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'Alohilani Resort Waikiki Beach

5.0 out of 5.0

Recent guest reviews

I'm surprised that this hotel is in the 5-star category. Yes, it's been renovated but other than that, the rooms and the bathrooms are small and the balcony window is still old and you can hear all the noises from outside. The additional room fee says it includes unlimited free coffee and tea (there is a small Keurig coffee machine in the room), but that is the norm in any hotel today, even a 2-star. At check-out, we were told that we had a credit of $55 and it was applied to our parking. We did have a car, and when I mentioned that and that we were never told that we had a credit that we can use for any of the amenities including food and drinks, she said that we can still use it in the next hour. I didn't have time to stay and eat or drink so I told her to apply it towards our charge since we were not told about it at check-in. After telling us it's impossible at first, she said she did apply it and printed out a different final receipt. When I look at it in more detail now, I see she only applied a smaller amount, not $55.

This hotel charges amenities fee based on what they assumed would be liked by most guests which includes very generic coffee in the room which is freely available in most hotels especially a 5 star rated one. I could never get hold of the front desk even to ask a simple question and ended up having to personally message the manager on duty. Purchased a full ocean view room only to find out during the check in that all of their rooms are partial ocean view rooms which is very deceiving. Would never stay here again.

Excellent location as you can see the ocean from the building, 1 block away from toes in the sand / swimming in ocean. the lanai provides wonderful views of the ocean even if it's a "partial view". it is nice to be off the main strip where everyone roams for shopping. also makes it easily accessible for uber/taxi and tour groups coming to pick you up. within walking distance of anything and everything you need. ABC store on every corner, and 1 inside the actual hotel. the rooms are spacious. good water heat and pressure. I like that you do not have to get towel cards every day and they trust you to take and return at your leisure. they also have umbrellas for borrow during rain storms. wonderful decor and rooftop pool/hot tub. all in all a wonderful stay. highly recommend.

I did not like not having the breakfast included. I like the staff

Small issue with check in, but management fixed it immediately. Breakfast bar, pool side bar, and view was amazing! Thank you so much!

Lovely property. Rooms not big but newly redone with modern minimalist decor. Very nice. Comfortable bed. Had speedy and polite checkin which was much appreciated after a long day of travel. Reserved a room with ocean view and view of Diamond Head. Got a front corner room with spectacular views. Dined outside at Momosan by Morimoto. All food was delicious and served quickly. Wish we had the time to dine there again. Hotel is in a great location right across from Waikiki Beach and lots of shopping. Highly recommend and would stay at Alohilani again.

The property is advertised as VIP so you would assume premium hotel in preying location. I booked the “ocean view” expecting an ocean view through the window. I checkin and I’m facing a budget hotel. The ocean is to my left only when I step outside to the balcony. I would not categorize as ocean view, not even partial ocean as you cannot see any view of the ocean from your room. The pool area also was not as “luxurious” as advertised in photos. Clearly the location of amenities were not a good use of space.

Excellent hotel, close to the beach, on the main street of waikiki

Recently refurbished property and they did a great job! Classy, modern, spacious lobby is a great first impression, 2 story aquarium in lobby bar. Elevated 5th-floor sun deck with infinity salt water pool with an excellent view of Waikiki sufing and sunsets is amazing. Jacuzzi is usually packed though, and there is a separate Keiki pool but many parents let kids run around pool and jacuzii, but not too much of a distraction. Very international crowd, staff is very personable, elevators are very fast, no trouble finding a spot in the attached parking garage. Great japanese restaraunt in property, as well as backdoor to ABC Store. They do not yet have any room service offering, but this is ok, your in Waikiki, plenty of other options within a few blocks. Took a chance on this as we usually roll Marriott, but it was a great experience and good quality for price and 'partial' ocean view.

Very loud, noisy due to construction. No restaurants in the hotel.

Excellent staff!! Thank Eddie the Lead Bell-boy for helping me load and bring my bags from the garage into our rooms.

Nice room super friendly staff right by the beach. Love to come back

It was disappointing to find out that the “ocean view” room was an actually “partial ocean view”.... It is near the beach, just across the street but it can’t be considered a 5 star hotel. Also the swimming pool area is very small and no sun after 2:30pm.

Great location and staff, close to the beach with great amenities.

Hotel highlights

  • Walking distance to Honolulu Zoo and Royal Hawaiian Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Waikiki, 'Alohilani Resort Waikiki Beach is adjacent to Kuhio Beach Park and within a 10-minute walk of other popular attractions like International Market Place. This 839-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.


Dining

Enjoy dining at Lychee Restaurant, one of 2 onsite restaurants. At the end of the day, the bar/lounge is a great place to grab a drink. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 10:30 AM.


Rooms

Guests can expect to find free WiFi and 50-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a furnished balcony, a refrigerator, and a coffee maker.


Property features

Guests of 'Alohilani Resort Waikiki Beach have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is available for USD 42 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Room, 2 Queen Beds, Partial Ocean View

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 1 King Bed, Ocean View

King 1 | Sleeps 3

1 King Bed, Diamond Head Ocean View

King 1 | Sleeps 3

Guest reviews for 'Alohilani Resort Waikiki Beach

Everyone (39) Couples (3) Family (3) Other (1)
3
Families

I'm surprised that this hotel is in the 5-star category. Yes, it's been renovated but other than that, the rooms and the bathrooms are small and the balcony window is still old and you can hear all the noises from outside. The additional room fee says it includes unlimited free coffee and tea (there is a small Keurig coffee machine in the room), but that is the norm in any hotel today, even a 2-star. At check-out, we were told that we had a credit of $55 and it was applied to our parking. We did have a car, and when I mentioned that and that we were never told that we had a credit that we can use for any of the amenities including food and drinks, she said that we can still use it in the next hour. I didn't have time to stay and eat or drink so I told her to apply it towards our charge since we were not told about it at check-in. After telling us it's impossible at first, she said she did apply it and printed out a different final receipt. When I look at it in more detail now, I see she only applied a smaller amount, not $55.

By , from California, US on Apr 9, 2019

Review comment responded on Apr 9, 2019

Aloha Joana, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We apologize for the inconveniences and lapse in service that you experienced with us. Providing an exceptional guest experience is our number one priority and we greatly value your feedback. We have shared your comments with the appropriate departments for future improvement. Please accept our deepest apologies and we look forward to the opportunity to host you again. Mahalo nui loa, Guest Services

2
Friends

This hotel charges amenities fee based on what they assumed would be liked by most guests which includes very generic coffee in the room which is freely available in most hotels especially a 5 star rated one. I could never get hold of the front desk even to ask a simple question and ended up having to personally message the manager on duty. Purchased a full ocean view room only to find out during the check in that all of their rooms are partial ocean view rooms which is very deceiving. Would never stay here again.

By on Apr 6, 2019

Review comment responded on Apr 7, 2019

Aloha CS, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. Please accept our deepest apologies for the inconveniences and lapse in service you experienced with us. I have shared your feedback with the appropriate departments for future improvement. We look forward to the opportunity to host you again. Mahalo nui loa,

5
Everyone

By on Mar 21, 2019

Review comment responded on Apr 2, 2019

Aloha, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly value your 5-star review. It was a pleasure to host you. We look forward to the opportunity to welcome you again. Mahalo nui loa, Guest Services

5
Partner Couples

Excellent location as you can see the ocean from the building, 1 block away from toes in the sand / swimming in ocean. the lanai provides wonderful views of the ocean even if it's a "partial view". it is nice to be off the main strip where everyone roams for shopping. also makes it easily accessible for uber/taxi and tour groups coming to pick you up. within walking distance of anything and everything you need. ABC store on every corner, and 1 inside the actual hotel. the rooms are spacious. good water heat and pressure. I like that you do not have to get towel cards every day and they trust you to take and return at your leisure. they also have umbrellas for borrow during rain storms. wonderful decor and rooftop pool/hot tub. all in all a wonderful stay. highly recommend.

By , from Chicago, IL on Mar 8, 2019

Review comment responded on Mar 11, 2019

Aloha Amanda, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly value your feedback and are delighted to hear of your wonderful experience. It was a pleasure to host you. Please don't hesitate to reach out if we can be of assistance in planning your next visit. We look forward to welcoming you back, Amanda. Mahalo nui loa, Guest Services

4
Everyone

By on Mar 6, 2019

Review comment responded on Apr 1, 2019

Aloha, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We greatly value your rating. We look forward to the opportunity to host you again on your next trip to Honolulu. Mahalo nui loa, Guest Services

3
Everyone

By on Mar 4, 2019

Review comment responded on Apr 2, 2019

Aloha, Mahalo for choosing 'Alohilani for your stay in Honolulu. We value your review. It was a pleasure to host you. We look forward to the opportunity to host you again. Mahalo nui loa, Guest Services

4
Families

I did not like not having the breakfast included. I like the staff

By on Feb 27, 2019

5
Partner Couples

Small issue with check in, but management fixed it immediately. Breakfast bar, pool side bar, and view was amazing! Thank you so much!

By on Feb 27, 2019

5
Families

Lovely property. Rooms not big but newly redone with modern minimalist decor. Very nice. Comfortable bed. Had speedy and polite checkin which was much appreciated after a long day of travel. Reserved a room with ocean view and view of Diamond Head. Got a front corner room with spectacular views. Dined outside at Momosan by Morimoto. All food was delicious and served quickly. Wish we had the time to dine there again. Hotel is in a great location right across from Waikiki Beach and lots of shopping. Highly recommend and would stay at Alohilani again.

By on Feb 23, 2019

3
Partner Couples

The property is advertised as VIP so you would assume premium hotel in preying location. I booked the “ocean view” expecting an ocean view through the window. I checkin and I’m facing a budget hotel. The ocean is to my left only when I step outside to the balcony. I would not categorize as ocean view, not even partial ocean as you cannot see any view of the ocean from your room. The pool area also was not as “luxurious” as advertised in photos. Clearly the location of amenities were not a good use of space.

By on Feb 10, 2019

'Alohilani Resort Waikiki Beach

2490 Kalakaua Avenue, Honolulu, HI 96815