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Recent guest reviews

Excellent stay and friendly staff

I am a diabetic and asked three separate times where a SHARPS container was located. They looked at me like I’d grown a 3rd eye. Finally I was told that one would be brought to my hotel room but it never ended up happening at all. This was a violation of the Americans with Disabilities Act and also a violation of reasonable accommodations under federal law.

Carpet looks very dirty, bathroom is super small, the worst of all we got bed bug bites. Room is very outdated for new hotel.

:)

Great hotel with nice breakfast! However the only pool onsite was rented out to private event multiple days during our stay. This is unacceptable as they advertise pool with stay! Front desk staff was a bit overwhelmed with the volume. The rooms need some better upkeep, and cleaning and paint/touch up in the bathrooms. However the gym and work out rooms were wonderful. Swell breakfast buffet was fantastic. Thanks.

The room was small and was ran down with signs of rusts around the windows and on the baseboards. The bathroom was small. They sell ocean views rooms that have only partial views. You need to opt for the premier view to actually see the ocean. The rooms are not cleaned daily. We stayed for 5 days and the room was cleaned only twice. Parking is not free and you pay about 50$/day. This is after paying about 450$/day (with fees and taxes) for the room...I would think a complimentary parking should be included. We called the reception from the room a coupke times and no answer both times. Definitely won't stay here next time and would not recommend to anyone else. Mahalo!

Everything was up to par.

Rooms are decent size. Location is great. Level of service was okay but not up to resort standards.

Lovely property, great location, friendly staff. Housekeeping was not very good. We had to repeatedly ask for simple things like tea and coffee and housekeeping line was never answered. But, I'll definitely stay here again.

Very close to the beach; walkable to everything. Great staff and nice amenities

Everyone was great

We had a good time in Alohahini resort

The property is well maintained externally, lobby, halls. Staff were very friendly and accommodating The only downside worth mentioning are the mattresses, they can use a change. We Switched rooms because of the mattress and the next one wasn’t necessarily any better. But we just put up with it since the room was an upgrade and we really liked the view. Guest laundry was a plus!

Everything was perfect, I will recommend this place

Very nice resort. Friendly staff. Aaron in concierge was very helpful and friendly with helping is plan activities while we were on vacation on Honolulu. Nice pool and bar. No complaints. Would come again.

Love the hotel!

Kalakaua Avenue Honolulu HI

Hotel highlights

  • Walking distance to Waikiki Beach and Waikiki Beach Walk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Waikiki, 'Alohilani Resort Waikiki Beach is next to popular attractions like Kuhio Beach Park and Duke Kahanamoku Statue. This 839-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.


Dining

This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other amenities include furnished balconies, refrigerators, and coffee makers. Weekly housekeeping is available.


Property features

Guests of 'Alohilani Resort Waikiki Beach have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is offered for USD 55 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include a gym, a rooftop terrace, and free WiFi in public areas.

Room options

Diamond Head View King Club Access

1 King Bed | Sleeps 3

Diamond Head View 2 Queens Club Access

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Partial Ocean View

1 King Bed | Sleeps 3

Ocean View King Club Access

1 King Bed | Sleeps 3

Guest reviews for 'Alohilani Resort Waikiki Beach

Everyone (24) Couples (19) Family (16)
5
Friends

Excellent stay and friendly staff

By on Nov 29, 2022

Review comment responded on Dec 7, 2022

Aloha Venkat, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are so thrilled to hear that our staff was able to provide top-notch service. Having you as our guests was a delight, and we look forward to seeing you again soon.Mahalo nui loa,Guest Services

4
Everyone

I am a diabetic and asked three separate times where a SHARPS container was located. They looked at me like I’d grown a 3rd eye. Finally I was told that one would be brought to my hotel room but it never ended up happening at all. This was a violation of the Americans with Disabilities Act and also a violation of reasonable accommodations under federal law.

By on Oct 25, 2022

Review comment responded on Nov 7, 2022

Aloha Patrick, Mahalo for staying with us and for sharing your experience. We are deeply sorry for the inconveniences you've experienced. We always prioritize our guest's comfort and safety, and we sincerely apologize if your experience didn't meet the standards that we've set. We've shared your feedback with our management team, and we'd like to discuss your experience further. We kindly ask that you reach out to us directly and ask for the Manager on Duty. Once again, please accept our apologies.Mahalo nui loa,Guest Services

2
Family

Carpet looks very dirty, bathroom is super small, the worst of all we got bed bug bites. Room is very outdated for new hotel.

By on Sep 23, 2022

Review comment responded on Sep 27, 2022

Aloha Melvin,Mahalo for staying with us and bringing this to our attention. We are very sorry to hear about your experience. We are committed to upholding the highest standards of cleanliness and comfort at 'Alohilani. We have alerted our Director of Housekeeping and we will be taking extra steps to address this concern. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa, Guest Services

5
Family

:)

By on Sep 12, 2022

3
Family

Great hotel with nice breakfast! However the only pool onsite was rented out to private event multiple days during our stay. This is unacceptable as they advertise pool with stay! Front desk staff was a bit overwhelmed with the volume. The rooms need some better upkeep, and cleaning and paint/touch up in the bathrooms. However the gym and work out rooms were wonderful. Swell breakfast buffet was fantastic. Thanks.

By on Sep 7, 2022

Review comment responded on Sep 27, 2022

Aloha Dmitriy, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly appreciate your positive comments about our breakfast options and our gym facilities. However, we're sorry for the inconveniences you've experienced. Providing an exceptional guest experience is our number one priority and we greatly value your feedback. We have shared your comments with the appropriate departments for future improvement. If you wish to discuss your stay further, we kindly ask that you reach out to us directly. Once again, thank you for staying with us. Mahalo nui loa, Guest Services

5
Everyone

By on Aug 1, 2022

5
Everyone

By on Jul 26, 2022

2
Partner Couples

The room was small and was ran down with signs of rusts around the windows and on the baseboards. The bathroom was small. They sell ocean views rooms that have only partial views. You need to opt for the premier view to actually see the ocean. The rooms are not cleaned daily. We stayed for 5 days and the room was cleaned only twice. Parking is not free and you pay about 50$/day. This is after paying about 450$/day (with fees and taxes) for the room...I would think a complimentary parking should be included. We called the reception from the room a coupke times and no answer both times. Definitely won't stay here next time and would not recommend to anyone else. Mahalo!

By on Jul 24, 2022

Review comment responded on Jul 25, 2022

Aloha Marco! Mahalo for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the lapses in service you had experienced during your stay. Your comments have been shared with the appropriate departments so that they may be addressed. Thank you for choosing Alohilani!

5
Family

Everything was up to par.

By on Jul 22, 2022

Review comment responded on Jul 23, 2022

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.

3
Partner Couples

Rooms are decent size. Location is great. Level of service was okay but not up to resort standards.

By on Jul 16, 2022

Review comment responded on Jul 18, 2022

Aloha Ryan, Thank you for taking the time to complete our survey and for voicing your concerns with us. We truly regret to hear about the experience you have had and will take time time to review them with our team. Please don't hesitate to contact us if you need anything. Mahalo for choosing 'Alohilani Resort Waikiki Beach.

'Alohilani Resort Waikiki Beach

2490 Kalakaua Avenue, Honolulu, HI 96815
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