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Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

4.0 out of 5.0

Recent guest reviews

Everything was ok until they charge me an extra day for an extra hour that was very dispointment I talk to the Manager and told I am at Lego Land I will be late he said sorry we have to charge your card, I will not go there again..

The front desk person Raphael was awesome, he got us an early check in and upgraded our room to a 3 bedroom suite. He was very friendly and very accommodating. The rooms were a little disappointing not as clean as i would of liked. The furniture was chipped and outdated and the bedding was uncomfortable. I would of liked our room cleaned daily and not have to pay for replenishment of clean towels each day. We found hair in out sheets and someones ring under our bed.

Great room. Great location. Close to all the theme parks. Awesome pool.

The staff was ok, so gentle (I think ther are the best in the hotel); rooms clean but old, pool is fine but I didn`t like to see the lake around the pool receiving foamy water (I think it is an oxidation pool (I don`t know how to say in English the pool that is a component of the treatment water process). Anyway, It is not a bad hotel but I hope more of it. Thatà why I rate it as "Average".

Great hotel. Close to many stores and places to eat. Short ride to Disney Parks. Great Staff. Excellent pool and service.

My family had a fantastic stay at this resort I would definitely go back again!

Very good hotel. Excellent for families. Very conveniently located; close to the parks. Pool was amazing. I will definitely stay in this hotel again.

Nice hotel but needs updating. Door knob for door loose and made noise during night time with wind or people walking bye. Small TV no premium channels. Check in process was terrible asked for early 2pm check in the day before arrival was told not a problem. When I got there to check in they told me room ready in 30min but took over 2hrs. Didn't get room until 4:30pm they said check in begins at 4pm but no guarantee rooms available at 4pm. That is something I never heard off and travel a lot.

My wife and daughter became physically ill after staying here for the weekend. Room had a strong chemical smell which we attributed to excessive cleaning solutions. We could only guess at the filth that the staff was trying to cover up.

came for business it was clean and comfortable and big rooms and very pleasant

I stayed in a two-bedroom suite. It has one king-size bed and two queen-size beds. I like the kitchen, dinning table , and the balcony.

Love the location close to everything you need very clean and everyone who work was nice.... only thing wrong some people was working around in the parking gerage and it kept us up almost all night...: besides that best place and we will be staying there again

Amazing firework view and helpful staff. Suites are huge. Close to Disney

This is the 4th time we have stayed at this resort, it's starting to show its age, they say they are renovating but the only thing they are doing is changing out tube tvs for flat panels, the appliances could use an update the door on our fridge didn't close well and was wobbly. The comforters are very out of date & the furniture is getting worn out. Also our toilet seat was broken the whole time we were there. That being said, we enjoy the pool for the kids the rooms are spacious having 2 bathrooms is a plus, & the price is right! We will probably stay again if the price remains around the same.

The pirate ship pool was awesome, however they should offer life jackets to use during your stay. No one wants to pack a life jacket when traveling. Most resorts offer them complementary to use during your stay, this resort did not.

Good location. Hotel staff was very good. Had a 3 bedroom on the 13 th. floor in building 3. We were in a non remodeled room. Room was clean. Beds were hard and the pillows were thin. LCD TV in living room and tube TV's in bedrooms. Furniture was getting worn, but not worn out. Excellent elevators, never had to wait and they were very quick. Good value for the area. Check in and check out was easy and simple. Would stay again when visiting with family or large group. Enjoyed having the pub on site for a meal, quick snack or a cold adult beverage.

Very clean and perfect for a family get away. The room was exactly as described. Would definitely recommend to others.

I'm not sure how this place has its reviews, ratings or awards. If you want to wonder the same thing, waste your vacation and stay here. Seems to a time share/vacation ownership rental scheme that isn't properly maintained....

Great family trip with cool pool and fun. Store was pricey, great location. Good Irish place and nice staff at pool Will be coming back again

8113 Resort Village Drive Orlando FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a 5-minute walk of Lake Buena Vista Factory Stores, Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort is within a few miles (5 km) of Lake Bryan. This 475-room, 4-star condo resort has 2 outdoor pools along with a full-service spa and 2 restaurants. Also nearby are Disney Springs™ and Capone's Dinner Show.


Dining

This condominium resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

All 475 air-conditioned condos feature kitchens, 2 bathrooms, and furnished balconies. There's space to spread out with living rooms and dining areas. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include washers/dryers, coffee makers, and free local calls.


Property features

Guests of Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort have access to a full-service spa, 2 outdoor pools, and a 24-hour fitness center. There's free parking and a theme park shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa condominium resort include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 2 Bedrooms, Balcony

King 1 | Sleeps 6

Family Suite, 3 Bedrooms, Balcony

King 2 | Sleeps 10

Suite, 1 Bedroom

King 1 | Sleeps 4

Suite, 3 Bedrooms, 3 Bath

King 2 | Sleeps 10

Guest reviews for Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

Everyone (14) Couples (22) Business (9) Family (186) Friends (13) Other (4)
2

fun

Everyone

Everything was ok until they charge me an extra day for an extra hour that was very dispointment I talk to the Manager and told I am at Lego Land I will be late he said sorry we have to charge your card, I will not go there again..

By on May 30, 2017

Review comment responded on Jun 15, 2017

Thank you for your review! We are very sorry, but when a room is occupied past check out time, we do need to charge for a late check out fee. This is because housekeeping can only clean a room up to a certain time, or the room will not be ready for an arriving guest. We hope to have you back with us again.

3

close to all disney parks

Everyone

The front desk person Raphael was awesome, he got us an early check in and upgraded our room to a 3 bedroom suite. He was very friendly and very accommodating. The rooms were a little disappointing not as clean as i would of liked. The furniture was chipped and outdated and the bedding was uncomfortable. I would of liked our room cleaned daily and not have to pay for replenishment of clean towels each day. We found hair in out sheets and someones ring under our bed.

By , from long island, NY on Apr 26, 2017

Review comment responded on Apr 28, 2017

We are happy to hear that our staff were awesome and very accommodating. Thank you for the review and we hope that we can host you again! Best, Kristina Social Media Concierge

5

nice hotel for large families

Everyone

Great room. Great location. Close to all the theme parks. Awesome pool.

By , from s on Apr 5, 2017

Review comment responded on Apr 7, 2017

Thank you for the 5-star review! We are happy to hear that you enjoyed the awesome pool and great location. We hope that we can host you again! Best, Kristina Social Media Concierge

3

too old, average hotel.

Everyone

The staff was ok, so gentle (I think ther are the best in the hotel); rooms clean but old, pool is fine but I didn`t like to see the lake around the pool receiving foamy water (I think it is an oxidation pool (I don`t know how to say in English the pool that is a component of the treatment water process). Anyway, It is not a bad hotel but I hope more of it. Thatà why I rate it as "Average".

By , from Guayaquil, Ecuador on Apr 3, 2017

Review comment responded on Apr 5, 2017

Thank you for the review. We are glad that you liked our location and our friendly staff. We hope that we can host you again. Best, Kristina Social Media Concierge

5

great family spot.

Everyone

Great hotel. Close to many stores and places to eat. Short ride to Disney Parks. Great Staff. Excellent pool and service.

By , from NJ on Mar 3, 2017

5
Everyone

My family had a fantastic stay at this resort I would definitely go back again!

By on Mar 2, 2017

4

family friendly hotel. safe environment.

Everyone

Very good hotel. Excellent for families. Very conveniently located; close to the parks. Pool was amazing. I will definitely stay in this hotel again.

By , from Tampa on Feb 16, 2017

Review comment responded on Feb 20, 2017

Thank you very much for the review! We are glad to hear that you found our hotel to be a family-friendly hotel and enjoyed our large suites and pool area. We hope to host you again very soon! Best, Fernanda Social Media Concierge

3

nice hotel but needs updating and better check in

Everyone

Nice hotel but needs updating. Door knob for door loose and made noise during night time with wind or people walking bye. Small TV no premium channels. Check in process was terrible asked for early 2pm check in the day before arrival was told not a problem. When I got there to check in they told me room ready in 30min but took over 2hrs. Didn't get room until 4:30pm they said check in begins at 4pm but no guarantee rooms available at 4pm. That is something I never heard off and travel a lot.

By on Feb 15, 2017

1

made us sick

Everyone

My wife and daughter became physically ill after staying here for the weekend. Room had a strong chemical smell which we attributed to excessive cleaning solutions. We could only guess at the filth that the staff was trying to cover up.

By , from Saint Petersburg, FL on Feb 11, 2017

Review comment responded on Feb 15, 2017

Thank you for your review! We are so sorry to hear that your family was sensitive to the products we use to sanitize our rooms. We thank you for your feedback so we can pass it along to our manager for immediate review. Sincerely, Fernanda Social Media Concierge

5

comfortable

Families

came for business it was clean and comfortable and big rooms and very pleasant

By , from new jersy on Jan 16, 2017

Review comment responded on Jan 19, 2017

Hi Max, Thank you for your review! We are happy to hear that you liked our big suites! We hope to host you again on your next business trip or a future vacation! Best wishes, Fernanda Social Media Concierge