There were mouse turds in the bed.
Staff: Very friendly and helpful. Top notch. They really helped make the stay wonderful. Property: Awesome pool/lounge area and bar. We booked this place looking for a hotel with extra space to spread out and have a drink at the end of the day. The property delivered. Location: Very near the airport. It is in a quieter area than downtown but there are some cool restaurants and bars you can walk to for dinner. Condition: This was the downside. I guess the hotel is older because it looks older. Scuff marks on furniture around the hallways, slow elevators, bathrooms a bit dated (but clean). I would say the property is in need of some renovations (except the first floor lounge area which was awesome).
I liked the cleanliness and friendly, helpful staff. The pillows in our room smelt very bad.
Great location to walking, food & more! Nice pool and hot tub.
I loved the view and it was clean and near liberty market
Marina views are Nice! Good size fridge, everything we needed was close by
Friendly staff. Great location. Clean facilities.
The facilities were beautiful! The location was perfect! When we got there, they said they had one room available which was not the requested room.( We booked our room two weeks out.) Check in was at 4, but we were told we'd have to wait due to the cleaning staff being behind. We took the room available, and it suited OK. At 11:30p.m., our neighbor threw a party and kept us up until 3:00 a.m. Because of the way our country is right now, I didn't dare complain. The gym was a well equipped one with high end machines, BUT the used dirty towels were stacked high with no new ones out available. There were no paper towels out, and the disinfectant spray was almost gone. I didn't use the weight lifting equipment since no one came in to clean recently, and there was a lack of supplies to clean myself. Aside from those things, it was a pleasant stay. My husband enjoyed the pool and sauna, and the grounds were beautiful!
The hotel was just what we wanted! We picked a room with a view of the water. Hanging on the patio with that view at night till bedtime was therapeutic.
The worst service / management I have experienced in 150 intl trips. I cannot recommend this hotel to anyone.
This is the most amazing place! Every time we come to San Diego this is a place we’re going to stay. Beautiful area where you can walk and hang out
Front desk was awesome! Location great for grabbing a bite- close to airport!!
Given this COVID time, the Hotel was clearly doing everythign they possibly could to provide a covid safe facility.
Really nice set up and lots two do while staying there
The staff was extremely present, kind and accommodating! However the hotel room itself was average and considering all of the Covid19 precautions, the room was not as tidy as I would have expected it to be. I checked into the room fairly late around 10pm and then dropped my bags in the room to head out for a dinner. I didn’t get back until about 2am and was tired so I passed out quickly for the night. Upon waking up the next morning I noticed my sheet had a red lipstick stain on it and the pillow that I did NOT use/touch had dark smudges on it. I do not wear lipstick and did not come in contact with anyone with lipstick. I thought maybe the stain was stuck in the material after washing but after I got a makeup wipe to wipe it, the smudge lifted and disappeared after rubbing it off, which tells me that the sheets were not removed and washed prior to me checking in. Then I noticed that there were fingerprint smudges all on the bed board and Greasy fingerprints on the room telephone (that I did not touch). It was disappointing to see all of that after waking up from a good nights sleep in a comfy bed...that I now realize was not properly cleaned. This is already a big deal for me Pre-Covid but now this is worrisome that a hotel Such as Marriott would allow this to happen...especially so soon after businesses are starting to open back up. The room itself was average with basic amenities. But I’m now concerned that the room (and others) may not have been sterilized efficiently.
The shower hot/cold did not work. All hot and all cold so no shower. I paid $160 for this room only to not get a shower and no time to call about it.
Located in Point Loma, Courtyard by Marriott San Diego Airport/Liberty Station is within a 10-minute drive of popular attractions such as USS Midway Museum and SeaWorld. This 200-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 10 AM and on weekends from 6:00 AM to 11 AM. You can get a quick energy boost at the coffee shop/café.
All 200 rooms provide sofa beds, refrigerators, and coffee makers. 42-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Phones, ironing boards, and desks are other standard amenities. Housekeeping is available on request.
At Courtyard by Marriott San Diego Airport/Liberty Station, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 19 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
There were mouse turds in the bed.
Staff: Very friendly and helpful. Top notch. They really helped make the stay wonderful. Property: Awesome pool/lounge area and bar. We booked this place looking for a hotel with extra space to spread out and have a drink at the end of the day. The property delivered. Location: Very near the airport. It is in a quieter area than downtown but there are some cool restaurants and bars you can walk to for dinner. Condition: This was the downside. I guess the hotel is older because it looks older. Scuff marks on furniture around the hallways, slow elevators, bathrooms a bit dated (but clean). I would say the property is in need of some renovations (except the first floor lounge area which was awesome).
Thank you for your honest feedback. We hope we get to see you again when your travels bring you back to San Diego.
I liked the cleanliness and friendly, helpful staff. The pillows in our room smelt very bad.
Thanks for the review. We appreciate any and all feedback. You help us become a better hotel.
Great location to walking, food & more! Nice pool and hot tub.
Thank you! We appreciate the feedback.
Thank you, Mrs. or Mr. Anonymous! We appreciate the score.
I loved the view and it was clean and near liberty market
I am so happy you got to enjoy our wonderful view during your stay with us. The Liberty Market is a great attraction to go to now, specially during these times where no events are going on. We hope to be your 1st choice in hotels, if your travels ever bring you back to San Diego. Stay safe and thank you for you for taking the time to give us your honest feedback.
Marina views are Nice! Good size fridge, everything we needed was close by
So glad you got to enjoy such a wonderful view. We appreciate you taking the time to give us your honest feedback. We hope to see you back soon. Stay safe!
Friendly staff. Great location. Clean facilities.
Thank you so much for staying with us during these uncertain times. We hope to see you back soon, if your travels ever bring you back to San Diego. Stay safe!
The facilities were beautiful! The location was perfect! When we got there, they said they had one room available which was not the requested room.( We booked our room two weeks out.) Check in was at 4, but we were told we'd have to wait due to the cleaning staff being behind. We took the room available, and it suited OK. At 11:30p.m., our neighbor threw a party and kept us up until 3:00 a.m. Because of the way our country is right now, I didn't dare complain. The gym was a well equipped one with high end machines, BUT the used dirty towels were stacked high with no new ones out available. There were no paper towels out, and the disinfectant spray was almost gone. I didn't use the weight lifting equipment since no one came in to clean recently, and there was a lack of supplies to clean myself. Aside from those things, it was a pleasant stay. My husband enjoyed the pool and sauna, and the grounds were beautiful!
I am so sorry you had to go through that during your stay with us. We take sleep as a high priority, please make sure you call us immediately to make sure we quiet everyone down. I will go ahead and add note for the fitness room to my Housekeeping manager. We hope you give the hotel a 2nd opportunity.Stay safe!
thank you for the review.
Thank you for your positive score! We hope to see you back soon.