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OUTRIGGER Kona Resort & Spa

4.0 star property
Resort with 2 restaurants, 8-minute walk to Keauhou Bay Beach
VIP Access

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Photo gallery for OUTRIGGER Kona Resort & Spa

Waterslide
Property video
2 bars/lounges, poolside bar
Aerial view
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
78-128 Ehukai Street, Kailua-Kona, HI, 96740
  • Place, Haleo Luau
    ‪3 min walk‬
  • Place, Keauhou Bay Beach
    ‪7 min walk‬
  • Place, Kona Country Club
    ‪17 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room, Oceanfront

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Double Room, Oceanfront

8.0 out of 10
Very good
(10 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room, Oceanfront

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Club Double Room, Oceanfront

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Oceanfront

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Club Room, 1 King Bed, Oceanfront

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

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Room, 1 King Bed, Oceanfront

9.0 out of 10
Wonderful
(22 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

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Deluxe Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Mobility Accessible, Oceanfront (Club)

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Deluxe Suite, 1 King Bed with Sofa bed, Mobility Accessible, Oceanfront (Club)

  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Ocean View

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Double Room, Ocean View

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Double Room, Ocean View

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Club Double Room, Ocean View

  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(16 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, Multiple Beds, Ocean View

Club Suite, Multiple Beds, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Club Suite, Multiple Beds, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Resort view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Ocean View

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Club Suite, 1 King Bed with Sofa bed, Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Resort view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Mobility Accessible, Ocean View

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Club Suite, 1 King Bed with Sofa bed, Mobility Accessible, Ocean View

  • Resort view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Double Room, Partial Ocean View

8.0 out of 10
Very good
(9 reviews)
  • Partial ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

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Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(24 reviews)
  • Partial ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Resort View

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Double Room, Resort View

8.4 out of 10
Very good
(30 reviews)
  • Resort view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Resort View

View from room

Room, 1 King Bed, Resort View

8.2 out of 10
Very good
(71 reviews)
  • Resort view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Oceanfront

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Club Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Club Suite, Multiple Beds, Oceanfront

Club Suite, Multiple Beds, Oceanfront | Premium bedding, in-room safe, desk, laptop workspace

Club Suite, Multiple Beds, Oceanfront

  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Resort View

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Room, 1 King Bed, Mobility Accessible, Resort View

  • Resort view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible, Partial Ocean View

  • Partial ocean view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Ocean View

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Room, 1 King Bed, Mobility Accessible, Ocean View

  • Ocean view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Multiple Beds, Ocean View

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Double Room, Multiple Beds, Ocean View

  • Ocean view
  • 420 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Royal Suite (Huakai, Newly Renovated)

Royal Suite (Huakai, Newly Renovated) | Premium bedding, in-room safe, desk, laptop workspace

Royal Suite (Huakai, Newly Renovated)

  • Ocean view
  • 1378 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Oceanfront

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Room, 1 King Bed, Mobility Accessible, Oceanfront

  • Ocean view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kailua-Kona

Located in Kahaluu-Keauhou, OUTRIGGER Kona Resort & Spa is a leisurely stroll from popular sights such as Keauhou Bay Beach and Kona Country Club. This 508-room, 4-star resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.
View more Resorts in Kailua-KonaOpens in a new window

What's nearby

  • Haleo Luau - 3 min walk - 0.2 miles
  • Keauhou Bay Beach - 7 min walk - 0.4 miles
  • Holua Racquet and Paddle - 9 min walk - 0.5 miles
  • Kona Country Club - 17 min walk - 0.9 miles
  • Keauhou Shopping Center - 17 min walk - 0.9 miles

Getting around

  • Kona Intl. Airport (KOA) - 28 min drive

Restaurants

  • ‪Sunset Kai Lanai - ‬4 min drive
  • ‪Piko - ‬1 min walk
  • ‪Magics Beach Grill - ‬7 min drive
  • ‪L & L Hawaiian BBQ - ‬4 min drive
  • ‪Da Poke Shack - ‬9 min drive

About this property

OUTRIGGER Kona Resort & Spa

Resort with 2 restaurants, 8-minute walk to Keauhou Bay Beach
Guests of OUTRIGGER Kona Resort & Spa enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 40 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this golf resort include free WiFi in public areas, a hot tub, and an outdoor tennis court.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include furnished lanais, coffee makers, and free local calls.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a hot tub, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 30 per night)
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Holua Bar
  • Piko Wine & Coffee Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Children's pool
  • Fitness classes
  • Golf carts
  • Golf driving range
  • Hot tub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Rowing/canoeing
  • Shopping
  • Snorkeling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (10,000 square feet of space)

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 200 per pet, per stay
  • 1 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 41.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Uncovered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 780100380000, TA-027-652-3520-01, GE-027-652-3520-01

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Frequently asked questions

Is a free cancellation option available at OUTRIGGER Kona Resort & Spa?

OUTRIGGER Kona Resort & Spa provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at OUTRIGGER Kona Resort & Spa?

As of Feb 18, 2026, prices found for a 1-night stay for 2 adults at OUTRIGGER Kona Resort & Spa on Mar 7, 2026 start from $269.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of OUTRIGGER Kona Resort & Spa?

This resort is situated in Kahaluu-Keauhou within a 10-minute walk of Keauhou Bay Beach, Haleo Luau, and Holua Racquet and Paddle. You'll also find Kona Country Club and Keauhou Shopping Center less than a mile away.

Will I be able to park at OUTRIGGER Kona Resort & Spa?

Yes, secured valet parking is offered for USD 40 per night with in/out privileges. Accessible parking is also available for guests.

Does OUTRIGGER Kona Resort & Spa include a casino on the premises?

No, OUTRIGGER Kona Resort & Spa doesn't have a casino.

Will I find an indoor pool at OUTRIGGER Kona Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at OUTRIGGER Kona Resort & Spa?

There are plenty of amenities for couples at this resort, including 2 outdoor pools, a poolside bar, and 2 restaurants.

Are there hot tubs at OUTRIGGER Kona Resort & Spa?

Yes, guests can enjoy a spa tub at this resort.

Does OUTRIGGER Kona Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, OUTRIGGER Kona Resort & Spa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will OUTRIGGER Kona Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at OUTRIGGER Kona Resort & Spa for a fee of USD 200 per pet, per stay.

Does OUTRIGGER Kona Resort & Spa have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to OUTRIGGER Kona Resort & Spa?

The closest major airport to OUTRIGGER Kona Resort & Spa is Kona Intl. Airport (KOA), which is 15.7 mi away (28 minutes by car).

Can I book a room with a balcony at OUTRIGGER Kona Resort & Spa?

Yes, every guestroom at OUTRIGGER Kona Resort & Spa comes with a furnished lanai with some featuring ocean or resort views.

Does OUTRIGGER Kona Resort & Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at OUTRIGGER Kona Resort & Spa.

OUTRIGGER Kona Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1008 reviews
Rating 8 - Good. 203 out of 1008 reviews
Rating 6 - Okay. 109 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel B

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and Room 4366 was great (though the bedside clock needs replacing -- it kept losing the right time)
Stayed 3 nights in Jan 2026

10/10 Excellent

Antonio William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and a wonderful, family friendly resort!
Stayed 4 nights in Nov 2025

8/10 Good

Brian

The facility was terrific and the
Stayed 7 nights in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Chu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accomodating staff.
Stayed 5 nights in Nov 2025

6/10 Okay

Elaine

Disliked: Amenities
Was very underwhelmed. This was just a regular Hyatt with a higher sticker price. Staff were average if not below average. Also, no spa? It was a resort “and spa” and couldn’t get a massage on site which was very odd. You’d be better saving your money staying elsewhere and getting pretty much the same experience. The rooms were clean and the views were great. Otherwise, not much to jump up and down about. Restaurant and the little store on site close pretty early which made the evening arrival kind of difficult.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service all around. Rooms were quiet. Staff was friendly and accommodating
Stayed 7 nights in Nov 2025

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful stay here with our two kids. We loved the free water bottles that you can always refill and the backpacks, they came in handy for our beach and hike days. The room we stayed in was beautiful, with gorgeous views and the lanai was so spacious. The kids loved the pool, Outrigger’s grounds were so lush and beautiful and the staff was so helpful and accommodating. We would definitely come back again.
Outriggers beautiful grounds
Adult pool
Family pool
Stayed 7 nights in Nov 2025

8/10 Good

Evann

Stayed 4 nights in Nov 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, amenities
Lovely resort and awesome feast and show
Stayed 5 nights in Nov 2025

10/10 Excellent

Christa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was bright and clean. Front desk staff were friendly and helpful. The grounds and gardens are gorgeous, surrounded by lava rock.The pools were great. The adult pool hardly ever had anyone in it, but even the main pool was never too crowded and always had a great vibe. The food at the restaurants was good but came at a price. The breakfast buffet is not worth it at $37 per person. You're better off ordering from the breakfast menu or using the grab & go option. I would overall recommend eating out in Kailua-Kona rather than at the hotel. The poolside bar is convenient for small bites and drinks while relaxing at the pool. We wanted to attend the Luau (which only runs twice a week) but were told that it was cancelled due to low attendance numbers, which was a real shame. I'm not sure how often that happens or if we stayed during a slow time (end of October). The hotel is conveniently located to the bay where many snorkeling and manta ray tours leave from. We did both and enjoyed them immensely.
Stayed 6 nights in Oct 2025

10/10 Excellent

Metzli

Liked: Cleanliness, amenities, property conditions & facilities
The staff are exceptionally friendly and helpful, and the hotel offers a beautiful view. While the room could be improved, the outdoor seating area is very pleasant. The Luau show is also truly impressive.
Stayed 5 nights in Nov 2025

10/10 Excellent

karson, Hollister

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility is terrific
Stayed 1 night in Nov 2025

10/10 Excellent

Iris

Stayed 4 nights in Nov 2025

10/10 Excellent

juan

Stayed 5 nights in Nov 2025

8/10 Good

Sherri

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed four days at the resort. Our room was cleaned daily and always spotless. The ocean views from our room were outstanding, especially at sunset. The check-in was easy and Michael was friendly, welcoming and knowledgeable. We enjoyed the lei making and ukelele class. Both pools were large and interesting.
Stayed 4 nights in Nov 2025

6/10 Okay

Ryan

We enjoyed ourselves very much and I’m not complaining for me but a few things that were not great- it rained and we had about an inch of standing water on our balcony for 2 days, the handle to turn the water on in the bathroom kept coming off and there was a constant drip in the bathtub. The club
Stayed 4 nights in Oct 2025

8/10 Good

Ramir

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous; they had a lot of amazing amenities just baffled with how much they charge for parking - but that’s honestly normal for any hotels in Hawaii… i guess. The hallways to the rooms are carpeted; looks messy, highly suggest taking them out and sticking to wood or cement-ish floor so it doesn’t look dirty.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Stayed 5 nights in Nov 2025

10/10 Excellent

Norman, Jacksons Gap

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort grounds are magnificent, room spotless, and staff most gracious. Our week long stay was a real pleasure!!
Stayed 7 nights in Oct 2025

8/10 Good

Kristen

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Some tiny ants found in room and bed not very comfortable. Other than that, great.
Stayed 2 nights in Oct 2025

2/10 Terrible

Fatemeh Salehian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was the worst trip. We couldn’t sleep as their mattresses are very soft. You sink in them and wake up with neck and back pain. The first room we had was the worst. We couldn’t take shower as there was no hot water. A technician came and told us we should run the water for 15-20 minutes. It didn’t work, they moved us to another room. They did clean our room on the third day. For three nights trips, two much hassle and we didn’t enjoy our stay. I don’t recommend this place.
Stayed 3 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness, amenities, property conditions & facilities
Incredible spot but felt because I was on a package deal they "upgraded" me to a room with the absolute worst location. I asked about a discount that was included in my packed and they told me to deal with the person booking the excursions. I felt like they passed the buck and of course no discount was applied. I didn't know they were separate companies.
Stayed 7 nights in Oct 2025

8/10 Good

Ruthann

Liked: Property conditions & facilities
Staff was courteous and went the extra mile for us. The hotel is older, but rooms were clean and nice. The property is beautiful! Definitely would recommend. Swimming with the mana rays occurs just off shore of this hotel and was the best experience.
Stayed 4 nights in Oct 2025

6/10 Okay

Cary

Didn’t know it was a timeshare or people owned rooms.
Stayed 5 nights in Oct 2025

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