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Holiday Inn Express & Suites Reno

2.5 out of 5.0

Recent guest reviews

Very nice place to stay. Super convenient to airport. The staff were outstanding -- gave me a ride to a restaurant downtown and then picked me up at the Atlantis. Just very nice peeps. The room was nothing special, but quite clean. VERY tall ceilings (I was on the first floor). The only downside is that the internet was quite slow. (I got faster downloads on my phone). Also, nothing within short walking distance. Neighborhood is not conducive to walking around either.

Room and amenities were all good, as we expect from Holiday Inn Express. However, one of the staff targeted our family and kids when there were supposed noise complaints. Pam woke our whole family up before 7:30am to ask us to keep our kids from running around, claiming that she received many noise complaints and we were the only ones with kids. We told her we had all been sleeping, and not only did she not apologize for waking us, she just reiterated that we were the only ones with kids that she knew of. What made it worse was that during breakfast, we saw 3 other families with kids! Needless to say, she ruined our experience.

Good service, comfortable room, love the whirlpool tub. Close to shopping amenities, restaurants, airport. Breakfast hours extend later for you late sleepers. Fresh cookies and coffee all day.

Very pleasant. Staff helpful and shuttle available for airport.

Hotel was great, will stay there again! Good location!

We stayed just for the night and had a great experience. The hotel provided a delicious hot breakfast and offered on time shuttle pick up and drop off to distances up to 3 miles. Downtown Reno is within this driving distance. The hotel was well maintained and the staff went above and beyond to meet our needs and provide top quality customer service. If I ever go back to Renl , this will be the hotel I chose to stay at again.

Reservations and checkout were a breeze. I asked for a particular kind of room and was given just what I asked for. Room was very clean and comfortable, and the air conditioning worked very well. Nice in-room amenities like a hair dryer, coffee/tea maker, microwave and refrigerator. Microwave had no instructions and the keypad was not helpful. Had easy and uncrowded parking. Close to central Reno. Quiet area and rooms were pretty well insulated from sound from adjoining rooms. Kind of pricy, but the breakfast was O.K. Will probably stay there again if I can find a sale or discount on the room.

We had a great stay at this hotel. It isn't fancy but it met our needs.

The Pool was small and the Hot tub was not hot enough. Breakfast was good but could use more fruit options.

Very good hotel, we will stay again when in Reno. One of the newer hotels available.

We always feel like we are at home here! Our family always stays at Holiday Inn Expess!

we just stayed for one night for a wedding. would stay here again. everything was great rooms were clean and staff was very helpful

We were in town for a track meet. We were looking for somewhere close, quiet, and comfortable. This hotel was perfect- and the service was second to none. The gentleman at the front desk made sure personally that all of our needs were met from waters while we studied in the lobby to fresh cookies. The breakfast was great too!! Had a great stay!!!

Nice place,good amenities,looks like its a newer place, everything was clean, wifi in room a little shaky, treadmills didnt work, other than that, excellent stay.

2375 Market Street Reno NV

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Holiday Inn Express & Suites Reno places you within 3 miles (5 km) of popular attractions like National Automobile Museum and Nevada Museum of Art. This hotel has 98 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. National Bowling Stadium and Fleischmann Planetarium and Science Center are also near this Reno hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Holiday Inn Express & Suites Reno's 98 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include free newspapers, free local calls, and hair dryers.


Property features

At Holiday Inn Express & Suites Reno, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle at scheduled times. Multilingual staff is on hand to answer questions. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.

Room options

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Reno

Everyone (3) Business (2) Couples (3) Family (5) Friends (1)
4

very nice business hotel. fantastic staff.

BusinessTravelers

Very nice place to stay. Super convenient to airport. The staff were outstanding -- gave me a ride to a restaurant downtown and then picked me up at the Atlantis. Just very nice peeps. The room was nothing special, but quite clean. VERY tall ceilings (I was on the first floor). The only downside is that the internet was quite slow. (I got faster downloads on my phone). Also, nothing within short walking distance. Neighborhood is not conducive to walking around either.

By , from LAX on Feb 1, 2017

4

stay would've been good but we felt targeted

Everyone

Room and amenities were all good, as we expect from Holiday Inn Express. However, one of the staff targeted our family and kids when there were supposed noise complaints. Pam woke our whole family up before 7:30am to ask us to keep our kids from running around, claiming that she received many noise complaints and we were the only ones with kids. We told her we had all been sleeping, and not only did she not apologize for waking us, she just reiterated that we were the only ones with kids that she knew of. What made it worse was that during breakfast, we saw 3 other families with kids! Needless to say, she ruined our experience.

By , from CA on Oct 17, 2016

4
Everyone

Good service, comfortable room, love the whirlpool tub. Close to shopping amenities, restaurants, airport. Breakfast hours extend later for you late sleepers. Fresh cookies and coffee all day.

By on Oct 11, 2016

5

university graduation

Everyone

Very pleasant. Staff helpful and shuttle available for airport.

By on May 21, 2016

5

great

Families

Hotel was great, will stay there again! Good location!

By on Jul 21, 2014

5

great experience

Families

We stayed just for the night and had a great experience. The hotel provided a delicious hot breakfast and offered on time shuttle pick up and drop off to distances up to 3 miles. Downtown Reno is within this driving distance. The hotel was well maintained and the staff went above and beyond to meet our needs and provide top quality customer service. If I ever go back to Renl , this will be the hotel I chose to stay at again.

By on Jun 2, 2014

4

good place to stay

BusinessTravelers

Reservations and checkout were a breeze. I asked for a particular kind of room and was given just what I asked for. Room was very clean and comfortable, and the air conditioning worked very well. Nice in-room amenities like a hair dryer, coffee/tea maker, microwave and refrigerator. Microwave had no instructions and the keypad was not helpful. Had easy and uncrowded parking. Close to central Reno. Quiet area and rooms were pretty well insulated from sound from adjoining rooms. Kind of pricy, but the breakfast was O.K. Will probably stay there again if I can find a sale or discount on the room.

By on Oct 23, 2013

5

fantastic

Couples

We had a great stay at this hotel. It isn't fancy but it met our needs.

By on Sep 3, 2013

4

good, but pool was small

Families

The Pool was small and the Hot tub was not hot enough. Breakfast was good but could use more fruit options.

By on May 11, 2013

5

great reno stay

Couples

Very good hotel, we will stay again when in Reno. One of the newer hotels available.

By on Apr 1, 2013