Knights Inn Kissimmee

Filthy, Rickety, and Loud. We needed a room in a pinch but forgot about spring break so rooms were limited in the area. So we grabbed this one off of hotels.com. Normally I research on TripAdvisor but last night we just wanted to sleep. Lesson learned. After reserving the room for two nights we decided we couldn't do it another night. Owner was rude and refused refund or even a simple apology. I feel silly for feeling sorry for them, thinking it was hard to maintain a place like this and they were just doing the best they can. My mistake. They clearly do not care at all. Good luck getting any money back from hotels.com too lol

This place is horrible. Our car was broken into here. They smashed our car windows and stole our luggage, bags, and souvenirs. There are no security cameras. The manager was indifferent. The room was terrible. Lots of things broken. Lamp shades smashed in. Awful stains on the carpet. The towels were dinghy white. Not sure if they were even clean. Run away from this motel.

My flight was delayed and i didn't get to the hotel until midnight. The door for the front desk was locked and no one would answer the bell. I called my wife in boston and she got on the hotel website and it said the hotel was open 24/7 just like it said on the door. She gave me the phone # and I tried calling only to get an answering machine. I rang the doorbell, took pictures that were time stamped and after a 1/2 hour I left and found a room next door at another hotel, that was cheaper. The next day I returned and talked to the manager and he told me that he was there and didnt hear anything. I showed him the pictures and the phone calls to the hotel with the time on them and he refused to accept this. When I finally checked in the rooms were disscusting. Nothing like the pictures.I didn,t even take my bag out or stay there. There were cigarette buts outside all around the place. I checked out the next Day and wanted a refund. They tried to tell me I owed more money. I couldn't believe this.The woman and her daughter were very nice when I checked out and finally got thru to the main headquarters...in London... I finally got a reciept but no refund.

Great stay. I am a repeat customer for my quarterly trips to Orlando. Service meets expectations, check in and check out is quick. Every trip to Orlandorlando Knights Inn is my first pick. No complaints, all expectations met.

The pictures they provide are false the rooms are dirty, duct tape on the floor, holes in walls bathrooms in pictures are not at all what you get completely different!. I have pictures to prove how horrible. They refused a refund. horrible rude customer service!

The motel was run-down (which I expected for the price), but the rooms were clean. The young guy working the front desk was very nice and helpful. The hotel said it offered breakfast, and I factored that to my cost comparison with other hotels, but to call that breakfast is in my opinion misleading. It was a pot of coffee (like the kind of pot you keep on your counter at home), a dispenser of orange drink, bananas, and honey bun type rolls. There are no coffee makers in the room and the front office didn't have coffee until like 7:30. I get up around 6 and I need coffee as soon as I wake up. I had to get in my car and drive to the gas station down the street to get coffee and I wasn't very happy about that. And there was no hairdryer. Also, the pool was filthy the 2 nights we were there. It was full of leaves, dead bugs, and trash and I wouldn't let my kids get in it. I would have given this place a 3 star if the pool had been clean. We won't stay here again.

My husband &I were booked at this hotel 2/02-2/4. We wanted a less expensive hotel for a quick stay near Disney. Although the owner & his family were very nice we were very disappointed with the hotel. In this case we got what we paid for I guess. The place is very run down & in need of serious upgrades to the rooms. We are not fancy people & don't look for a 5star hotel accompdations when we travel but we do like a clean room, a comfortable bed & clean bath with nice towels. (These were very thin & very scratchy & it's been years since they were a decent white color and there were only 2 in the room. For a 2Q bed room). We moved from 1 room that had a running faucet in the bathtub & had paper stuffed in the shower head to keep it stable I guess, lots of stains on the carpet & a glob of "something" on the night stand. The second room was a bit better looking but the faucet at the sink had the hot water turned off because it leaked. You had to turn the hot water on if you wanted to use it. The bed was comfortable but the pillows were thin & hard. "Continental breakfast" was a pot of coffee & oj in the lobby. We try not to be too fussy when we travel but it is hard to say a lot of positive about this place. We feel there are serious upgrades needed to be done here. As we said, the owners were very nice & we're happy to change our rooms to try & make it better (even though we only got in at 11:30 pm from the airport). But we checked out in the morning & found another hotel for tonight. Much happier now.

Rooms were very clean, quiet, and comfortable. Motel grounds were kept clean. Loved the large pool! All staff were polite and helpful. Will definitely stay at the Knights Inn Kissimmee West again and refer family and friends. We had an absolutely wonderful stay!

People work at this hotel is very friendly. I highly recommend this hotel. Good location on the main road, plenty of services close by. Very quiet at night. It was very clean and staff was friendly and helpful. Just what I like in a hotel. We really enjoyed our stay and we will certainly go back.