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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Lobby
BBQ/picnic area
Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Breakfast and dinner served, American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪3 min drive‬
  • Place, Truckee River
    ‪3 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

Premium bedding, blackout drapes, iron/ironing board

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2

View all photos for 2 queen beds, nonsmoking

Premium bedding, blackout drapes, iron/ironing board

2 queen beds, nonsmoking

  • Sleeps 4

View all photos for Accessibility - 2 Queen, Roll-in Shower, Nonsmoking

Premium bedding, blackout drapes, iron/ironing board

Accessibility - 2 Queen, Roll-in Shower, Nonsmoking

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking

Premium bedding, blackout drapes, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for Suite-1 King Bed, Nonsmoking, Fireplace, Sitting Area

Premium bedding, blackout drapes, iron/ironing board

Suite-1 King Bed, Nonsmoking, Fireplace, Sitting Area

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Accessible

Premium bedding, blackout drapes, iron/ironing board

2 Queen Accessible

  • Sleeps 2

View all photos for 2 Queen Beds

Premium bedding, blackout drapes, iron/ironing board

2 Queen Beds

  • Sleeps 4

View all photos for 1 King Accessible

Premium bedding, blackout drapes, iron/ironing board

1 King Accessible

  • Sleeps 2

View all photos for 2 Queen Non-Smoking

Premium bedding, blackout drapes, iron/ironing board

2 Queen Non-Smoking

  • Sleeps 2

View all photos for King Bed

Premium bedding, blackout drapes, iron/ironing board

King Bed

  • Sleeps 2

View all photos for Suite 1 King Bed

Premium bedding, blackout drapes, iron/ironing board

Suite 1 King Bed

  • Sleeps 2

View all photos for 1 King Bed Non Smoking

Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

1 King Bed Non Smoking

  • Sleeps 2

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About the neighborhood

Reno

Located in Reno/Tahoe Airport, SureStay Plus Hotel by Best Western Reno Airport is within a few miles (5 km) of popular sights such as Reno-Sparks Convention Center and National Automobile Museum. This hotel has 265 rooms and welcomes guests with conveniences like a restaurant, free self parking, and a free airport shuttle.

What's nearby

  • Grand Sierra Resort Casino - 3 min drive - 1.8 miles
  • Truckee River - 3 min drive - 1.2 miles
  • Peppermill - 4 min drive - 1.8 miles
  • Cinemark Century Park Lane 16 - 5 min drive - 1.8 miles
  • Virginia Lake Park - 5 min drive - 2.1 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬20 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬10 min walk
  • ‪Reno Draft House - ‬12 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

At SureStay Plus Hotel by Best Western Reno Airport, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a computer station, and a terrace.
Guests can expect 39-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 18 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Computer station
  • Conference center (4,400 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per day
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered extended parking fee: USD 18.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

SureStay Plus Reno Airport

SureStay Plus Hotel Best Western Reno Airport

SureStay Plus Best Western Reno Airport

SureStay Plus Reno Airport Plaza Hotel

SureStay Plus Hotel

SureStay Plus Reno Airport Plaza

SureStay Plus

Airport Plaza Hotel Reno

Airport Plaza Reno

SureStay Plus Hotel Reno Airport

Airport Plaza Hotel

SureStay Plus Hotel by Best Western Reno Airport

Best Western Plus Airport Plaza Hotel

SureStay Plus Hotel Reno Airport by Best Western

Best Western Airport Plaza Hotel

Surestay Plus By Reno Reno

SureStay Plus Reno Airport Plaza Hotel

SureStay Plus Hotel by Best Western Reno Airport Reno

SureStay Plus Hotel by Best Western Reno Airport Hotel

SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

What's there to do within easy reach of SureStay Plus Hotel by Best Western Reno Airport?

This hotel is situated in Reno/Tahoe Airport, close to Grand Sierra Resort Casino, Peppermill, and Atlantis Casino. You'll also find National Bowling Stadium and Truckee River within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on May 25, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Plus Hotel by Best Western Reno Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 18 per day. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does SureStay Plus Hotel by Best Western Reno Airport have a casino at the property?

No, SureStay Plus Hotel by Best Western Reno Airport doesn't have a casino.

Is there an indoor pool at SureStay Plus Hotel by Best Western Reno Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What amenities will couples enjoy at SureStay Plus Hotel by Best Western Reno Airport?

There are many amenities for couples at this hotel, including a restaurant and proposal/romance packages plus some guestrooms feature a fireplace.

Are there hot tubs at SureStay Plus Hotel by Best Western Reno Airport?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does SureStay Plus Hotel by Best Western Reno Airport have a restaurant that serves breakfast?

Yes, SureStay Plus Hotel by Best Western Reno Airport serves breakfast for a surcharge at Plaza Court.

Does SureStay Plus Hotel by Best Western Reno Airport allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Plus Hotel by Best Western Reno Airport for a fee of USD 20 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at SureStay Plus Hotel by Best Western Reno Airport?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to SureStay Plus Hotel by Best Western Reno Airport?

The closest major airport to SureStay Plus Hotel by Best Western Reno Airport is Reno Tahoe Intl. Airport (RNO), which is within a mile. Another top airport is Truckee, CA (TKF-Truckee Tahoe), which is around 23.5 mi away.

Can I book a room with a balcony at SureStay Plus Hotel by Best Western Reno Airport?

No, you won't find guestrooms with balconies at SureStay Plus Hotel by Best Western Reno Airport.

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 643 out of 1500 reviews
Rating 8 - Good. 426 out of 1500 reviews
Rating 6 - Okay. 252 out of 1500 reviews
Rating 4 - Poor. 102 out of 1500 reviews
Rating 2 - Terrible. 77 out of 1500 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026

8/10 Good

Barnett

Stayed 1 night in Apr 2026

10/10 Excellent

Jose

Stayed 2 nights in Apr 2026

8/10 Good

Barnett

Stayed 1 night in Mar 2026

8/10 Good

Barnett

Liked: Cleanliness, staff & service, property conditions & facilities
I had a room that had no chairs Another room had a broken down table Except for those two episodes, everything was good
Stayed 1 night in Mar 2026

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very clean and their customer service is always great
Stayed 1 night in Mar 2026

8/10 Good

Barnett

Stayed 1 night in Mar 2026

10/10 Excellent

Barnett

Stayed 1 night in Mar 2026

10/10 Excellent

Barnett

Stayed 1 night in Mar 2026

8/10 Good

Barnett

Stayed 1 night in Feb 2026

4/10 Poor

Barnett

Disliked: Property conditions & facilities
Room 310 had no chair for the table and no lounge chair and only four hangers available. The table was tilted also so unsatisfactory. I love to stay at Surestay, but this was the worst.
Stayed 1 night in Feb 2026

10/10 Excellent

Sudhakar

Stayed 1 night in Feb 2026

6/10 Okay

Juvencio

Liked: Cleanliness
Old outdated rooms and a hard bed.
Stayed 1 night in Feb 2026

10/10 Excellent

Maya

Liked: Cleanliness, amenities, property conditions & facilities
The room seemed clean. Very spacious. The shuttle driver/s - So nice 😊
A giant king bed with a fire place 👍
Stayed 1 night in Feb 2026

8/10 Good

Joseph

Stayed 1 night in Feb 2026

10/10 Excellent

Alberto

Stayed 2 nights in Feb 2026

2/10 Terrible

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

6/10 Okay

Jinne, Citrus Heights

Stayed 1 night in Feb 2026

2/10 Terrible

Valene

Stayed 1 night in Feb 2026

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Microwave needed to be rebooted, fortunately staff assisted quickly so I could heat breakfast. Line to check in at 5:30 pm was 25 people deep with 2 staff working desk. Fortunately I went to dinner offsite and by 7:15 the line was minimal. I didn’t receive the card to enter the building from the exterior, so after parking near my room I needed to hike around the complex to ask why my room key didn’t work. Finally, I was surprised to hear barking dogs in an adjacent wing near the elevator. Thankfully, I had a good night sleep! All in all, a pretty good experience, but certainly opportunities to improve.
Stayed 1 night in Feb 2026

4/10 Poor

Laura

Stayed 1 night in Oct 2025

2/10 Terrible

Laura

Traveled with family
Liked: Cleanliness
Check in was a nightmare. Stood just over an hour to get checked in. There were only two employees checking guests in with a crowded line about 100 ft. Long across the entire lobby. One family had five people at the front jeopardizing the employee trying to check them in for over 45 minutes. No manager support. It was Valentine’s Day, but very poor planning on the hotel management unable to handle the workload. There were two people that had been helped that came back because the key cards issued were not working. They returned to the desk and some waiting in line started cussing and telling them to go to the back of the line. I was prepared to call 911 if the situation became physical. BAD experience!
Stayed 1 night in Feb 2026

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was dated with very poor design. Parking lot design was also terrible. Employee parking stalls were all at the front of the hotel entrance while guests need to park further away. Front desk staff were unprofessional and seemed confused when checking guests in. Lobby and guest spaces were cluttered with unattractive decoration and statues. Room key only worked for one day. Needed to get keys reprogrammed daily. Front desk staff go back and forth debating why keys aren’t working. WiFi was very poor throughout the property. Research another place to stay. Sure wouldn’t stay here again.
Stayed 2 nights in Feb 2026

8/10 Good

Mishelle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room spacious and clean
Stayed 1 night in Feb 2026

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