Property was clean. Cheap rooms and older.
We were pleasantly surprised by how nice the rooms are. Very clean, well kept and comfortable. Will definitely stay here again.
The line to check in was over an hour wait for three hours.
nice
Did not receive room service for day two of my trip, and went to the office personally to request room service for days 3 and 4. Upon day 3, there was no room service again, and left me with no clean towels, or complimentary coffee and soaps for my family of four. Its a ok place besides that, however, is less than what it once was. Used to come here all the time every winter with my family, but the place seems to be dying down in everything like entertainment, decor, pizzaz, and much more. No more complimentary coupon booklet either? Disappointing stay really. Price of the carnival games also rose?! And not a lot of dining to chose from neither bars.
Sketchy at best…
That hotel room was not clean
My room wasn't as clean as it should/could have been. There was some trash - not a huge issue. There were weird holes in the walls and ceiling and roaches. The bedframe didn't match the size of the mattress and I cut my leg on a piece of metal sticking out.
Horrible staff horrible time at the casino rooms had no curtains as soon as the sun came up it woke u up and you couldnt get back to sleep
Nice place to stay
Friendly staff, needs some updating
Just all around great place
elevators could use new carpeting
Very high prices for food in the Casino and the registration was fast but terrible instructions as to how to get to your room. At least the casino area itself was nice and user friendly. All in all you get what Circus Circus is all when you go there...tons of out of control kids and prices high for food and the kid games to make up for everything they don't have. If you have small kids stay here....otherwise run like hell.
It’s good for kids and families but not clean enough it’s getting old and to expensive for what it is
The hotel is clean! No complaints with my stay.
Shuttle service was great!
Located in Downtown Reno, Circus Circus Hotel Casino Reno at THE ROW is a leisurely stroll from popular sights such as National Bowling Stadium and National Automobile Museum. This 1571-room, 4-star resort has a casino along with free in-room WiFi and a free airport shuttle.
This resort is home to a diner and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 1:00 PM.
Circus Circus Hotel Casino Reno at THE ROW's 1571 rooms provide iPod docks, coffee makers, and free local calls. Guests can expect to find free WiFi and 50-inch LED TVs with satellite channels and first-run movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include safes, ironing boards, and desks.
Guests of Circus Circus Hotel Casino Reno at THE ROW enjoy features like a casino, free WiFi in public areas, and conference space. Airport transportation is made easy with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly resort include a business center, an arcade/game room, and express check-out.
Property was clean. Cheap rooms and older.
We were pleasantly surprised by how nice the rooms are. Very clean, well kept and comfortable. Will definitely stay here again.
The line to check in was over an hour wait for three hours.
nice
Did not receive room service for day two of my trip, and went to the office personally to request room service for days 3 and 4. Upon day 3, there was no room service again, and left me with no clean towels, or complimentary coffee and soaps for my family of four. Its a ok place besides that, however, is less than what it once was. Used to come here all the time every winter with my family, but the place seems to be dying down in everything like entertainment, decor, pizzaz, and much more. No more complimentary coupon booklet either? Disappointing stay really. Price of the carnival games also rose?! And not a lot of dining to chose from neither bars.
Sketchy at best…
That hotel room was not clean
My room wasn't as clean as it should/could have been. There was some trash - not a huge issue. There were weird holes in the walls and ceiling and roaches. The bedframe didn't match the size of the mattress and I cut my leg on a piece of metal sticking out.
Horrible staff horrible time at the casino rooms had no curtains as soon as the sun came up it woke u up and you couldnt get back to sleep
Thank you for taking the time to leave us a review. We hope to look forward to seeing you again soon for the opportunity to earn your 5-star rating.
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an opportunity to better serve you in the near future.