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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Hotel with free parking, near Reno-Sparks Convention Center

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Property preview
Exterior
Meeting facility
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly

Explore the area

View in a map
1981 Terminal Way, Reno, NV, 89502
  • Place, Reno-Sparks Convention Center
    ‪2 min drive‬
  • Place, Grand Sierra Resort Casino
    ‪2 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(127 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

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Premium bedding, pillowtop beds, in-room safe, desk

Grand Sierra Resort and Casino

Reno
  • Pool
  • Hot Tub
  • Spa
  • Free airport shuttle
8.2 out of 10, Very Good, 8,544 reviews
$98 nightly
The price is $113
Nov 16 - Nov 17
Total with taxes and fees
Grand Sierra Resort and Casino

About the neighborhood

Reno

Located in Reno/Tahoe Airport, SureStay Plus Hotel by Best Western Reno Airport is within a few miles (5 km) of popular sights such as Reno-Sparks Convention Center and National Automobile Museum. This hotel has 265 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Atlantis Casino - 2 min drive - 1.8 miles
  • Reno-Sparks Convention Center - 2 min drive - 2.1 miles
  • Grand Sierra Resort Casino - 2 min drive - 1.6 miles
  • Peppermill - 4 min drive - 2.3 miles
  • National Bowling Stadium - 6 min drive - 4.7 miles

Getting around

  • Reno Station - 11 min drive
  • Reno Tahoe Intl. Airport (RNO) - 2 min drive

Restaurants

  • ‪Reno Draft House - ‬12 min walk
  • ‪Timber Ridge - ‬7 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Jack in the Box - ‬17 min walk
  • ‪Mountain House Diner - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

Hotel with free parking, near Reno-Sparks Convention Center
At SureStay Plus Hotel by Best Western Reno Airport, guests have access to a gym, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find free WiFi and 39-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4,400 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per day
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: USD 12.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

What's there to do within easy reach of SureStay Plus Hotel by Best Western Reno Airport?

This hotel is situated in Reno/Tahoe Airport, close to Grand Sierra Resort Casino, Peppermill, and Atlantis Casino. You'll also find Truckee River and National Automobile Museum within a short drive.

How much does it cost to stay at SureStay Plus Hotel by Best Western Reno Airport?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Reno Airport on Nov 10, 2025 start from $84.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Plus Hotel by Best Western Reno Airport?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 12.00 per day. Accessible parking and free RV/bus/truck parking are also available for guests.

Does SureStay Plus Hotel by Best Western Reno Airport have a casino at the property?

No, SureStay Plus Hotel by Best Western Reno Airport doesn't have a casino.

Is there an indoor pool at SureStay Plus Hotel by Best Western Reno Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at SureStay Plus Hotel by Best Western Reno Airport?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does SureStay Plus Hotel by Best Western Reno Airport have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Plus Hotel by Best Western Reno Airport have a restaurant that serves breakfast?

Yes, SureStay Plus Hotel by Best Western Reno Airport serves breakfast for a surcharge at Plaza Court.

Does SureStay Plus Hotel by Best Western Reno Airport allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Plus Hotel by Best Western Reno Airport for a fee of USD 20 per accommodation, per day.

Are there connecting rooms at SureStay Plus Hotel by Best Western Reno Airport?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to SureStay Plus Hotel by Best Western Reno Airport?

The closest major airport to SureStay Plus Hotel by Best Western Reno Airport is Reno Tahoe Intl. Airport (RNO), which is within a mile. Another top airport is Truckee, CA (TKF-Truckee Tahoe), which is around 23.5 mi away.

Can I book a room with a balcony at SureStay Plus Hotel by Best Western Reno Airport?

No, at SureStay Plus Hotel by Best Western Reno Airport, there aren't any guestrooms that list a balcony.

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 545 out of 1233 reviews
Rating 8 - Good. 354 out of 1233 reviews
Rating 6 - Okay. 191 out of 1233 reviews
Rating 4 - Poor. 87 out of 1233 reviews
Rating 2 - Terrible. 56 out of 1233 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Disliked: Property conditions & facilities
old, tired and noisy
Stayed 1 night in Oct 2025

2/10 Terrible

Joseph

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Angela

Traveled with family
Liked: Staff & service, amenities
Close to the airport. Stayed based on reviews. Easy to park. Overall decor inside and out would benefit from an update. Super nice staff and yummy restaurant.
Stayed 1 night in Aug 2025

4/10 Poor

Carla

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Let's just say not at I expected. I always thought Best Westerns were a good value and a decent stay. They are no better than a Motel 6 these days.
Stayed 4 nights in Aug 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Carl

Room was kind of dirty and noisy
Stayed 1 night in Jul 2025

6/10 Okay

sandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

meh

Stayed 1 night in Jul 2025

8/10 Good

John, Carson City

Older but clean property, older type air and heat without thermostat, but stayed cool throughout our stay. Close to freeway on one side of building so its a little noisy. Cool and secluded central area with pool and trees.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Aug 2025

10/10 Excellent

Darin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good food. Nice clean bed. Professional staff
Stayed 1 night in Apr 2025

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Good food too. Friendly professional staff
Stayed 1 night in Jun 2025

10/10 Excellent

Shaleen Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel for the price especially. Rooms need a little updating but aren't bad. It's quiet. Staff was quick to get me all checked in.
Stayed 1 night in Aug 2025

10/10 Excellent

Melvin

Stayed 5 nights in Jul 2025

4/10 Poor

Urvashi, westbury

Traveled with family and small children
A room smelled of pets and wasn't clean at all.
Stayed 1 night in Aug 2025

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was right across the street from the airport. Staff was helpful and friendly. Unfortunately, the elevator near our room was out of order, so we had to drag our luggage further.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

8/10 Good

Linda, New Hyde Park

Liked: Cleanliness
Disliked: Property conditions & facilities
The best parts (and admittedly, the most important!) were the excellent LOCATION - basically "across the road" from the airport - and the free, fast, and convenient AIRPORT SHUTTLE - both ways. (My plane came in very late at night and I just needed a hotel room overnight before a drive to Lake Tahoe for an event.) The hotel shuttle drivers were so FRIENDLY, WELCOMING, and overall very HELPFUL, also expressed surprise and gratitude for the tip rather than making me feel it was expected or required. Their good attitude made up for the checkin slowness and the one unhelpful staff member who had a poor attitude towards me when I called from my room to ask about the Wi Fi which did not work when I tried multiple times. If I am just wanting to "Keep the main thing the main thing", the hotel was still good due to its location and airport shuttle service.
Stayed 1 night in Jul 2025

6/10 Okay

Javier

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel was affordable and very convenient for a convention I attended with friends, the cleanliness was fine. However, for the days I was there, the card lock closest to my room wouldn't work except the first time. On one of the nights, the card to our room wouldn't work, so we went to the front desk. The gentleman working there was sitting watching a computer, feet up on the desk, arms up and behind his back and didn't move or acknowledge us until a few seconds after we asked for help. It felt that we bothered him - there was no apology for the inconvenience or an ounce of customer service. On the other end, the lady that checked us in was extremely pleasant.
Stayed 2 nights in Jun 2025

10/10 Excellent

Celestine

Liked: Property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Kshitij

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tabitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. But with as many rooms as it has avaiable there was 3 washing machines with one of those machines broken. There was also a lack of signage getting around this large hotel.
Stayed 4 nights in Jul 2025

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