I like the cleanliness and location of this place. They also have a modern interior and open space. I wish they made the toiletries availability better. If they're not doing daily housekeeping, at least provide a complete set of towels, more shampoo/conditioner/body wash, and provide extra toilet paper rolls. Expecting the guest to ask for toiletries each time, when housekeeping takes a while to get around it, is inconvenient.
Clean rooms. quite but room overlooked a Maverick....
Everything was great. Very happy you still have breakfast.
We were comfortable, things were safe, really enjoyed our stay. Would definitely stay again.
Friendly and welcoming staff. The room was cleaned to my liking.
The property was very modern & my room was large. Would definitely recommend staying here.
Staff was pleasant. Outdoor space to sour wad nice too.
I enjoy staying at this property as it is new, clean, and love the fitness center
This property has a great location, across the street from Sprouts and some great dining a few blocks away at Greatful Gardens-Yum
Guaranteed late arrival for 2 queen beds but only king available 8 yr old daughter had to sleep on sofa desk clerk said nothing guaranteed when using 3rd party like Orbitz
Just wanted to bring this to your attention. When I checked I was told that they would only be taking $80 as a hold on my cc. When I checked they had actually taken $910. I want to the front desk and spoke to Carlos who had been there and was the one I spoke to that night that I checked in. He said that Randy had down things wrong and that he would correct it for me. Two other check ins walked in at that point and he asked that I come back later to handle this. He said he would call me. He never did. I know the property is new and that maybe some of the team members are new but customer service is about follow through and I was disappointed in Carlos and Randy. They were both very nice but if you’re training someone then stay with them the entire time to make sure you aren’t depleting your customers bank account by almost $1,000 and when you say you’re going to call me to come down to fix it do what you said you were going to do.
Located in Reno/Tahoe Airport, SpringHill Suites by Marriott Reno is 2.8 mi (4.4 km) from Wolf Run Golf Club and within a 5-minute drive of Nevada Health Facilities Edu. This 117-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free full breakfast is offered each morning.
The 117 rooms have an array of amenities, including sofa beds, microwaves, and refrigerators. 49-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks.
At SpringHill Suites by Marriott Reno, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include laundry facilities and a convenience store.
I like the cleanliness and location of this place. They also have a modern interior and open space. I wish they made the toiletries availability better. If they're not doing daily housekeeping, at least provide a complete set of towels, more shampoo/conditioner/body wash, and provide extra toilet paper rolls. Expecting the guest to ask for toiletries each time, when housekeeping takes a while to get around it, is inconvenient.
Clean rooms. quite but room overlooked a Maverick....
Everything was great. Very happy you still have breakfast.
We were comfortable, things were safe, really enjoyed our stay. Would definitely stay again.
Friendly and welcoming staff. The room was cleaned to my liking.
The property was very modern & my room was large. Would definitely recommend staying here.
Staff was pleasant. Outdoor space to sour wad nice too.
I enjoy staying at this property as it is new, clean, and love the fitness center
