I liked the location and the staff were very friendly. I didn't like the inconvenience of the elevators that sometimes stopped on the second floor and there were no steps to get to the lobby. The beds were too small. Toilet paper dispenser is in a ridiculous position where it's awkward to reach and can easily get wet. Balcony door was hard to open.
Loved the convince of being close to the mall & Comic Con which I was attending, didn’t like that some of the hooks were hanging off the doors & in shower.
good location and good service, have a restaurant easy for the meals
I liked how the mall was just next door and my family and I were able to use the bridge
Very nice staff Convenient location. Was very clean. Would definitely stay again. Overall loved it!
one of our rooms hsd bedbugs should be refunded my room but did not
It was very conveniently located next to shopping, restaurants and beaches. The staff was very friendly, helpful and welcoming. The café that is connected to the hotel that serves morning breakfast was quite awful. The room amenities were adequate, but slim. The bedding and towels were bare minimum.
The staff is very friendly, helpful and accommodating
The property located at the city and walk to the mall.close to everything
Located in Ala Moana, Ala Moana Hotel is within a 10-minute walk of popular sights such as Hawaii Convention Center and Ala Moana Center. This 1100-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a fitness center. It's connected to a shopping center in central Honolulu, and also a short walk from Magic Island and Ala Moana Beach Park.
Enjoy dining at one of 2 onsite restaurants including Signature Prime Steak, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
Ala Moana Hotel's 1100 rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include safes, phones, and ironing boards.
At Ala Moana Hotel, guests enjoy an outdoor pool, a fitness center, and a sauna. Parking is available for USD 30 per day (USD 35 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
I liked the location and the staff were very friendly. I didn't like the inconvenience of the elevators that sometimes stopped on the second floor and there were no steps to get to the lobby. The beds were too small. Toilet paper dispenser is in a ridiculous position where it's awkward to reach and can easily get wet. Balcony door was hard to open.
Aloha, First and foremost, thank you very much for choosing Ala Moana Hotel by Mantra as your destination here in Hawaii. We appreciate you taking your time to write your feedback. We sincerely apologize for the challenges that you had during the stay. Please rest assured that we take all feedback very seriously and we will direct your concerns to all appropriate departments. We look forward to serving you again. Mahalo!
Loved the convince of being close to the mall & Comic Con which I was attending, didn’t like that some of the hooks were hanging off the doors & in shower.
Aloha and thank you for staying with us and your feedback. Mahalo and we look forward to your next visit staying with us again!
good location and good service, have a restaurant easy for the meals
Aloha and thank you for staying with us and your favorable feedback. Mahalo and we look forward your next visit staying with us again!
Aloha and thank you for staying with us and your favorable feedback made. Mahalo and we look forward to your next visit staying with us again!
I liked how the mall was just next door and my family and I were able to use the bridge
Aloha and thank you for staying with us and your favorable feed back. Mahalo and we look forward to serving you in near future again!
Very nice staff Convenient location. Was very clean. Would definitely stay again. Overall loved it!
Aloha and thank you for staying with us. We appreciate your favorable feedback. We look forward to your next visit soon! Mahalo.
Aloha and thank you for staying with us. We are sorry you were unhappy with your recent stay. We would appreciate to know what you experienced and we are willing to improve them for your next stay. Mahalo!
one of our rooms hsd bedbugs should be refunded my room but did not
Aloha and thank you for staying with us and your feedback. We apologize your experience and will address your concern to the indicated department. Mahalo.
Aloha and thank you for staying with us and your favorable feedback. Looking forward to your next visit! Mahalo
Aloha and thank you for staying with us and we appreciate for your positive feedback this time. We are looking forward to your next stay with us. Again thank you for your staying! Mahalo!