Wall very thin and heard the family with kids crying the whole night. I understand kids cry and hotel can’t control the family but would’ve enjoyed a more sound proof room.
Had nice time but when I tried to get extra night front desk would not allow me to pay cash reason was had issues with my debt card I explained and I assume since I was in system with my card already but they said no. Had to rush out not nice.
Within walking distance to the Reno Event Center.
The shuttle to the Tower was not operating. I had to walk far when I arrived. No one available to assist at 2 am. Calling the concierge was a waste of time they transferred every call I made to security. The security dispatch assisted me each time. Some of the areas were roped off and unclear which was where. The salesperson at the main gift shop was very pleasant and helpful. The workers in the casino assisted me and were good natured. Overall the place was good except the people who answered the telephone. I came in the middle of the night for a funeral but guests who act up in the casino and are rude to the workers should be kicked out.
It was ok.
Love the decorations for holidays.
The staff in front desk is very nice and she offer me a upgrade room
Views from rooms was nice. Check in took over an hour, but for many check in took hours!
Ended up having to change rooms the first night since the toilet above us leaked from the sealing into our bathroom. Then because we moved they did not do housekeeping granted we asked twice. The facility also smells like smoke. Would not recommend.
Great stay
The unique thing about the place was all the hidden fees . I paid almost 500 for 2 nights and still had to pay 200 when I got there for a dirty room .
VERY FEW open restaurants and shops. Poor quality food and service. VERY confusing floor plan with no map or view aerial views of building, elevators, walkway and NO offer of same at time of check-in. Extremely poor accessibility to and from parking garage!
nice stay
Skyline Tower was good and rooms are large, lot of room. Clean and comfortable.
No gambling at casino but website doesn’t say that.
Great time at circus circus checked in early on hot august nights. Clean room close to everything. Overall great time
Located in Downtown Reno, Circus Circus Hotel Casino Reno at THE ROW is within a 10-minute walk of popular sights such as National Bowling Stadium and University of Nevada-Reno. This 1571-room, 4-star resort has a casino along with free in-room WiFi and a free airport shuttle.
Relish the Italian cuisine at Piezzetta Pizza Kitchen, one of 7 onsite restaurants. Get a pick-me-up at the coffee shop/cafe.
50-inch LED TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, coffee makers, and free local calls are also available.
Guests of Circus Circus Hotel Casino Reno at THE ROW enjoy features like a casino, free WiFi in public areas, and conference space. Airport transportation is made easy with a free airport shuttle during limited hours. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Other amenities at this family-friendly resort include an arcade/game room, express check-out, and a vending machine.
Wall very thin and heard the family with kids crying the whole night. I understand kids cry and hotel can’t control the family but would’ve enjoyed a more sound proof room.
Had nice time but when I tried to get extra night front desk would not allow me to pay cash reason was had issues with my debt card I explained and I assume since I was in system with my card already but they said no. Had to rush out not nice.
Thank you for your feedback.
Within walking distance to the Reno Event Center.
Thank you for the awesome review!
The shuttle to the Tower was not operating. I had to walk far when I arrived. No one available to assist at 2 am. Calling the concierge was a waste of time they transferred every call I made to security. The security dispatch assisted me each time. Some of the areas were roped off and unclear which was where. The salesperson at the main gift shop was very pleasant and helpful. The workers in the casino assisted me and were good natured. Overall the place was good except the people who answered the telephone. I came in the middle of the night for a funeral but guests who act up in the casino and are rude to the workers should be kicked out.
Thank you for your spectacular review. We are thrilled you enjoyed all that Circus Circus has to offer and hope to welcome you for another great visit very soon.
It was ok.
Thank you for your feedback.
Love the decorations for holidays.
Thank you for the great review! Visit us again soon!
The staff in front desk is very nice and she offer me a upgrade room
Thank you for the great review. We hope you'll come back for another wonderful time soon!
Views from rooms was nice. Check in took over an hour, but for many check in took hours!
Thank you for providing your feedback and letting us know about your experience, Brenda. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.
Thank you for the feedback.