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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel with free parking, near Reno-Sparks Convention Center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Exterior
Lobby
Breakfast and dinner served, American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪2 min drive‬
  • Place, Truckee River
    ‪2 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(131 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

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Grand Sierra Resort and Casino

Reno
  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
8.4 out of 10, Very Good, 8,909 reviews
$97 nightly
The price is $112
Feb 1 - Feb 2
Total with taxes and fees
Grand Sierra Resort and Casino

About the neighborhood

Reno

Located in Reno/Tahoe Airport, SureStay Plus Hotel by Best Western Reno Airport is within a few miles (5 km) of popular sights such as Reno-Sparks Convention Center and National Automobile Museum. This hotel has 265 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Atlantis Casino - 2 min drive - 1.8 miles
  • Grand Sierra Resort Casino - 2 min drive - 1.8 miles
  • Truckee River - 2 min drive - 1.2 miles
  • Cinemark Century Park Lane 16 - 3 min drive - 1.6 miles
  • Peppermill - 4 min drive - 2.3 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 3 min drive

Restaurants

  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Key Club - ‬16 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
At SureStay Plus Hotel by Best Western Reno Airport, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find free WiFi and 39-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Aiden by Best Western South Reno
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  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 2,284 reviews
$81 nightly
The price is $93
Feb 4 - Feb 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4,400 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per day
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

What's there to do within easy reach of SureStay Plus Hotel by Best Western Reno Airport?

This hotel is situated in Reno/Tahoe Airport, close to Grand Sierra Resort Casino, Peppermill, and Atlantis Casino. You'll also find Truckee River and National Automobile Museum within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on Jan 25, 2026 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Plus Hotel by Best Western Reno Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 12.00 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does SureStay Plus Hotel by Best Western Reno Airport have a casino at the property?

No, SureStay Plus Hotel by Best Western Reno Airport doesn't have a casino.

Is there an indoor pool at SureStay Plus Hotel by Best Western Reno Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

Is SureStay Plus Hotel by Best Western Reno Airport a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does SureStay Plus Hotel by Best Western Reno Airport have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does SureStay Plus Hotel by Best Western Reno Airport have a restaurant that serves breakfast?

Yes, SureStay Plus Hotel by Best Western Reno Airport serves breakfast for a surcharge at Plaza Court.

Does SureStay Plus Hotel by Best Western Reno Airport allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Plus Hotel by Best Western Reno Airport for a fee of USD 20 per accommodation, per day.

Does SureStay Plus Hotel by Best Western Reno Airport have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to SureStay Plus Hotel by Best Western Reno Airport?

The closest major airport to SureStay Plus Hotel by Best Western Reno Airport is Reno Tahoe Intl. Airport (RNO), which is within a mile. Another top airport is Truckee, CA (TKF-Truckee Tahoe), which is around 23.5 mi away.

Are there rooms with balconies that I can book at SureStay Plus Hotel by Best Western Reno Airport?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Reno Airport.

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 567 out of 1291 reviews
Rating 8 - Good. 376 out of 1291 reviews
Rating 6 - Okay. 202 out of 1291 reviews
Rating 4 - Poor. 87 out of 1291 reviews
Rating 2 - Terrible. 59 out of 1291 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard, Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay here for overnights in town. The rooms are nice, parking is convenient and the rates are fantastic.
Stayed 1 night in Dec 2025

6/10 Okay

Steven L

Traveled with partner
Liked: Staff & service
our first room the tv didnt work after two days. we moved to another room and that tv didnt work.
Stayed 5 nights in Dec 2025

8/10 Good

Barnett

Stayed 1 night in Dec 2025

4/10 Poor

Lori

Liked: Cleanliness, amenities
I stayed at this motel recently and while the room itself was perfectly fine, the customer service was disappointing and well below expectations. When I arrived, the front desk attendant was on what appeared to be a personal phone call for nearly 10 minutes. He didn’t acknowledge me, didn’t pause the call, and didn’t apologize for the wait. He even took a work-related call before assisting me, which only added to the frustration. The next morning, the poor communication continued. The front desk attendant waited roughly seven minutes before telling the shuttle driver I was waiting — something the driver confirmed. This delayed my departure and showed a clear lack of attention and professionalism. None of this is about one person having a bad day; it reflects weak management and training. At minimum, guests should be greeted with a smile, acknowledged promptly, and provided basic courtesy. The room was fine, but the service left a lot to be desired
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha, Milton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The front desk staff are wonderful and the beds are very comfortable.
Stayed 1 night in Nov 2025

2/10 Terrible

gary

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy hotel... furniture in room bought at a garage sale from the looks of it... shower moldy...
Stayed 1 night in Oct 2025

6/10 Okay

steve

Disliked: Staff & service, property conditions & facilities
Front desk clerk was rude and hard to understand
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Traveled with partner
Right next to the airport. Very convenient. It’s quiet except for some air traffic starting in the early morning. The room was clean but had an odor to it. The toilet was running and needed attention in room 423. Bed was comfortable. Breakfast not included but there is a restaurant on premises. Didn’t eat there.
Stayed 1 night in Oct 2025

10/10 Excellent

Daryll

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport staff was very professional
Stayed 4 nights in Oct 2025

10/10 Excellent

Heidi

Stayed 2 nights in Oct 2025

6/10 Okay

Jess

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly shuttle service, but that’s about it unfortunately.
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Parking, lighting, and access to room were all convenient. Staff very friendly and helpful. We very much enjoyed our stay at SureStay . We've been here before, and will definitely return. Thank you Staff for clean, and organized room amenities.
Stayed 1 night in Oct 2025

4/10 Poor

Randi

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was clean and comfortable. However I booked a king room and was given a queen double. Instead of taking responsibility and correcting the situation the hotel blamed hotels.com. When I checked in they did not even tell me if the change.
Stayed 2 nights in Oct 2025

2/10 Terrible

Brittany

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross
Stayed 1 night in Oct 2025

4/10 Poor

Linda

Stayed 1 night in Oct 2025

6/10 Okay

David R., RENO

Traveled with family
Liked: Cleanliness, staff & service
Property convenient to airport. Park & flying is a great asset. Unfortunately, shuttle was unavailable to pick us up on our return flight & we had to get a cab to get us back to our car.
Stayed 1 night in Oct 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice at 12:45AM when our flight got into Reno - offered additional options and the manager allowed us to park our rental in space because my husband forgot his placard at home ..i.e. in another state.
Stayed 4 nights in Oct 2025

8/10 Good

Joanne

Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Stayed 1 night in Sep 2025

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
drove to airport , so close ,easy , safe parking
Stayed 1 night in Sep 2025

10/10 Excellent

Deanne

Stayed 1 night in Oct 2025

6/10 Okay

Shawn

Business traveler
Liked: Cleanliness, staff & service
It was fine. I needed a place on short notice and the location was convenient enough. The hotel does look a little dated inside, but the room was nice enough. One of the elevators was out, which made it inconvenient for me given where my room was and one floor had some kind of roof issue that was blocking part of the hallway. Staff was nice though, but I wasn't able to take advantage of any ammenties on the property so can't comment on anything beyond my room and what I walked past.
Stayed 3 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Ben

Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place was real dirty and the noise from the ice machine was horrible. Cant believe they can rent a place like that
Stayed 1 night in Oct 2025

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