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Recent guest reviews

Easy check-in.

Older property but very clean and well kept. Michael at the front desk was very pleasant and welcoming. Room was huge.

Enjoyed the property. Parking is a bit awkward. Accessing the elevator from the parking levels with luggage is a pain. you have to go all the way to the lobby then take a lobby elevator up to your room. We accidentally took the service elevator and that wound up working out GREAT! The hotel should allow guests to use the service elevator to take luggage to their room from the parking levels.

Great location great staff Great view Awesome pool

This hotel was very nice! Inside is nice everything nice to look at cause of the decor the rooms come with everything you need microwave fridge and extra pillows and coffee maker! Also is downtown walking distance to a lot of places! The older couple that were there they were super friendly as well they have a heated indoor pool!!! I would defiantly recommend this place and book again here! The only bad thing is the weird parking but other than that 5 stars

Close to main casinos. Super clean and awesome staff. Second year here and same great service. Room was spacious with a great view, I love the giant window.

I love this hotel Great area and feels friendly and safe Plus love the old fashioned appearance I stay here every time I come to reno

Friendly staff, pleasant check-in, very helpful. Room was very clean and comfortable. Bed was excellent-- four big pillows. Nice shower head, nice sink. The pool area was nice (open with some COVID-19 limitations). The area is right next to Reno's "River Walk", a neighborhood providing a break from the downtown casinos. It is a lovely neighborhood and nothing bad ever happens there. I liked the hotel and would come again.

The best part is that this facility is all non-smoking, including the hotel lobby.

I love the location and antique furnishings Also loved the breakfast

WISH THEY WOULD BRING BACK THE JACUZZI ! TOO MANY KIDS IN THE POOL !

I love this hotel It is convenient The people are so friendly and the new breakfast is amazing

West Street Reno NV

Hotel highlights

  • Walking distance to Club Cal-Neva Casino
  • Free WiFi in public areas
  • Fitness center
  • 24-hour business center

Located in Downtown Reno within a short walk of Club Cal-Neva Casino, Plaza Resort Club is within 2 miles (3 km) of other popular sights such as Riverwalk District. Each of the 103 rooms at this 3.5-star hotel includes a refrigerator, a microwave, and a coffee maker.


Rooms

Plaza Resort Club's 103 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. For entertainment, guests can expect to find flat-screen TVs. Other amenities include free long-distance calls, free local calls, and hair dryers.


Property features

Guests of Plaza Resort Club enjoy a gym, free WiFi in public areas, and a 24-hour business center. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area. Additional amenities include a computer station, a terrace, and an ATM.

Room options

Regal King Room

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Double Queen Room

2 Queen Beds | Sleeps 4

Deluxe King Room, 1 King Bed with Sofabed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Plaza Resort Club

Everyone (17) Couples (3) Family (3)
5
Partner Couples

Easy check-in.

By on Mar 21, 2022

Review comment responded on Mar 23, 2022

Dear Maria, Expeditious, friendly service is the name of the game at Plaza Resort Club Hotel, so we're delighted to hear this was your experience. Thank you for commending our team's efforts and for staying with us. We look forward to relaying your praise, and we welcome you back soon for another exceptional visit!

5
Everyone

Older property but very clean and well kept. Michael at the front desk was very pleasant and welcoming. Room was huge.

By on Aug 2, 2021

Review comment responded on Aug 4, 2021

What a pleasure it was to host you at Plaza Resort Club Hotel! As you mentioned, we are an older facility; however, we take great pride in maintaining high standards in cleanliness and comfort, and we're thrilled our accommodations were to your satisfaction. We also can't wait to pass along your accolades to Michael, as he is truly a rockstar! Anytime your travels bring you to Reno, we hope you'll count on us for a cozy and welcoming stay!

4
Friends

Enjoyed the property. Parking is a bit awkward. Accessing the elevator from the parking levels with luggage is a pain. you have to go all the way to the lobby then take a lobby elevator up to your room. We accidentally took the service elevator and that wound up working out GREAT! The hotel should allow guests to use the service elevator to take luggage to their room from the parking levels.

By on Jun 7, 2021

Review comment responded on Jun 10, 2021

We are delighted to hear that you enjoyed your overall visit to Plaza Resort Club Hotel. Thank you for your review and suggestion. Our team will discuss your feedback to ensure that we are upholding our commitment to better guest satisfaction. We apologize for the inconvenience you had with accessing our elevator. Nevertheless, we would love to welcome you back again soon.

5
Partner Couples

Great location great staff Great view Awesome pool

By on Jun 5, 2021

Review comment responded on Jun 8, 2021

Thank you for your recent stay with us at Plaza Resort Club Hotel, and for taking the time to share your kind comments. We're thrilled to hear that you appreciated our excellent location, as well as the hospitable service our team provides. It's also great to know that you had the opportunity to enjoy the pool during your time with us. Thanks again, and it would be wonderful to welcome you back the next time you're in the area.

5
Family with small children Family

This hotel was very nice! Inside is nice everything nice to look at cause of the decor the rooms come with everything you need microwave fridge and extra pillows and coffee maker! Also is downtown walking distance to a lot of places! The older couple that were there they were super friendly as well they have a heated indoor pool!!! I would defiantly recommend this place and book again here! The only bad thing is the weird parking but other than that 5 stars

By on Mar 22, 2021

Review comment responded on Mar 25, 2021

Thank you for taking the time to let us know how much you enjoyed your stay. It is wonderful to hear you liked our amenity-filled, clean, comfortable accommodations and that our location was convenient for your needs. We look forward to welcoming you back when you are next in Reno.

4
Everyone

By on Mar 1, 2021

Review comment responded on Mar 12, 2021

Thank your for staying with us. We appreciate your feedback.

5
Family with small children

Close to main casinos. Super clean and awesome staff. Second year here and same great service. Room was spacious with a great view, I love the giant window.

By on Feb 12, 2021

Review comment responded on Feb 15, 2021

Comfortable accommodations and friendly staff are both essential to any visit, and to hear that this was your experience has us delighted. We're also thrilled that you loved the view, and we can't wait to welcome you back for another exceptional stay at Plaza Resort Club Hotel!

5
Family

I love this hotel Great area and feels friendly and safe Plus love the old fashioned appearance I stay here every time I come to reno

By , from Elko nevada on Dec 17, 2020

Review comment responded on Dec 18, 2020

Dear Kirin, It means a lot to see your perfect rating! We are happy you were pleased with our hotel and that you love the area as well. Thank you for being a familiar face, and we look forward to seeing you again!

4
Everyone

Friendly staff, pleasant check-in, very helpful. Room was very clean and comfortable. Bed was excellent-- four big pillows. Nice shower head, nice sink. The pool area was nice (open with some COVID-19 limitations). The area is right next to Reno's "River Walk", a neighborhood providing a break from the downtown casinos. It is a lovely neighborhood and nothing bad ever happens there. I liked the hotel and would come again.

By , from California on Sep 16, 2020

Review comment responded on Sep 18, 2020

We would love to welcome you back to Plaza Resort Club Hotel! From our cheerful and welcoming service to our clean, cozy rooms, refreshing pool, and prime location, we are proud of what we offer our guests. Your next stay will be even better, and we wish you all the best until then!

5
Everyone

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for staying with us. We appreciate your feedback. We hope you consider staying with again on your next visit to Reno!

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