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Grand Sierra Resort and Casino

4.0 out of 5.0

Recent guest reviews

We checked in at 9pm and our room wasn't ready. We had to eat, so we at in the cafe, food was good. Waitress was very nice. At 10pm we checked back, still wasn't ready so they upgraded us to a suite which was very nice. The downside to this stay for graduation at UNR, was the pool wasn't open and for $200 we were there for 14 hours. I am not a gambler, so I wouldn't recommend this type of hotel for someone like me but if you do like that kind of thing, this is a nice spot.

The newly remodeled rooms were gorgeous and very comfortable!

Very large hotel resort with lots to do and lots of people

This hotel is still new, the food is good and the services are excellent too, the most important : The room is very comfortable too. We had a very good view room at the main tower.

Room was dirty..found someone's floss stick under the nightstand. Gross!!! Bathroom was nice but I can tell they didn't clean the walls...saw some brown stuff on the marble wall. Gross! The hair dryer bag had white stains on it! Gross! Bed sheets are white but I saw some stains on pillow sheets! And back to where I found someone's floss stick, there was crumbs under the nightstand I can tell housekeeping didn't vaccum properly...all this the first time I stepped in our room! Oh and my kids white socks where stained after walking on the carpet in the room...they need to work on the cleaning

This is a great place to bring your kids of any age. There's a bowling alley, racetrack, pool, spa, shopping area, laser tag; what more could you want? The only problem with the hotel is that the beds are so hard, you might as well sleep on the floor. Hotel staff are friendly, and the room was very clean, quiet, and spacious; there are plenty of places to eat at a reasonable price. I would recommend this hotel because there's so much to do, but bring your own mattress pad, lol.

I had an interesting experience while checking in. I was traveling with two colleagues and we all had the same type of room reserved. I was second in line out of the three of us, but both my colleagues were upgraded to suites whereas I was left in a standard room. The room was fine, but I still felt slightly mistreated, given the nice rooms everyone else in my party got. Regarding my room, the bed was very comfortable, the shower was good, and the room and bathroom were clean. However, I did find the TV size uncomfortably small and the TV made annoying clicking sounds for several minutes after turning it off. On the third day of my stay there was a slight odor in the room. It seemed to come from the HVAC unit, but it could have come from outside as I had left the air ducts to the outside open. The hotel has just about everything, casino, movie theater, bowling, restaurants, pool, and I think there was even laser tag. Overall, I would recommend this hotel, but I did feel that the hotel staff treated me unfairly during check-in.

Plenty to do. Good restaurant choices and convenient to everything.

Really nice hotel with friendly staff. I would definitely recommend staying there.

Commons areas smell cigarette... is very uncomfortable

We have stayed here many time we wouldn't want to stay anywhere else

Needs essentials microwave and mini fridges. Besides that everything was nice ,room was clean comfortable beds great food .

Stayed one night in a Summit room and one night in a Concierge room. Slightly higher cost but exactly the same room as a Summit room! We usually stay at a different hotel but decided to try the GSR due to the convenience of location and the extremely reasonable price. Rooms were decent for the price.

Close to airport, free shuttle and room was clean. Can't complain at all, checked in at 10pm so there was a bit of a line. Lex nightclub was cool spot, thanks GSR.

Flew out to RENO to see the Brian Setzer Orchestra at the Grand Sierra Resort on 23 December The hotel staff were very helpful and friendly. Accommodations were spacious, clean, modern and moderately priced.... there were a lot of families staying Great dining options to include room service, family style buffet , casual dining restaurants and upscale restaurants. There is an arcade for kids, mini golf, and go carts. The Casino is huge and has a smoking allowed half and a non smoking half.,,,, And a high roller area Lots of black jack.... single deck and 6 deck.... The only downer was that I never won .....lol

Remodeled rooms are very clean and comfortable. I like to spend time in the spa, their facial and other services are double price compared to outside salons but the environment, jacuzzi, and other facilities can hold me there relaxing for many hours and that's what I need.

Great experience. Fast and friendly front desk. Staff was accommodating.

Found hairs on the bed. The bed liners are used. It look like the bed just got clean up after the guest left. They don't change new liners! Very disappointed about a four star hotel. I'm never stay again.

Very nice overall experience had a great time would highly recommend to friends not to mention the buffet great

Very clean, friendly staff, great food. Concert venue was awesome

2500 E 2nd St Reno NV

National Automobile Museum is within 2 miles (3 km) of Grand Sierra Resort and Casino while other popular attractions such as Nevada Museum of Art are within 3 miles (5 km). This 1990-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 12 restaurants. On a river, it's also near National Bowling Stadium and Fleischmann Planetarium and Science Center.


Dining

This resort is home to 12 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 3 coffee shops/cafés. For your convenience, a cooked-to-order breakfast is available for a fee.


All 1990 air-conditioned rooms provide phones, ironing boards, and desks. 42-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. In-room massages are available.

Rooms


Property features

Guests of Grand Sierra Resort and Casino have access to a full-service spa, a casino, and a nightclub. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this ski resort include an outdoor pool, a 24-hour fitness center, and a spa tub.

Room options

Summit King/Queen Room

King 1 | Queen 2 | Sleeps 4

Summit Deluxe Room

King 1 | Sleeps 4

Concierge King/Queen Room

King 1 | Queen 2 | Sleeps 4

Guest reviews for Grand Sierra Resort and Casino

Everyone (41) Business (117) Couples (286) Family (268) Friends (86) Other (69)
3

if you like a hotel/casino, this is a nice one

Everyone

We checked in at 9pm and our room wasn't ready. We had to eat, so we at in the cafe, food was good. Waitress was very nice. At 10pm we checked back, still wasn't ready so they upgraded us to a suite which was very nice. The downside to this stay for graduation at UNR, was the pool wasn't open and for $200 we were there for 14 hours. I am not a gambler, so I wouldn't recommend this type of hotel for someone like me but if you do like that kind of thing, this is a nice spot.

By , from Sunnyvale, ca on May 22, 2017

4

newly remodeled room!

Everyone

The newly remodeled rooms were gorgeous and very comfortable!

By , from Hollister CA on May 2, 2017

4

nice. large. crowded

Everyone

Very large hotel resort with lots to do and lots of people

By , from pocatello, ID on Apr 24, 2017

5

very good hotel staying

Everyone

This hotel is still new, the food is good and the services are excellent too, the most important : The room is very comfortable too. We had a very good view room at the main tower.

By , from San Francisco on Apr 17, 2017

3

ok but dirty

Everyone

Room was dirty..found someone's floss stick under the nightstand. Gross!!! Bathroom was nice but I can tell they didn't clean the walls...saw some brown stuff on the marble wall. Gross! The hair dryer bag had white stains on it! Gross! Bed sheets are white but I saw some stains on pillow sheets! And back to where I found someone's floss stick, there was crumbs under the nightstand I can tell housekeeping didn't vaccum properly...all this the first time I stepped in our room! Oh and my kids white socks where stained after walking on the carpet in the room...they need to work on the cleaning

By , from california on Apr 10, 2017

3

so much to do!

Everyone

This is a great place to bring your kids of any age. There's a bowling alley, racetrack, pool, spa, shopping area, laser tag; what more could you want? The only problem with the hotel is that the beds are so hard, you might as well sleep on the floor. Hotel staff are friendly, and the room was very clean, quiet, and spacious; there are plenty of places to eat at a reasonable price. I would recommend this hotel because there's so much to do, but bring your own mattress pad, lol.

By , from N. California on Apr 2, 2017

4

all inclusive hotel

Everyone

I had an interesting experience while checking in. I was traveling with two colleagues and we all had the same type of room reserved. I was second in line out of the three of us, but both my colleagues were upgraded to suites whereas I was left in a standard room. The room was fine, but I still felt slightly mistreated, given the nice rooms everyone else in my party got. Regarding my room, the bed was very comfortable, the shower was good, and the room and bathroom were clean. However, I did find the TV size uncomfortably small and the TV made annoying clicking sounds for several minutes after turning it off. On the third day of my stay there was a slight odor in the room. It seemed to come from the HVAC unit, but it could have come from outside as I had left the air ducts to the outside open. The hotel has just about everything, casino, movie theater, bowling, restaurants, pool, and I think there was even laser tag. Overall, I would recommend this hotel, but I did feel that the hotel staff treated me unfairly during check-in.

By , from Oklahoma on Mar 29, 2017

4

hotel has everything. close to the airport.

Everyone

Plenty to do. Good restaurant choices and convenient to everything.

By on Mar 9, 2017

5

really nice hotel

Everyone

Really nice hotel with friendly staff. I would definitely recommend staying there.

By , from Hawaii on Feb 13, 2017

3
Everyone

Commons areas smell cigarette... is very uncomfortable

By on Feb 8, 2017