Didn’t like that we didn’t have a choice for valet. Unless we parked a block down the street and even that was $20 a day. Breakfast options just ok. Other than that. The rooms and hotel are great!!
Perfect location downtown near the bay and convention center.
Amazing suite! Room had everything easily accessible and all the features that we needed to comfortably share a room with multiple females. Bedroom and living room with pull out sofa with a privacy door on between, two tv, 3 sinks, multiple mirrors and 2 full length mirrors too with plenty of lighting to help us get ready comfortably. Outlets everywhere and convenient USB ports. Hotel breakfast was actually substantial and decent, and they had a adult social at night for free which was amazing. Location was perfect, walking distance to ocean, Seaport village, Gas lamp district and the trolley line!! We have added this hotel to visit SD once a year! Definitely going back!
small front entrance, dangerous long line waiting while cars stick out the road! Valet parking charged $50???? ridiculous!
The property location was close to Seaworld and San Diego zoo. Close to Coronado beach and such a cool, pretty area. We enjoyed the stay here and we would do it again. I didn't love the forced valet fees, but understand, as there is literally nowhere to park in the vicinity. $50.00 a night isn't cheap, though... Cool hotel surrounded by awesome things. Corona and it's restrictions sure suck, though.
Location and staff was great.
Check in took over 1 hour. Even if we could chack in at 4 pm the room wasn't ready after 9 pm !!!!!
While the hotel is in a good location & the rooms are nice, there is no self parking & they charge you $50 so you have essentially no choice. The breakfast is terrible....the choice of 2 boxes “because of covid”. Also there pool is closed for the same reason but they don’t tell you that when you reserve your ticket...but until you get there! The shower takes a long time time until it gets hot and only one side of the shower door moves....which seemed odd since it was the side furthest from the temperature gauge. So w no good food & no pool for relaxation & forced expensive valet where we waited 20 minutes to get the car when we checked out, why stay there?? This was my first & last time here. Even though they apologized, that’s all they did....I’m sure nothing will be done to solve the problems and that’s why I’m taking time to write this review. Go somewhere else that cares!
The breakfast was clean safe and easily transferable to the room.
I like that I was given a choice of what floor we wanted.
The bedding was very comfortable. Clean hotel. Great area
I appreciate them letting us check in early. They offer free breakfast for every adult in the reservation.
it was so big and spacious i love the view and the breakfast was a plus
The shower doors were a little wonky. The thermometer was not working in the room. They did offer to move us to another room.
Located in Downtown San Diego, Embassy Suites by Hilton San Diego Bay Downtown is within a 10-minute walk of popular sights such as Seaport Village and USS Midway Museum. This 341-room, 4-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and a fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 341 accommodations afford space to spread out with a separate bedroom and living rooms. 42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, microwaves, and refrigerators.
Renovated in 2021, Embassy Suites by Hilton San Diego Bay Downtown offers a fitness center, WiFi in public areas, and a business center. Valet parking is available for USD 55 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include coffee/tea in a common area, a computer station, and express check-in.
Thank you for taking the time to share your feedback. I am so pleased to hear you enjoyed your stay and we hope to see you again next time your travels bring you to San Diego.
Didn’t like that we didn’t have a choice for valet. Unless we parked a block down the street and even that was $20 a day. Breakfast options just ok. Other than that. The rooms and hotel are great!!
We are so glad you enjoyed your stay. We hope to see you again soon!
Perfect location downtown near the bay and convention center.
We are so glad to hear you enjoyed your stay. We hope to see you again soon!
Amazing suite! Room had everything easily accessible and all the features that we needed to comfortably share a room with multiple females. Bedroom and living room with pull out sofa with a privacy door on between, two tv, 3 sinks, multiple mirrors and 2 full length mirrors too with plenty of lighting to help us get ready comfortably. Outlets everywhere and convenient USB ports. Hotel breakfast was actually substantial and decent, and they had a adult social at night for free which was amazing. Location was perfect, walking distance to ocean, Seaport village, Gas lamp district and the trolley line!! We have added this hotel to visit SD once a year! Definitely going back!
Thank you for staying with us. We appreciate your feedback and look forward to welcoming you back soon!
small front entrance, dangerous long line waiting while cars stick out the road! Valet parking charged $50???? ridiculous!
Thank you so much for taking the time to provide your feedback. I want to apologize for not meeting your expectations. We try to have competitive parking rates as our neighboring businesses but, I will pass this information along to our parking team. We truly hope you give us a second chance and come see us again soon.
The property location was close to Seaworld and San Diego zoo. Close to Coronado beach and such a cool, pretty area. We enjoyed the stay here and we would do it again. I didn't love the forced valet fees, but understand, as there is literally nowhere to park in the vicinity. $50.00 a night isn't cheap, though... Cool hotel surrounded by awesome things. Corona and it's restrictions sure suck, though.
Thanks for staying with us. We appreciate your feedback and will be addressing your concerns!
Location and staff was great.
Thanks for the great review of our hotel!
Check in took over 1 hour. Even if we could chack in at 4 pm the room wasn't ready after 9 pm !!!!!
Thank you for taking the time to share your experience about your recent stay at our hotel. We understand how our Spring break challenges have effected your stay and we apologize for that. I understand how frustrating this must have been, I assure you this matters are not taken lightly, especially knowing how this had such a negative impact on your getaway. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
While the hotel is in a good location & the rooms are nice, there is no self parking & they charge you $50 so you have essentially no choice. The breakfast is terrible....the choice of 2 boxes “because of covid”. Also there pool is closed for the same reason but they don’t tell you that when you reserve your ticket...but until you get there! The shower takes a long time time until it gets hot and only one side of the shower door moves....which seemed odd since it was the side furthest from the temperature gauge. So w no good food & no pool for relaxation & forced expensive valet where we waited 20 minutes to get the car when we checked out, why stay there?? This was my first & last time here. Even though they apologized, that’s all they did....I’m sure nothing will be done to solve the problems and that’s why I’m taking time to write this review. Go somewhere else that cares!
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. We understand how the Covid 19 procedures and policies have changed to what you are used to and we apologize that this affected your stay. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Thank you for your feedback! We are thrilled to hear you enjoyed your stay. We hope to welcome you back in the future.