SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel with free parking, near Reno-Sparks Convention Center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Exterior
Bar (on property)
Meeting facility
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
1981 Terminal Way, Reno, NV, 89502
  • Reno-Sparks Convention Center
    ‪2 min drive‬
  • Grand Sierra Resort Casino
    ‪2 min drive‬
  • Peppermill
    ‪3 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

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Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(101 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Fireplace

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Reno

SureStay Plus Hotel by Best Western Reno Airport places you within 3 miles (5 km) of popular attractions like Reno-Sparks Convention Center and National Automobile Museum. This hotel has 265 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Atlantis Casino - 2 min drive - 1.6 miles
  • Reno-Sparks Convention Center - 2 min drive - 2.1 miles
  • Grand Sierra Resort Casino - 2 min drive - 1.4 miles
  • Peppermill - 3 min drive - 1.4 miles
  • National Bowling Stadium - 5 min drive - 2.7 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
At SureStay Plus Hotel by Best Western Reno Airport, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find free WiFi and 39-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4,400 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: USD 12.00 per day
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
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Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

What's there to do within easy reach of SureStay Plus Hotel by Best Western Reno Airport?

This hotel is located in Reno, close to Grand Sierra Resort Casino, Peppermill, and Atlantis Casino. You'll also find Truckee River and National Automobile Museum within a short drive.

Will I be able to park at SureStay Plus Hotel by Best Western Reno Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 12.00 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does SureStay Plus Hotel by Best Western Reno Airport have a casino at the property?

No, SureStay Plus Hotel by Best Western Reno Airport doesn't have a casino.

Is there an indoor pool at SureStay Plus Hotel by Best Western Reno Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about SureStay Plus Hotel by Best Western Reno Airport?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does SureStay Plus Hotel by Best Western Reno Airport have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Plus Hotel by Best Western Reno Airport have a restaurant that serves breakfast?

Yes, SureStay Plus Hotel by Best Western Reno Airport serves breakfast for a surcharge at Plaza Court.

Does SureStay Plus Hotel by Best Western Reno Airport allow pets to stay free of charge?

No, pets aren't allowed at SureStay Plus Hotel by Best Western Reno Airport though service animals are welcome.

Does SureStay Plus Hotel by Best Western Reno Airport have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to SureStay Plus Hotel by Best Western Reno Airport?

The closest major airport to SureStay Plus Hotel by Best Western Reno Airport is Reno Tahoe Intl. Airport (RNO), which is within a mile. Another top airport is Truckee, CA (TKF-Truckee Tahoe), which is around 23.5 mi away.

Can I book a room with a balcony at SureStay Plus Hotel by Best Western Reno Airport?

No, there aren't any guestrooms with balconies at SureStay Plus Hotel by Best Western Reno Airport.

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 479 out of 1044 reviews
Rating 8 - Good. 307 out of 1044 reviews
Rating 6 - Okay. 143 out of 1044 reviews
Rating 4 - Poor. 70 out of 1044 reviews
Rating 2 - Terrible. 45 out of 1044 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

clarence

Stayed 1 night in May 2025

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Frederick

Fair value for the cost.

Not the most comfortable mattress. Lots of noise audible from the upstairs. Convenient location.
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jhoan

Liked: Cleanliness, staff & service, property conditions & facilities
Good to stay
Stayed 1 night in Apr 2025

8/10 Good

Jesus, Vero Beach

Stayed 1 night in Mar 2025

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Jamie

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The staff was discussing how they won’t do early check in’s as I was standing at the desk getting an early check in. A gentleman tried to tell this Hispanic female employee that a customer was there but she carried on how it was an inconvenience to the staff. She was not that friendly remainder of my time there but the other staff was great. That whole incident right at check in was a huge turn off. They had ignored me for about 3 mins with that discussion while I quietly waited to be helped. And even when the other young lady was helping me check in early this other lady was just rude and obviously wanting me to hear her as if I was somehow going to ruin her day. My room was def ready as well so she was def putting on a show.
Stayed 4 nights in Apr 2025

6/10 Okay

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A typical airport hotel, clean and easy to get to and from airport
Stayed 1 night in Mar 2025

6/10 Okay

Timm

Traveled with family
Disliked: Staff & service
Ok. Not great
Stayed 3 nights in Apr 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Outdated but bed was comfortable room was large and it was very quiet
Stayed 1 night in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the fire alarm going off
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service

3 night stay at best western

It’s a good place to stay for a quick trip. The elevator was not working, so we did have to the stairs. The shower was hard to use due to how old the material is. Almost had to pull the knob off in order for it to work. The sinks knob’s were also coming off, so we had to be light when handling the sink. The customer service was superb.
Stayed 2 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access with shuttle
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Rick C

Stayed 3 nights in Mar 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Stephen

In house Indian restaurant was unique
Stayed 1 night in Mar 2025

10/10 Excellent

Service

Stayed 1 night in Mar 2025

10/10 Excellent

Dianna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Had a cocktail at the bar. Room was quiet and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sure Stay place

The place is older, but clean and comfortable. It is in a less busy neighborhood, which is nice for parking.
Stayed 1 night in Mar 2025

8/10 Good

Walt

Stayed 1 night in Mar 2025