Studio, 1 Queen Bed, Smoking
from $122
Extended Stay America San Diego - Sorrento Mesa
2.5 out of 5.0
3.1
out of 5
Average Guest Review
See all 37 reviews
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Recent guest reviews
Nice clean and spacious hotel room. Convenient parking. Basic breakfast - coffee and snack bars/plastic-wrapped muffins/oatmeal packets.
Breakfast is TERRIBLE. Literally there was Nothing to eat. Comfort INNs are the better than what you provide.
I was pleased with my stay here. the room was clean, and well put together. The area was nice and quiet and the staff was very polite and professional.
My sons ages 21 and 17 stayed at this hotel while checking out colleges on the West Coast for the 17-year-old. The younger one woke up the first morning covered in bedbug bites. The hotel staff paid for them to use the commercial dryers to sanitize all their belongings. They put everything including backpacks and shoes into the dryer for 30 minutes at high temperature. The dryer melted their shoes . The hotel staff did not offer to reimburse their bill or provide any other assistance. Pictures show bedbug bites on his face and arm. He also had them on his thighs and torso.Big thumbs down
The location was great close to many attractions. It lacked some of the amenities of other hotels have. It's more of a monthly or weekly place.
For access to Torrey Pines without the usual TP price tag, this hotel is great. Nice amenities too. Otherwise, the bathroom was not well cleaned. Staff was notified but seemed disinterested conveying an attitude. Also don't overlook the fact that there is no room service because people usually stay for an extended period of time. Not sure about that logic at all! Knowing these two things in advance will help you manage your expectation should you opt to yield to thrift over a modicum of nornal hospitality.
Overall stay was ok... However, work up to brush my teeth and saw a huge roach in the bathroom. He ran under the sink. Totally disgusted me. First bed bugs and now a roach. For the money you pay to sleep here rooms should be cleaner.
Had to be in La Jolla early the next morning but didn't want to spend too much. This hotel was perfect. Nice decor, well maintained and cared for. Immaculate really. Convenient location not too far off the 805 and a quick trip (1 more exit) to the heart of La Jolla (UTC mall and UCD Medical Ctr). The closet covered with a hanging drape was a bit off-putting. The mattress could be more comfortable. These two flaws are relatively minor in the context of an immaculate, well cared-for, pleasant looking hotel at a very reasonable price. We will return.
Extended Stay America is an affordable hotel with a pleasant atmosphere. Air conditioning systems are a little outdated. But the kitchen comes in handy :)
It was in a good location and staff was great. Gonna come back
Staff was very friendly However they make every attempt possible to have you out by 11am Was called once at 10 And the maids knocked on the door 3x. Kind of unpleasant
I went to this hotel for some quiet in order to get some work completed. While the staff was courteous and the hotel was quiet, The bed was infested with bed bugs. Luckily I saw them before passing out as these little creatures are known to venture only at night. I ended up sleeping on the floor... Not happy about this hotel.
I had multiple issues with this hotel. First they provided a smoking room instead of a non-smoking room. Next day i got to move to non-smoking room. Still the towel are having smoking smell.They had so many delays to provide the kitchen utensils. Finally after 3 reminders they gave the kitchen utensils and it was not properly cleaned. I will not recommend this hotel to my friends.
Perfect time visiting my family. Perfect location to take them to eat
I have stayed in hotels from different star levels. This certainly deserves an average rating. The only negative experience I encountered was a leak issue in the bathroom. The hotel staff promptly resolved issue, however, the leak repair was ""redone" the following day without my consent. In other words, my hotel room was re-accessed without prior notice. Their complimentary breakfast was somewhat disappointing, they call it "grab and go", and literally that's all you get...nothing hot, no orange juice...just grab yourself a partially ripe fruit or granola bar and that's it. What a way to begin a new day in paradise!
When I stayed my room didnt have any hot water. it made my stay very uncomfortable
Had an outstanding trip at the extended stay. I will recommend to friends and family
Had to wait 20 minutes before anyone came to front desk - even with calling the front desk. Went to room - dirty, smelly and sticky. Tub was black. No parking by room. Went back to front desk - answer to all my concerns - no joke! "We cater to business people." Now what did that have to do with my concerns????
Nice location and had clean rooms. Nice staff. Dogs are welcome also
My daughter and I spent the 4th of July weekend. The hotel is in a nice business location. Seems perfect for a traveling business person. The price was right for what I wanted to spend. However the "non-smoking" room had clearly been smoked in and the bed was one of the most uncomfortable I've slept on. It was nice to have a refrigererator with a freezer. The front desk clerk was very nice and even printed tickets to game for us.
Hotel highlights
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Located in Sorrento Valley, Extended Stay America San Diego - Sorrento Mesa is within a 15-minute drive of University of California-San Diego and Birch Aquarium. This 135-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. VA Medical Center is also nearby.
Dining
Free continental breakfast is included with your stay and awaits you each morning.
Rooms
The 135 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Property features
Renovated in 2012, Extended Stay America San Diego - Sorrento Mesa offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you decide to drive, there's free parking. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This hotel also has barbecue grills.
Guest reviews for Extended Stay America San Diego - Sorrento Mesa
convenient location for our ucsd visit
Everyone
Nice clean and spacious hotel room. Convenient parking. Basic breakfast - coffee and snack bars/plastic-wrapped muffins/oatmeal packets.
Everyone
Breakfast is TERRIBLE. Literally there was Nothing to eat. Comfort INNs are the better than what you provide.
Review comment
General Manager responded on Apr 6, 2017
Thank you for your feedback about our breakfast offerings, and we are sorry you were not happy with the choices. Your comments about breakfast specifics will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will come back to stay with us another time and hope our breakfast selections are more to your liking. Sincerely, General Manager
Everyone
I was pleased with my stay here. the room was clean, and well put together. The area was nice and quiet and the staff was very polite and professional.
Review comment
General Manager responded on Oct 5, 2016
Thank you for selecting Extended Stay America - San Diego - Sorrento Mesa for your visit and for sharing your comments. We are glad that you liked our courteous associates and your well-maintained room. Thanks again for being our guest, we look forward to your next stay! Sincerely, General Manager
bedbugs!
Everyone
My sons ages 21 and 17 stayed at this hotel while checking out colleges on the West Coast for the 17-year-old. The younger one woke up the first morning covered in bedbug bites. The hotel staff paid for them to use the commercial dryers to sanitize all their belongings. They put everything including backpacks and shoes into the dryer for 30 minutes at high temperature. The dryer melted their shoes . The hotel staff did not offer to reimburse their bill or provide any other assistance. Pictures show bedbug bites on his face and arm. He also had them on his thighs and torso.Big thumbs down
Review comment
General Manager responded on Aug 23, 2016
Upon hearing any information about potential bugs we immediately take action as we take these comments very seriously. Our management team is trained to detect such activity and are proactive to check our suites on a regular basis. While we believe this is an isolated incident, we thank you for letting us know so we could have our pest control company come to investigate and treat as a precaution based on your feedback. We apologize for the minimal concern displayed by one of our staff members. We would like to have another opportunity to impress you on your next visit with us. Sincerely, General Manager
good for the price
Singles
The location was great close to many attractions. It lacked some of the amenities of other hotels have. It's more of a monthly or weekly place.
just a tad better than meh.
BusinessTravelers
For access to Torrey Pines without the usual TP price tag, this hotel is great. Nice amenities too. Otherwise, the bathroom was not well cleaned. Staff was notified but seemed disinterested conveying an attitude. Also don't overlook the fact that there is no room service because people usually stay for an extended period of time. Not sure about that logic at all! Knowing these two things in advance will help you manage your expectation should you opt to yield to thrift over a modicum of nornal hospitality.
cleanliness needs work
BusinessTravelers
Overall stay was ok... However, work up to brush my teeth and saw a huge roach in the bathroom. He ran under the sink. Totally disgusted me. First bed bugs and now a roach. For the money you pay to sleep here rooms should be cleaner.
great stay on a budget
BusinessTravelers
Had to be in La Jolla early the next morning but didn't want to spend too much. This hotel was perfect. Nice decor, well maintained and cared for. Immaculate really. Convenient location not too far off the 805 and a quick trip (1 more exit) to the heart of La Jolla (UTC mall and UCD Medical Ctr). The closet covered with a hanging drape was a bit off-putting. The mattress could be more comfortable. These two flaws are relatively minor in the context of an immaculate, well cared-for, pleasant looking hotel at a very reasonable price. We will return.
comfy stay
Couples
Extended Stay America is an affordable hotel with a pleasant atmosphere. Air conditioning systems are a little outdated. But the kitchen comes in handy :)
great time away
Couples
It was in a good location and staff was great. Gonna come back
Thank you for taking the time to share your feedback with us. We are glad our location was perfect for your plans and that you enjoyed our clean facilities. We hope Extended Stay America - San Diego - Sorrento Mesa will be your first choice every time you visit this area. Sincerely, General Manager