This resort hits ALL the marks. There is something for everyone! What an amazing property.
Everything was fantastic!!!!
smoking areas were beautiful but we are not smokers we wanted to sit at the water features but was forced to leave do to smokers im sure this is trivial but never the less
The staff was GREAT!! The cleanliness was AWESOME!! The construction taking place all around the grounds: not so great. Also, we paid premium seating for luau which was great but we were sat on second row directly behind someone who was sitting at head of table which blocked our view considerably.
The property was fantastic. Great location. With the construction, dining options were limited.
We had a great trip. We recently had a loss in the family. The staff could not have been more accommodating. Given the circumstances we made great memories. We will he back.
Horribly rude pool staff. Would never stay at the property. Also going through a renovation so another reason not to stay, I didn’t go to Hawaii to experience a construction zone. But ridiculously rude pool staff.
Incredible hotel
Great grounds , beach and pool access perfect place to unwind the rooms are a bit outdated and can use a revamp
The hotel had everything we needed and was very beautiful.
Dear Sir/Madame- I very much like the property and have been there three of the last three years with my family. It’s beautifully run. My very, very big disappointment came when I got food poisoning that lead to diarrhea/nausea, chills and fever within an hour after leaving the property’s Luau. I was sick the rest of the night, 1/2 the following day (before forcing myself to leave the bed/room and had to cancel plans later that next evening. Upon realizing how a large portion of my trip was ruined I decided to ask for a refund for only my portion of the luau. Truth be told getting poisoned ruined some of my wife’s stay as well as my daughter’s but I felt it only fair to request my fee be taken off the bill upon checkout. After politely asking for something I didn't really consider would be met with anything but apologies and agreement, the person at the front desk told me that the front desk manager Kelsey Lions would only offer me $50 off of the $135 I was charged. I politely declined. To be clear- I have stayed there under the name Ethan or Skip Erickson three of the last three years, I also signed up for the Elite program this last stay so as to accrue points and have raved to others about the property and staff. I find it incredible that your property would lose my and my friends’ business over a charge of $135. I found the $50 offer incredibly cheap and in very poor taste hence my refusal to accept it & I am still bitter about it. Please let me know your thoughts.
A beautiful hotel with a very professional staff and amazing grounds. The pool was awesome, clean and not crowded even on busy days.
Located in Wailea within a 5-minute walk of Shops at Wailea, Grand Wailea Maui, A Waldorf Astoria Resort is within a 15-minute stroll of Ulua Beach Park. This 776-room, 5-star resort has 9 outdoor pools along with a full-service spa and 3 restaurants.
Enjoy the ocean views at Bistro Molokini, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
55-inch TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Furnished lanais, refrigerators, and coffee makers are other standard amenities.
Guests of Grand Wailea Maui, A Waldorf Astoria Resort have access to a full-service spa, 9 outdoor pools, and a children's pool. Valet parking is offered for USD 65.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach resort include a gym, a sauna, and free WiFi in public areas.
This resort hits ALL the marks. There is something for everyone! What an amazing property.
Everything was fantastic!!!!
Aloha Sharon, Thank you for choosing us for your visit. We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Grand Wailea, A Waldorf Astoria Resort in the near future. Mahalo, JP Oliver, Managing Director
smoking areas were beautiful but we are not smokers we wanted to sit at the water features but was forced to leave do to smokers im sure this is trivial but never the less
Aloha Richard, It was a pleasure hosting you at Grand Wailea, A Waldorf Astoria Resort. It's great to hear you appreciated the beauty of our smoking areas, which are dedicated to those who wish to smoke, while all are welcome to enjoy the view. Thank you for the review, and we hope you will join us again. Mahalo, JP Oliver, Managing Director
The staff was GREAT!! The cleanliness was AWESOME!! The construction taking place all around the grounds: not so great. Also, we paid premium seating for luau which was great but we were sat on second row directly behind someone who was sitting at head of table which blocked our view considerably.
The property was fantastic. Great location. With the construction, dining options were limited.
We had a great trip. We recently had a loss in the family. The staff could not have been more accommodating. Given the circumstances we made great memories. We will he back.
Horribly rude pool staff. Would never stay at the property. Also going through a renovation so another reason not to stay, I didn’t go to Hawaii to experience a construction zone. But ridiculously rude pool staff.
Aloha Christopher, I apologize and am sorry to hear about the negative experience you encountered at our pool. I have shared your feedback with our team so that we may continue to improve our processes.
Incredible hotel
Aloha Jason,Your perfect review score is terrific to see! We are delighted that so many aspects of our resort pleased you, and we trust you left feeling relaxed. Our team loves hosting returning guests, so please revisit us at Grand Wailea, A Waldorf Astoria Resort!Mahalo,JP Oliver,Managing Director