Very beautifully appointed hotel. Really has the Reno spirit. Riverwalk is nice to see.
The rooms are roomier than typical hotel rooms and ours had a large fridge and microwave. Every staff member we interacted with (front desk, breakfast bar, housekeeping) was friendly and polite. The parking garage situation is a little weird (it's basically one way at a time), but we managed just fine.
I felt catfished by the photos and reviews of this hotel. The hotel looked nothing like the pictures online, pool closed, restaurants closed. Staff were very unfriendly. In order to leave the garage after 830pm you needed a special key and had to pay $75.
The property was very clean and within walking distance of a lot of restaurants, coffee shops etc. The property looks like it is stuck in the 1970’s and is pretty run down. The air conditioner would go out occasionally making the room pretty warm. The traffic and music at night could be heard through the windows.
Very surprised and pleased on the 7th floor were you will find pool/gym/bar. Cool vibe
$15 mimosa was a little steep, but overall great stay. 1/2-block to the riverwalk and restaurants, bars, coffee places.
Nice hotel, it matches its price.
Comfy room with a view of Reno area.
The Plaza Resort Club had a nice heated indoor pool and was within walking distance of many restaurants and casinos.
Easy check-in.
Older property but very clean and well kept. Michael at the front desk was very pleasant and welcoming. Room was huge.
Enjoyed the property. Parking is a bit awkward. Accessing the elevator from the parking levels with luggage is a pain. you have to go all the way to the lobby then take a lobby elevator up to your room. We accidentally took the service elevator and that wound up working out GREAT! The hotel should allow guests to use the service elevator to take luggage to their room from the parking levels.
Great location great staff Great view Awesome pool
This hotel was very nice! Inside is nice everything nice to look at cause of the decor the rooms come with everything you need microwave fridge and extra pillows and coffee maker! Also is downtown walking distance to a lot of places! The older couple that were there they were super friendly as well they have a heated indoor pool!!! I would defiantly recommend this place and book again here! The only bad thing is the weird parking but other than that 5 stars
Close to main casinos. Super clean and awesome staff. Second year here and same great service. Room was spacious with a great view, I love the giant window.
I love this hotel Great area and feels friendly and safe Plus love the old fashioned appearance I stay here every time I come to reno
Friendly staff, pleasant check-in, very helpful. Room was very clean and comfortable. Bed was excellent-- four big pillows. Nice shower head, nice sink. The pool area was nice (open with some COVID-19 limitations). The area is right next to Reno's "River Walk", a neighborhood providing a break from the downtown casinos. It is a lovely neighborhood and nothing bad ever happens there. I liked the hotel and would come again.
Located in Downtown Reno, Plaza Resort Club is within a few miles (5 km) of popular sights such as Grand Sierra Resort Casino and Peppermill. Each of the 103 rooms at this 3.5-star hotel includes a refrigerator, a microwave, and a coffee maker.
For entertainment, guests can expect to find flat-screen TVs. Refrigerators, microwaves, and coffee makers are also available.
Guests of Plaza Resort Club enjoy a gym, free WiFi in public areas, and meeting rooms. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area. Additional amenities include a 24-hour business center, a computer station, and a terrace.
Very beautifully appointed hotel. Really has the Reno spirit. Riverwalk is nice to see.
The rooms are roomier than typical hotel rooms and ours had a large fridge and microwave. Every staff member we interacted with (front desk, breakfast bar, housekeeping) was friendly and polite. The parking garage situation is a little weird (it's basically one way at a time), but we managed just fine.
Dear Corrine,It was a pleasure to host your recent stay at Plaza Resort Club Hotel. We're delighted to hear that you appreciated our spacious and fully-equipped accommodations, as well as the friendly hospitality our team provided. Thank you for sharing your comments, and we hope to have the opportunity to welcome you back the next time you're in the area.
I felt catfished by the photos and reviews of this hotel. The hotel looked nothing like the pictures online, pool closed, restaurants closed. Staff were very unfriendly. In order to leave the garage after 830pm you needed a special key and had to pay $75.
It's unfortunate to hear that you didn't have a good time with us, and we apologize for any disappointment in the service or accommodations received. We'll be sure to keep all your comments in mind as we continue to make changes for the future. Please come back and join us again soon.
The property was very clean and within walking distance of a lot of restaurants, coffee shops etc. The property looks like it is stuck in the 1970’s and is pretty run down. The air conditioner would go out occasionally making the room pretty warm. The traffic and music at night could be heard through the windows.
Dear Jennifer,Thank you for staying with us and taking the time to share your thoughts. We're glad our clean, convenient accommodations added to your experience. However, we apologize for any concerns about noise and the age of the property. We'll keep your comments in mind, and we hope to see you again should you be back in the area.
Thank you for staying with us. We appreciate your feedback.
Very surprised and pleased on the 7th floor were you will find pool/gym/bar. Cool vibe
Dear Alethia, Thank you for taking the time to share your experience with us! We're thrilled to hear you were pleasantly surprised by our fantastic amenities, and we appreciate you mentioning them to your fellow travelers. It was a pleasure to welcome you to Plaza Resort Club Hotel, and we hope to see you again soon.
$15 mimosa was a little steep, but overall great stay. 1/2-block to the riverwalk and restaurants, bars, coffee places.
Dear Brenden,Thank you for being our valued guest at Plaza Resort Club Hotel. It's wonderful you loved our convenient location in Reno, just a short walk from restaurants and bars. Rest assured, we've duly noted your input on our cocktail menu. We're grateful for your review, and we hope you will return in the future.
Nice hotel, it matches its price.
Dear Victor,It's always a pleasure hearing from our guests. We're glad you enjoyed your stay and appreciated our affordable rates. If your travels bring you back to the area, please come see us again.
Comfy room with a view of Reno area.
Dear James,Thank you so much for your positive review! Our cozy rooms and unforgettable views are worth coming back for, so hopefully, you'll return to Plaza Resort Club Hotel soon. We can't wait to make your next stay even better!
The Plaza Resort Club had a nice heated indoor pool and was within walking distance of many restaurants and casinos.
Dear Lindsay, Thank you for taking the time to leave us a review. We appreciate you shining the spotlight on our convenient location and relaxing pool. We appreciate you choosing Plaza Resort Club Hotel and hope you will be back to see us on your next visit to the area. Thank you again and safe travels!
Dear Dennis,Thank you for choosing Plaza Resort Club Hotel and sharing your experience with us. We're thrilled to hear that you enjoyed the ambiance of our hotel. We look forward to the opportunity to host you again and provide you with an even more memorable experience.