Skip to main content
Beginning of main content

Recent guest reviews

N/A

Rooms are old and had water damage in multiple places. Pool closes at 6pm, which I feel is a little too early. Staff was amazing. Food was good, but pricey ($18 pina colada? Worth about $12 tops)

Rooms are very spacious views from the beach is spectacular

Very poor sound insulation- everything could be heard through the walls, doors and floors from our room in the west tower (and this started at 3 am in the morning). Hotel was not able to accommodate us with another room so we canceled the remainder of our stay with no charge but only after being forceful with the front desk because they insisted they could not allow us to do so without being charged for the room and that it had to be done through Expedia/Orbitz. Also, no apologies from the hotel for the inconvenience or having to find a new hotel/change flights to shorten our trip.

Never knew about food vouchers. Not accommodating for people with health issues. Almost all activities booked once you arrived. Price gauging for chairs and umbrellas. Never available.

It is beautiful, great location, right on the beach, definitely gives you the feel of historic Hawaii.

Loved the view. Beach was fantastic, location was premium.

The perfect location, the architecture, stunning views, the ambiance made it memorable.

Pillows is so comfortable and every day the room keeps clean. If the dissatisfaction would be raised, the room space was a little bit small for 4 persons.

The shopping and eatery is nearby !! Swimming pool is too small

The very best hotel experience. Beautiful banyan tree.

Kalakaua Avenue Honolulu HI

Hotel highlights

  • Steps from Waikiki Beach and International Market Place
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Waikiki, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is next to popular attractions like Waikiki Beach and International Market Place. This 791-room, 4.5-star resort welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.


Dining

Enjoy the ocean views at Beachhouse at the Moana, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach's 791 rooms provide refrigerators, coffee makers, and safes. Guests can expect WiFi, wired Internet, and flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include video-game consoles, phones, and ironing boards.


Property features

Guests of Moana Surfrider, A Westin Resort & Spa, Waikiki Beach enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is offered for USD 55 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a sauna, WiFi in public areas, and a 24-hour business center.

Room options

Room, 2 Double Beds, City View, Tower

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, City View (Historic Banyan)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Partial Ocean View, Tower

2 Double Beds | Sleeps 4

Room, 1 King Bed, City View, Tower

1 King Bed | Sleeps 3

Guest reviews for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Everyone (29) Couples (9) Family (12)
5
Partner Couples

N/A

By on Sep 22, 2021

4
Business Business

Rooms are old and had water damage in multiple places. Pool closes at 6pm, which I feel is a little too early. Staff was amazing. Food was good, but pricey ($18 pina colada? Worth about $12 tops)

By on Aug 27, 2021

5
Family

Rooms are very spacious views from the beach is spectacular

By on Aug 7, 2021

Review comment responded on Aug 8, 2021

Aloha, We are pleased that you enjoyed an energizing and fulfilling stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. Mahalo for your generous comments regarding your spacious guest room, and spectacular beach views. Mahalo for being our guest, and we hope to welcome you again very soon. Mahalo, Kyle A. Resident Manager

1
Family

Very poor sound insulation- everything could be heard through the walls, doors and floors from our room in the west tower (and this started at 3 am in the morning). Hotel was not able to accommodate us with another room so we canceled the remainder of our stay with no charge but only after being forceful with the front desk because they insisted they could not allow us to do so without being charged for the room and that it had to be done through Expedia/Orbitz. Also, no apologies from the hotel for the inconvenience or having to find a new hotel/change flights to shorten our trip.

By on Jul 25, 2021

Review comment responded on Jul 26, 2021

Aloha Guest, We sincerely apologize for not meeting your expectations. We are known for our attentive, seamless hospitality, and we regret this was not your experience. We have reviewed your comments with our associates to prevent these issues from repeating. We hope you will give us another opportunity to regain your trust on your next visit to Waikiki Beach. Mahalo, Kyle A. Resident Manager

2
Everyone

By on Jul 24, 2021

3
Family with small children

Never knew about food vouchers. Not accommodating for people with health issues. Almost all activities booked once you arrived. Price gauging for chairs and umbrellas. Never available.

By on Jun 24, 2021

Review comment responded on Jun 25, 2021

Aloha, We sincerely apologize for not meeting your expectations. We are known for our attentive, seamless hospitality, and we regret this was not your experience. We have reviewed your comments with our associates to prevent these issues from repeating. We hope you will give us another opportunity to regain your trust on your next visit to Waikiki Beach. Mahalo, Kyle A. Resident Manager

4
Everyone

By on Jun 22, 2021

5
Everyone

By on May 30, 2021

5
Everyone

It is beautiful, great location, right on the beach, definitely gives you the feel of historic Hawaii.

By on Apr 26, 2021

Review comment responded on Apr 27, 2021

Aloha, Mahalo for staying with us at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and for your gracious review. We are glad you enjoyed our unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. We hope you will stay with us again soon. Mahalo once more for taking the time to share your feedback. Mahalo, Kyle A. Resident Manager

5
Family

Loved the view. Beach was fantastic, location was premium.

By on Apr 18, 2021

Review comment responded on Apr 20, 2021

Aloha Valued Guest, Thank you for the enlivening review of your recent stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. We are pleased you found our beautiful beachfront location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you again. Mahalo, Karen W. Guest Experience Team

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

2365 Kalakaua Avenue, Honolulu, HI 96815
url importing http://www.orbitz.com/Honolulu-Hotels-Moana-Surfrider,-A-Westin-Resort-&-Spa,-Waikiki-Beach.h15534-p2.Hotel-Reviews
There was an error importing /Honolulu-Hotels-Moana-Surfrider,-A-Westin-Resort-&-Spa,-Waikiki-Beach.h15534-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Honolulu-Hotels-Moana-Surfrider,-A-Westin-Resort-&-Spa,-Waikiki-Beach.h15534-p2.Hotel-Reviews

Frequently asked questions