Friendly staff at check in and the room was spotless. A bit noisy since the room was near the road but that's normal
Didn’t end up staying at this property so I can’t really leave a honest review
Perfect! Thank you! Had a wonderful stay here! Will come back again
Property was quiet but cleanliness is a big issue here. I was chased out of my bed by a black widow spider. Luckily I wasn’t sleeping. Attendant on duty quickly gave me another room.
We ended up staying at the Courtyard Marriott.. very unpleased with the extended stay
I gave an overall rating of average because I don’t really know how the price compares to other places in the area. The hotel is a little run down. When I entered my room it had that smell you get when you enter some Las Vegas rooms. You know that cigarettes were smoked in here for a long time before it became a smokeless hotel. The breakfast is not much...oatmeal packets, granola bars, maybe a little fruit. My son’s basketball team stayed there in a big part because the coach thought there was a decent breakfast to feed the team in the morning. He had to make other plans because that breakfast was not going to feed the team. Also, there were hairs on the sheets to our bed. On the good side, the staff was very nice and helpful. If you are just looking for s cheap place to crash and this hotel is cheaper than others in the area it could be for you.
Staff was unprofessional and room was not thoroughly clean. Counter was not wiped down and there was a dirty sock on the curtain rail. Won’t stay again.
Great location for visiting UCSD. The price was reasonable and I liked the fridge and microwave.
Always a clean, excellent stay. We have stayes here multiple times and we will be back!
Pretty run down. Basically a motel. Just know going in to it that you are getting a motel. There was no one at the front desk when I got there for like 15 minutes. Breakfast was just all sugary packets of artificial sweets.
Located in Sorrento Valley, Extended Stay America San Diego - Sorrento Mesa is 3 mi (4.8 km) from Torrey Pines State Reserve and within a 10-minute drive of other popular attractions like Westfield UTC. Each of the 135 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
The 135 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
At Extended Stay America San Diego - Sorrento Mesa, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.
Friendly staff at check in and the room was spotless. A bit noisy since the room was near the road but that's normal
Didn’t end up staying at this property so I can’t really leave a honest review
Thank you for your feedback, and we hope to see you soon. Sincerely, Hotel Management
Perfect! Thank you! Had a wonderful stay here! Will come back again
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Property was quiet but cleanliness is a big issue here. I was chased out of my bed by a black widow spider. Luckily I wasn’t sleeping. Attendant on duty quickly gave me another room.
Thank you for choosing to stay with us. We apologize for the cleanliness issues you encountered and the inconvenience you had due to the bug in your room. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. On a positive note, we're glad to know our staff were able to accommodate you another room. We hope you will give us another chance to provide you with a much-improved experience. Sincerely, Hotel Management
We ended up staying at the Courtyard Marriott.. very unpleased with the extended stay
We regret the disappointing stay you had with us. Please accept our apologies, as we never mean to discourage our guests in any way, and we definitely failed in this attempt. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
I gave an overall rating of average because I don’t really know how the price compares to other places in the area. The hotel is a little run down. When I entered my room it had that smell you get when you enter some Las Vegas rooms. You know that cigarettes were smoked in here for a long time before it became a smokeless hotel. The breakfast is not much...oatmeal packets, granola bars, maybe a little fruit. My son’s basketball team stayed there in a big part because the coach thought there was a decent breakfast to feed the team in the morning. He had to make other plans because that breakfast was not going to feed the team. Also, there were hairs on the sheets to our bed. On the good side, the staff was very nice and helpful. If you are just looking for s cheap place to crash and this hotel is cheaper than others in the area it could be for you.
Staff was unprofessional and room was not thoroughly clean. Counter was not wiped down and there was a dirty sock on the curtain rail. Won’t stay again.
Dianna, our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience this caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
Mark, thank you for reviewing your stay at Extended Stay America. We were happy to read that our team was able to meet and exceed your expectations by providing great service as well as clean, comfortable accommodations. We value your feedback and look forward to your next stay! Sincerely, Hotel Management