4/10 Poor
Brian
Traveled with family
Jul 9, 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We asked for a Lanai room, so it was poolside.
Sadly, our room was next to a room that was converted to a workout room, so we were woken every morning to people banging free weights on the floor. A workout room should not be on the same floor as guests, let alone next to a room. It would be better on the lobby floor like other hotels.
Additionally, our lanai furniture was taken by other hotel guests even though there was a tiny placard that said this belongs to our room. (think of someone stealing your balcony furniture) Perhaps putting the note on each item would discourage the inconsiderate guests or a mini fence to show "demarcation" of the area as "my purchased space."
Finally, 7 local kids (ages 10-16) snuck into the hotel and invaded the pool and were jumping off the elevated walls into the pool in a free-for-all frenzy that scattered the hotel guests. Perhaps better security would be helpful.
Sadly, each day of my visit was filled with frustration.
Brian
Stayed 3 nights in Jun 2025