Studio, 1 Queen Bed
from $77
Legacy Vacation Resorts Reno
3.0 out of 5.0
3.4
out of 5
Average Guest Review
See all 60 reviews
This hotel is most popular for:
Recent guest reviews
The location is convenient and the rooms are good. I will recommend this hotel to families that love to cook their own food. The kitchen has cooking utensils, fridge, and stove. Very good
First time in this hotel. We reserved the large room/suite and were surprised at how comfortable and latge it was. Truly meant for a family. It was only a small walk to the Reno casinos. I would consider staying here again. Thank you‼️
Room was old and dirty *ants and crumbs on floor. Facilities (pool, stairways, elevator) were dirty and not well maintained. Shower ran hot enough to burn to ice cold and scalding hot again in the matter if a few minures - terrible for showering kids (no tub). Hallways were stinky, vents smelled like smoke and ac didn't cool down the room very well. I've stayed in lots of low to bad hotels and this one ties for the worst one. Parking wasn't terrible. Hotel was easy to find. Will never stay here again.
the only thing is that the don't offer breakfast we had to go look around to eat
We arrived to a room that was over 80 degrees when it was 65 outside. Called to have ac looked at and was told maintenance wouldn't be in until the morning. So I told her to send them to my room when they arrived since we had small children. Next morning still 80 in the room. Called down and was told that there was no note left to have maintenance come. Very rude night staff. Parking is a nightmare. Would recommend this place to anyone b
We read the prior reviews and wanted to give them the benefit of the doubt. However we should have listened. When we first arrived the informed us the room would not be available to check in until 4pm. We went back 10 min later to another lady to ask if they can call us when the room is ready and then she looked and was able to put us in a room right then... A little confused why the first Lady didnt help us. Then upon entering room it was a good size. I know it needs to be updated but they could at least have cleaned the toilet. Maybe it was stained but both our toilets were gross. If they didn't clean that what else didn't they clean. It could have been a great place if they just update/clean it up. However until that is done I would not stay there again.
there is not much that i can downgrade about the room itself, as I was satisfied to no end about the room itself. the elevators are extremely slow, the parking garage is way too crammed, the front desk has no appreciation for its customer, I was never thanked for my business. Its location is not very good to walk to casino's. other than that I was very happy with the room, I would stay there again.
The sofa bed needs to be replaced the springs were a torcha,it wasn't comfortable to sleep on other than that everything else was good !thanks!
Its a great place for the money and rooms are nice but the walls are thin you can hear next door
The hotel was nice however it was not cleaned at all during our stay there. A switch in rooms, we were accommodated with upon arrival, was not documented in the system properly which caused an employee to walk in on us without knocking or any kind of heads-up.
small room. I was expecting a little big room. Very old look.
Good place quit peaceful no complaints worse thing to complain was no ash trays to smoke outside with Better price deal than super 8 & motels 6 deals
Decent bed but that's about it!!! 4 city block walk to closest casino...
A very nice place to stay. Every thing were perfect. exept on ething. I had fould down in shover tube. There were not any protection mat or handl holders.
Hotel's stuff is very friendly, but they do clean your room only once per your stay for free. If you want more- you should pay $35 for each cleaning. I didnot see this on this website and on Hotel's website. Website nicely says- House cleaning upon request. Swimming pool had a shower with the cold water as we were told. Another Front Desk lady told us to turn it on before we start to swim in order to have hot water later. Other than that- everything was OK. Price is reasonable but if you do not need kitchen- you will find much better deal in this area.
Honestly, it was somewhat disappointing. The man who checked me had zero personality and would respond with one word only when I tried asking questions. We were "upgraded rooms" which was a pleasant surprise ... until we got into the room after a movie at 11:30 pm and realized there was no heat in the second room and no one to repair it. The pool was not heated and the elevator was extremely slow. We did not see another guest while there.
Hotel staff could be a little more friendly and the dishes cleaner in rooms with a kitchen
Right downtown, 1 block from the river park (which we could see) and 2 blocks from the start of casino row. The first morning I went to the desk and informed them of 2 minor repairs that should be done soon, The toilet nedded to be tightened down before it started leaking ant the kitchen sink was currently leaking. I even told them exactly where the leak was located.I got the impression that it might not be a priority even tho the gal I talked to wrote it down. I didn't find out about the game room until the day before we left and the tv room the morning that we were leaving, The kitchen area was quite small and encluded only enough plates,glasses and utensils for 2 people.If anyone visits your out of luck. The noise level was no problem and the view from rm 412 was nice. The bed was comfortable and the tv was good tho there was no tv channel listing or guide or phone book in the room. Knowning the shortages we may come back again.
Location was perfect. Near bars, food, entertainment, and the park. They charge $100 deposit upfront which gets pulled out immediately and takes a few days to return. Elevator close to our room was down when we went so we had to use one further. Parking was great. Nice staff. The room we had came with a small kitchen. Room was clean and comfortable.
It would have been nice to know about the $100 deposit you have to leave when you arrive. Now after my visit I have to see if it comes off in a few days. The room was nice and spacious, however the bathroom was very small, no counter space, very tight. The location was great, we could walk to everything.
Hotel highlights
- Walking distance to Nevada Museum of Art and National Automobile Museum
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Legacy Vacation Resorts Reno places you next to Nevada Museum of Art and within a 10-minute stroll of other popular attractions like National Automobile Museum. This 93-room, 3-star condo property has free in-room WiFi along with free self parking and a fitness center. Located in central Reno, the condo is also near National Bowling Stadium and Fleischmann Planetarium and Science Center.
Rooms
The 93 air-conditioned condos feature kitchens with refrigerators and microwaves. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer spring water baths and hair dryers. Other standard amenities include coffee makers, safes, and ironing boards.
Property features
Guests staying at Legacy Vacation Resorts Reno enjoy a fitness center, a sauna, and a rooftop terrace. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and an arcade/game room.
Guest reviews for Legacy Vacation Resorts Reno
Everyone
The location is convenient and the rooms are good. I will recommend this hotel to families that love to cook their own food. The kitchen has cooking utensils, fridge, and stove. Very good
pleasant experience in this hotel.
Everyone
First time in this hotel. We reserved the large room/suite and were surprised at how comfortable and latge it was. Truly meant for a family. It was only a small walk to the Reno casinos. I would consider staying here again. Thank you‼️
Review comment
Management responded on Oct 5, 2016
Dear George, Thank you for the five star rating. We are pleased you chose us, Legacy Vacation Club, for your stay. We look forward to seeing you again on your next visit! Regards, Legacy Vacation Club Management
maybe the worst hotel i've ever stayed at!
Everyone
Room was old and dirty *ants and crumbs on floor. Facilities (pool, stairways, elevator) were dirty and not well maintained. Shower ran hot enough to burn to ice cold and scalding hot again in the matter if a few minures - terrible for showering kids (no tub). Hallways were stinky, vents smelled like smoke and ac didn't cool down the room very well. I've stayed in lots of low to bad hotels and this one ties for the worst one. Parking wasn't terrible. Hotel was easy to find. Will never stay here again.
Review comment
Management responded on Jan 1, 1970
We apologize for the experience encountered while vacationing at our resort. The perception delivered is not indicative of our commitment to the overall service and guest satisfaction. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future. Best Regards, Legacy Vacation Club
is very quiet
Everyone
the only thing is that the don't offer breakfast we had to go look around to eat
Review comment
Management responded on Jul 13, 2016
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management
very dissapointing
Families
We arrived to a room that was over 80 degrees when it was 65 outside. Called to have ac looked at and was told maintenance wouldn't be in until the morning. So I told her to send them to my room when they arrived since we had small children. Next morning still 80 in the room. Called down and was told that there was no note left to have maintenance come. Very rude night staff. Parking is a nightmare. Would recommend this place to anyone b
good size room but needs updated
Families
We read the prior reviews and wanted to give them the benefit of the doubt. However we should have listened. When we first arrived the informed us the room would not be available to check in until 4pm. We went back 10 min later to another lady to ask if they can call us when the room is ready and then she looked and was able to put us in a room right then... A little confused why the first Lady didnt help us. Then upon entering room it was a good size. I know it needs to be updated but they could at least have cleaned the toilet. Maybe it was stained but both our toilets were gross. If they didn't clean that what else didn't they clean. It could have been a great place if they just update/clean it up. However until that is done I would not stay there again.
excellent vallue
Singles
there is not much that i can downgrade about the room itself, as I was satisfied to no end about the room itself. the elevators are extremely slow, the parking garage is way too crammed, the front desk has no appreciation for its customer, I was never thanked for my business. Its location is not very good to walk to casino's. other than that I was very happy with the room, I would stay there again.
gr8 place
Families
The sofa bed needs to be replaced the springs were a torcha,it wasn't comfortable to sleep on other than that everything else was good !thanks!
great but
Families
Its a great place for the money and rooms are nice but the walls are thin you can hear next door
family trip
Families
The hotel was nice however it was not cleaned at all during our stay there. A switch in rooms, we were accommodated with upon arrival, was not documented in the system properly which caused an employee to walk in on us without knocking or any kind of heads-up.
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club. We look forward to seeing you again on your next visit! Sincerely, Legacy Vacation Club Management