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Recent guest reviews

We were looking for a non-casino option for our family. This was not it. Difficult garage to get into, extremely hot room (in November), windows did not lock in the room, and overall "cheap" feel to the room. AND my credit card was charged for a "resort fee" after the fact that they never explained and was not part of booking info.

Friendly and helpful staff

What I did not like about the stay was the check in process. I had called earlier in the day and gave them all my information to let them know I would be checking in after midnight. Told me it wouldn't be an issue. The security checking me in made it a huge issue. It took him calling someone who seemed to not be able to find my reservation considering it took him about 15 min. on the phone. Then their credit card machine didn't work so I had to give someone all my credit card information over the phone. All of this while he was taking his frustration out on us that his boss worked 16 hours that day. Never did I once complain about the whole process. He felt the need to be rude and take his frustration out on us. That is when I began getting mad. I just drove 9 hours and want the room I was promised. Very unprofessional. I am in the service industry and understand being short staffed and working long hours. Didn't feel the need to ask why he was being such an ***, but he was quick to share!

property is old/dated but clean for what it is. The Heating unit was extremely noisy and blew directly on the beds, waking us up each time it turned on. Mattresses are very uncomfortable. Resort fees were not included in orbits fees and was charged later.

Decent location and good amenities. close to the casinos.

Terrible place. Heat did not work was given space heater

We like the staff’s professionalism and getting my family checked in quickly. We do not think it is reasonable to have a check in time of 4pm and then the check out is 10am. Your prices are not low enough or discounted enough from the bigger establishments for you to have a check out of 10am and then when I asked for a late checkout, I was told no. Why not? People can not check in until 4pm!!! That is more than enough time to grab all the linens and somewhat clean

The air conditioning worked poorly, running constantly it maintained the room at 78. The air conditioning leaked on the floor, the carpet was soggy and there was mold on the carpet. Parking for an SUV was difficult. There was no place to plug in a CPAP. The location was very convenient for walking downtown and the river walk.

Some maps or directories, arrows, or some better ways to find things. I found a game room when i was trying to find my way to check out

This is an old property that has seen better days. The rooms all open to the outside like a motel, the pictures don't show this. The soundproofing is limited. Furniture in our room was damaged and poorly done do it yourself repairs were common place in the room. The heated pool was freezong cold. The staff was very pleasant but when a party was occurring at night, there was no answer onnthe guest sevices lone. Just hold music. The location 8s ideal but that's it. It was a disappoint overall.

Court Street Reno NV

Hotel highlights

  • Walking distance to Club Cal-Neva Casino
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in Downtown Reno within a short walk of Club Cal-Neva Casino, Legacy Vacation Resorts Reno is within 2 miles (3 km) of other popular sights such as Riverwalk District. This 93-room, 3-star condo building has an indoor pool along with free in-room WiFi and free self parking.


Rooms

Each condo features a kitchen with an oven and a microwave. A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers a spring water bath and hair dryers. Other standard amenities include a washer/dryer, a coffee maker, and a safe.


Property features

At Legacy Vacation Resorts Reno, guests enjoy features like an indoor pool, a gym, and a sauna. If you plan to drive, free parking is available. Friendly staff can provide concierge services, and also offer advice about sightseeing. Other amenities at this family-friendly condo building include a rooftop terrace, free WiFi in public areas, and an arcade/game room.

Room options

Studio, 1 Queen Bed

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed with Sofa bed

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom

2 Queen Beds | Sleeps 6

Guest reviews for Legacy Vacation Resorts Reno

Everyone (22) Couples (31) Business (3) Family (25) Other (7) Friends (3)
2
Family with small children

We were looking for a non-casino option for our family. This was not it. Difficult garage to get into, extremely hot room (in November), windows did not lock in the room, and overall "cheap" feel to the room. AND my credit card was charged for a "resort fee" after the fact that they never explained and was not part of booking info.

By on Nov 18, 2021

Review comment responded on Nov 29, 2021

Thank you for your feedback. Please accept our sincerest apology that the resort and accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. Your feedback is very important to us and will be forwarded to the Resort Management Team. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.

4
Everyone

By on Aug 22, 2021

4
Partner Couples

Friendly and helpful staff

By on Aug 21, 2021

Review comment responded on Aug 23, 2021

Thank you for taking the time to provide us with your very important feedback. We truly appreciate you choosing Legacy Vacation Resorts and allowing us to be part of your priceless vacation memories. We hope to see you again!

1
Family Friends

What I did not like about the stay was the check in process. I had called earlier in the day and gave them all my information to let them know I would be checking in after midnight. Told me it wouldn't be an issue. The security checking me in made it a huge issue. It took him calling someone who seemed to not be able to find my reservation considering it took him about 15 min. on the phone. Then their credit card machine didn't work so I had to give someone all my credit card information over the phone. All of this while he was taking his frustration out on us that his boss worked 16 hours that day. Never did I once complain about the whole process. He felt the need to be rude and take his frustration out on us. That is when I began getting mad. I just drove 9 hours and want the room I was promised. Very unprofessional. I am in the service industry and understand being short staffed and working long hours. Didn't feel the need to ask why he was being such an ***, but he was quick to share!

By on Jul 25, 2021

Review comment responded on Aug 4, 2021

Thank you for your feedback. Please accept our sincerest apology that the resort and accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. Your feedback is very important to us and will be forwarded to the Resort Management Team. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.

1
Everyone

By on Jun 8, 2021

Review comment responded on Jun 21, 2021

Thank you for your feedback. Please accept our sincerest apology that the resort and accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. Your feedback is very important to us and will be forwarded to the Resort Management Team. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.

3
Everyone

By on May 28, 2021

Review comment responded on Jun 8, 2021

Thank you for taking the time to comment on your stay. We appreciate your high marks and compliments. We want to also apologize that some aspects of your stay did not meet your expectations. Your feedback is very important to us and will be forwarded to the Resort Management Team.

3
Partner Couples

property is old/dated but clean for what it is. The Heating unit was extremely noisy and blew directly on the beds, waking us up each time it turned on. Mattresses are very uncomfortable. Resort fees were not included in orbits fees and was charged later.

By on Mar 2, 2021

Review comment responded on Mar 3, 2021

Thank you for taking the time to comment on your stay. We appreciate your high marks and compliments. We want to also apologize that some aspects of your stay did not meet your expectations. Your feedback is very important to us and will be forwarded to the Resort Management Team.

3
Everyone

By on Aug 18, 2020

Review comment responded on Aug 19, 2020

Thank you for your feedback. Please accept our sincerest apology that the resort and your accommodations did not meet your expectations. Please note that this is not the experience we pride ourselves on providing our valued customers. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.

3
Family Family with small children

Decent location and good amenities. close to the casinos.

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for taking the time to provide us with your very important feedback. We truly appreciate you choosing Legacy Vacation Resorts.

1
Family Family

Terrible place. Heat did not work was given space heater

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

We apologize that your stay was unacceptable by your standards. Since we are unaware who you are, we encourage you to contact us to discuss this matter further with us. Your feedback is very important to us and we would like to know a little more. We look forward to hearing from you.

Legacy Vacation Resorts Reno

140 Court Street, Reno, NV 89501
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