definitely stay there again.
Dear Cindy, thank you for choosing to stay at The Westin San Diego Gaslamp Quarter. We appreciate your kind remarks about our rejuvenating accommodations and our thoughtful, seamless hospitality. It will be an honor to share your compliments with our associates. We are also happy our easy access to more than 150 restaurants, coffee houses, nightclubs and more was ideal for your needs. It is always a joy to hear you are excited about returning; we are looking forward to it. Thank you again and safe travels. Be Well, John Ford, General Manager
I understand the whole COVID-19 thing and limited housekeeping services, we stayed there for 6 days and we only got housekeeping ONE day, which I was totally fine with. So you would think that our room would be cleaned really good since it was only one time right? I think all we got done was towels replaced and the bed made. Nothing was wiped down, no vacuuming or sweeping in the bathroom at all. I was not happy at all!!!
Dear Delia, thank you for choosing us and for taking the time to post your review. We sincerely apologize for the mistakes made when servicing your guestroom. We take our guest’s feedback seriously, and appropriate action will take place to ensure this is not repeated. Thank you for your patience, and we would welcome an opportunity to make your next visit the rejuvenating and fulfilling stay you deserve. Be Well, John Ford, General Manager
The ac wasn’t working from 545pm-830am the next day. We couldn’t sleep since it was so hot and humid. I requested a Refund or a credit.
Ac was down for the first three days of our stay. We were offered a change after two days of complaining. One front desk clerk finally (Georgia) was definitely a lot of help. She mentioned it was a hotel wide and can be moved if I like. Hotel was limited in service due to pandemic. The Good: Valet Driver Supervisor can’t recal his name.. but was excellent in providing info on what to do around town. valet parking was a ripoff at 50.00 a day?! Wow WiFi was 14.00 a day?! Who charges for WiFi now days? I stay with hilton mostly due to quality of room and free WiFi still beats this hotel . At the end of the day they’re both provide limited service . At this point brands don’t matter due to limited service.
Dear Guest, thank you for choosing to stay at The Westin San Diego Gaslamp Quarter. We are pleased our location was ideal for your plans. We hope we will be the first hotel you think of on future trips to the area. Be Well, John Ford General Manager