Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property

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Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Exterior
Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area | 48-inch LCD TV with cable channels, TV
Breakfast, lunch and dinner served
View from room
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
93 Banyan Dr, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪9 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪9 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

Two Queen Room with Ocean View

  • Sleeps 4

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • Mountain view
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 742 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(63 reviews)
  • Mountain view
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Lanai, Oceanfront

8.0 out of 10
Very good
(40 reviews)
  • Ocean view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(59 reviews)
  • Ocean view
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lanai, Oceanfront

8.4 out of 10
Very good
(47 reviews)
  • Ocean view
  • 369 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(46 reviews)
  • Ocean view
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • Ocean view
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 369 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(7 reviews)
  • Bay view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • Mountain view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible Queen Room with Tub Ocean Front

  • Sleeps 2

Accessible King Room with Tub Ocean Front

  • Sleeps 2

Accessible King Room with Shower

  • Sleeps 2

King Room with Lanai and Oceanfront

  • Sleeps 3

King Room with Ocean View

  • Sleeps 3

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Queen Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4

King Room with Bay View

  • Sleeps 2

Corner Ocean Front King Room(Balcony)

  • Sleeps 3

One Bedroom King Suite With Soaker Tub

  • Sleeps 2

Junior Ocean Front King Suite

  • Sleeps 3

2 QUEEN BEDS OCEANFRONT WITH LANAI

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

2 Queen Beds Oceanfront End Unit With Lanai

  • Sleeps 4

Oversized Two King Kamehameha Two Bedroom Suite

  • Sleeps 4

Accessible Queen Room with Roll In Shower Ocean Front

  • Sleeps 1

About the neighborhood

Hilo

Located in Keaukaha within a short walk of Coconut Island Park, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is within a mile (2 km) of other popular sights such as Port of Hilo. This 379-room, 4-star resort welcomes guests with conveniences like a golf course, an outdoor pool, and a 24-hour gym.

What's nearby

  • Naniloa Country Club - 2 min walk - 0.1 miles
  • Coconut Island Park - 9 min walk - 0.5 miles
  • Liliuokalani Park and Gardens - 9 min walk - 0.5 miles
  • Bayfront Park - 19 min walk - 1.0 mile
  • Port of Hilo - 3 min drive - 1.7 miles

Getting around

  • Kona Intl. Airport (KOA) - 93 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬10 min walk
  • ‪Verna's Drive In - ‬9 min walk
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Hilo Lunch Shop - ‬20 min walk
  • ‪Big Island Coffee Roasters - ‬9 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Grand Naniloa Hotel Hilo - a Doubletree by Hilton features a golf course, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 29 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include free WiFi in public areas, conference space, and a business center.
48-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Weekly housekeeping is available.
Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 14 per night)
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 29 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is W 50540186.01.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

Is a free cancellation option available at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on Mar 22, 2026 start from $249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

This resort is situated in Keaukaha, just steps from Naniloa Country Club, and within a 10-minute walk of Liliuokalani Park and Gardens and Coconut Island Park. You'll also find Hamakua Heritage Corridor and Wailoa River State Recreation Area less than a mile away.

Will I be able to park at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yes, valet parking is offered for USD 29 per night with in/out privileges. Accessible parking is also available for guests.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton include a casino at the property?

No, Grand Naniloa Hotel Hilo - a Doubletree by Hilton doesn't have a casino.

Is there an indoor pool at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

This beachfront resort offers plenty of amenities for couples including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

No, there isn't a spa tub at this resort.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a restaurant that serves breakfast?

Yes, Grand Naniloa Hotel Hilo - a Doubletree by Hilton serves a full breakfast for a surcharge each morning at Ka Lihikai Restaurant.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton allow pets to stay free of charge?

No, pets aren't allowed at Grand Naniloa Hotel Hilo - a Doubletree by Hilton though service animals are welcome.

Are there connecting rooms at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

The closest major airport to Grand Naniloa Hotel Hilo - a Doubletree by Hilton is Hilo Intl. Airport (ITO), which is 3.6 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yes, some guestrooms at this resort offer either a balcony or a lanai where guests can enjoy ocean or garden views.

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a wedding venue?

Take advantage of the wedding venue at Grand Naniloa Hotel Hilo - a Doubletree by Hilton if you plan to say "I do" during your trip.

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 632 out of 1305 reviews
Rating 8 - Good. 328 out of 1305 reviews
Rating 6 - Okay. 181 out of 1305 reviews
Rating 4 - Poor. 88 out of 1305 reviews
Rating 2 - Terrible. 76 out of 1305 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Louie

Stayed 1 night in Jan 2026

10/10 Excellent

Showry

Stayed 2 nights in Dec 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Love you, the staff, everything was just beautiful. The grounds were excellent.
Stayed 5 nights in Dec 2025

2/10 Terrible

Annette

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room had bugs, the second room was noisy, we could hear the plumbing throughout the night from the walls. Didn't get any rest!!! Customer service said there were no other rooms available. The view was nice....
Stayed 1 night in Dec 2025

8/10 Good

Betty

Traveled with partner
Liked: Cleanliness, amenities
Love location
Stayed 2 nights in Nov 2025

10/10 Excellent

rosilita

Liked: Cleanliness, staff & service, amenities
yes, room spotless, no complaints, beautiful corner upgrade! If ever we return, we would really like #236 again!!!!
Stayed 2 nights in Nov 2025

6/10 Okay

Teresa, Boise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs repair. Paint is chipped, carpet seams were coming apart on Floor 5, one elevator out of service, hole in the floor of the elevator.
Stayed 1 night in Nov 2025

6/10 Okay

zhengyang

Stayed 2 nights in Nov 2025

10/10 Excellent

Erik

Stayed 1 night in Nov 2025

6/10 Okay

GUOLIANG

Traveled with partner
room has unplesant smell. charge for resort fee is probably too much for what it offeres.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Older well kept property. Could use more staff in the restaurant. Good overall.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anne-Marie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place and great service
Stayed 5 nights in Nov 2025

10/10 Excellent

Mariliza

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was great
Stayed 1 night in Nov 2025

10/10 Excellent

Ulf

Liked: Cleanliness, amenities, property conditions & facilities
Great , easy check in and clean amenities
Stayed 1 night in Nov 2025

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I wasn’t aware if there was any breakfast included with the stay. The cleanliness of the room itself was average and needed more effort. There were ants and the sheets looked dirty. The staff themselves were awesome and very welcoming. Overall a cozy stay with hotel amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities
Room was small but clean and had the essentials…a fridge, microwave and coffeemaker! The lanai was spacious and had an amazing view! The staff were all so friendly and helpful!
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities
Friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place to stay when visiting Hilo. Best resort option in the area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kim

Liked: Staff & service, amenities
Check in was seamless, representatives were kind, friendly and informative. Valet/concierge were prompt. Service and food at the restaurant was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

karson, Hollister

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location on Hilo bay, property is older and could use some updating but it has nice ambience
Stayed 1 night in Nov 2025

8/10 Good

Olivia

Stayed 2 nights in Sep 2025

8/10 Good

sherwood

All the above. We expected hotel service? We got timeshare service. Did we miss something?
Stayed 4 nights in Oct 2025

8/10 Good

Branden, Temecula

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice staff and the rooms were very clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities
Terrific room with a lanai and view of the Hilo Bay. Always an enjoyable experience at the Grand Naniloa Hotel Hilo!
Stayed 3 nights in Oct 2025

10/10 Excellent

Elissa

Stayed 3 nights in Oct 2025