OUTRIGGER Waikiki Beach Resort

4.0 star property
Oceanfront resort with 2 beach bars, near International Market Place
VIP Access

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Photo gallery for OUTRIGGER Waikiki Beach Resort

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
2 bars/lounges, 2 beach bars, poolside bar
Property amenity
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet friendly
  • Spa
  • Pool

Explore the area

Map
2335 Kalakaua Ave, Honolulu, HI, 96815
  • International Market Place
    ‪1 min walk‬
  • Royal Hawaiian Center
    ‪5 min walk‬
  • Waikiki Beach Walk
    ‪6 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪30 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Club Room, 2 Bedrooms, Oceanfront (2 King Beds)

  • Beach view
  • 803 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Club Suite, 2 Bedrooms, Oceanfront (2 King Beds)

  • Beach view
  • 803 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Room, 1 King Bed, Jetted Tub, Oceanfront (With Spa Tub)

  • Ocean view
  • 307 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Oceanfront

  • Ocean view
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • City view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, City View

  • City view
  • 360 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, City View

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Mobility Accessible, City View

  • City view
  • 360 sq ft
  • Sleeps 3
  • 2 Double Beds

Club Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 555 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, Jetted Tub, Oceanfront (With Spa Tub)

  • Ocean view
  • 307 sq ft
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Oceanfront (Diamond Head)

  • Beach view
  • 685 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Club Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View

  • Ocean view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

  • Partial ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds, Oceanfront

  • Ocean view
  • 427.0 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

  • Ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Oceanfront

  • Ocean view
  • 427.0 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

  • Ocean view
  • 421 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Mobility Accessible, Ocean View

  • Ocean view
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Club Room, 1 King Bed, Ocean View

  • Ocean view
  • 421 sq ft
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, City View

  • City view
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 Queen Bed, City View

  • City view
  • 360 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Mobility Accessible, Oceanfront

  • Ocean view
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Oceanfront

  • Ocean view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Partial Ocean View

  • Partial ocean view
  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 2 Double Beds, Mobility Accessible, Partial Ocean View

  • Partial ocean view
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

Club Room, 1 Queen Bed, Partial Ocean View

  • Partial ocean view
  • 360 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Mobility Accessible, City View

  • City view
  • 360 sq ft
  • Sleeps 2
  • 1 Queen Bed

Club Suite, 1 Queen Bed, Oceanfront

  • Ocean view
  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Double Bed, City View

  • City view
  • 360 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Honolulu

Located in Waikiki, OUTRIGGER Waikiki Beach Resort is adjacent to International Market Place and within a 10-minute walk of other popular attractions like Royal Hawaiian Center. This 4-star resort has 524 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool. Centrally located in Honolulu, the resort is connected to a shopping center and also a short walk from Waikiki Beach Walk and Honolulu Zoo.

What's nearby

  • International Market Place - 1 min walk - 0.1 miles
  • Royal Hawaiian Center - 5 min walk - 0.3 miles
  • Waikiki Beach Walk - 6 min walk - 0.4 miles
  • Honolulu Zoo - 13 min walk - 0.7 miles
  • Ala Moana Center - 5 min drive - 2.1 miles

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 30 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬1 min walk
  • ‪Skybox Taphouse - ‬2 min walk
  • ‪Maui Brewing Co. Waikiki - ‬2 min walk
  • ‪Shorefyre International Marketplace - ‬2 min walk

About this property

OUTRIGGER Waikiki Beach Resort

Oceanfront resort with 2 beach bars, near International Market Place
OUTRIGGER Waikiki Beach Resort features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 62.83 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include free WiFi in public areas, meeting rooms, and conference space.
27-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Furnished lanais, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Infinite Massage Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 62.83 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 58.98 per person
  • 2 bars/lounges
  • 2 beach bars
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Duke's Waikiki Restaurant
  • Hula Grill Waikiki
  • Sunrise Shack

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Bodyboard
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Paddleboard
  • Rowing/canoeing
  • Shopping mall
  • Snorkeling
  • Surf lessons

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,190 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 27-inch smart TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 135.66 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 58.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 58.98 per person
  • Covered valet parking fee: USD 62.83 per day (in/out privileges)
  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 135.66 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-023-408-4352-01
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA-023-408-4352-01.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Outrigger Beach
Outrigger Beach Hotel
Outrigger Beach Hotel Waikiki
Outrigger Waikiki Beach
Waikiki Beach Outrigger
Outrigger Waikiki Beach Resort
Outrigger Resort
Outrigger Honolulu
Outrigger Waikiki On The Beach Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Waikiki Beach Resort Hawaii/Honolulu
Outrigger Honolulu
Honolulu Outrigger
Honolulu Outrigger
Outrigger Waikiki Beach Resort Hawaii/Honolulu
Outrigger Hotel Honolulu
The Outrigger Waikiki on the Beach
Outrigger Waikiki Beach
OUTRIGGER Waikiki Beach Resort Resort
OUTRIGGER Waikiki Beach Resort Honolulu
OUTRIGGER Waikiki Beach Resort Resort Honolulu

Frequently asked questions

Is a free cancellation option available at OUTRIGGER Waikiki Beach Resort?

OUTRIGGER Waikiki Beach Resort provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at OUTRIGGER Waikiki Beach Resort?

As of Apr 22, 2025, prices found for a 1-night stay for 2 adults at OUTRIGGER Waikiki Beach Resort on May 5, 2025 start from $329.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around OUTRIGGER Waikiki Beach Resort?

This resort is situated in Waikiki, just steps from International Market Place and Waikiki Beach, and within a short walk of Royal Hawaiian Center. You'll also find Waikiki Beach Walk and Honolulu Zoo less than a mile away.

Will I be able to park at OUTRIGGER Waikiki Beach Resort?

Yes, covered valet parking is offered for USD 62.83 per day with in/out privileges. Electric car charging and bicycle parking are also available.

Is a spa located at OUTRIGGER Waikiki Beach Resort?

Infinite Massage Spa is the resort's spa and services include deep-tissue massages, body treatments, facials, and mani/pedis.

Does OUTRIGGER Waikiki Beach Resort have a casino at the property?

No, OUTRIGGER Waikiki Beach Resort doesn't have a casino.

Will I find an indoor pool at OUTRIGGER Waikiki Beach Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is OUTRIGGER Waikiki Beach Resort a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 2 beach bars, an outdoor pool, and an ocean-view restaurant.

Are there hot tubs at OUTRIGGER Waikiki Beach Resort?

Yes, some guestrooms at this resort feature private indoor spa tubs.

Does OUTRIGGER Waikiki Beach Resort have a restaurant with a breakfast menu?

Yes, OUTRIGGER Waikiki Beach Resort has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will OUTRIGGER Waikiki Beach Resort allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at OUTRIGGER Waikiki Beach Resort for a fee of USD 125 per pet, per stay.

Does OUTRIGGER Waikiki Beach Resort have connecting rooms?

No, there aren't connecting guestrooms at this resort.

How close is the airport from OUTRIGGER Waikiki Beach Resort?

The closest major airport to OUTRIGGER Waikiki Beach Resort is Daniel K. Inouye Intl. Airport (HNL), which is 11 mi away (30 minutes by car). Another top airport is Kapolei, HI (JRF-Kalaeloa), which is located 26.5 mi away (48-minute drive).

Are there rooms with balconies that I can book at OUTRIGGER Waikiki Beach Resort?

Yes, every guestroom at OUTRIGGER Waikiki Beach Resort comes with a furnished lanai with some featuring ocean or garden views.

Does OUTRIGGER Waikiki Beach Resort host weddings?

If wedding bells are in your future, take advantage of the wedding venue at OUTRIGGER Waikiki Beach Resort.

OUTRIGGER Waikiki Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1990 out of 2961 reviews
Rating 8 - Good. 615 out of 2961 reviews
Rating 6 - Okay. 237 out of 2961 reviews
Rating 4 - Poor. 73 out of 2961 reviews
Rating 2 - Terrible. 46 out of 2961 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2025

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Denys

Stayed 14 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach access
Stayed 8 nights in Feb 2025

10/10 Excellent

Jit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the elevator wait time is long
Stayed 4 nights in Jan 2025

8/10 Good

Brian C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The outrigger Waikiki beach resort hotel was a little dated, but the service from the staff with some of the best of experienced. The resort fee and valet parking fee mounted to almost $100 a day. The valley parking was only parking available on site. The amenities that come with the resort fee seemed minimal. One benefit, this property was right on the beach, so there Was walking across streets to get to the beach. Overall, I would return to this hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hernan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location within waking distance to everything you need. Staff was incredibly friendly and helpful. Beautiful view of the beach and Diamond Head. The only slight drawback was the size of the pool…it was a little small for the size of the resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Close to lots of shopping So nice to have Duke's on property
Stayed 4 nights in Jan 2025

8/10 Good

Qinmo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like mostly is that I can see water from my room。
Stayed 4 nights in Jan 2025

10/10 Excellent

Bashir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and made late check out so easy. Also they were always willing to help even in the midst of doing other things.
Stayed 2 nights in Jan 2025

8/10 Good

Tamami

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Barbara Jean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Stayed on the 3rd floor and loved it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Michiko Watanabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Nicole

Stayed 7 nights in Jan 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennafer, Buena Park

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing. Right on the beach. Right in the heart of Honolulu shopping
Stayed 7 nights in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at the Qutrigger Waikiki Beach since July 1980. I still love it as much as I did back then. My husband loves it as well. We will definitely be back!
Stayed 4 nights in Jan 2025

2/10 Terrible

Jignesh P

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in staff wasnt well trained and can see difference on how they are welcoming. They were literally ignoring my requests. On VIP access, I have got partial ocean view room and hardly ocean was visible from the room. Rooms are so small and bathroom is super small. Room balcony is too small to stand two person. I did call expedia upon my check-in but not help received. Not to forget valet-parking. They are charing $60 per night and if we need car, we need to stay in line for 30 minutes to get the car. I took videos also on this. They call themselves resort but not even pool big enough like other others. Too tiny area for pool. No other facilities like any resort provides. Not received VIP ACCESS amenities except $100 resort credit. Room upgrade is just for the sake of it. Not happy at all! I will never visit this hotel and also understood VIP ACCESS is something expedia feels about it but properties dont care for it so better I will switch my vacation plan to other providers.
Stayed 6 nights in Jan 2025

8/10 Good

BROOKE

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025