It is not their fault, but need more restaurants and personal services. COVID at fault.
Over rated its not properly maintained
It was very clean
great place to stay.
Good size room, and bathroom. Room with comfortable bed, coffee machine and fridge. Wifi is free with high speed up to 50 mbs. Staff friendly and ,professional. Shops and restaurant in building
The property was very beautiful, the staff was friendly. Would return to the property and recommend to my friends.
I would like secure internet service available
I loved the overall experience of the hotel. The check in process was somewhat problematic because they were inadequately staffed at the front desk for a Friday evening. Overall I look forward to staying there again in the future.
The stay was awesome. Great bathrooms, great rooms. Could provide more coffee/creamer/sugar for the rooms.
Customer Service is Fantastic!!! The Resort is Beautiful, love the Peppermill.
The pool was great! So warm even though it was spitting hail and snow. Getting out was very cold though. Great pool towels. We were in the cheaper north wing. The hallway and north tower elevator had trash in it for two days before it was noticed and cleaned after I said something. Our room was clean and nice. Shower warm. It is a long walk from the car to the north tower rooms.
Quality Property
Its was nice
Upon arrival , check in was smooth. We were helped by Wendy and she was sure to get us our room quickly , even with us checking in much earlier than the check in time. The pool was nice and heated , I just wish all pools were open. We were limited to one pool which was fine for about an hour. The game room was disappointing . Not many machines available and also a lot were not in service. The room was nice (king bed peppermill tower) and spacious but ac wouldn’t go as cold as I’d like it to. Bath tub was a little small as well. Tv worked fine , bed was comfortable enough. My only complaint about the room was no microwave and the ac not being cold enough for me . Overall , we enjoyed our stay here but ,it was more of a one time thing .... for just the experience .
Excellent property and beautiful amenities, it hurts that only one pool was open, the rest I loved the casino, the aroma of the hotel and casino was very pleasant, as well as the sound of the music, quite pleasant, the only thing I did not like is that in the suite of a On my side the fire alarm went off, it was like 20 minutes I had to call the reception to let them know that I was passing twice.
Very clean Casino with minimal smoke smell. The only thing I didn't like is the fact that they only had two people when you checked into the hotel so it took a while.
Had an amazing time we love it
The staff was not that friendly, and for the prices there should be more in the rooms.
Located in Reno/Tahoe Airport within a short walk of Atlantis Casino, Peppermill Resort Spa Casino is within a mile (2 km) of other popular sights such as Reno-Sparks Convention Center. This 1621-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a casino, and 10 restaurants.
Enjoy dining at Biscottis, one of 10 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 4:00 AM to 1:00 PM.
Peppermill Resort Spa Casino's 1621 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch LCD TVs with pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, ironing boards, and desks are also standard.
Guests of Peppermill Resort Spa Casino have access to 2 outdoor pools, a casino, and a health club. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.
It is not their fault, but need more restaurants and personal services. COVID at fault.
Over rated its not properly maintained
It was very clean
great place to stay.
Good size room, and bathroom. Room with comfortable bed, coffee machine and fridge. Wifi is free with high speed up to 50 mbs. Staff friendly and ,professional. Shops and restaurant in building
The property was very beautiful, the staff was friendly. Would return to the property and recommend to my friends.
I would like secure internet service available
I loved the overall experience of the hotel. The check in process was somewhat problematic because they were inadequately staffed at the front desk for a Friday evening. Overall I look forward to staying there again in the future.
The stay was awesome. Great bathrooms, great rooms. Could provide more coffee/creamer/sugar for the rooms.
