10/10 Excellent
Joohyun, Jeffersonville
Traveled with family
Nov 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Stay – Best Hotel Experience in My Life😍
We stayed for 7 nights, and everything about this hotel exceeded our expectations. The room was perfect—luxuriously appointed with every amenity you could possibly need for a dream trip. The view was breathtaking, overlooking Waikiki and the iconic big banyan tree. A special treat was being able to watch the hula show from our balcony, as the hotel is right across from the Hula Mound stage.
A huge thank you to Anna! My parents, who are in their mid-80s, faced a 15-hour flight delay due to weather in Korea. Anna went above and beyond to ensure they were comfortable and well taken care of until their departure. Without her help, the last day of their Hawaii trip could have been stressful and disappointing. Thanks to Anna, their trip ended on a positive note.
Wesley was another standout staff member. Every morning, he treated us to the best breakfast experience. He was attentive and always made sure to accommodate our requests. His kindness and professionalism made each day start off perfectly.
The pool on the top floor was amazing! Being able to reserve it for private family use was such a unique and luxurious experience.
The location is unbeatable, and the staff is warm and friendly. Despite my parents' flight delay, which could have ruined the last day of our trip, Anna and the team saved the day and left us with wonderful memories.
Thank you to the amazing team for making our stay unforgettable!!!
Joohyun
Stayed 7 nights in Nov 2024