Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Oceanfront hotel with 2 bars/lounges, near Coconut Island Park

Choose dates to view prices

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
View from room
Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Room service

Explore the area

Map
93 Banyan Dr, Hilo, HI, 96720
  • Coconut Island Park
    ‪8 min walk‬
  • Port of Hilo
    ‪3 min drive‬
  • University of Hawaii at Hilo
    ‪5 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

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Room options

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

  • 369 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

  • 550 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (KAMEHAMEHA)

  • 1142 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Lanai, Oceanfront (Corner)

  • 341 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 298 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

  • 742 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lanai, Oceanfront

  • 369 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lanai, Oceanfront

  • 369 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 298 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lanai, Oceanfront

  • 369 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

  • 298 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 298 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 369 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • 330 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Hilo

Located in Keaukaha within a short walk of Coconut Island Park, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a mile (2 km) of other popular sights such as Port of Hilo. This 379-room hotel welcomes guests with conveniences like a restaurant, a golf course, and an outdoor pool.

What's nearby

  • Coconut Island Park - 8 min walk - 0.5 miles
  • Port of Hilo - 3 min drive - 1.4 miles
  • Hilo Farmers Market - 4 min drive - 1.9 miles
  • University of Hawaii at Hilo - 5 min drive - 2.8 miles
  • Rainbow Falls - 8 min drive - 3.6 miles

Getting around

  • Kona Intl. Airport (KOA) - 93 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬10 min walk
  • ‪Don's Grill - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Waioli Lounge - ‬3 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Oceanfront hotel with 2 bars/lounges, near Coconut Island Park
Grand Naniloa Hotel Hilo - a Doubletree by Hilton features a golf course, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 25 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and a business center.
48-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Weekly housekeeping is available.
Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is W 50540186.01.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
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Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

Is a free cancellation option available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on May 11, 2025 start from $178.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

This hotel is situated in Keaukaha, just steps from Naniloa Country Club, and within a 10-minute walk of Liliuokalani Park and Gardens and Coconut Island Park. You'll also find Wailoa River State Park Hawaii and Hamakua Heritage Corridor less than a mile away.

Is parking available on site at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yes, valet parking is offered for USD 25 per night with in/out privileges. Accessible parking is also available for guests.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton include a casino at the property?

No, Grand Naniloa Hotel Hilo - a Doubletree by Hilton doesn't have a casino.

Is there an indoor pool at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, 2 bars, and a restaurant.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a restaurant that serves breakfast?

Yes, Grand Naniloa Hotel Hilo - a Doubletree by Hilton serves a full breakfast for a surcharge each morning at Ka Lihikai Restaurant.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton allow pets to stay free of charge?

No, pets aren't allowed at Grand Naniloa Hotel Hilo - a Doubletree by Hilton though service animals are welcome.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

The closest major airport to Grand Naniloa Hotel Hilo - a Doubletree by Hilton is Hilo Intl. Airport (ITO), which is 3.6 mi away (8 minutes by car).

Are there rooms with balconies at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yes, some guestrooms at this hotel offer a lanai where guests can enjoy ocean or garden views.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a wedding venue?

Take advantage of the wedding venue at Grand Naniloa Hotel Hilo - a Doubletree by Hilton if you plan to say "I do" during your trip.

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 593 out of 1216 reviews
Rating 8 - Good. 308 out of 1216 reviews
Rating 6 - Okay. 167 out of 1216 reviews
Rating 4 - Poor. 78 out of 1216 reviews
Rating 2 - Terrible. 70 out of 1216 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Bradley

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
When we checked in and got to our room, the room was not cleaned yet from the time the former occupants left. Housekeeping had to come up and clean the entire room. Bed had bed bugs. Balcony was very dirty.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was at a beautiful location!
Stayed 1 night in Mar 2025

8/10 Good

Dwight

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live music in the lobby
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Business traveler, Traveled with family
Disliked: Cleanliness
?
Stayed 1 night in Mar 2025

4/10 Poor

Vincenzo

Disliked: Cleanliness
Run down, poor services. Need 100 million to get this property up to standards.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lloyd

Business traveler
Great welcoming
Stayed 1 night in Feb 2025

4/10 Poor

Andreas, Hilo

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Check in staff was not friendly
Stayed 1 night in Jan 2025

8/10 Good

David A

Traveled with family
Liked: Cleanliness, staff & service, amenities
Need to update elevator. The wait is long, and it gets crowded.
Stayed 2 nights in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Michael

Traveled with family
Management nor Expedia didn’t respond back to me about changing the dates of my stay. Forced to pay extra day stay even though I was trying to change the days before the cut off date
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and so relaxing
Stayed 2 nights in Jan 2025

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Building was gross looking; room view was overlooking the top of a parking garage and an empty lot
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

We stayed here 3 nights to be be near the waterfalls, blacksand beaches and volcano national park. I loved our stay here. It was nice and clean. The room with an ocean view and the balcony is a must. It made our stay much more pleasant at first we had a room without the balcony so i asked to upgrade luckily they still had rooms available. I gave it 4 stars because it is an older building also valet parking and the elevators can take a while if theres a lot of ppl waiting.
Stayed 3 nights in Jan 2025

6/10 Okay

Sabrina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bar and restaurant staff were great. Especially Scott. Having to pay to valet when there was plenty of parking was annoying. They also put us in a room down a narrow hallway with the laundry and house keeping. At check in it was made clear they don’t appreciate third party app bookings. Maybe that’s why our shower only worked halfway, the bathroom door fell apart and the bottles attached to the wall in the shower started falling off at 3am. For the money I paid, I expected a nicer room. The beds were comfortable, so that’s a positive
Stayed 4 nights in Jan 2025

6/10 Okay

Chrisrna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property but would have been nice to know that our suite was under renovations as this was our honeymoon. We got the king suite with the wrap around balcony, it wasn't cheap. Zero pictures on the wall and the front desk lady didn't seem to care. The restaurant downstairs had good service if you got the right server otherwise you sat there forever with nobody came- happened a few times. Lobby bar had excellent service.
Stayed 8 nights in Jan 2025

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Karen Mabbagu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
live entertainment at the lobby bar friday and saturday evenings. valet staff very attentive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Uuganbayar

Stayed 2 nights in Jan 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Mandatory $25 valet charge on top of resort fee is predatory. There is free parking at other nearby resorts. Breakfast choices and service was weak. Not terrible but better options available, I my opinion.
Stayed 2 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the pool and the property. In need of some paint on the exterior. No hot tub. Thought I was getting a balcony. Staff was amazing. Nearby parks were beautiful. Vacant properties surrounding the hotel left a feeling of unease
Stayed 3 nights in Jan 2025

8/10 Good

patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait to check in was a little long, but staff actively tried to keep customers happy.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome plce
Stayed 16 nights in Jan 2025

4/10 Poor

Matt

Stayed 2 nights in Jan 2025

10/10 Excellent

Shannon

Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025