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Whitney Peak Hotel Reno, Tapestry Collection by Hilton

3.5 star property
Hotel with a sauna, steps from Reno Arch

Choose dates to view prices

Photo gallery for Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Breakfast, lunch, dinner served; American cuisine
Premium bedding, down comforters, in-room safe, desk
Reception hall
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service

Explore the area

View in a map
255 N Virginia St, Reno, NV, 89501
  • Place, Reno Arch
    ‪1 min walk‬
  • Place, Reno Events Center
    ‪3 min walk‬
  • Place, National Bowling Stadium
    ‪3 min walk‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Executive Level

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Bathtub)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Hearing)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Bedroom, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Executive Level

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Accessible, Executive Level (Mobility, Bathtub)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Accessible, Executive Level (Mobility, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Accessible, Executive Level (Hearing)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Accessible, Executive Level (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility. Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility. Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Bedroom, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Reno

Located in Downtown Reno, Whitney Peak Hotel Reno, Tapestry Collection by Hilton is next to popular attractions like Reno Arch and National Bowling Stadium. This 310-room, 3.5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Reno Arch - 1 min walk - 0.0 miles
  • Riverwalk District - 1 min walk - 0.0 miles
  • Reno Events Center - 3 min walk - 0.2 miles
  • National Bowling Stadium - 3 min walk - 0.2 miles
  • University of Nevada-Reno - 13 min walk - 0.7 miles

Getting around

  • Reno Station - 2 min walk
  • Reno Tahoe Intl. Airport (RNO) - 11 min drive

Restaurants

  • ‪Club Cal Neva Hotel Casino - ‬2 min walk
  • ‪Cafe Whitney - ‬1 min walk
  • ‪West Second Street Bar - ‬3 min walk
  • ‪Cal Neva Top Deck Restaurant - ‬2 min walk
  • ‪The Brew Brothers - ‬3 min walk

About this property

Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Hotel with a sauna, steps from Reno Arch
At Whitney Peak Hotel Reno, Tapestry Collection by Hilton, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Valet parking is offered for USD 25 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 7 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 6 to 14 for adults and USD 6 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Roundabout Grill

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Fitness classes
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (12,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Banquet hall
  • Built in 1976
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 14 for adults, and USD 6 to 8 for children
  • Covered self parking fee: USD 7.00 per night
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Whitney Peak
Whitney Peak Hotel
Whitney Peak Hotel Reno
Whitney Peak Reno
Whitney Peak Hotel
Whitney Peak Hotel Reno Tapestry Collection by Hilton
Whitney Peak Hotel Reno, Tapestry Collection by Hilton Reno
Whitney Peak Hotel Reno, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is free cancellation available at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Whitney Peak Hotel Reno, Tapestry Collection by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Whitney Peak Hotel Reno, Tapestry Collection by Hilton on Nov 24, 2025 start from $130.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

This hotel is situated in Downtown Reno, just steps from Riverwalk District and Reno Arch, and within a short walk of Club Cal-Neva Casino. You'll also find Grand Sierra Resort Casino and Peppermill within a short drive.

Is parking available on site at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Yes, secured valet parking is offered for USD 25 per night with in/out privileges. Electric car charging is also available for guests.

Does Whitney Peak Hotel Reno, Tapestry Collection by Hilton feature a casino?

No, Whitney Peak Hotel Reno, Tapestry Collection by Hilton doesn't have a casino.

Is there an indoor pool at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

No, there is no indoor pool at this hotel.

Is Whitney Peak Hotel Reno, Tapestry Collection by Hilton a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and live shows.

Are there hot tubs at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

No, but this hotel does have a steam room.

Does Whitney Peak Hotel Reno, Tapestry Collection by Hilton have a restaurant with a breakfast menu?

Yes, Whitney Peak Hotel Reno, Tapestry Collection by Hilton serves a cooked-to-order breakfast for a surcharge each morning at Roundabout Grill.

Does Whitney Peak Hotel Reno, Tapestry Collection by Hilton allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Whitney Peak Hotel Reno, Tapestry Collection by Hilton for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

The closest major airport to Whitney Peak Hotel Reno, Tapestry Collection by Hilton is Reno Tahoe Intl. Airport (RNO), which is 5.2 mi away (11 minutes by car). Another top airport is Truckee, CA (TKF-Truckee Tahoe), which is around 22.8 mi away.

Can I book a room with a balcony at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

No, at Whitney Peak Hotel Reno, Tapestry Collection by Hilton, there aren't any guestrooms that list a balcony.

Does Whitney Peak Hotel Reno, Tapestry Collection by Hilton host weddings?

Take advantage of the wedding venue at Whitney Peak Hotel Reno, Tapestry Collection by Hilton if you plan to say "I do" during your trip.

Reviews

Whitney Peak Hotel Reno, Tapestry Collection by Hilton Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

Reviews

6/10 Okay

Mallory

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bed comfort was bad. Beds were too hard. Room took long to cool down, never got to were it was set at. Staff in the cafe and at the rock climbing were just rude without a care. It shouldn't take 15 mins to just get a glass of water. The Bell and Valet staff were the BEST!
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and convenient valet service. Will be returning next time I’m in Reno.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived at Whitney Peak, we knew we’d picked the right place. The location couldn’t be better — right next to the Reno Arch and within walking distance of so many great restaurants, coffee shops, and entertainment. The staff is the standout here: warm, genuinely friendly, and eager to help with anything from dinner recommendations to arranging transportation. It never felt like “just another hotel stay” — it felt personal. Our room was spotless, modern, and spacious, with huge windows framing the city and mountains. The bed was unbelievably comfortable, the linens felt luxurious, and the little touches — like locally inspired decor and high-quality toiletries — made it feel special. One of the biggest perks is that it’s smoke-free, which is a rare and welcome change in downtown Reno. You can actually breathe fresh air as you walk through the lobby. The vibe is relaxed but still upscale, and there’s a cool, boutique feel throughout. The climbing wall outside is an absolute showstopper — even if you’re not climbing it, it gives the place a sense of energy and adventure. The fitness center is excellent, and the on-site restaurant serves a fantastic breakfast and creative cocktails in the evening. All in all, Whitney Peak delivers the perfect balance of comfort, style, and location. Whether you’re in Reno for business, a getaway, or just passing through, this hotel is a breath of fresh air. I wouldn’t stay anywhere else in the city.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room nice view didn't have a microwave
Stayed 2 nights in Aug 2025

10/10 Excellent

jacob ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay and wont be the last! The staff was very friendly and on my way out I had a fantastic breakfast, Jennifer was my server and she was attentive and outstanding with her service. Will be back next trip!
Stayed 4 nights in Aug 2025

10/10 Excellent

mahesh

Stayed 4 nights in Jul 2025

8/10 Good

Norma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The staff was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

James T.

Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Adriana, Marysville

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Our bathroom floor was covered in hair of all kinds i immediately had to call the front desk as soon as we got to the room to have someone come up and clean it the employee just let herself in our room didn’t knock or announce herself or anything just walked into a locked room not what we expect from this hotel as we have stayed here before.
Stayed 1 night in Aug 2025

10/10 Excellent

Brajah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Trina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Aneesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

8/10 Good

Aneesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of downtown Reno.
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort

A nice place to stay.

The building is getting old. Still looks good but some updates would be nice. The staff was ok but not the friendliest bunch. The doormen and valet were very nice and helpful! The price was a little high but what's not?
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Spacious room. Seems like downtown Reno surrounding area is trying to clean up.
Stayed 1 night in Jul 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whitney peak

Whitney peak has always been a great place to stay. My only complaints are the in room coffee and the hotel toiletries. The coffee is gawd awful (the restaurant wasn’t much better). The shampoo included in the room is the generic mint that all hotels now have. Also- the parking has always been an issue…valet is $25 but if you want to park yourself, you’re walking quite a distance…in the heat, the rain, the snow…
Stayed 1 night in Jul 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Overall cleanliness of the room and the view. Easy check in, etc will be back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Carina

Stayed 1 night in Jul 2025

4/10 Poor

Teresa

Disliked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Dylan

Disliked: Staff & service, room comfort

Avoid at all costs

AWFUL! This "toilet paper" collection property is one of the worst hotels I've ever stayed at. Started out with the road being closed for some sort of gay pride concert on a Friday night. Had no idea how to get to the parking structure, so I called the front desk. Immediately placed on hold, then was hung up on 2 min later. Amazing first impression. Decide to turn down the semi-barricaded street to get to registration. There's about a dozen cars parked haphazardly in front of the hotel. Get close to the curb and the valet stoner makes zero attempt to come to my truck to talk. My buddy has to get out and go to him to ask where to park. He says go back the way you came (try to turn around down a one way street with a dozen cars parked on it) and "keep going left" to get the parking garage. Could not get an address out of this moron. Drive another 7 min to get across the street and park. Walk into reception. I ask why they don't mention that the street is closed or where the parking garage is on their website. No answers from the stooge at the front desk. Room is a glorified motel room. Garbage bed, musty smell. AC set to 64, runs nonstop all night, room never gets below 77. Can hear the awful music in the street still. Great evening! When leaving in the morning, I physically hand the keys to the creature at the desk. Her response is "emailed receipt". Lovely demeanor. Receipt arrives and they deduct $2 for a tourism fee. Never mentioned on Hotels.com or at check-in or c
Stayed 1 night in Jul 2025

8/10 Good

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in downtown Reno. Newer than other properties (renovated) but all of Reno is showing its age. No casino. Onsite restaurant and bar was very good to excellent. No fault of the hotel, but street fairs had the parking garage (other side of the street) inaccessible, you can use the garage for the eldorado for free (.5 block away). Staff was helpful and cheerful. 15th floor lounge is worth it, especially in the afternoon for cocktails and complimentary light snacks. Room was spacious. We had a small suite which was basically a double room with seating area and wet bar (microwave, mini fridge, and coffee maker).
Stayed 2 nights in Jul 2025

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