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Recent guest reviews

Bathrooms are outdated, vent above toilet was dirty. Bar staff was friendly and nice!

Stayed here many times for Court. Close to all the courts and not too far from gaslamp for food. Nice hotel, good bar

Business trip. Great location. Very central to all the government buildings and courthouses. Nice bar downstairs.

Room had a slight mildew smell, but it went away once the fan was turned to high. Still weird to be around lots of people who think Covid 19 is over: no mask….

Amazing place! Walkable to everywhere. Staff very nice, friendly, and accomodating. Nice swimming pool open late and 24 hour gym.

Location is pretty good. But room was dated and carpet had a mildew feel/smell. Overall, it’ll do but isn’t something to be excited about

I understand and support Covid regulations the staffs presentation of your rather large list of rules that I must follow was border line offensive. Secondly the parking fees wete designed to imprison us on property.

Staff was very nice. Hotel rooms clean. Took care of requests as needed

The hotel was located in a central area close to the boardwalk and downtown gas lamp district. The room however was filthy and obviously not cleaned anywhere near their COVID-19 obligations. The carpet had crumbs, several old French fries and even toe nail clippings on it. So it obviously wasn’t vacuumed from the previous occupants. The windows had profanity written on them with what appeared to be greasy fingers. So those obviously were not cleaned or wiped down either. It was honestly like walking into an old college crash pad! I would not recommend staying here and will definitely not book another room at this hotel in the future.

The location was perfect! The AC unit leaked a little

Stayed for one night during the pandemic. The hotel had clearly cut back radically on staff, despite the relatively high number of guests. The result meant waiting in a long line to check in, a long line to order dinner at the bar, and a line so long to order coffee at breakfast that we gave up and went elsewhere. The room claimed to provide bottled water; but it was only available at the front desk, upon request.

I dislike the fact that there was no Parking. So we couldn’t really enjoy the stay once we found a Parking we didn’t want to leave to avoid looking for a parking

Loved the hotel shuttle to and from the airport, only 8 minutes away, and the driver Mike is awesome.

Very well kept - friendly and accommodating staff - The gym was a bit small fort the size of the hotel.

W Broadway San Diego CA

Hotel highlights

  • Walking distance to Port of San Diego and USS Midway Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown San Diego within a short walk of USS Midway Museum, The Westin San Diego Downtown is within a mile (2 km) of other popular sights such as San Diego Convention Center. This 436-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.


Dining

This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 1:00 PM and on weekends from 6:00 AM to 11:00 AM.


Rooms

The 436 rooms have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. 55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests staying at The Westin San Diego Downtown enjoy an outdoor pool, a gym, and free WiFi in public areas. Airport transportation is made easy with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, Bay View

1 King Bed | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking, Bay View

1 King Bed | Sleeps 4

Guest reviews for The Westin San Diego Downtown

Everyone (23) Couples (8) Family (9)
4
Family

Bathrooms are outdated, vent above toilet was dirty. Bar staff was friendly and nice!

By on Sep 22, 2021

Review comment responded on Sep 23, 2021

Thank you for the great rating, Ashley! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our friendly staff, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day!

5
Everyone

Stayed here many times for Court. Close to all the courts and not too far from gaslamp for food. Nice hotel, good bar

By on Aug 24, 2021

Review comment responded on Sep 16, 2021

Thank you for the glowing review, Andrew! We're delighted to hear that you had a wonderful stay at The Westin San Diego Downtown. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you. Have a beautiful day!

4
Everyone

By on Aug 24, 2021

5
Everyone

By on Aug 22, 2021

5
Business Business

Business trip. Great location. Very central to all the government buildings and courthouses. Nice bar downstairs.

By on Aug 12, 2021

Review comment responded on Sep 16, 2021

Thanks for the fantastic review, Andrew! We're happy you enjoyed your time with us so much at The Westin San Diego Downtown! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day!

5
Everyone

By on Jul 23, 2021

4
Partner Couples

Room had a slight mildew smell, but it went away once the fan was turned to high. Still weird to be around lots of people who think Covid 19 is over: no mask….

By on Jul 15, 2021

Review comment responded on Jul 15, 2021

Thank you for taking the time to share your feedback. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our accommodations didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

4
Everyone

By on Jul 5, 2021

Review comment responded on Jul 15, 2021

Thank you for the 4-star rating! It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at The Westin San Diego Downtown. Thank you again for sharing! Have a lovely day!

2
Everyone

By on Jun 29, 2021

5
Family with small children

Amazing place! Walkable to everywhere. Staff very nice, friendly, and accomodating. Nice swimming pool open late and 24 hour gym.

By on Jun 25, 2021

Review comment responded on Jun 26, 2021

Thank you for the wonderful review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at The Westin San Diego Downtown. Have a wonderful day!

The Westin San Diego Downtown

400 W Broadway, San Diego, CA 92101
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