Loved everything
I loved everything about my stay. Everything is walking distance, store's, dinning and beach. Loved the breakfast and happy hour for adults. I would definitely stay there again.
Excellent hotel with free live breakfast and free evening drinks…great for families…2-3 minutes walk to the beach..Will definitely return here and recommend others to stay here.
Pros: Excellent housekeeping staff (especially Angela). Valet was efficient even when busy. Hotel was clean and loved the location on BeachWalk. Walk outside to shops and restaurants and art galleries. Breakfast buffet was massive with lots of choices - although I wish they had more kid friendly options like pancakes and waffles. Cons: Internet cost extra - who doesn’t have free WiFi nowadays? We had a one bedroom suite and it was TINY. When the sofa bed was out we had to climb over it to get to the balcony. We paid for an ocean view but you couldn’t actually see the ocean from our room. You had to go out on the balcony and walk around to see the ocean. We were told we’d be able to see the Waikiki fireworks from our room but could not - our kids were massively disappointed about that (my youngest cried). I think the Tower rooms probably have better views but that should be specified at booking.
Mostly everything about the property was great, there were 2 things I would correct which are the elevator situation to which I’m sure you guys are aware of and the beds/mattress’s need not be changed for more comfortable ones. waking up in pain while your on vacation does not make one feel good while vacationing in a beautiful resort like the one you have. The staff were so professional/ polite and courteous. Other than that, I will definitely come back to this specific hotel in the future.
It was a beautiful stay. From the amazing breakfast options to accessible store options. Could have not asked for more!
Nice amenities, close to the beach, very helpful and nice staff, breakfast was good - many people all the time so you have to be patient.
The entrance to the hotel was very roomy and accessible. No problem getting in and out on vehicle or on foot. Staff was friendly and attentive. Loved the early morning yoga. It was a great start of the day followed by their complementary breakfast. Overall amazing experience.
we like the stay
Friendly, helpful staff and early check in were great.
Lorena at front desk was fantastic and helpful with check in and check out. The bell desk personnel were also excellent.
Very Clean. Very nice breakfast.
Great location and wonderful place to stay!
Property was in a great location, very clean, breakfast was awesome, parking was a breeze, overall it was a great experience.
Easy access to the beach, nice and clean area to walk around.
I love the staff. So friendly! Valet parking was convenient. The included breakfast and happy hour were awesome! Clean property. Only downside is that the furniture is a bit outdated and the bathtubs are kind of old but everything else was lovely.
Friendly staff. Wonderful stay
Loved everything
Thank you, Oscar Jose Alcantar, for your 5-star review. We are so glad you enjoyed your stay and hope to welcome you back. Mahalo!
I loved everything about my stay. Everything is walking distance, store's, dinning and beach. Loved the breakfast and happy hour for adults. I would definitely stay there again.
Aloha Ysabel, thank you for choosing to stay at Embassy Suites by Hilton Waikiki Beach Walk! We're pleased to know you appreciated our central location and breakfast offerings and evening reception poolside. We look forward to hosting you on your return stay to Honolulu. Mahalo!
Excellent hotel with free live breakfast and free evening drinks…great for families…2-3 minutes walk to the beach..Will definitely return here and recommend others to stay here.
Aloha Jaspreet, thank you for your 5-star rating. We're so glad you found the value in what we have to offer and would recommend our property to others. Thank you for staying with us. We can't wait to welcome you again!
Pros: Excellent housekeeping staff (especially Angela). Valet was efficient even when busy. Hotel was clean and loved the location on BeachWalk. Walk outside to shops and restaurants and art galleries. Breakfast buffet was massive with lots of choices - although I wish they had more kid friendly options like pancakes and waffles. Cons: Internet cost extra - who doesn’t have free WiFi nowadays? We had a one bedroom suite and it was TINY. When the sofa bed was out we had to climb over it to get to the balcony. We paid for an ocean view but you couldn’t actually see the ocean from our room. You had to go out on the balcony and walk around to see the ocean. We were told we’d be able to see the Waikiki fireworks from our room but could not - our kids were massively disappointed about that (my youngest cried). I think the Tower rooms probably have better views but that should be specified at booking.
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. Glad to hear that our housekeeping and valet staff made your stay better! Regarding Wi-Fi, we do provide free standard Wi-Fi to our guests. However, there is an option to upgrade the Wi-Fi to premium access with fee for guest's preference. Regarding Ocean View Suite, we do have different categories of Ocean View with 2 queen beds. If you booked Hula Tower Ocean View Suite, that would be the one to have Hilton Hawaiian Village Friday fireworks view. Mahalo for understanding. Regardless, we will take your comments under consideration as we continually work to improve our guest experience. Thank you again for your comments and we hope you will consider staying with us in the future. Mahalo!
Mostly everything about the property was great, there were 2 things I would correct which are the elevator situation to which I’m sure you guys are aware of and the beds/mattress’s need not be changed for more comfortable ones. waking up in pain while your on vacation does not make one feel good while vacationing in a beautiful resort like the one you have. The staff were so professional/ polite and courteous. Other than that, I will definitely come back to this specific hotel in the future.
Aloha, Sean Kevin! Thank you so much for your high rating. We appreciate your feedback regarding the elevator and mattresses. One of our towers only have 2 elevators while the other one has 3. If you call us after making your booking to request the other one, we will add your request onto the reservation and do our best to accommodate. Hope this helps! We truly appreciate your insight and will share this with the rest of our management team. Thank you for kind words. We hope we have the chance to welcome you back in the future.
It was a beautiful stay. From the amazing breakfast options to accessible store options. Could have not asked for more!
Aloha Jennifer, thank you for sharing your wonderful comments with us! We are always pleased to know when guests thoroughly enjoy their stay including our daily breakfast offerings and central location. We look forward to hosting another beautiful stay in the future. Mahalo!
Nice amenities, close to the beach, very helpful and nice staff, breakfast was good - many people all the time so you have to be patient.
Aloha, Donald! Thank you for your 5/5 rating! I'm glad you were able to enjoy the benefits of our central location. We have a concierge available to assist you with finding local restaurants and beaches with less crowds. We hope to welcome you back with an even experience. Mahalo nui loa!
The entrance to the hotel was very roomy and accessible. No problem getting in and out on vehicle or on foot. Staff was friendly and attentive. Loved the early morning yoga. It was a great start of the day followed by their complementary breakfast. Overall amazing experience.
Aloha Carmen, thank you for your 5/5 high rating of your stay with us! We are so glad to know you appreciated our spacious guest suites, attentive staff, morning yoga classes and overall amazing experience at our resort. We can't wait to host you again. Aloha!
we like the stay
Aloha Ralph, thank you for your 5/5 high rating and positive comments regarding your overall stay. We hope to welcome you back again in the future.
Aloha Uyen,Thank you for your review on recent stay with us. We are grateful to hear you enjoyed your stay and look forward to welcoming you back in the future. Mahalo nui loa!