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Recent guest reviews

Nice mid level property. Lots of people and fairly good food. Drinks were good. Rooms and grounds were clean.

I booked an all-inclusive option. The food was horrible. Very low quality. Buffet did Not have too many options. Liquor is cheapest, and everything tastes like bad moonshine with tons of aspartame... ended up buying my own beer in a grocery nearby, good thing it’s only like $0.6 USD The beach is not great either. Tons of boats are always parked nearby, their engines was on almost all the time so I could smell gas all the time. Would not recommend this place.

The property was very pretty and had a nice beach. The staff was amazingly friendly. The food was disappointing as were the

Rooms were a little out dated and needed some different beds, just a little too hard. Other than than facility was good. staff was always cleaning, gardening, painting or fixing something. Upkeep was good, food was good. Waiters Jesus, Ruis and Pedro were our favorites. Excellent service went out of their way. The restaurant even cooked a fish we had caught in the ocean for us and put it on a beautiful platter and set up a table for 13 with all the trimmings and rice dishes. All this for just tipping out the cooks and waiters. Excellent service. much appreciated.

I liked their buffet the food was amazing! I didn’t like the rooms too much. The rooms were simple and nothing special. The view to the beach was nice. Didn’t offer much of variety in the hotel.

The view was wonderful. I love it. My room was amaze by the sunset every morning

Not enough pool chairs. many people 'reserve' a chair all day. This is against the resort rules--but they are not enforced.

Our experience was fabulous. More than ever expected from a small resort. Food was awesome, buffet was large and lots of options. room clean, beds were alittle hard but not too bad. internet was in the lobby region only but was ok that the kids couldn't get it in the room. they went to bed earlier. lol Edgar was awesome serving us drinks by the pool, Pedro, Oscar and Ruiz awesome waiters and greeted us with a smile each morning. Karla Jose, Pablo and Laura were the best activity entertainers, got people going with the games, activities, Zumba and water activities. Eduardo was a great bartender and could make any drink under the sun with a smile. Two beautiful girls at the service desk, friendly greeters at the entrance. Loved them all. This place is very secure and right on the beach Hot tub and pools are clean. Loved the small atmosphere. The shows every night were great and had lots of talent. I would say this was an excellent place to stay!! Loved it all!! Thank you so much and hope to be back next year!!!

Me and my boyfriend booked a last minute trip in Dec and this hotel sounded like a great deal. Both the room keys and towel cards we received were very worn out and we had hard time unlocking the room.The WIFI is limited to non existent. I had to walk around to find some signal and it would randomly disconnect. It’s all inclusive but the food choices are very limited, comparing to other all inclusive places we have been to. There were maybe 4 different meal choices for lunch and dinner. The bartenders make pretty good strong drinks but they use cheap liquor. Our room was on the north side of the hotel with ocean and pool view. We did not use the AC since the temperature would go down to mid 60’s during the night. The room was old, so as the furniture. We had a plastic table and chairs in the room and on the balcony. Have in mind the mattress is very hard. My boyfriend has asthma and allergies, he had problems breathing every time he got in the room. The insulation is also very poor.The bar is right outside and you could hear people up until 1 am. Early in the morning you could hear the staff setting up for breakfast and cleaning the pool. So there was no quiet time. We started off with 4 towels total and after the second day the cleaning lady will leave us only 2 bath towels. Majority of the guests were local big families so have in mind there are a lot of kids. The location is good. There is a bus stop right outside the hotel. Great example for you get what you pay for.

I paid extra for ocean view and they did not have room available or king bed so advertisement and pictures where far from realistic. Left hotel after one day and paid for four night and went to another after I paid for everything.

The service is more then I ever expected. Enreryone was so accommodating and friendly. Wished we had coffee maker and fridge in the room.

Nice amenities, nice all-inclusive, beautiful bay view, nice location.

I would have enjoyed the room if it was on the second or third floor I didn't like room 33 I wanted a room with Ocean View in that room I did not feel secure but staff clean room was wonderful

Nice restaurants, bars, activities, and night programs. No great options for vegetarians.

Overall we had a good experience. We had some AC issues with a couple of our rooms but the hotel managed to change my siblings to another room. Good experience at the restaurant we had the all -inclusive package and the waiters were very helpful and courteous, food was good and it had good variety. The bar staff was good but Edgar is the bomb. Not a very good experience at the snack bar as the waiters didn't even bother to ask if we need something to drink and the front desk staff could use a little smile to greet clients other than that we have a good experience.

The hotel was pretty much what I expected. The rooms were clean and we had maid service every day, the drinks were strong and the food was average. If you're going to PVR for spring break, this is not the place for you. Lots of college kids looking for a good time but there was really nothing.. Kind of stunk. Nightlife is good, there was just nothing to so at this hotel.

Hotel staff were extremely polite and helpful. The value of the money invested was well worth it. Food was considerably good. We do not have any complains about the fairly good food. All around I will come back anytime to this Hotel

Staff are great - Manuel is the best bartender ever!! It is a small and friendly resort and they work hard so your stay is fun. Nightly activities are good and so is the food with huge variety. The location is central, close to Malecon and Marina and we took the bus everywhere for 85 cents each trip. it is a great value - is not fancy but clean and we were treated like royalty. My husband and I will be going back!!!

the hotel is in terrible conditions, no parking and the rooms have furniture for over 30 years. Also the room smelled old and the bathroom had the damaged pipe. Nor could I give any solution to my problem so I do not recommend it to anyone I was only 30 minutes in the hotel and I had to go from the annoying

Blvd. Fco. Medina Ascencio Km. 2.5 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools
  • Free children's club

Located in Las Glorias within 2 miles (3 km) of Cruise Ship Terminal, Las Palmas by the Sea - All Inclusive is within a few miles (5 km) of other popular sights such as Malecon. This 225-room, 3-star resort welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi.


Dining

Enjoy dining at AIRE DEL MAR, one of 3 onsite restaurants.


Rooms

All 225 air-conditioned rooms feature free bottled water, safes, and phones. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

Guests staying at Las Palmas by the Sea - All Inclusive enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Other amenities at this beach resort include a free kid's club, a terrace, and a porter/bellhop.

Room options

Ocean View with Balcony King Bed

King 1 | Sleeps 2

Ocean View Room with Balcony Golden

King 1 | Full 2 | Sleeps 2

Ocean View Room with Balcony Two Beds

Full 2 | Sleeps 4

Garden View Room King Bed

King 1 | Sleeps 2

Guest reviews for Las Palmas by the Sea - All Inclusive

Everyone (12) Couples (3) Family (6) Friends (2)
4
Families Families

Nice mid level property. Lots of people and fairly good food. Drinks were good. Rooms and grounds were clean.

By on Jun 8, 2019

Review comment responded on Jun 13, 2019

Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea.

2
Everyone

I booked an all-inclusive option. The food was horrible. Very low quality. Buffet did Not have too many options. Liquor is cheapest, and everything tastes like bad moonshine with tons of aspartame... ended up buying my own beer in a grocery nearby, good thing it’s only like $0.6 USD The beach is not great either. Tons of boats are always parked nearby, their engines was on almost all the time so I could smell gas all the time. Would not recommend this place.

By on May 30, 2019

Review comment responded on Jun 13, 2019

First, thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services, and also thank you for your comments, it's very important for us. Your comments will be used to check what happened and improve, We offer you our apologies. We work hard for you to see the changes we have had and that your comments served to improve. We invite you to consider giving us the opportunity to be your host hotel in a future to offer you a better experience

3
Everyone

The property was very pretty and had a nice beach. The staff was amazingly friendly. The food was disappointing as were the

By on May 25, 2019

Review comment responded on Jun 13, 2019

Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea. And We offer you our apologies about the food. We work hard for you to see the changes we have had and that your comments served to improve

4
Families

Rooms were a little out dated and needed some different beds, just a little too hard. Other than than facility was good. staff was always cleaning, gardening, painting or fixing something. Upkeep was good, food was good. Waiters Jesus, Ruis and Pedro were our favorites. Excellent service went out of their way. The restaurant even cooked a fish we had caught in the ocean for us and put it on a beautiful platter and set up a table for 13 with all the trimmings and rice dishes. All this for just tipping out the cooks and waiters. Excellent service. much appreciated.

By , from Columbia Falls, MT USA on Apr 6, 2019

Review comment responded on Apr 12, 2019

Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea. Thank you about your opinion, we work everyday to be better. We hope to see you soon.

4
Partner Couples Families

I liked their buffet the food was amazing! I didn’t like the rooms too much. The rooms were simple and nothing special. The view to the beach was nice. Didn’t offer much of variety in the hotel.

By on Mar 28, 2019

Review comment responded on Apr 2, 2019

Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea.

5
Families

The view was wonderful. I love it. My room was amaze by the sunset every morning

By on Mar 27, 2019

Review comment responded on Apr 2, 2019

Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas by the Sea.

4
Everyone

By on Mar 21, 2019

Review comment responded on Apr 2, 2019

Thank you for selecting our Hotel for your recent stay

4
Everyone

Not enough pool chairs. many people 'reserve' a chair all day. This is against the resort rules--but they are not enforced.

By on Mar 7, 2019

Review comment responded on Mar 11, 2019

Dear Guest First, thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services, and also thank you for your comments, it's very important for us. Thanks for all the good comments about our personal and the resort. We offer you our apologies if you had a bad experience, your comments will be used to check what happened and improve, We work hard for you to see the changes we have had and that your comments served to improve.

5
Everyone

Our experience was fabulous. More than ever expected from a small resort. Food was awesome, buffet was large and lots of options. room clean, beds were alittle hard but not too bad. internet was in the lobby region only but was ok that the kids couldn't get it in the room. they went to bed earlier. lol Edgar was awesome serving us drinks by the pool, Pedro, Oscar and Ruiz awesome waiters and greeted us with a smile each morning. Karla Jose, Pablo and Laura were the best activity entertainers, got people going with the games, activities, Zumba and water activities. Eduardo was a great bartender and could make any drink under the sun with a smile. Two beautiful girls at the service desk, friendly greeters at the entrance. Loved them all. This place is very secure and right on the beach Hot tub and pools are clean. Loved the small atmosphere. The shows every night were great and had lots of talent. I would say this was an excellent place to stay!! Loved it all!! Thank you so much and hope to be back next year!!!

By on Jan 31, 2019

Review comment responded on Feb 5, 2019

Dear Guest Thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services. It's a pleasure to assist you on your vacation. We're very happy to know that our staff treated them well and you are satisfied. Puerto Vallarta is very beautiful and we like to know that you could enjoy it. Each area of ​​the hotel is created for you to enjoy. For our staff, was a pleasure to give you the best experience and for us was a pleasure to be part of this great trip that you had to Las Palmas and our incredible Puerto Vallarta. We hope to see you soon.

2
Everyone

Me and my boyfriend booked a last minute trip in Dec and this hotel sounded like a great deal. Both the room keys and towel cards we received were very worn out and we had hard time unlocking the room.The WIFI is limited to non existent. I had to walk around to find some signal and it would randomly disconnect. It’s all inclusive but the food choices are very limited, comparing to other all inclusive places we have been to. There were maybe 4 different meal choices for lunch and dinner. The bartenders make pretty good strong drinks but they use cheap liquor. Our room was on the north side of the hotel with ocean and pool view. We did not use the AC since the temperature would go down to mid 60’s during the night. The room was old, so as the furniture. We had a plastic table and chairs in the room and on the balcony. Have in mind the mattress is very hard. My boyfriend has asthma and allergies, he had problems breathing every time he got in the room. The insulation is also very poor.The bar is right outside and you could hear people up until 1 am. Early in the morning you could hear the staff setting up for breakfast and cleaning the pool. So there was no quiet time. We started off with 4 towels total and after the second day the cleaning lady will leave us only 2 bath towels. Majority of the guests were local big families so have in mind there are a lot of kids. The location is good. There is a bus stop right outside the hotel. Great example for you get what you pay for.

By , from Oklahoma City, US on Dec 27, 2018

Review comment responded on Dec 28, 2018

First, thank you for selecting our Hotel for your recent stay and for your time to share your opinion about our services, and also thank you for your comments, it's very important for us. Your comments will be used to check what happened and improve, We offer you our apologies. We work hard for you to see the changes we have had and that your comments served to improve. We invite you to consider giving us the opportunity to be your host hotel in a future to offer you a better experience

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