Unfortunately, I was not able to make it to the hotel due to my father's death. I contacted Orbitz to assist me with trying to get a refund, but the management at the hotel would not allow a full refund. Orbitz was great and showed some actual sympathy, but the folks at the Hampton Inn had none whatsoever. Given the circumstances of my father passing from COVID, I thought that they would understand, but instead, I was really disappointed. I will never stay at a Hampton Inn again!
I only booked for the indoor heated pool and jacuzzi. Plus free breakfast. For a Hampton inn this was a little run down .
The hide a bed was terrible. It was sloped from head to foot and sagging. We asked for a different room with 2 queens. We were told that all of the hide a beds are like that. Overall cleanliness was good. Desk staff was not particularly friendly.
Nice, comfortable room. Only bump was that one wall was shared with the kitchen, so we were awakened earlier than we had intended.
The couch was bed was terrible. It was uneven and bumpy. We ended up closing it back up and sleeping on the too short couch. You should advertise for 4 only.
When we came to our room, we needed to rest but the sink was clogged. Called front desk to give us another room, he said none was available. Service guy came and tried to fix the sink. It made a lot of noise when unclogging the sink. I had a migraine and it really bothered me and we couldn’t rest at all. He finally was able to fix the sink somewhat but it left unpleasant smell in the bathroom. I think it was from the drano he used to unclog it. Thank you for listening.
The staff were very professional yet friendly and warm. I was surprised when I saw how large my room was. The beds were soft and fluffy, super comfortable, and smelled like freshly washed linen. I really enjoyed my stay and was able to get some much needed rest after a cross country drive.
Everything was great but staff charged my wife almost $4.50 for two cup of noodles...ones you get for 2 for $1 @ local grocery.
The hampton inns are antiseptic, no personality whatsoever. no foliage, no flowers, cookie cutter beige decor. Rather industrial grim. Would not recommend them.
Clean and quiet. TV options very limited. Breakfast has improved over the last few visits. Good location for me.
Good, clean rooms for our stay. Breakfast is usual for the inns. Nice to have stores around for quick bites and water, snacks.
Quick overnight stay. Clean, quiet, comfortable bed and room, very friendly and helpful staff. A little difficult to find at night even with GPS. I will look for a Hampton hotel in the future when I travel.
Always clean with friendly staff and nice toiletrys comfybeds wth soft sheets wth a accomodating breakfast its always a sure bet
Staff was very helpful.Housekeeping was excellent.Location was excellent,close to our family members we were visiting.Very quiet.Very clean.Breakfast was delicious.
Excellent location in terms of finding the hotel from the freeway. Near shopping centers, movie theatre and lots of yummy restaurants (free breakfast should be free). Room was very nice and well appointed. Staff was very friendly and helpful. Fitness room just had two treadmills and some weights. Pool room was hogged by the minor children of guests and so I was unable to utilize except for early morning or late night when they were asleep and then it was not too appetizing to go in the pool after they had been in it all day, so we just skipped it.
Excellent stay for all five couples. Staff very nice and the breakfast was great. Very quiet and centrally located soouth of town between two great cities of Carson and Reno.
the room was clean, beds totally comfortable and breakfast was awesome.
Located in Reno/Tahoe Airport, Hampton Inn and Suites Reno is 2.3 mi (3.8 km) from Wolf Run Golf Club and within a 10-minute drive of Grand Sierra Resort Casino. This 85-room hotel has conveniences like free breakfast, an indoor pool, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:30 AM. Get a pick-me-up at the coffee shop/café.
All of Hampton Inn and Suites Reno's 85 air-conditioned rooms provide microwaves, refrigerators, and minibars. Guests can expect 32-inch TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.
Hampton Inn and Suites Reno features an indoor pool, a children's pool, and a fitness center. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, free WiFi in public areas, and conference space.
Unfortunately, I was not able to make it to the hotel due to my father's death. I contacted Orbitz to assist me with trying to get a refund, but the management at the hotel would not allow a full refund. Orbitz was great and showed some actual sympathy, but the folks at the Hampton Inn had none whatsoever. Given the circumstances of my father passing from COVID, I thought that they would understand, but instead, I was really disappointed. I will never stay at a Hampton Inn again!
I only booked for the indoor heated pool and jacuzzi. Plus free breakfast. For a Hampton inn this was a little run down .
The hide a bed was terrible. It was sloped from head to foot and sagging. We asked for a different room with 2 queens. We were told that all of the hide a beds are like that. Overall cleanliness was good. Desk staff was not particularly friendly.
Nice, comfortable room. Only bump was that one wall was shared with the kitchen, so we were awakened earlier than we had intended.
The couch was bed was terrible. It was uneven and bumpy. We ended up closing it back up and sleeping on the too short couch. You should advertise for 4 only.
When we came to our room, we needed to rest but the sink was clogged. Called front desk to give us another room, he said none was available. Service guy came and tried to fix the sink. It made a lot of noise when unclogging the sink. I had a migraine and it really bothered me and we couldn’t rest at all. He finally was able to fix the sink somewhat but it left unpleasant smell in the bathroom. I think it was from the drano he used to unclog it. Thank you for listening.
The staff were very professional yet friendly and warm. I was surprised when I saw how large my room was. The beds were soft and fluffy, super comfortable, and smelled like freshly washed linen. I really enjoyed my stay and was able to get some much needed rest after a cross country drive.
Everything was great but staff charged my wife almost $4.50 for two cup of noodles...ones you get for 2 for $1 @ local grocery.
The hampton inns are antiseptic, no personality whatsoever. no foliage, no flowers, cookie cutter beige decor. Rather industrial grim. Would not recommend them.
Clean and quiet. TV options very limited. Breakfast has improved over the last few visits. Good location for me.
