Nope. I didn’t even check in. I did one walk around bought some moldy cheese and expired yogurt and was waiting by the pool to check in when I realized I made a huge mistake. This is NOT the Rosen at the Plaza. Too late for me, but do not make this mistake. This place has no food options, it’s run down and not a place I would stay on a layover.
I really like the set up of rooms for this hotel and the fact that they don’t nickel and dime you for everything (free parking, microwave/fridge/coffeemaker in room,no fees,etc). I have stayed here several times in the past for volleyball tournaments and really enjoyed my stay. This last stay was a bit iffy. It was crowded and I had a ground floor unit near the pool so that may have been a factor but the (non smoking) room smelled of smoke and the bathroom smelled. There was a lot of noise and some questionable people walking around the parking lot at times. Security was on top of things and the staff was great so I will reserve again but maybe not near the pool this time.
The staff is wonderful from the guard, to the hotel staff, the girls in the cafeteria and especially the maids. Would I suggest is a bigger fridge and one that one that the freezer will defrost itself had to use the hair blower a few times to try and defrost the freezer won.
I didnt like that there is no parking and they just let any one park in the hotel parking
Clean. Good location. Nice staff. Had a nice time
Great service checking in , clean rooms and close by all restaurant.
a short stay comfortable clean and close to everything
Great price and great location and free universal studio shuttle
Located in a very good area near to attractions and restaurants. Check-in and check out was quick with just dropping off the cards and no paperwork. However the property is a little old and designed with windows outward to the walking areas which limits privacy. Did not have enough toothpaste or shampoo in room. Room lighting was poor . Did not have room slippers. In all a decent place for the price. Location is too notch though.
This is a very nice, clean hotel for a great price. I have only 2 small complaints. One is the sales rep in the front lobby who is trying to sell tickets, etc. It can be very annoying when you're not interested in buying anything. The second is that the room doors are difficult to open. It's like a trick to push and pull exactly right. Besides that, this is my favorite place to stay in Orlando when visiting. I have stayed at this place 3 times in 2020.
Great customer service, perfect location. No complaints.
Started out well and went down hill till it crashed and burned. There on a business trip, no sleep because security was probably asleep and not patrolling the grounds for noise after 10pm. Checked out two days early and stayed t the Peabody down the street. EXCELLENT hotel and staff at the Peabody. They know how to take care of guest and customer service. Never again in any of the Rosen Properties.
the beds were not confortable and water pressure sucked in the shower a the water was luke warm at best. FYI we got 2 standard beds instead of 2 queens.
Great places great staff the hotel is in a great location near lots of good places to visit close to parks
Rosen Inn at Pointe Orlando places you next to Wonderworks and within a 5-minute walk of other popular sights like Pointe Orlando. This 1020-room, 3-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10 AM.
Rosen Inn at Pointe Orlando's 1020 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free local calls, laptop-compatible safes, and ironing boards.
Guests of Rosen Inn at Pointe Orlando enjoy features like 3 outdoor pools, free WiFi in public areas, and a business center. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include coffee/tea in a common area, an arcade/game room, and express check-out.
Nope. I didn’t even check in. I did one walk around bought some moldy cheese and expired yogurt and was waiting by the pool to check in when I realized I made a huge mistake. This is NOT the Rosen at the Plaza. Too late for me, but do not make this mistake. This place has no food options, it’s run down and not a place I would stay on a layover.
I really like the set up of rooms for this hotel and the fact that they don’t nickel and dime you for everything (free parking, microwave/fridge/coffeemaker in room,no fees,etc). I have stayed here several times in the past for volleyball tournaments and really enjoyed my stay. This last stay was a bit iffy. It was crowded and I had a ground floor unit near the pool so that may have been a factor but the (non smoking) room smelled of smoke and the bathroom smelled. There was a lot of noise and some questionable people walking around the parking lot at times. Security was on top of things and the staff was great so I will reserve again but maybe not near the pool this time.
We are deeply sorry to hear that your recent stay with us was not up to standards. These issues have been brought to the attention of our management team and are being investigated so we can work to resolve this moving forward. Please don't hesitate to reach out to us before your next visit to request the room location you prefer. We will always do our best to make you as comfortable as we can. We hope to have the opportunity to welcome you back for a more enjoyable visit in the future.
The staff is wonderful from the guard, to the hotel staff, the girls in the cafeteria and especially the maids. Would I suggest is a bigger fridge and one that one that the freezer will defrost itself had to use the hair blower a few times to try and defrost the freezer won.
Your feedback is very important to us as we continue to improve the guest experience. We are so glad that you enjoyed your stay and we hope you had an amazing time in Orlando. Thank you for visiting Rosen Inn at Pointe Orlando. We hope to see you again soon.
I didnt like that there is no parking and they just let any one park in the hotel parking
Thank you for taking the time to share your concerns. Our parking area is secured 24 hours a day by our security staff. This will be reviewed by our management staff so we can ensure there are no issues moving forward. Thank you for visiting Rosen Inn at Pointe Orlando.
Clean. Good location. Nice staff. Had a nice time
Thank you for sharing your review. We hope that you enjoyed your time in Orlando and we are so grateful that you chose us to be your host. Come back again soon.
Thank you so much for your review. We hope you had a wonderful time in Orlando and we thank you for choosing us to be your host. We hope to see you again soon at Rosen Inn at Pointe Orlando.
Great service checking in , clean rooms and close by all restaurant.
We are so glad that you felt right at home with us during your stay in Orlando. Thank you for choosing Rosen Inn at Pointe Orlando. Come back again soon!
Thank you for sharing your feedback. We are sorry to hear that your stay was not enjoyable. Please let us know if there is anything we can do to improve your next stay or any issues we can resolve for you. We hope to have the opportunity to welcome you back for a more memorable experience in the future.
a short stay comfortable clean and close to everything
Thank you for your rating. We hope to see you again soon!
Great price and great location and free universal studio shuttle
Thank you for your feedback. We hope to see you again soon!
We are deeply sorry to hear that your recent stay with us was not up to standards. These issues have been brought to the attention of our management team and are being investigated so we can work to resolve this moving forward. We hope to have the opportunity to welcome you back for a more enjoyable visit in the future.