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Recent guest reviews

Very friendly staff, nice clean room

The staff and hotel were amazing as always!

I arrived late in the evening after reserving the room online. Since I was late, they had to find a room for me. What I got was a suite on the 20th floor. It was a beautiful room. The bed was comfortable and the shower was great! I didn’t get a chance to use any of the facilities as this was a quick stay, but the property was great!

Staff was very friendly overall. The cafe was the only area where wait staff was not as friendly and fast. Hotel was very clean. Bowling alley lanes were broken down or keep breaking during game. Arcade most of the games were broken. Rooms were very clean and extremly nice.

So much to do, staff was so helpful and positive. Thank you for a wonderful visit.

Check in was horrible. I had to wait int the lobby for 2 hours with kids for our room to be ready which was added 5pm

Everything was nice and clean. Family friendly. Easy to get around.

Nice views of the airport & mountains, nice pools. No wash cloths & staff failed to provide any til third night there, WiFi didn’t work, the casinos wreaked of thick cigarette smoke, the hallways to our room looked haunted.

Awesome!!!! Just wish there was better dining options.

The hotel itself.

Room was very spacious, clean, modern and comfortable. Dining choices were a bit limited, in number, and the amount of time they opened. Overall a nice place to stay. Unfortunately, they’ve gone the way of the “resort fee” scam to inflate low advertised prices, but still a good value, even with the fee. I’d stay again.

Our first time at the resort was amazing! Parking was easy, the rooms were spacious, clean, and the beds were comfy! Many dining options and the staff is delightful!

Clean and modern

This is by far the best resort and casino in Reno NV. I enjoyed my stay over Easter with plenty to do. The Grand Buffet was great, the room was great, and the staff were great. Part of the pool was closed, however there were plenty of things to do and everything is close by. I will return.

Great stay

Great place, casino smaller than other places I stayed , kid friendly

Customer service was very bad at check-in my husband has a bad leg and they made him keep walking back-and-forth to the front desk it took them over an hour to get us checked in even though I had his drivers license in my hand they refused to check us in even though they could see him sitting in a chair just a few feet away I explained he had a bad leg but the staff at the front desk are extremely unhelpful, finally when we made the trip up to our room the room door would not open, I called down to the front desk to see if they could send someone up to bring us a key they refused I explain to them my husband had a handicap and was difficult for him to walk they still refused , I’m disappointed that Orbitz does not research this property better before sending people to somewhere that does not have a good customer service I’m disappointed in Orbitz and I’m disappointed in that hotel

amazing place for children to be,lots of activities,

E 2nd St Reno NV

Hotel highlights

  • Walking distance to Grand Sierra Resort Casino
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Grand Sierra Resort Casino is a short stroll from Grand Sierra Resort and Casino, and other popular attractions like Greater Nevada Field are within a couple of miles (3 km). This 1990-room, 4-star resort has a full-service spa, a casino, and 12 restaurants.


Dining

This resort is home to 12 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafes.


Rooms

42-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other amenities include phones, ironing boards, and desks.


Property features

Guests of Grand Sierra Resort and Casino have access to a full-service spa, a casino, and a nightclub. Free valet and self parking are available—or if you're not driving, take the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this spa resort include a 24-hour gym, a sauna, and free WiFi in public areas.

Room options

Summit Queen

2 Queen Beds | Sleeps 4

Concierge Queen (Adults 18+ Only)

2 Queen Beds | Sleeps 4

The A King

1 King Bed | Sleeps 4

Summit King

1 King Bed | Sleeps 4

Guest reviews for Grand Sierra Resort and Casino

Everyone (94) Couples (38) Family (69)
5
Family

Very friendly staff, nice clean room

By on Jun 22, 2022

Review comment responded on Jun 23, 2022

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

The staff and hotel were amazing as always!

By on Jun 20, 2022

Review comment responded on Jun 23, 2022

Thanks for staying with us. We appreciate your feedback!

5
Business Business

I arrived late in the evening after reserving the room online. Since I was late, they had to find a room for me. What I got was a suite on the 20th floor. It was a beautiful room. The bed was comfortable and the shower was great! I didn’t get a chance to use any of the facilities as this was a quick stay, but the property was great!

By on Jun 19, 2022

Review comment responded on Jun 20, 2022

We are thrilled to hear your stay was grand! Thank you for your feedback!

4
Family with small children

Staff was very friendly overall. The cafe was the only area where wait staff was not as friendly and fast. Hotel was very clean. Bowling alley lanes were broken down or keep breaking during game. Arcade most of the games were broken. Rooms were very clean and extremly nice.

By on Jun 16, 2022

Review comment responded on Jun 16, 2022

We appreciate your feedback. Thank you for choosing the Grand Sierra Resort!

5
Partner Couples

So much to do, staff was so helpful and positive. Thank you for a wonderful visit.

By on Jun 14, 2022

Review comment responded on Jun 15, 2022

Thank you for your feedback. We look forward to hosting you again in the future.

1
Family with small children

Check in was horrible. I had to wait int the lobby for 2 hours with kids for our room to be ready which was added 5pm

By on Jun 14, 2022

Review comment responded on Jun 15, 2022

Thank you for your feedback. I apologize for long wait and have advised our Front Desk. We will strive to do better in the future.

5
Partner Couples

Everything was nice and clean. Family friendly. Easy to get around.

By on Jun 13, 2022

Review comment responded on Jun 15, 2022

Thanks for staying with us. We appreciate your feedback!

3
Everyone

Nice views of the airport & mountains, nice pools. No wash cloths & staff failed to provide any til third night there, WiFi didn’t work, the casinos wreaked of thick cigarette smoke, the hallways to our room looked haunted.

By on Jun 7, 2022

Review comment responded on Jun 9, 2022

We appreciate your feedback and will work hard to address your concerns. Thank you for choosing the GRAND SIERRA RESORT!

5
Family

Awesome!!!! Just wish there was better dining options.

By on May 22, 2022

Review comment responded on Jun 10, 2022

We appreciate your feedback. Thank you for choosing the GRAND SIERRA RESORT!

4
Everyone

The hotel itself.

By on May 19, 2022

Review comment responded on Jun 10, 2022

We appreciate your feedback. Thank you for choosing the GRAND SIERRA RESORT!

Grand Sierra Resort and Casino

2500 E 2nd St, Reno, NV 89595
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