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Comfort Inn Maingate

3.0 out of 5.0

Recent guest reviews

It was a great experience staying ay comfort suites, they had many different restaurants to choose from in close walkin distance

This room had a constant damp feeling on the carpet and bedding and it had roaches. I kept this room very clean and never had any food. There was also a major problem with hot water. I will never book here again. I have tried to speak with hotel management by calling the choice hotels line and I can never get through. No one has bothered to contact me either from leaving a message with the hotel front desk.

I am writing reviews on every site that I can to deter people from booking this hotel. My room was constantly damp the dirty carpeted floor always felt wet. I overlooked it due to being in florida. Their buffet was good but the times were very early for people being on vacation. I return on the 2nd to last night there to find a roach on my tv console. No there was no food around. Again I tried to overlook that even though I am very uncomfortable around bugs. The next day we left all the lights on and I come back in the room and another big roach on the wall and another inside the fridge. I also had hot water issues. Yes I know how to work the controls. The water took at least 10 minutes to get hot and I even had someone come up to check it out and he had no clue what to do. So each time we took a shower we had to wait forever for the water to heat up. The guy said that each room was on it's on boiler system. I couldn't care less about that, I just want hot water when I want it. I spoke to the front desk many times about my concerns. I've emailed the choice hotels email twice with no response. I've called three times, each time being on hold for over 20 minutes before hanging up. Do not book this hotel unless you like fraternizing with roaches!

This was my 1st family vacation and it was just wonderful. The area was great and parking too. I love our room even though i ask for queen size bed but it seem smaller. This hotel is literally near everything and you can even walk to the restaurants on foot. My children enjoy it except for the breakfast it could've been better. Everyone slept comfortable and we got fresh towels on a daily basis. If i go back I would go back to this hotel again. Thank you for everything Teresa *(housekeeping) you were great.

The location, room, and breakfast were good. My issue and low rating is due to an additional day charged on my credit card. I was there for 6 days and due to check-out on 6/26. I received my receipt the morning of 6/26 with a $0 balance as I had paid at arrival. I proceeded to contact the front desk, per their check-out protocol, at around 11:05am from the room though check-out was at 12pm. At departure, I did not stop at the front desk as there was no balance due per their receipt and I had informed the hotel staff that I was leaving. On 6/27 I noticed the charge, I contacted the hotel directly, (407) 396-4000, and was told the amount was for an additional day since I did not check-out and luggage was left in the room. I provided the name of the person I spoke with at check-out but the person I spoke with stated there was nothing she could do and transferred me to accounting. I left a VM for accounting and never heard back. Two emails were sent, original complaint and follow-up, and I am still waiting for a response as I only received an acknowledgement. Needless to say, I had to contact my credit card to dispute the unwarranted charge as the alleged claim that I did not check-out and left luggage in the room is unsupported. I don't have a problem paying if I was the root cause for the charge; but, in this case, the charge is unjustified and now I am having to deal with resolving their error.

Nice place to stay. Close to Disney. Rooms are nice size. A really good deal for what we paid.

I stayed five nights at this hotel. Staff was very pleasant. Breakfast was hot and plentiful. Location was next to restaurants, in a safe area, I could see the top of Pandora from my window so it is close to Animal Kingdom. The room was large, clean and comfortable. I recommend staying at this hotel.

Nice hotel, clean, friendly staff, nice pool, good breakfast

Wonderful hotel. Staff is very pleasant and friendly, nice room, very clean . We will be staying here again in future trips ! Enjoy your stay!

Most everything we did as a group, Disney World, Universal Studios, SeaWorld Aquarium, Clearwater Beach Aquarium, Capt Memo pirate cruise, Kennedy Space Center, Gator Land, Air boat excursion, Lego Land, and mainly close to and from the airport, this was a fantastic launch site for most or our activities within an hours drive. Every activity started with a complimentary breakfast buffet that gave the kids a great base to launch. We did have a minor plumbing issue that was addressed quickly and without a lot of upheaval. This was our second stay here and have also enjoyed the vast eating choices in the immediate area to choose from after a long day various amusements.

Very nice staff, pool is okay. Beds were like rocks but the room was clean, housekeeping was very friendly. Room had a microwave and a fridge. Breakfast better than most budget hotels and slightly different each day. Coffee kinda yucko. It always seemed overbrewed and burned. Gift shop WAY overpriced but there are plenty of gas stations in the area. Shuttles to the theme parks leave at wretched times so we ended up renting a car. Overall it was a great convenient stay for the week.

Breakfast was great, though i had a room with 2 rooms together. The sofa bed were no good, very small and no firm

Hotel is good, Breakfast is great. very near to Disney parks, i stayed there for a week.

Hotel was fine really only there to sleep room was clean carpet did need cleaned and the bathroom needed some work overall the hotel was fine for our needs close to the parks

The hotel is clean and nice but the bathroom in the room is small with no counter space on the sink to put stuff. The room itself looked worn and a little tattered. Had to fix the curtain for it to stay shut because the top was ripped so had to restick it in the hook. The breakfast was good but really busy and crowded but well stocked being replenished fairly quickly. Lots of choices as well with freshly made Mickey waffles, at night it turns into an all you can eat lobster place which I wanted to try but didn't because all my night were spent at the WDW parks. The pool was good with adjacent hot spa but was the pool itself was way too shallow for any serious cannon balling or diving. The staff and the security was pleasant and helpful. Lots of free parking and close to all the parks. Decided to go off Disney property because for a lower price could get more beds. Two queen beds and a pull out sofa bed good for the kids and baby. Might have had a shuttle but had a rented car so didn't need to use it. Nice gift shop in the hotel that is open late till like 11pm and a decent fitness room open 24 hours. Pretty good hotel for the price with lots or space in the sleeping area but not the bathroom.

This hotel was very impressive with the comfort, friendliness and cleanliness. That on top of the cheap rates and being just a few minutes away from the Disney parks makes this a permanent destination for my family when we do not stay on Disney property. Well done, don't change anything!

We enjoyed our stay in Orlando at the Comfort Inn. We had fun in the pool and hot tub. We visited Disney with an easy drive to and from the park which was really very close by. The room was quiet even though we were close to many tourist attractions as well as restaurants and a Target for shopping. The room was comfortable and met all of my family's needs. The staff were all friendly and helpful. An overall great experience!

Went for spring training, great location. Very pleasant staff, comfortable room. I would stay there again.

The hotel was clean and reasonably priced. However, the free shuttle to Disney made very few trips per day which was inconvenient. Plus one of the drivers was very rude and it made for several awkward trips

Close to restaurants and Disney. Breakfast provided but make sure to get there early so you don't miss out.

7675 W Irlo Bronson Hwy Kissimmee FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Four Corners, Comfort Inn Maingate is 2.2 mi (3.6 km) from Disney's Animal Kingdom® Theme Park and within a 15-minute drive of other popular attractions like Disney's Hollywood Studios®. This 197-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Kissimmee, it's also near Disney's Winter Summerland Miniature Golf Course and Disney's Blizzard Beach Water Park.


Dining

Free buffet breakfast is served each morning from 6 AM to 9 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

All 197 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, laptop-compatible safes, and phones are other standard amenities.


Property features

Comfort Inn Maingate features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and a conference center.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, Non Smoking

Queen 2 | Sleeps 5

Standard Room, Non Smoking

Twin 1 | Queen 2 | Sleeps 6

Guest reviews for Comfort Inn Maingate

Everyone (18) Couples (6) Business (1) Family (13) Other (1) Friends (2)
4

nice hotel close to festivities

Everyone

It was a great experience staying ay comfort suites, they had many different restaurants to choose from in close walkin distance

By , from Nassau, Bahamas on Oct 7, 2017

Review comment responded on Oct 13, 2017

THANK YOU!

1

nasty damp room with roaches

Everyone

This room had a constant damp feeling on the carpet and bedding and it had roaches. I kept this room very clean and never had any food. There was also a major problem with hot water. I will never book here again. I have tried to speak with hotel management by calling the choice hotels line and I can never get through. No one has bothered to contact me either from leaving a message with the hotel front desk.

By , from kentucky on Aug 23, 2017

1

disgusting hotel

Everyone

I am writing reviews on every site that I can to deter people from booking this hotel. My room was constantly damp the dirty carpeted floor always felt wet. I overlooked it due to being in florida. Their buffet was good but the times were very early for people being on vacation. I return on the 2nd to last night there to find a roach on my tv console. No there was no food around. Again I tried to overlook that even though I am very uncomfortable around bugs. The next day we left all the lights on and I come back in the room and another big roach on the wall and another inside the fridge. I also had hot water issues. Yes I know how to work the controls. The water took at least 10 minutes to get hot and I even had someone come up to check it out and he had no clue what to do. So each time we took a shower we had to wait forever for the water to heat up. The guy said that each room was on it's on boiler system. I couldn't care less about that, I just want hot water when I want it. I spoke to the front desk many times about my concerns. I've emailed the choice hotels email twice with no response. I've called three times, each time being on hold for over 20 minutes before hanging up. Do not book this hotel unless you like fraternizing with roaches!

By on Aug 10, 2017

Review comment responded on Aug 17, 2017

I'm sorry about your isolated experiences, it happens. We are certainly attempting to make ammends.

4

very close to attractions

Everyone

This was my 1st family vacation and it was just wonderful. The area was great and parking too. I love our room even though i ask for queen size bed but it seem smaller. This hotel is literally near everything and you can even walk to the restaurants on foot. My children enjoy it except for the breakfast it could've been better. Everyone slept comfortable and we got fresh towels on a daily basis. If i go back I would go back to this hotel again. Thank you for everything Teresa *(housekeeping) you were great.

By , from New York on Jul 16, 2017

Review comment responded on Aug 17, 2017

Thanks for the great review and your consrtructive comments.

2

good hotel, unhelpful staff

Everyone

The location, room, and breakfast were good. My issue and low rating is due to an additional day charged on my credit card. I was there for 6 days and due to check-out on 6/26. I received my receipt the morning of 6/26 with a $0 balance as I had paid at arrival. I proceeded to contact the front desk, per their check-out protocol, at around 11:05am from the room though check-out was at 12pm. At departure, I did not stop at the front desk as there was no balance due per their receipt and I had informed the hotel staff that I was leaving. On 6/27 I noticed the charge, I contacted the hotel directly, (407) 396-4000, and was told the amount was for an additional day since I did not check-out and luggage was left in the room. I provided the name of the person I spoke with at check-out but the person I spoke with stated there was nothing she could do and transferred me to accounting. I left a VM for accounting and never heard back. Two emails were sent, original complaint and follow-up, and I am still waiting for a response as I only received an acknowledgement. Needless to say, I had to contact my credit card to dispute the unwarranted charge as the alleged claim that I did not check-out and left luggage in the room is unsupported. I don't have a problem paying if I was the root cause for the charge; but, in this case, the charge is unjustified and now I am having to deal with resolving their error.

By , from Carrollton, TX on Jul 13, 2017

Review comment responded on Aug 17, 2017

Sorry that this issue dragged out longer than expected, but I hope you were able to get you bank account straightened out

4
Everyone

Nice place to stay. Close to Disney. Rooms are nice size. A really good deal for what we paid.

By on Jul 13, 2017

Review comment responded on Aug 17, 2017

Thank your for the great review!

5

recommend hotel

Everyone

I stayed five nights at this hotel. Staff was very pleasant. Breakfast was hot and plentiful. Location was next to restaurants, in a safe area, I could see the top of Pandora from my window so it is close to Animal Kingdom. The room was large, clean and comfortable. I recommend staying at this hotel.

By on Jun 27, 2017

Review comment responded on Aug 18, 2017

What a great review, thank you so much!

4
Everyone

Nice hotel, clean, friendly staff, nice pool, good breakfast

By , from ky on Jun 24, 2017

Review comment responded on Aug 16, 2017

Thanks for the great review!! Hope to see you again soon!!

5

close to disney parks

Everyone

Wonderful hotel. Staff is very pleasant and friendly, nice room, very clean . We will be staying here again in future trips ! Enjoy your stay!

By on Jun 1, 2017

5

fantastic launch

Everyone

Most everything we did as a group, Disney World, Universal Studios, SeaWorld Aquarium, Clearwater Beach Aquarium, Capt Memo pirate cruise, Kennedy Space Center, Gator Land, Air boat excursion, Lego Land, and mainly close to and from the airport, this was a fantastic launch site for most or our activities within an hours drive. Every activity started with a complimentary breakfast buffet that gave the kids a great base to launch. We did have a minor plumbing issue that was addressed quickly and without a lot of upheaval. This was our second stay here and have also enjoyed the vast eating choices in the immediate area to choose from after a long day various amusements.

By , from Northern Wisconsin on Feb 23, 2017