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Recent guest reviews

Very old hotel, parking garage was terrible because there were no elevators. I’m sure this is a violation of the American Disability Act. I was unable to get up and down the stairs, so someone had to go get my car and park it for me when I returned. There was a lot of noise at night, either high pitched singing, or protesters…..terrible experience. Bathroom in the room was a dump. Front desk help was unfriendly….

Fvcking azzholes charged $12 for 2 small black coffee’s. This should have just been an included item. Room was small, dirty and the bathroom had several items broken or falling apart. Toilet flushed for about 2 minutes straight each time used.

Beautiful lobby, older hotel given a facelift. I can see the beach from my room! In the middle of Waikiki action. The self parking garage is very close to hotel

Wonderful hotel. I would definitely recommend this hotel.

X

Good gym, nice staff. Excellent musician(s) in the afternoon.

Our maid was awesome

Loved the bedding, I purchased the breakfast vouchers which were a great value. The hotels location was perfect. I would stay at this property again.

Was good location but beds were so small and i couldnt sleep the whole time pillows were ackward too

Parking fee was a shock as this was not information given when booking and parking was very costly. Things close down to early including the pool

The hotel staff and housekeeping were amazing. The food choices on the menu were not optional as my daughter and I eat pretty healthy. However, there are plenty of healthier options close to the hotel. Our stay was great overall.

The hotel was in the best location from the beach and restaurants.

Did not like paying resort fees when you only stay overnight. Also advertised shuttle. This is a company that charges separately.

Thank you Sheraton Princess for a wonderful stay. Friendly staff all around.

I had to park a mile away, the parking I paid for was not provided, other vehicles parked in my paid for spot then I had to argue daily to get to park. One night I had to sleep in my 2500 Ram due to no parking. The hotel refused to tow non paying customers lol

Great location just steps to Waikiki beach. Nice grounds with evening entertainment poolside. Courteous staff. Overall it was a good stay.

Kaiulani Ave Honolulu HI

Hotel highlights

  • Steps from Waikiki Beach and International Market Place
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Waikiki, Sheraton Princess Kaiulani is next to popular attractions like Waikiki Beach and International Market Place. This 1000-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and a 24-hour business center. It's connected to a shopping center in central Honolulu, and also a short walk from Waikiki Beach Walk and Honolulu Zoo.


Dining

Enjoy dining at one of 2 onsite restaurants including Pikake Terrace, which specializes in Italian cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Sheraton Princess Kaiulani's 1000 rooms are air-conditioned and provide balconies, refrigerators, and coffee makers. Guests can expect to find WiFi and 32-inch TVs with cable channels and pay movies. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Sheraton Princess Kaiulani, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 42 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a library.

Room options

Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

2 Double Beds | Sleeps 4

Premier Room, 2 Double Beds, Non Smoking, Ocean View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Partial Ocean View, Tower

1 King Bed | Sleeps 3

Room, 3 Twin Beds, Non Smoking (Kaiulani Wing)

3 Twin Beds | Sleeps 3

Guest reviews for Sheraton Princess Kaiulani

Everyone (21) Couples (16) Family (11)
3
Partner Couples

Very old hotel, parking garage was terrible because there were no elevators. I’m sure this is a violation of the American Disability Act. I was unable to get up and down the stairs, so someone had to go get my car and park it for me when I returned. There was a lot of noise at night, either high pitched singing, or protesters…..terrible experience. Bathroom in the room was a dump. Front desk help was unfriendly….

By , from Denver on Oct 20, 2021

2
Family

Fvcking azzholes charged $12 for 2 small black coffee’s. This should have just been an included item. Room was small, dirty and the bathroom had several items broken or falling apart. Toilet flushed for about 2 minutes straight each time used.

By on Oct 16, 2021

5
Friends

Beautiful lobby, older hotel given a facelift. I can see the beach from my room! In the middle of Waikiki action. The self parking garage is very close to hotel

By on Oct 10, 2021

5
Partner Couples

Wonderful hotel. I would definitely recommend this hotel.

By on Sep 30, 2021

4
Partner Couples

X

By on Sep 26, 2021

5
Partner Couples

Good gym, nice staff. Excellent musician(s) in the afternoon.

By on Aug 16, 2021

5
Family with small children

Our maid was awesome

By on Aug 5, 2021

Review comment responded on Aug 6, 2021

Aloha Valued Guest, Mahalo for sharing about your time at Sheraton Princess Kaiulani. It is lovely to hear that your housekeeper made you feel genuinely welcomed throughout your stay. We will be sure to share your kind remarks with her. We want every guest to feel the aloha spirit from each of our staff members! We hope to have the opportunity to welcome you again soon. Mahalo, Ron R. Director of Operations

4
Family

Loved the bedding, I purchased the breakfast vouchers which were a great value. The hotels location was perfect. I would stay at this property again.

By on Jul 24, 2021

4
Everyone

By on Jul 5, 2021

4
Everyone

By on Jul 5, 2021

Sheraton Princess Kaiulani

120 Kaiulani Ave, Honolulu, HI 96815
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