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Ala Moana Hotel

3.5 out of 5.0

Recent guest reviews

It was in close proximity to everything, the staff were friendly.

The staff was exceptionally friendly and accommodating!

I feel very unhappy about the valet parking person who seemed not happy with the tips amount and intentionally count the money in front of me and gave a big fake smile to me

Was just an overnite stay, precruise. Bathroom was old, water was warm but soon ran out.

My friend and I enjoyed our stay at Ala Moana. The staff was incredibly friendly and even upgraded our room since it was our first time in Hawaii! The rooms were clean and a decent size and everything worked perfectly. We definitely loved having the easy access to the Ala Moana shopping center via the skywalk, especially on days when we wanted an easy meal. Parking was reasonably priced and easy in and out. I would definitely stay here again.

The rooms were very spacious with wonderful ocean views! Housekeeping did an amazing job every day, leaving out no details! We didn’t want for anything the entire trip. Everyone was very friendly. Would definitely stay here again!

Easy to walk over to Ala Moana Mall to shop and to the Convention Center for functions.

great location. short walk to a great beach. hotel staff is great.

Hotel is a good value. Not a great view from our room. Parking area is very dirty. I walked on the same dirt Elvis did.

Nothing special about this property, it was ok. The lobby was ALWAYS COLD, the restaurant was only open for breakfast buffet - and very expensive. Close to Ala Moana park/beach/shopping center. Room was very small but adequate.

Nice hotel, good location. Close to the airport, beach, and mall.

Bathroom wasn’t very clean. Bed was uncomfortable and blankets basically non existent. Staff was nice, and check in easy. Didn’t seem as nice as the rate or the star rating

For Holiday Honolulu hotel pricing, I suppose we knew what we were getting ourselves into. When we first visited the Ala Moana maybe 4-5 years ago, it was a pretty worn out facility. We were very much hoping that the hotel would turn the corner under new management. Thus far - from general room cleanliness, furnishings and facility to housekeeping - it seems like there’s been not much more than a lobby facelift and a cool Starbucks that offers wine and beer (is it a first for a Starbucks?!? So cool...) That said, proximity to public transportation, the ala Moana shopping center and the Convention Center makes this hotel tolerable despite a lot of shortcomings. I’m confident that this place will turn the corner - hopefully sooner rather than later.

Close to beach, shooing mole and Waikiki.Nice location

*Nice hotel, close to beach and mall and convenient bus route to Waikiki

410 Atkinson Drive Honolulu HI

Hotel highlights

  • Walking distance to Ala...
  • Free WiFi in rooms and ...
  • Onsite dining
  • Outdoor pool

Ala Moana Beach Park is within a 5-minute walk of Ala Moana Hotel while other popular sites like Hawaii Convention Center are within a 15-minute stroll. This 1100-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center. It's connected to a shopping center in central Honolulu, and also a short walk from Ala Moana Center and Magic Island.


Dining

Enjoy dining at one of 2 onsite restaurants including Signature Prime Steak, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

An LCD TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Ala Moana Hotel enjoy an outdoor pool, a fitness center, and a sauna. Parking is available for USD 25 per day (USD 30 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Waikiki Tower Ocean View – Resort Fee Included

Full 2 | King 1 | Sleeps 4

Kona Tower Partial Ocean View – Resort Fee Included

Queen 1 | Sleeps 2

Waikiki Tower Partial Ocean View – Resort Fee Included

King 1 | Full 2 | Sleeps 4

One-Bedroom Mountain View Suite – Resort Fee Included

King 1 | Sleeps 4

Guest reviews for Ala Moana Hotel

Everyone (78) Couples (175) Business (80) Family (71) Other (61) Friends (23)
4
Families Partner Couples

It was in close proximity to everything, the staff were friendly.

By on May 19, 2019

5
Partner Couples

The staff was exceptionally friendly and accommodating!

By on May 16, 2019

Review comment responded on May 18, 2019

Mahalo for the compliments to our staff!

3
Families

I feel very unhappy about the valet parking person who seemed not happy with the tips amount and intentionally count the money in front of me and gave a big fake smile to me

By on May 15, 2019

4
Everyone

By on May 14, 2019

Review comment responded on May 14, 2019

Mahalo and thank you for staying with us!

3
Partner Couples

Was just an overnite stay, precruise. Bathroom was old, water was warm but soon ran out.

By on May 3, 2019

Review comment responded on May 3, 2019

Mahalo for your feedback and we will be sure to forward your water issue to our Engineering department.

5
Everyone

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Mahalo and we hope you had a wonderful stay!

5
Friends

My friend and I enjoyed our stay at Ala Moana. The staff was incredibly friendly and even upgraded our room since it was our first time in Hawaii! The rooms were clean and a decent size and everything worked perfectly. We definitely loved having the easy access to the Ala Moana shopping center via the skywalk, especially on days when we wanted an easy meal. Parking was reasonably priced and easy in and out. I would definitely stay here again.

By , from Muskego, WI on Apr 25, 2019

Review comment responded on Apr 25, 2019

Mahalo Kristin and thank you for your review. It is wonderful to hear that you enjoyed all aspects of your stay and we're glad you had a great first time in Hawaii!

5
Families

The rooms were very spacious with wonderful ocean views! Housekeeping did an amazing job every day, leaving out no details! We didn’t want for anything the entire trip. Everyone was very friendly. Would definitely stay here again!

By , from CA on Apr 20, 2019

Review comment responded on Apr 21, 2019

Aloha, Thank you very much for choosing Ala Moana Hotel by Mantra and we appreciate your review. Thank you very much for highlighting our Housekeeping and we trust that you had a wonderful stay with us. We hope to welcome back agin in the future. Mahalo

1
Everyone

By on Apr 15, 2019

Review comment responded on May 1, 2019

We're sorry to hear that your rating indicates you didn't enjoy your stay. Please feel free to contact the hotel directly if there are any issues you may wish to address.

4
Everyone

By on Mar 15, 2019

Review comment responded on Apr 1, 2019

Mahalo!