Whitney Peak Hotel3.5 out of 5.0
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Recent guest reviews
Hotel was very clean/comfortable and the staff was friendly and accommodating. The only downside was the parking facility which was located about a block from the hotel. Fee was very reasonable - only $5 per day, (but no in and out - you had to pay each time you left). IF you wanted valet service that WAS available for a cost of $15.
It was a short trip but the hotel was quiet with no casino attached. Directly across from the Eldorado so everything was close. I had goto the train and the train station is directly a half of block walking distance.
First of, this is not a casino hotel but its right next to El Dorado and Harrah's. I like that they have free purified water on each floor. Too bad they didnt have dedicated service elevators. Can be hard to get an elevator at times. Staff is excellent though. Parking is not free and parking is far from hotel so drop off your luggage and park in El Dorado garage. Your probably gonna play/eat there anyway. Overall I really liked the hotel. Had a great view to watch the New Year's fireworks downtown.
When we arrived they did not have the room we reserved available so they gave us an awesome upgrade and went above and beyond in every category! Everyone on the staff was so friendly and accommodating! Matina in the Club Lounge was AWESOME! Location was excellent, facilities were amazing!
I moved to this hitel after two nights in a casino hotel. The whitney peak is a place you can go to escape that scene, but still be close to other reno attractions. Comfortable, great decor, trendy.
Stayed here for business. HUGE room; very clean; 24 hour gym
The room was nice the bedding was 100 the elevators are not fantastic bathroom nice but not as good as nugget or gsr the parking is just not a good situation, Keurig in room idk if i'd stay downtown in any event so nothing against this place in general owners should send an emissary to the hotel Murano in Tacoma this could be that type of place w some $/effort
valet parking or garage parking -one block away
Fix the ventilation & lighting in the gym & add a tv monitor or 2 & Whitney Peak is pushing 5 stars. Very pet friendly. No smoking on site & loads of great people watching.
Very clean and nicely done. In the heart of Reno within walking distance to casinos and businesses. This was once the Fitzgerald, an iconic landmark that has been beautifully renovated for a modern audience. The rooms are very clean, spacious and have good views. A rock climbing gymnasium on the second floor replaces the typical gaming area and the non-smoking environment throughout is a literal breath of fresh air. Some city sounds drift up through the windows but that's universal for downtown dwellers. Parking is valet or do it yourself at a nearby lot. Pleasant, attentive staff, nicely done food at the 1st floor restaurant (room service was fast too) and clean, comfortable rooms make this hotel a great value for Reno visits.
I road my motorcycle up to Reno for two nights during the 'Street Vibrations' Spring motorcycle rally. The hotel allows dogs but no smoking and there's no gambling and their Heritage restaurant and bar is fantastic. The desk people are super and the valet guys are great too. There's covered parking right across the street too. I'll stay there every time I go to Reno from now on since I don't gamble and I don't smoke and next time I'll bring my little dog.
We liked the fact that the hotel was located near several casinos. All we gad to do was cross the street and we had access to 3 ....
Everything was great besides the ac unit. I called the front desk to let them know that the ac was not working. It was stuffy the whole stay. They said they would send an engineer but no one ever showed up or even followed up.
Close to all activities downtown. Easy access and able to walk to El Dorado to see Footloose. Would Highly recommend. Love the nonsmoking environment.
Renovated almost 2 years ago so rooms are still clean. This is the old Fitzgetald. Appreciate that there is NO gaming or smoking here. Outdoorsman theme. Nice and simple touches like pump shower soaps and no microwave minimizes housekeepers job. Heater is very loud and bed firm made for semi-restless night. All staff friendly (i.e. front desk, valet, security,housekeeping and restaurant). Restaurant cook is hungover or something as my eggs came scrambled when i asked for over hard and my sons breakfast came with sausage instead of bacon. The power bowl seasonal vegetables is various lettuce, tomatoes, onions and mushrooms. Was expecting squash or something.
Great service great employes the room was so clean and the housekeepers were so helpful.
Wish Hotel was centered among the clubs. My good friend was assaulted by six Hoodlums walking back to Whitney Peak. Beat up enough had had to spend 48 hrs in the Hospital. Had drinks and appetizers in the Restaurant, drinks were perfect, food was mouth watering, waiter (Peter) was very professional, personable, smiled and made eye contact as well as small conversation. Made my wife and I feel like regular customers as well as old friends. Every employee from the Parking attendant, Reservation desk, to the Room staff and then the Hostesses were friendly and made every effort to meet or help with our needs. Will Be Back
I stayed here during the July 4th to 5th. My stay was excellent. The room was beautiful with a nice view of southern Reno. The room was a bit stuffy but I found this acceptable since it is July in Reno. The linens and furniture were nice and neat on arrival. I didn't interact with the staff much and I cannot rate them for anything more or less than checking me in. A very nice and comfortable holiday stay!
It was a very pleasant stay and a nice surprise to see in downtown Reno.
Only thing better than the hotel was the staff! Had a problem with our roof rack being busted up by the valet in the parking garage but the staff and management handled it perfectly! Only hotel in Reno I would bring my kids to (non smoking) and the location was outstanding!