What stands out at this hotel is that every single staff member we talked to was friendly, upbeat, and went out of their way to help. Front desk staff consistently helpful, cleaning people promptly helped us with new pillows, restaurant waiter and cook made a delicious vegan meal for us.
I traveled from North Carolina to this hotel in Florida. The location was perfect. Plenty of restaurants near by and public parks for my child to play. The pool was still available to swim. The staff was very helpful and polite. Our family is mixed, black/white, and two moms.
Stayed for one night. Nice hotel close to everything. Would stay again. 🙂👍
Beautiful lobby, friendly staff, clean and pleasant
Staff very friendly and helpful. All employees showed a ligitamit interest to see that our stay was comfortable.
Warm and caring staff, including warm to each other, very courteous, always smiling, very helpful and accommodating
Room service was just ok, breakfast was delicious!
It was comfortable. Pool was nice. Meals were overpriced.
Facilities upkeep is lacking as is its cleanliness.
Clean, plenty of parking, quiet, conveniently located to food and shopping. Would stay there again.
Location is great for visits to UCF, not for downtown or for the parks. Remodel done nicely, but room still had an air conditioner that rattled all night long. Bed quite comfortable and room was roomy and nice in that respect, although it is a little on the plain side. Amenities left a lot to be desired. No newspapers on Sunday. Breakfast buffet would have been good but the restaurant coffee makers were broken and there was no coffee(?!) Desk staff was rather snippy too when asked about the paper and the coffee.
My only complaint was that there were no vending machines on the room floor levels. You had to go down to the lobby area to get any snacks.
I expected more from a "Hilton" - the restaurant/bar was in lobby and looked like a fast food cafeteria. The gentleman who checked us in was aloof and unwelcoming. The room was clean, the bed was comfortable, convenient to UCF.
the hotel is located in a quiet but convenient place in Orlando, with neat parking lot, clean room, quiet but warm staff.
Florida Technical College is a short stroll from Hilton Garden Inn Orlando East/UCF, and other popular attractions like Waterford Lakes Town Center are within a couple of miles (3 km). This 3-star hotel has 122 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
All 122 rooms feature microwaves, refrigerators, and coffee makers. 40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free newspapers, free local calls, and safes are also standard.
Guests of Hilton Garden Inn Orlando East/UCF have access to an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Thank you so much for such a great review. We hope to see you again soon.
Thank you so much for the great review. We hope we will see you again soon.
Thank you so much for such a good review. We surly hope we will see you again soon!
What stands out at this hotel is that every single staff member we talked to was friendly, upbeat, and went out of their way to help. Front desk staff consistently helpful, cleaning people promptly helped us with new pillows, restaurant waiter and cook made a delicious vegan meal for us.
Thank you so much for such a great review. We hope we will see you again the next time you are in town!
Thank you for taking a moment to share your experience. We do try to set ourselves apart by providing consistent, friendly customer service and clean rooms. I am happy to hear you enjoyed your stay with us. I was looking at the scores that were given and I would like to ask what else you believe we need to improve on to receive all 5 stars. We are working every day to improve our hotel and your feedback will definitely help in doing so. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter and I am glad to know we achieved that with you. Thank you for choosing Hilton Garden Inn East/UCF have a wonderful day!
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter and I am glad to know we achieved that with you. Thank you for choosing Hilton Garden Inn East/ UCF have a wonderful day.
I traveled from North Carolina to this hotel in Florida. The location was perfect. Plenty of restaurants near by and public parks for my child to play. The pool was still available to swim. The staff was very helpful and polite. Our family is mixed, black/white, and two moms.
Thank you for taking a moment to share your experience and giving us 5-star rating! As a Hilton Honors member, you are among our most valued guests and we are pleased that you enjoyed your stay, and hope that we can be your destination of choice for future stays in Orlando. Our goal is to make your stay better and brighter and I am glad to know we achieved that with you. Thank you for choosing Hilton Garden Inn East/UCF, have a wonderful day!
Stayed for one night. Nice hotel close to everything. Would stay again. 🙂👍
Dear Guest: Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely,
Beautiful lobby, friendly staff, clean and pleasant
Dear Guest: Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely,
Thank you so much for the great review. I hope we will see you the next time you are in town.