I really enjoyed the stay because everyone was nice and professional. I really enjoyed the cleaniness of the property and the stay was peacefull and quiet.
Seemed as good as it gets during the covid. A little challenging to get to even though right off the freeway
Great room, comfy beds, big bathrooms, clean. Couldn’t really ask for more. And the included breakfast was definitely better than most. All in all would stay here again.
Honestly we just needed a place to sleep on the way to our destination. We arrived late, around midnight, and asked about the pool. It was closed. The woman at the desk was friendly and helpful and offered to open the pool for us. We reluctantly declined. The room was clean and the beds were comfortable. We like to stay at HIE because the rooms are usually comfortable and we love the free breakfast. Naturally we were disappointed that there was no hot breakfast due to the covid nonsense but we were able to get their signature cinnamon rolls so all was not lost. Over all it was a positive experience.
It was very nice. I would go back and stay an again.
this hotel is outdated the furniture phones lamps are at least 10 years old, the breakfast is very plain,taste less, very very expensive for a 10 year old hotel and tasteless food.
My family really happy about the hotel because of the room so clean, breakfast is delicious, and good service. I will come stay again for sure.
24 hour coffee was really appreciated when we left at 4am.
Property is new and very clean. It has a small pool and gym if interested. Breakfast starts at 6am and has a good selection of food. Pretty close to the airport and a good choice for short stays.
We were hoping for outdoor pool. Breakfast cinnamon rolls were very good.
Very comfortable bed. Slept like a rock. Hotel breakfast was another bonus. Lots of hot choices and even mini cinnabuns!
In the middle of Reno, easy access to all the casinos
Very nice place to stay. Super convenient to airport. The staff were outstanding -- gave me a ride to a restaurant downtown and then picked me up at the Atlantis. Just very nice peeps. The room was nothing special, but quite clean. VERY tall ceilings (I was on the first floor). The only downside is that the internet was quite slow. (I got faster downloads on my phone). Also, nothing within short walking distance. Neighborhood is not conducive to walking around either.
Room and amenities were all good, as we expect from Holiday Inn Express. However, one of the staff targeted our family and kids when there were supposed noise complaints. Pam woke our whole family up before 7:30am to ask us to keep our kids from running around, claiming that she received many noise complaints and we were the only ones with kids. We told her we had all been sleeping, and not only did she not apologize for waking us, she just reiterated that we were the only ones with kids that she knew of. What made it worse was that during breakfast, we saw 3 other families with kids! Needless to say, she ruined our experience.
Good service, comfortable room, love the whirlpool tub. Close to shopping amenities, restaurants, airport. Breakfast hours extend later for you late sleepers. Fresh cookies and coffee all day.
Very pleasant. Staff helpful and shuttle available for airport.
Grand Sierra Resort Casino is within 2 miles (3 km) of Holiday Inn Express & Suites Reno, an IHG Hotel while other popular attractions such as National Bowling Stadium are within 3 miles (5 km). This 98-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM.
All of Holiday Inn Express & Suites Reno, an IHG Hotel's 98 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 36-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Free weekday newspapers, free local calls, and hair dryers are also standard. Housekeeping is available on request.
Guests staying at Holiday Inn Express & Suites Reno, an IHG Hotel enjoy an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
I really enjoyed the stay because everyone was nice and professional. I really enjoyed the cleaniness of the property and the stay was peacefull and quiet.
Seemed as good as it gets during the covid. A little challenging to get to even though right off the freeway
Great room, comfy beds, big bathrooms, clean. Couldn’t really ask for more. And the included breakfast was definitely better than most. All in all would stay here again.
Honestly we just needed a place to sleep on the way to our destination. We arrived late, around midnight, and asked about the pool. It was closed. The woman at the desk was friendly and helpful and offered to open the pool for us. We reluctantly declined. The room was clean and the beds were comfortable. We like to stay at HIE because the rooms are usually comfortable and we love the free breakfast. Naturally we were disappointed that there was no hot breakfast due to the covid nonsense but we were able to get their signature cinnamon rolls so all was not lost. Over all it was a positive experience.
It was very nice. I would go back and stay an again.
this hotel is outdated the furniture phones lamps are at least 10 years old, the breakfast is very plain,taste less, very very expensive for a 10 year old hotel and tasteless food.
